Questions tagged [pending]

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Email timeouts breaking contributions?

On our CiviCRM site, the email servers we were using have been unavailable for several days now. WordPress 6.3, CiviCRM 5.64.0, using WP Mail SMTP plugin to avoid problems with our virtual Linux host ...
Michael Matthews's user avatar
0 votes
1 answer
30 views

Create a Template showing pending invoice amounts

I have set up a search that shows all 30 day, 60 day and 90 day outstanding memberships. I can then email those that I want from the list of members. Is there a way to create a mailing template that ...
SandJT's user avatar
  • 161
0 votes
2 answers
37 views

Newbie question: Will "Pending" change to "Current" when Status Override reaches the selected date?

I have a member who has paid for a new membership and asked it to start when his current membership expires. At the moment, both read as "Current." If I use "Status Override" until ...
Tony Fleming's user avatar
2 votes
2 answers
58 views

Can Civirules differentiate between 'pending' and 'added' group status?

I'm using Civirules to assign tags to members who add themselves to a group via public webform using the Linked Trigger 'Contact is added to group,' but the group requires double opt-in. Civirules ...
charitycase's user avatar
0 votes
1 answer
43 views

How to determine Payment Processor for "pending" transactions (via SQL or otherwise)?

Is there a way to determine the Payment Processor for "pending" transactions? Our site has both Authorize.Net and PayPal Standard configured as payment methods, and I'm seeing and trying to ...
Martin_W's user avatar
  • 329
1 vote
1 answer
42 views

Can you change Pending (Incomplete Transaction) to Pending (Pay Later)?

Is it possible to change pending transactions from incomplete to pay later? Without editing db?
themak's user avatar
  • 3,457
2 votes
1 answer
48 views

How do you import contributions as Pending (Pay Later)?

After reviewing Pay Later status on imported contributions - I followed the answer - created a column listed as Is Pay Later - and added the value 1 to all contributions. Did it again as Yes - both ...
themak's user avatar
  • 3,457
2 votes
2 answers
92 views

Is there a way to change the Pending (Pay Later) payment method?

Its quite confusing. The default payment method is check. When someone says they are paying later - it can be a multitude of payment options. When we record the payment - it still shows the main ...
themak's user avatar
  • 3,457
1 vote
0 answers
169 views

Pending (incomplete transaction)

I have a CiviCRM event linked on my web site, and one person tried to purchase tickets to the event several times. She says she was eventually able to log into her PayPal and complete the transaction....
Rebecca's user avatar
  • 31
2 votes
2 answers
75 views

Looking for contacts that are Pending (status by email) E-news Opt-in

We are having an issue with the number of bots that are signing up for our e-news online. I would like to search for all contacts that have a status pending by email to our E-news group.
Lea's user avatar
  • 81
0 votes
1 answer
24 views

update pending contributions transaction date wrong

When doing a search for pending contributions and then do a batch update to completed the received date is changed to today's date. In the past version 4 this would stay as the original received date. ...
Gareth's user avatar
  • 51
1 vote
3 answers
104 views

Where is IPN information stored in Civi?

We are using Civi 4.7.29 on Wordpress 4.9.4 Recently we moved our civi install of the root directory oursite.com to a subdomain subdomain.oursite.com. While we were on the root directory, we were ...
fdarn's user avatar
  • 107
3 votes
2 answers
172 views

Recurring Paypal Contributions are showing (Pending Incomplete)

We are on Civi 4.7.29 and Wordpress 4.9.4 Today I noticed about 20 transactions with the status Pending Incomplete. They are all intended to be recurring. I found out that we are getting ...
fdarn's user avatar
  • 107
2 votes
1 answer
70 views

Embarrassing Offline Recurring Contributions

A bit of an embarrassing situation for us: A recurring credit-card contribution attempted to process last Wednesday (2/21), but our vendor (iATS) did not receive it (I've checked with them, no such ...
Allen Hutchison's user avatar
2 votes
1 answer
108 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
Karen-Ann's user avatar
  • 406
1 vote
1 answer
35 views

Pay Later status on imported contributions

I am trying to do a bulk import of transactions that are all being invoiced now. By indicating the Contribution Status as "Pending," the transactions all import as "Pending (Incomplete Transaction)" ...
Rick Cohen's user avatar
0 votes
1 answer
203 views

What do you do with Pending (Incomplete Transaction)?

We currently use Paypal until we can figure out why Stripe is not working. If a user does not complete the paypal payment, CiviCRM correctly lists the transaction as Pending (Incomplete Transaction). ...
themak's user avatar
  • 3,457
0 votes
1 answer
93 views

Auth.net completed transactions showing as Pending (Incomplete Transaction) - sometimes

CiviCRM: 4.7.17 Joomla 3.6.5 This does not happen every time, seems random. New Member Online registration - Contribution goes through to Auth.Net and is marked there as successful/completed, but the ...
ADG Creative's user avatar
0 votes
1 answer
87 views

Some successful Paypal transactions are showing "Pending (incomplete transaction)"

Some of my event transactions are showing "Pending (incomplete transaction)" when they have been successfully processed through Paypal. Not all of them just two since my event went live. I'm on Joomla!...
Tee Strong's user avatar
2 votes
3 answers
559 views

Online contributions are marked as Pending (Incomplete transaction) status

Whenever any user makes donation using Paypal payment option, it does not auto complete the payment in CiviCRM contribution dashboard. It shows it as "Pending (Incomplete Transaction)" status. This ...
Dhaval's user avatar
  • 21
9 votes
3 answers
257 views

Paypal Interruptus - Wordpress w/ CiviCRM 4.7.1

Wordpress 4.4.2 CiviCRM Just upgraded from 4.6.10 to 4.7.1 last week. Ever since we've upgraded, CiviCRM allows payments to be made via PayPal, but event registrations and membership renewals are now ...
Chris's user avatar
  • 394
1 vote
1 answer
32 views

Contributes (Total amount pending)

It's possibile in report of contributes, check for single contact a total amount of contributes pending? Or have a difference between complete contributes and pending contributes? thank'you
Andrea's user avatar
  • 67
1 vote
1 answer
82 views

Contributions for Membership completed, but Membership remains as Pending

A client has found that a number of memberships are still set to Pending even though the Payment is complete. Payments were made online. Membership is not in Override. Client does have a multisite ...
petednz - fuzion's user avatar
  • 28.2k