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2
votes
0answers
23 views

PxPay Recur Payment gets stuck in pending mode

CiviCRM 5.3.1 with Omnipay extension 2.5 Added a PaymentExpress PxPay processor. After setting up a recur contribution for a contact the first payment is done successfully without any errors. The ...
2
votes
1answer
17 views

Error on recurring payment with one installment

I recently launched a new donation page that allows recurring payments via PayPal Standard. I noticed a couple of recurring contributions had a status of "Pending (Incomplete Transaction)". It turns ...
1
vote
1answer
18 views

Automatically create recurring donations from bank statements

I'm using the wonderful civibanking extension to import the bank statments, including creating the contributions from the donors that directly wire money to our bank account for the "normal" bank ...
0
votes
2answers
18 views

How can I easily identify recurring contributions that failed to be recorded or failed to occur

Anyone have a good recipe or a report for finding folk who had a recurring payment due in say the last 2 weeks but for whom no contribution was received? I can see ways to do this with Smart Groups ...
2
votes
0answers
24 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
0
votes
2answers
11 views

Recurring contribution report by LineItem financial type

I am looking for a report that lists recurring contributions by Line item financial type. I have tried the Find Contribution report, the Advanced Search, the contribution report Recurring ...
3
votes
1answer
37 views

Only logged in users can change billing and recurring amount

We are using Civi 5.1 on Wordpress 4.9 Today we got our recurring payments to work again when we switched to IATS. When someone makes a recurring contribution, they receive an email reciept that says ...
1
vote
4answers
66 views

Which Payment Processor should we use?

We are using Civi 5.0.1 on Wordpress 4.9.1 Recently I asked if anyone is using Payflow as your payment processor. Not a single person could answer. So I don't believe anyone is using Payflow on ...
1
vote
1answer
14 views

Disabled contribution page and recurring transactions

Can recurring contributions originally set up with "Contribution Page A" still occur if Page A is subsequently disabled? Civi 4.6 LTS with iATS payments
1
vote
0answers
16 views

Possible reporting error in recurring transactions

I am using Drupal 7.58, CiviCRM 4.7.30, eWay Recurring version 1.2, Webform version 7.x-4.16 and Webform CiviCRM Integration version 7.x-4.19+40-dev. I have observed discrepancies in reporting when ...
0
votes
1answer
29 views

Handling Customer Card Updates with Stripe Payment Processor

Does the Stripe Payment Processor handle customer credit card updates for recurring contributions? And does it depend on whether I'm using Civicrm 4.6 or 4.7? I see this page from Stripe: https://...
1
vote
1answer
24 views

Finding the status of a recurring contribution

I am setting up a website using CiviContribute whereby recurring donations can be set up. Everything seems to be working - I can see the contributions when I go to Contributions -> Find Contribution: ...
1
vote
1answer
30 views

Problem with recurring contributions on PayPal sandbox

I am setting up a CiviCRM website and using one of its modules to try to set up a recurring payment using PayPal. From the CiviCRM website, I get taken to the first PayPay screen: I click on "Pay ...
2
votes
0answers
14 views

How to interpret “context” field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
3
votes
1answer
13 views

embedded link in email receipt to edit/cancel recurring contributions link only xml

Using iatspayments with Drupal 7 and CiviCRM. Recurring gifts are working properly and cron running daily. When contributor donates - he correctly receives an email containing the following ...
1
vote
2answers
38 views

How to fix a blank update my details link in the recurring payments receipt?

I am providing a recurring payments option through the eway credit card gateway and the agileware recurring payments extension. eWay_Recurring (au.com.agileware.ewayrecurring) 1.5.2 The template ...
1
vote
1answer
40 views

Authorize.net does not allow query strings for silent post URL?

We are unable to get authorize.net talking back to CiviCRM in regards to recurring payments. In talking with authorize.net folks and they pointed out that query strings are not allowed to be used in ...
1
vote
3answers
37 views

Where is IPN information stored in Civi?

We are using Civi 4.7.29 on Wordpress 4.9.4 Recently we moved our civi install of the root directory oursite.com to a subdomain subdomain.oursite.com. While we were on the root directory, we were ...
2
votes
1answer
75 views

How do I set up recurring donations with Stripe?

Im operating in Drupal 7 with Civi 4.7.30 and the latest Stripe API. I want to set up recurring donations but it keeps giving me errors. I have it enabled on the Contribution page. In Stripe they ...
3
votes
2answers
88 views

Recurring Paypal Contributions are showing (Pending Incomplete)

We are on Civi 4.7.29 and Wordpress 4.9.4 Today I noticed about 20 transactions with the status Pending Incomplete. They are all intended to be recurring. I found out that we are getting ...
2
votes
1answer
29 views

Embarrassing Offline Recurring Contributions

A bit of an embarrassing situation for us: A recurring credit-card contribution attempted to process last Wednesday (2/21), but our vendor (iATS) did not receive it (I've checked with them, no such ...
1
vote
1answer
26 views

One time gift intended to be recurring

We recently had a donor give a one time gift that they intended to be a recurring gift. Hard to say if they neglected to click the box or if they did and something went awry. Regardless, what we are ...
3
votes
0answers
32 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
2
votes
1answer
46 views

Stripe- Cancel recurring contribution

In testing CiviCRM/Stripe, we setup a recurring contribution and let it run for two months and then attempted to cancel it via the link in the email sent to the donor. This resulted in the recurring ...
1
vote
1answer
22 views

Re-run iATS recurring contributions that failed due to bad iATS account credentials?

iATS credentials were messed up for a couple of days in December, and now I have lots of recurring contributions that failed, with source="iATS Payments Recurring Contribution (id=N) Agent code has ...
2
votes
1answer
36 views

Stop recur mails from sending out to users

Current civi behaviour is that whenever a recurring payment is made using a contribution page, two emails are sent. Contribution Receipt AND Recurring start notification. Now, when the next ...
0
votes
0answers
27 views

Why does CiviCRM ignore PayPal IPN parameters and just copies first transaction?

Civi sends to every recurring donor an email which includes a way of changing their recurring donation, including amount. This information is sent to PayPal to be used on the next transaction. And ...
0
votes
2answers
24 views

How can I use the Omnipay processor to audit missing payments?

I was told that I could use the Omnipay processor to detect missing payments. I've determined that I need the API action PaymentProcessor.getmissing, and I can call this with: wp cv api ...
0
votes
0answers
26 views

PayPal integration error

A user tried to sign up for recurring payments via our website, peoplesfundglobal.org/support-us (the page for USA), but experienced this: "Went I went online today to set up my membership dues and ...
0
votes
1answer
18 views

Recurring contributions on paypal pro - undefined index

We have a contribution page with the option to mark the donation as recurring with the ability to specify the term (how many months). This was working well, until recently, we are receiving a big red ...
1
vote
0answers
21 views

How-To Webform CiviCRM Recurring Contributions Self-Service (Receipts)

On the latest version of CiviCRM and Webform CiviCRM how do I make sure a receipt gets sent to the end-user that informs them of their # of installments, interval of installment, etc. - with the ...
1
vote
0answers
36 views

Allow recurring contributions on membership form

I have a membership signup form and a I have the Additional Contributions amount section enabled. When I try to enabled Recurring Contributions, I get this error after saving it, Recurring ...
0
votes
0answers
32 views

changing amount of CiviCRM recurring payments with AuthorizeNet breaks Civi's recording of the transactions after the amount change

I've got an interesting puzzle on my hands. A client's site (CiviCRM 4.7.x; Drupal 7.x) has stopped recording some recurring transactions. The transactions show as settled successfully in ...
3
votes
1answer
35 views

Recurring Contribution marked incomplete and no receipt sent but card is charged

We tested a few recurring donations and while our payment gateway, Authorize.net, shows that the transactions were completed, the user does not receive a receipt. Furthermore, their contribution is ...
0
votes
0answers
66 views

Missing Authorize.net recurring (ARB) silent post notifications?

I have several sites running recurring contributions through Authorize.net ARB. Almost 100% of the time, all is well. But every now and then (what, maybe 1% of the time?) a customer will contact me ...
0
votes
1answer
32 views

Canceling Recurring Contributions Without PayPal

I just noticed that our receipts for recurring contributions say "You can cancel this recurring contribution by visiting this page" with a link to PayPal's homepage and "You can update your amount by ...
1
vote
0answers
15 views

Recurring contribution every 4 weeks? Or 'First Friday of Month'?

I use civicrm for a union, and a lot of our members like paying their membership dues the day they get paid. Is there a way to set up a recurring contribution to be something like 'once every 4 ...
3
votes
1answer
56 views

Editing ACH info for recurring contributions - iATS

CiviCRM 4.6.14, Drupal 7.43, iATS Payments extension 1.5.3 Should admins be able to edit ACH info (e.g., change the routing and account number) for recurring contributions? This is available for ...
2
votes
1answer
86 views

Login Failed with eWAY Recurring Payment Processor

I have installed the eWay Recurring Payment Processor (version 1.2) in my site and it processes one-off payments fine. However when I processes a recurring payment I get the following error: "9010: ...
1
vote
2answers
43 views

Changing a recurring contribution with multiple line items

CiviCRM 4.7.22 WordPress 4.8.1 iATSPayments I am not sure if this should be asked in this exchange or the iATS github. We have a donor with a recurring donation that was $125 a month, with $50 for ...
1
vote
1answer
36 views

How can I configure my contribution page so that recurring is not pre-selected by default?

Obviously, I want to provide the option for recurring but I do not want it to load the page with default recurring selected. I think this is the way most administrators would want it to work. Should ...
1
vote
3answers
35 views

Interested in setting up capacity for receiving recurring donations

My organization is looking to set up a monthly giving program -- does CiviCRM have the capacity to process/store recurring donations?
1
vote
1answer
10 views

Specify a recurring gift period?

I'm interested in setting up a 3-month sustainer option — one gift each month for October, November and December. Is it possible to configure CiviCRM to do this? Or, if that's not possible, could I ...
2
votes
0answers
69 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
1
vote
1answer
21 views

Change billing date of recurring contribution (PayPal payment processor)

Is it possible to change the billing date for someone's recurring contribution (e.g. monthly donation)? We're using CiviCRM 4.7 and Joomla 3.7 (if that matters) and the PayPal payment processor. ...
2
votes
0answers
99 views

Authorize.net Recurring Transactions (ARB) - Silent Post URL Not Working

We are on CiviCRM 4.7.21. and Drupal. We have entered the proper Silent Post URL in Authorize.net for CiviCRM 4.7 which is "Drupal: https://yoursite.org/civicrm/payment/ipn/2". I have the correct ...
1
vote
1answer
21 views

How can I fix the error message “Could not find contribution record” from PayPal?

We have a new recurring contribution that isn't being entered into Civi. In the ConfigAndLog log I see "Could not find contribution record 20874". In the nginx logs I see that that number is being ...
0
votes
1answer
58 views

simple way to import membership and contributions together

What is the simplest way to import Membership information and corresponding contribution information together from .CSV files?
1
vote
0answers
21 views

Which Paypal service offers the better integration for auto-renewing memberships?

I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
4
votes
1answer
44 views

How can I bulk update a collection of recurring contributions to set the next scheduled contribution to a specific date?

If you're using the iATS Payments Extension you control the schedules of recurring contribution from within your CiviCRM. You can already edit a given recurring series and change the next scheduled ...