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3 votes
0 answers
58 views

How do I soft credit a pledge?

If Jane Doe donates $1000 by the efforts of John Q. Public, I can soft credit John. However, if Jane pledges $1000 in 10 monthly installments, there's no built-in way to credit John automatically as ...
Jon G - Megaphone Tech's user avatar
1 vote
0 answers
32 views

DB Error: Contribution Page Uknown column 'pledge_start_date' in 'field list'

I have a contribution page that is set as the self-service page for pledges. When you click on the Make a Payment from the Contact Dashboard the following error occurs. Database Error Code: Unknown ...
frTommy's user avatar
  • 1,411
0 votes
1 answer
83 views

manual contribution entry not showing up on contacts contribution summary

I am brand new to CiviCRM :) 4.7.4 We are using WordPress for our website 4.6.1 I am trying to manually enter a contribution and/or a pledge as I am testing out the new database with just a few ...
B Beninato 's user avatar
3 votes
1 answer
54 views

How do I enter multiple payments for one pledge?

I've entered a pledge. The donor has only paid part of their first payment and plans to make a payment for the balance in a month. However, the pledge bumped the overdue amount to the following year'...
Mary's user avatar
  • 31
1 vote
2 answers
103 views

What's the best way to record payments in installments?

In the setup I currently have, parents can choose to pay tuition in one annual, two bi-annual, or 10 monthly installments. I attempted to set it up as pledges, but payments do not get counted towards ...
naomisl's user avatar
  • 728
1 vote
1 answer
67 views

Having trouble with pledges

I have users with pledges set up for the total amount they have agreed to pay this year. They make payments on these pledges via contribution pages. The payments are not being matched to the pledge ...
naomisl's user avatar
  • 728
4 votes
1 answer
40 views

sharing pledges between contacts

In the user workflow I currently have, parents sign up for tuition payment plans for the program their children are attending. These are processed as pledges with varying numbers of installments, ...
naomisl's user avatar
  • 728
4 votes
2 answers
918 views

What's the difference between a pledge and a recurring donation?

What's the difference if I set up a recurring payment for $100/month versus a pledge for $100/month? Why should I use one method versus the other?
Joe Murray's user avatar
  • 6,781
2 votes
1 answer
25 views

Can I set a contribution page to have pledge selected by default with a default number of installments?

I would like to have my contribution page default to pledge instead of one-time and also have a default number of installments. Is this possible? Thanks!
Andrew Baerg's user avatar
2 votes
1 answer
56 views

Pledge reminder emails sending out invalid payment links

Periodically, we have people complaining that their pledge reminder email has a link that doesn't work. They get the "0 Error" with text "Sorry but we are not able to provide this at the moment." If ...
KevinK's user avatar
  • 23