Questions tagged [recurring-contributions]

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2
votes
1answer
16 views

Best way to initiate a pay per month membership scheme

I’d like to offer a membership scheme whereby you can pay a yearly payment or monthly recurring payments. Is it possible to do this via the membership options or will I have to set up a recurring ...
4
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1answer
317 views

How to Setup for Recurring Giving

Hi I am thinking about using CiviCRM and we are implementing a recurring giving program. How would I set up CiviCRM to track recurring monthly, bi-monthly, quarterly or annual donor contributions and ...
0
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0answers
14 views

I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory

I am on http://civicrm.test/civicrm/admin/contribute/pcp trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
4
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1answer
90 views

Civi posting additional records for recurring PayPal transactions

I'm having problems with recurring transactions with Paypal Pro. It's posting additional financial_trxn and financial_item records. I have exported an example including the following tables: ...
0
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1answer
61 views

Handling Customer Card Updates with Stripe Payment Processor

Does the Stripe Payment Processor handle customer credit card updates for recurring contributions? And does it depend on whether I'm using Civicrm 4.6 or 4.7? I see this page from Stripe: https://...
2
votes
1answer
16 views

set standard recurring unit on contribution site

is there a way to set a standard for the dropdown of the recurring units (yearly, monthly, etc.) on a civi contribution site? We would like to have "yearly" instead of "monthly". I ...
2
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3answers
194 views

Recurring contribution (monthly) with 'Pay Later'

Using 5.24.6 on Drupal - I have a contribution page for donations with the possibility to 'pay later' (bank transfer) or to pay by credit card (PayPal), and the possibility for choosing monthly ...
0
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0answers
53 views

Thank you page not loading after payment

I have a new WordPress site with CiviCRM installed. I'm testing recurring payments using PayPal, but a problem occurs after the payment has been made. The browser tries to return to the site/merchant,...
1
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2answers
16 views

CiviCRM send notification to admin if payment goes failed on recurring charges

I am using IATS payment processor. I want to get notified if any recurring charge goes failed.
5
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1answer
146 views

How are recurring contributions (standing orders) implemented in 4.7?

I've read that recurring contributions are supported in core 4.7. I can't figure out how this is done, and book.civicrm.org is still at 4.6 (or have I missed something?). By recurring payments I ...
1
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2answers
131 views

What payment processors work with WordPress Caldera and CiviCRM, and which of those work with recurring

This is an open-ended question to pull together information as folk develop more options. The below answer is based on snips from https://chat.civicrm.org/civicrm/pl/4refrsqotib9tf9gyrscffk8my
1
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0answers
12 views

PayPal Recurring Payments & Fixed Membership Type

I am new to CiviCRM, and still feeling my way around. This issue starts with some IPN failure notifications we're getting from PayPal. Researching these, I found they are only occurring on recurring ...
2
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1answer
30 views

Recurring payments being set to pending - Stripe

I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership ...
2
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1answer
27 views

Can CiviRules add a contact to an event?

I've had a situation where we needed to offer a recurring payment possibility for an event. Hmmm... This is not at all native to CiviEvent as far as I can see. (I looked into using Webforms, as well ...
0
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1answer
23 views

How do notifications for recurring payments work?

I've got a site that has had recurring payments (via paypal) working for some time, but only recently had the ipn settings configured correctly. Now that that is working we're getting more ...
3
votes
1answer
20 views

Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM

I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
0
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1answer
21 views

Is there a way to set the autorenewal checkbox on a membership contribution page to be ticked by default?

We're running on Drupal 7.69 and Civi 5.13.x. Is there a way to have the option to autorenew ticked by default through configuration? See image below:
0
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1answer
11 views

Contribution Receipt Comment

When CiviCRM sends an email Recurring Donation Receipt below the Zip Code field there is a Comment field. What mySqlTable stores the string that shows in the Comment associated with a recurring ...
1
vote
2answers
130 views

some recurring contributions linked to memberships are not moving on the membership end date

I'm working with @wmortada debugging some recurring contribution membership renewal issues. We have lots of memberships with recurring contributions but some of the memberships are not updating as ...
5
votes
4answers
125 views

How can you edit the end date for an auto-renew membership?

I am working on a website that has the option for members to pay for membership by direct debit (via GoCardless). This is working fine but occasionally we have an issue where a member pays by direct ...
1
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0answers
13 views

Alert for expiring cards for recurring contributions?

We are on CiviCRM 5.18.2 and are running the agileware eway recurring payments extension. Has work been done on alerting admins when the expiration date of a card is approaching? How is this ...
0
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1answer
16 views

How do I update the text seen on a membership payment page when the autorenwal option is provided?

Running on Drupal 7.69 and Civi 5.18.x. We would like to update the text that gets displayed when the auto-renewal option is active for membership types. Is there a way of doing using the admin ...
1
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1answer
31 views

testing recurring contributions — gone wrong!

Please help! I've made a new recurring contribution page for membership renewals. I tested to contribution page to make sure recurring contributions would go through -- they went through so I ...
1
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1answer
33 views

Disabling Scheduled Jobs, Transactions, etc (from command line)?

I'm working on migrating our site to a different server. I need to do some testing on the new server while keeping the production site live. The problem is that the test server continues to run all ...
1
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1answer
27 views

Authorize.net Recurring Payment not being updated

I have 2 or 3 recurring payments with Authorize.net that are not being updated in Civi. Authorize.net shows that these recurring payments are being processed properly. CiviCRM shows the recurring ...
1
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0answers
34 views

Positive integer expected for recurring interval even when user is not making a recurring contribution

If you enabled the recurring option "Support recurring intervals" on a contribution page you can no longer submit the contribution form unless you enter a value for the recurring interval, even if you ...
0
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0answers
40 views

Membership renewal issues - Can a renewal payment date by set as membership start date?

We uncovered a potential workflow issue in our configuration with regards to membership issues. As we migrated to CiviCRM, we had users on an offline payment processor, and once this expired we asked ...
3
votes
3answers
60 views

How to generate a report excluding recurring contributions?

Is there any way to get a report, ideally something like the Contribution Summary report, which allows you to filter by recurring or non-recurring contribution? It would be quite useful to be able to ...
1
vote
1answer
32 views

Repeating Payments with Authorize.net Problem

I've set up repeating payments (CiviCRM 5.21 with Drupal 7.69) with Authorize.net for a client. In Civi, the transaction hangs at "Pending". At Auth.net, everything looks good, the initial payment ...
4
votes
1answer
53 views

How to set a recurring membership start date to be 1st of the month

We have Authorize.net and Stripe as payment processors. We'd like to have recurring memberships run on the 1st of the month. I see under contributions there looks to be the potential to set it but ...
4
votes
2answers
55 views

Compucorp Membership Extras: Offline auto-renew questions

We use Stripe and GoCardless for our online payments but we also have circa 400 offline annual direct debits that are collected by a bureau and were created prior to our CiviCRM implementation. ...
0
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1answer
18 views

Recurring contributions no longer showing Custom Fields in subsequent contributions

Drupal 7.69 CiviCRM 5.20.0 iATSPayments 1.7 Around the end of Nov 2019 we updated to Civi 5.20 and at the same time we moved to a new server. Since then our recurring series are not including the ...
0
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2answers
47 views

Recurring contributions frequency label (“every month”) is unstyleable - looks bad

If you set up a contribution page to accept recurring contributions, the label for this option on the page is "I want to contribute this amount FREQUENCY" where FREQUENCY is from the contribution page ...
0
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0answers
58 views

eWay: Undefined variable: CRM16923 AnUnreliableMethodHasBeenUserToDeterminePaymentProcessorFromContributionPage

Undefined variable: CRM16923AnUnreliableMethodHasBeenUserToDeterminePaymentProcessorFromContributionPage in .../wp-content/plugins/civicrm/civicrm/CRM/Contribute/BAO/Contribution.php on line ...
1
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1answer
15 views

How do I simplify multiple contributions?

Our client is association which only has organizational members. There are no individual memberships. However, member organizations have related contacts who require annual recertification. I want a ...
2
votes
2answers
59 views

iATS recurring payments: “mismatched contact id for the customer code”

During some auditing of membership payments earlier today, we found an interesting error message on one of our members: iATS Payments Recurring Contribution (id=nnn) Errors: Recur id nnn is has a ...
2
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2answers
25 views

Donor set recurring start date on a Drupal Webform Contribution Integration

Drupal 7.67 Civi 5.13.4 iATSPayments I have a webform for our contribution page. I just realized that with a civi Contribution Page I can allow donors to set the start date for their recurring ...
1
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2answers
34 views

Can you send an immediate thank you to a recurring donation?

I set up a recurring donation using authorize.net, have the IPN url configured, etc. However, when someone completes a recurring contribution they do not get an email right now, or even 10-15 minutes ...
1
vote
1answer
39 views

eWay Recurring - Which extension is the best?

One of our clients would like to use eWay for recurring payments in CiviCRM. We have installed and are our testing the eWay recurring extension by ChrisChinchilla. However, while researching other ...
2
votes
0answers
32 views

How to setup stripe recurring payments after migrate from paypal?

Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
1
vote
1answer
52 views

PayPal Pro IPN returns 403 error

Have been receiving email from PayPal that IPN is not working. One off donations were updated but not recurring payments. I am on CiviCRM 5.16.4 How can I fix it please? I have tried this but still ...
1
vote
2answers
98 views

How can I configure my contribution page so that recurring is not pre-selected by default?

Obviously, I want to provide the option for recurring but I do not want it to load the page with default recurring selected. I think this is the way most administrators would want it to work. Should ...
5
votes
3answers
82 views

Set up Contribution page to only accept recurring contributions?

We would like to set up a contribution page that only accepts monthly recurring contributions. Is there a simple way to do this in CiviCRM? This contribution page would be associated with a Campaign,...
0
votes
1answer
27 views

Recurring contributions on paypal pro - undefined index

We have a contribution page with the option to mark the donation as recurring with the ability to specify the term (how many months). This was working well, until recently, we are receiving a big red ...
2
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0answers
28 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
0
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1answer
27 views

Webform CiviCRM - Update Recurring Payment Profile

Let's say in 2018 someone uses the webform and creates a membership and a recurring payment - ongoing - for $5 at a certain membership level. Let's say in 2019, they want to upgrade their membership ...
1
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0answers
17 views

how does Civi determine # of installments left in recurring series? (and when it's complete)

We have the amount, frequency, installments, and status on the recurring contribution with a next contribution date. What determines or sets that a profile is complete? If the amount is $5, the ...
1
vote
1answer
79 views

Using CiviRules to send email when setting up a Direct Debit

We noticed there was a delay of about 6 days when a new member signs up using GoCardless before their membership is current and they receive the usual 'Thank you' email so we've only set up a Rule to ...
3
votes
1answer
104 views

Steps to move from paypal to Stripe?

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
1
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0answers
28 views

How to move recurring contribution when changed Payment processor?

We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks