Questions tagged [recurring-contributions]

Filter by
Sorted by
Tagged with
2
votes
0answers
13 views

Two contribution pages on the same page? (or a way to work around limitatin on recuring contributions)

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. I would like to give potential doners a single donation page with the choice between using stripe or donating with crypto. But the option to enable ...
0
votes
1answer
17 views

PayPal recurring payments delayed by days

We've been using recurring payments with the 'PayPal - Website Payments Pro' processor for several years now. In the past we'd see an occasional delay between the user's submitting the payment on a ...
1
vote
1answer
21 views

Members are being charged early

CiviCRM 5.35.1 WordPress 5.7 We noticed last week that our members who set up recurring payments via Credit Card with the iATS processor are being double charged or even triple charged in some cases. ...
1
vote
2answers
25 views

Best practice for sending a notice about an upcoming recurring contribution

We have a contribution page that creates automated recurring contributions on a yearly basis. Because 12 months is a long time to remember that you have a recurring contribution set up, we want to ...
1
vote
0answers
4 views

Cancel recurring payment link in the receipt is missing

When I enable 1 payment processor like stripe the cancel recurring payment link appears in the receipt. But as soon as I enable 2 payment processor the link disappears and only shows “this is a ...
0
votes
1answer
23 views

Display nth payment of a recurring series?

Is there any way to display "nth Payment" of a recurring series? I am looking for a way to display with a contribution and/or line item result that this is the 3rd, 4th, 5th payment in the ...
2
votes
1answer
17 views

Can't translate year(s)word for recurring contributions

in CiviContribute Recurring Contributions I can't translate the Year(s) word. I don't find it in PoEdit files. Word replacing doesn't work. Any ideas?
0
votes
0answers
21 views

Processing mailed checks where donor sends monthly

We have quite a few donors that mail a check every month (probably 80% of our checks we receive). It is for the same amount and project(s). Each donor generally sends their check around the same time ...
0
votes
0answers
24 views

Wordpress + CiviCRM: Restrict “Membership Renewal” contribution page to logged in users only

A Wordpress + CiviCRM site I'm working on has their "Renew your membership" page wide open to all users. We need this page to only show if the user is logged in for obvious reasons. What's ...
2
votes
1answer
12 views

Can “Contributions - Recurring Billing Updates” and similar messages be turned off?

We'd like to turn off Contributions - Recurring Cancellation Notification, Contributions - Recurring Billing Updates, and Contributions - Recurring Start and End Notification. We don't want the ...
2
votes
2answers
51 views

Self-service update of credit card details - how to notify staff to re-process recurring contribution?

We would like to send out links for credit card recurring donors to update their credit card when a donation fails, using the solution from this question. Then, we need to somehow notify staff that ...
2
votes
1answer
34 views

PayPal standard recurring payments fail with “Access Denied”

CiviCRM version 5.30.0, Wordpress 5.5.1, PHP 7.2.34 Single payments passed to PayPal proceed fine, but recurring payments are blocked by PayPal, reporting "Access Denied. You don't have ...
0
votes
0answers
6 views

How can I generate a report that shows list of recurring payment of different types?

I need to generate a report that shows a list of donors who gave above £10 as recurring basis in September 2020. They may have been giving previously or just started in September. The payment comes ...
0
votes
0answers
21 views

CiviCRM stripe Webhook is showing “invoice.payment_succeeded” 500 internal server Error`

I have upgrade the CiviCRM Stripe extension to latest 6.5.1 After upgrade extension one time donation is working properly. But Recurring payment is showing Pending (Incomplete Transaction). And also ...
2
votes
1answer
28 views

Best way to initiate a pay per month membership scheme

I’d like to offer a membership scheme whereby you can pay a yearly payment or monthly recurring payments. Is it possible to do this via the membership options or will I have to set up a recurring ...
1
vote
0answers
16 views

I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory

I am on http://civicrm.test/civicrm/admin/contribute/pcp trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
2
votes
1answer
17 views

set standard recurring unit on contribution site

is there a way to set a standard for the dropdown of the recurring units (yearly, monthly, etc.) on a civi contribution site? We would like to have "yearly" instead of "monthly". I ...
2
votes
3answers
231 views

Recurring contribution (monthly) with 'Pay Later'

Using 5.24.6 on Drupal - I have a contribution page for donations with the possibility to 'pay later' (bank transfer) or to pay by credit card (PayPal), and the possibility for choosing monthly ...
0
votes
0answers
69 views

Thank you page not loading after payment

I have a new WordPress site with CiviCRM installed. I'm testing recurring payments using PayPal, but a problem occurs after the payment has been made. The browser tries to return to the site/merchant,...
1
vote
2answers
22 views

CiviCRM send notification to admin if payment goes failed on recurring charges

I am using IATS payment processor. I want to get notified if any recurring charge goes failed.
1
vote
0answers
22 views

PayPal Recurring Payments & Fixed Membership Type

I am new to CiviCRM, and still feeling my way around. This issue starts with some IPN failure notifications we're getting from PayPal. Researching these, I found they are only occurring on recurring ...
2
votes
1answer
42 views

Recurring payments being set to pending - Stripe

I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership ...
2
votes
1answer
50 views

Can CiviRules add a contact to an event?

I've had a situation where we needed to offer a recurring payment possibility for an event. Hmmm... This is not at all native to CiviEvent as far as I can see. (I looked into using Webforms, as well ...
0
votes
1answer
30 views

How do notifications for recurring payments work?

I've got a site that has had recurring payments (via paypal) working for some time, but only recently had the ipn settings configured correctly. Now that that is working we're getting more ...
3
votes
1answer
22 views

Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM

I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
0
votes
1answer
22 views

Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?

We're running on Drupal 7.69 and Civi 5.13.x. Is there a way to have the option to autorenew ticked by default through configuration? See image below:
0
votes
1answer
13 views

Contribution Receipt Comment

When CiviCRM sends an email Recurring Donation Receipt below the Zip Code field there is a Comment field. What mySqlTable stores the string that shows in the Comment associated with a recurring ...
1
vote
2answers
145 views

some recurring contributions linked to memberships are not moving on the membership end date

I'm working with @wmortada debugging some recurring contribution membership renewal issues. We have lots of memberships with recurring contributions but some of the memberships are not updating as ...
1
vote
0answers
15 views

Alert for expiring cards for recurring contributions?

We are on CiviCRM 5.18.2 and are running the agileware eway recurring payments extension. Has work been done on alerting admins when the expiration date of a card is approaching? How is this ...
0
votes
1answer
17 views

How do I update the text seen on a membership payment page when the autorenwal option is provided?

Running on Drupal 7.69 and Civi 5.18.x. We would like to update the text that gets displayed when the auto-renewal option is active for membership types. Is there a way of doing using the admin ...
1
vote
1answer
33 views

testing recurring contributions — gone wrong!

Please help! I've made a new recurring contribution page for membership renewals. I tested to contribution page to make sure recurring contributions would go through -- they went through so I ...
1
vote
1answer
38 views

Disabling Scheduled Jobs, Transactions, etc (from command line)?

I'm working on migrating our site to a different server. I need to do some testing on the new server while keeping the production site live. The problem is that the test server continues to run all ...
1
vote
1answer
40 views

Authorize.net Recurring Payment not being updated

I have 2 or 3 recurring payments with Authorize.net that are not being updated in Civi. Authorize.net shows that these recurring payments are being processed properly. CiviCRM shows the recurring ...
0
votes
0answers
40 views

Membership renewal issues - Can a renewal payment date by set as membership start date?

We uncovered a potential workflow issue in our configuration with regards to membership issues. As we migrated to CiviCRM, we had users on an offline payment processor, and once this expired we asked ...
3
votes
3answers
76 views

How to generate a report excluding recurring contributions?

Is there any way to get a report, ideally something like the Contribution Summary report, which allows you to filter by recurring or non-recurring contribution? It would be quite useful to be able to ...
1
vote
0answers
36 views

Positive integer expected for recurring interval even when user is not making a recurring contribution

If you enabled the recurring option "Support recurring intervals" on a contribution page you can no longer submit the contribution form unless you enter a value for the recurring interval, even if you ...
1
vote
1answer
33 views

Repeating Payments with Authorize.net Problem

I've set up repeating payments (CiviCRM 5.21 with Drupal 7.69) with Authorize.net for a client. In Civi, the transaction hangs at "Pending". At Auth.net, everything looks good, the initial payment ...
0
votes
1answer
21 views

Recurring contributions no longer showing Custom Fields in subsequent contributions

Drupal 7.69 CiviCRM 5.20.0 iATSPayments 1.7 Around the end of Nov 2019 we updated to Civi 5.20 and at the same time we moved to a new server. Since then our recurring series are not including the ...
4
votes
2answers
61 views

Compucorp Membership Extras: Offline auto-renew questions

We use Stripe and GoCardless for our online payments but we also have circa 400 offline annual direct debits that are collected by a bureau and were created prior to our CiviCRM implementation. ...
4
votes
1answer
54 views

How to set a recurring membership start date to be 1st of the month

We have Authorize.net and Stripe as payment processors. We'd like to have recurring memberships run on the 1st of the month. I see under contributions there looks to be the potential to set it but ...
0
votes
2answers
51 views

Recurring contributions frequency label (“every month”) is unstyleable - looks bad

If you set up a contribution page to accept recurring contributions, the label for this option on the page is "I want to contribute this amount FREQUENCY" where FREQUENCY is from the contribution page ...
1
vote
1answer
16 views

How do I simplify multiple contributions?

Our client is association which only has organizational members. There are no individual memberships. However, member organizations have related contacts who require annual recertification. I want a ...
2
votes
2answers
65 views

iATS recurring payments: “mismatched contact id for the customer code”

During some auditing of membership payments earlier today, we found an interesting error message on one of our members: iATS Payments Recurring Contribution (id=nnn) Errors: Recur id nnn is has a ...
2
votes
2answers
27 views

Donor set recurring start date on a Drupal Webform Contribution Integration

Drupal 7.67 Civi 5.13.4 iATSPayments I have a webform for our contribution page. I just realized that with a civi Contribution Page I can allow donors to set the start date for their recurring ...
1
vote
2answers
37 views

Can you send an immediate thank you to a recurring donation?

I set up a recurring donation using authorize.net, have the IPN url configured, etc. However, when someone completes a recurring contribution they do not get an email right now, or even 10-15 minutes ...
1
vote
1answer
42 views

eWay Recurring - Which extension is the best?

One of our clients would like to use eWay for recurring payments in CiviCRM. We have installed and are our testing the eWay recurring extension by ChrisChinchilla. However, while researching other ...
2
votes
0answers
36 views

How to setup stripe recurring payments after migrate from paypal?

Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
1
vote
1answer
94 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
2
votes
0answers
28 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
0
votes
0answers
71 views

eWay: Undefined variable: CRM16923 AnUnreliableMethodHasBeenUserToDeterminePaymentProcessorFromContributionPage

Undefined variable: CRM16923AnUnreliableMethodHasBeenUserToDeterminePaymentProcessorFromContributionPage in .../wp-content/plugins/civicrm/civicrm/CRM/Contribute/BAO/Contribution.php on line ...

1
2 3 4 5