Questions tagged [phone]

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2
votes
1answer
32 views

New > Individual Mandatory Phone

When creating an individual record, how do I make the phone number field a mandatory field. I mean, I don't want a record before the phone number is written. administrator/?option=com_civicrm&...
2
votes
2answers
28 views

How to use civicrm to achieve campaign requirements

I'm looking at using CiviCRM as part of a solution for a campaign. what we need is a solution that aids volunteers to go into the field, speak to and collect data from voters ( we do not have adequate ...
1
vote
1answer
94 views

Search view profile to show only the primary phone number

Is there a way to set up a search view profile so that it shows the primary phone number for a contact regardless of what type of phone it is? When setting up this profile, I am required to indicate ...
1
vote
2answers
23 views

How to store emergency contact phones related to a contact without creating new contacts?

We need to store contact phones for a contact, to have a list of people to phone in case of emergency. For example, we have children contacts and we want to store the phones of their parents and ...
0
votes
4answers
66 views

Double Phone Number Blocking

Our priority is Name Surname and Phone Number while we are creating a New Individual Entry However when the same info is written, the system doesn't give a warning, which causes to create new ...
2
votes
1answer
16 views

Tracking Call Histories

I am looking to track the following information for each call made: Attempt Number Status of Call (No Answer, Busy, etc) Date and Time of call Who made the call If possible, the length of the call ...
2
votes
1answer
74 views

How do I set default for phone type?

I want to auto default phone type as home - can't locate where/how to manage that. Any help appreciated. Thank you.
3
votes
1answer
165 views

Retrieve all phone info through PHP object-oriented API

How can I retrieve all the phone numbers for a contact using the PHP object-oriented API? I'm only seeing the primary phone available in the API explorer. I want to be able to create a directory of ...
6
votes
1answer
149 views

Is it possible to integrate CiviCRM with a hosted VOIP solution?

My company may be moving to a hosted VOIP solution. I've been looking for a solution to integrate a VOIP system with CiviCRM but it appears that this is still under development and no solution is in ...
2
votes
1answer
81 views

Importing phone/fax/mobile phone numbers from CSV…best practices?

I'm about to do my first import of contacts into a pre-existing CiviCRM database on WordPress. Client sent over the CSV but there are columns like this: Home Phone Home Fax Mobile Phone Work Phone ...
2
votes
4answers
234 views

DBError and Network Error when saving phone numbers to contacts

In our organization's new civi database, we are unable to add phone numbers to contacts. I've tried keying in the number and importing a contact with a number. (It took me hours to figure out that it ...
7
votes
4answers
305 views

Simple, consistent N. Am. phone validation/reformatting everywhere?

If we want to put in some validation and reformatting for phone numbers to make sure they conform to N. Am. standard for 10 digit numbers, is there a simple way to catch this for everywhere a phone ...