Questions tagged [recurring-contributions]

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42 views

Recurring Donations

We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
4
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1answer
90 views

Civi posting additional records for recurring PayPal transactions

I'm having problems with recurring transactions with Paypal Pro. It's posting additional financial_trxn and financial_item records. I have exported an example including the following tables: ...
3
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0answers
60 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
3
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0answers
64 views

How does contribution.repeattransaction set the invoice_id?

Upon calling the API's contribution.repeattransaction, the original contribution record seems to get copied correctly, with the exception of invoice_id. Here is what I'm doing: $result = civicrm_api3(...
3
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0answers
146 views

Recurring Membership Price Set payments don't show after first payment

We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
2
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0answers
32 views

How to setup stripe recurring payments after migrate from paypal?

Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
2
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0answers
28 views

Settings for moving recurring payments to Stripe

I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows: "Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
2
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0answers
80 views

Why are my membership start and join dates being changed?

On one site that I'm looking after we've recently changed our membership types to enable auto-renewal, and are using this GoCardless direct debit payment processor to handle the payments. My ...
2
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0answers
27 views

How to interpret “context” field in civicrm_system_log

We use Authorize.net for payment processing. Recurring donations have stopped being recorded in CiviCRM, although they are still being processed by Authorize. The "context" field in civicrm for the ...
2
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0answers
41 views

How-To Webform CiviCRM Recurring Contributions Self-Service (Receipts)

On the latest version of CiviCRM and Webform CiviCRM how do I make sure a receipt gets sent to the end-user that informs them of their # of installments, interval of installment, etc. - with the ...
2
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0answers
94 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
2
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0answers
192 views

Authorize.net Recurring Transactions (ARB) - Silent Post URL Not Working

We are on CiviCRM 4.7.21. and Drupal. We have entered the proper Silent Post URL in Authorize.net for CiviCRM 4.7 which is "Drupal: https://yoursite.org/civicrm/payment/ipn/2". I have the correct ...
2
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0answers
40 views

How to alert an admin that a credit card used for recurring payments is coming up to the Expiry Date

I expect the answers to this will depend on the type of payment processor. In this case it is Authorize.net. My research has found this old forum thread which led to this Extension which may have ...
2
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0answers
229 views

Delayed processing of recurring monthly membership using PayPal

We use PayPal to process payments for memberships which allow our users special access to our public website. We recently started a monthly membership with auto-renew, and there seems to be a problem:...
1
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0answers
12 views

PayPal Recurring Payments & Fixed Membership Type

I am new to CiviCRM, and still feeling my way around. This issue starts with some IPN failure notifications we're getting from PayPal. Researching these, I found they are only occurring on recurring ...
1
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0answers
13 views

Alert for expiring cards for recurring contributions?

We are on CiviCRM 5.18.2 and are running the agileware eway recurring payments extension. Has work been done on alerting admins when the expiration date of a card is approaching? How is this ...
1
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0answers
34 views

Positive integer expected for recurring interval even when user is not making a recurring contribution

If you enabled the recurring option "Support recurring intervals" on a contribution page you can no longer submit the contribution form unless you enter a value for the recurring interval, even if you ...
1
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0answers
17 views

how does Civi determine # of installments left in recurring series? (and when it's complete)

We have the amount, frequency, installments, and status on the recurring contribution with a next contribution date. What determines or sets that a profile is complete? If the amount is $5, the ...
1
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0answers
28 views

How to move recurring contribution when changed Payment processor?

We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks
1
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0answers
10 views

Recurring Direct Debit Donation Amount Changes Not Reported on CiviCRM Bank Reconciliation

We encountered an issue that when changes are made to a donor's contribution amount before a ACH/EFT run, the amount is reflected by the bank, but is not updating when running a bank reconciliation ...
1
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0answers
29 views

How to create a Stripe recurring contribution if subscription was not created in Civi

Earlier this year, our Stripe webhook was wrong for a period of time when the extension version changed to 5.2 but the webhook did not meet the new URL format. During this period, recurring ...
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0answers
11 views

Auto Renewal for Pay by check

If someone selects the auto renew option on the members join / renew form but then they choose to pay by check, what will happen at the renewal date? Best Wishes PD
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0answers
48 views

What is alternative solution to paypal pro due to PSD2 compliance issue

After searching a bit it appears there’s no definitive solution for PSD2 compliance for CiviCRM as of now. We do not mind moving to a different payment processor. My only concern is which other ...
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0answers
40 views

Monthly payments not updating for monthly direct debit

We have a number of members who pay in monthly instalments by direct debit, but recently the contribution page and the membership end date have not been updating. We have received the reports showing ...
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0answers
17 views

Possible reporting error in recurring transactions

I am using Drupal 7.58, CiviCRM 4.7.30, eWay Recurring version 1.2, Webform version 7.x-4.16 and Webform CiviCRM Integration version 7.x-4.19+40-dev. I have observed discrepancies in reporting when ...
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43 views

Allow recurring contributions on membership form

I have a membership signup form and a I have the Additional Contributions amount section enabled. When I try to enabled Recurring Contributions, I get this error after saving it, Recurring ...
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0answers
16 views

Recurring contribution every 4 weeks? Or 'First Friday of Month'?

I use civicrm for a union, and a lot of our members like paying their membership dues the day they get paid. Is there a way to set up a recurring contribution to be something like 'once every 4 ...
1
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0answers
39 views

Which Paypal service offers the better integration for auto-renewing memberships?

I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
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0answers
103 views

Receiving membership fee payment and recurring contribution in one go

I am building our new website with CiviCRM, and I would really like to for new members to be able to set up annual membership fee payments (e.g. €15 per year) and recurring contributions (e.g. €30) in ...
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0answers
22 views

Is it possible to duplicate/copy a batch of contributions?

We have a group of donors that make monthly contributions of equal value. Is it possible to duplicate or copy a previous month's batch and change the date as appropriate and post the new copied batch? ...
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0answers
59 views

Best Practices in Lieu of Recurring Payments?

I'm working with an NGO in Indonesia, which currently has roughly 100 regular donors per month, to transition to CiviCRM for its donations and event management. Thus far we have been hampered by a ...
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0answers
57 views

Recurring Contributions for PayflowPro

We are using the Payflow Pro Processor, including for recurring donations. Until recently there weren't any issues. But now, when a donor selects for recurring payments the processor always throws ...
1
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0answers
21 views

Changing membership category. Does that effect auto-recurring payment system?

I am wanting to change the category of a auto-renewing monthly membership and am wondering if changing the actual membership category effects this or not? How does a payment processor communicate ...
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0answers
29 views

Contributions appearing twice in Civi, once in Authorize - why?

We're on Civi 4.6.3. We use Authorize for recurring debit/credit card contributions (though we are switching over to iATS for bank drafts, and if that works well, switching over to iATS for credit/...
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0answers
14 views

I am creating a new contribution page but am stuck because it keeps saying a supporter profile is mandatory

I am on http://civicrm.test/civicrm/admin/contribute/pcp trying to create a supporter profile solely because the form doesn't seem to want to save unless I do so. I have put "supporter profile&...
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0answers
53 views

Thank you page not loading after payment

I have a new WordPress site with CiviCRM installed. I'm testing recurring payments using PayPal, but a problem occurs after the payment has been made. The browser tries to return to the site/merchant,...
0
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0answers
40 views

Membership renewal issues - Can a renewal payment date by set as membership start date?

We uncovered a potential workflow issue in our configuration with regards to membership issues. As we migrated to CiviCRM, we had users on an offline payment processor, and once this expired we asked ...
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0answers
58 views

eWay: Undefined variable: CRM16923 AnUnreliableMethodHasBeenUserToDeterminePaymentProcessorFromContributionPage

Undefined variable: CRM16923AnUnreliableMethodHasBeenUserToDeterminePaymentProcessorFromContributionPage in .../wp-content/plugins/civicrm/civicrm/CRM/Contribute/BAO/Contribution.php on line ...
0
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1answer
61 views

Handling Customer Card Updates with Stripe Payment Processor

Does the Stripe Payment Processor handle customer credit card updates for recurring contributions? And does it depend on whether I'm using Civicrm 4.6 or 4.7? I see this page from Stripe: https://...
0
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0answers
34 views

Why does CiviCRM ignore PayPal IPN parameters and just copies first transaction?

Civi sends to every recurring donor an email which includes a way of changing their recurring donation, including amount. This information is sent to PayPal to be used on the next transaction. And ...
0
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0answers
58 views

changing amount of CiviCRM recurring payments with AuthorizeNet breaks Civi's recording of the transactions after the amount change

I've got an interesting puzzle on my hands. A client's site (CiviCRM 4.7.x; Drupal 7.x) has stopped recording some recurring transactions. The transactions show as settled successfully in ...
0
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0answers
111 views

Braintree by PayPal

Has anyone tried using PayPal's Braintree and had success in setting it up?