Questions tagged [recurring-contributions]

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14
votes
4answers
282 views

Membership Name-Your-Own Price (above Minimum) on Contribution Page

How can we enable users to enter a custom amount above the minimum fee when they are creating or renewing their membership through a contribution page? For reference, this is the membership structure ...
9
votes
2answers
310 views

Recurring contributions not sending emails (Stripe)

I'm setting up a contribution page using the Stripe payment processor. In testing mode, one-off donations work fine in that they show up as expected in the test pane in the Stripe account, donations ...
8
votes
1answer
149 views

What is needed to make Payflow Pro Recurring Donations work?

CiviCRM supports comes with PayFlow Pro but it doesn't support recurring payments. I looked at the code and there's code for recurring. What is needed to finish this part of the payment processor? ...
6
votes
1answer
78 views

Quickbooks Merchant Services Payment Processor extension

Anybody know if the Intuit Quickbooks Merchant Services Payment Processor extension is still in the works? https://forum.civicrm.org/index.php?topic=15856.0 or if this will work with civi 4.6x, I ...
5
votes
3answers
82 views

Set up Contribution page to only accept recurring contributions?

We would like to set up a contribution page that only accepts monthly recurring contributions. Is there a simple way to do this in CiviCRM? This contribution page would be associated with a Campaign,...
5
votes
4answers
125 views

How can you edit the end date for an auto-renew membership?

I am working on a website that has the option for members to pay for membership by direct debit (via GoCardless). This is working fine but occasionally we have an issue where a member pays by direct ...
5
votes
1answer
137 views

What payment processors will be supported in core for 4.7?

For a new client install, we need to pick a supported payment processor. Many questions about payment processors support appear in this forum, in the civicrm forums and elsewhere. The Wiki lists many ...
5
votes
1answer
203 views

How do I uncheck the recurring contribution check box by default?

I've searched here and on the CiviCRM forum but haven't been able to find an answer to what I was hoping would be fairly simple. I want to give people the option of making their contribution ...
5
votes
1answer
146 views

How are recurring contributions (standing orders) implemented in 4.7?

I've read that recurring contributions are supported in core 4.7. I can't figure out how this is done, and book.civicrm.org is still at 4.6 (or have I missed something?). By recurring payments I ...
5
votes
2answers
183 views

Why are subsequent recurring contributions not recorded?

It seems that only the 1st contribution in a recurring series is recorded in CiviCRM, and the others have to be noticed and entered manually. Is there any way that someone has found to fix this ...
5
votes
1answer
330 views

Paypal Recurring Transactions Are Broken in 4.7

When posting a recurring transaction with PayPal (offline and online), we're getting a 'Transaction ID not set' Payment Processor error. The payment is created in Paypal. Checking Civi log file, ...
4
votes
2answers
875 views

What's the difference between a pledge and a recurring donation?

What's the difference if I set up a recurring payment for $100/month versus a pledge for $100/month? Why should I use one method versus the other?
4
votes
1answer
125 views

Only logged in users can change billing and recurring amount

We are using Civi 5.1 on Wordpress 4.9 Today we got our recurring payments to work again when we switched to IATS. When someone makes a recurring contribution, they receive an email reciept that says ...
4
votes
1answer
317 views

How to Setup for Recurring Giving

Hi I am thinking about using CiviCRM and we are implementing a recurring giving program. How would I set up CiviCRM to track recurring monthly, bi-monthly, quarterly or annual donor contributions and ...
4
votes
1answer
158 views

Recurring Donation Email Issues with iATS payment processor

I'm trying to get our recurring donations up and running and I've run into some difficulties. When an admin sets up a recurring donation, Civi send the receipt for the first donation in the series ...
4
votes
2answers
55 views

Compucorp Membership Extras: Offline auto-renew questions

We use Stripe and GoCardless for our online payments but we also have circa 400 offline annual direct debits that are collected by a bureau and were created prior to our CiviCRM implementation. ...
4
votes
1answer
53 views

How to set a recurring membership start date to be 1st of the month

We have Authorize.net and Stripe as payment processors. We'd like to have recurring memberships run on the 1st of the month. I see under contributions there looks to be the potential to set it but ...
4
votes
1answer
33 views

Different one time contribution and recurring contribution on same contribution page

I know we can create a contribution page with a single amount and the user can choose to make it a one time payment or a recurring payment. But... is it possible to have a one time contribution of, ...
4
votes
1answer
41 views

Memberships ending a day early before auto-renew

I have an issue where all monthly auto-renew members expire on the day that they will be charged. The payprocessor charges on the same day of the month that the membership was created. eg. 01/08/16, ...
4
votes
1answer
230 views

Network Error - Unable To Reach The Server - Change Payment Details on Recurring Contributions

I am having a problem on CiviCRM 4.6.7 - I get Network Error - Unable to Reach the Server when attempting to "Change Payment Details". Additionally the email sent out, "Recurring Contribution ...
4
votes
2answers
140 views

How to resolve error: “Recurring contribution, but no database id”?

When processing a new recurring membership, with the "Please renew my membership automatically" option enabled, we get the following error: Sorry but we are not able to provide this at the moment. ...
4
votes
0answers
42 views

Recurring Donations

We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
4
votes
1answer
90 views

Civi posting additional records for recurring PayPal transactions

I'm having problems with recurring transactions with Paypal Pro. It's posting additional financial_trxn and financial_item records. I have exported an example including the following tables: ...
3
votes
3answers
60 views

How to generate a report excluding recurring contributions?

Is there any way to get a report, ideally something like the Contribution Summary report, which allows you to filter by recurring or non-recurring contribution? It would be quite useful to be able to ...
3
votes
4answers
176 views

What are my options for importing recurring contributions?

Our organization is currently transitioning into CiviCRM. We have some existing recurring contributions (with Paypal Standard) that are ongoing and we would like to import them into Civi. Why do we ...
3
votes
2answers
112 views

Paypal recurring payments failed after merging the contact. How to fix?

2 contacts were crated for the same person due to some typo of the donor while given donation online. one of the contact record had a recurring payment setup. I have merged them both using the menu. ...
3
votes
1answer
72 views

How can I bulk update a collection of recurring contributions to set the next scheduled contribution to a specific date?

If you're using the iATS Payments Extension you control the schedules of recurring contribution from within your CiviCRM. You can already edit a given recurring series and change the next scheduled ...
3
votes
2answers
196 views

Editing Recurring Contributions without user login

How do I generate an e-mail with a link to get to the dashboard so the user can edit the credit card details of a recurring contribution, without the user having to have login privileges to get to ...
3
votes
2answers
141 views

Recurring Paypal Contributions are showing (Pending Incomplete)

We are on Civi 4.7.29 and Wordpress 4.9.4 Today I noticed about 20 transactions with the status Pending Incomplete. They are all intended to be recurring. I found out that we are getting ...
3
votes
1answer
84 views

Editing ACH info for recurring contributions - iATS

CiviCRM 4.6.14, Drupal 7.43, iATS Payments extension 1.5.3 Should admins be able to edit ACH info (e.g., change the routing and account number) for recurring contributions? This is available for ...
3
votes
2answers
38 views

Why does contribution verification display a numeral value rather than a text value

When a user submits a credit card for a recurring contribution, the verification page displays the following message: I want to contribute this amount every 1 (s) What do I need to do to replace the ...
3
votes
1answer
104 views

Steps to move from paypal to Stripe?

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
3
votes
1answer
81 views

Stop recur mails from sending out to users

Current civi behaviour is that whenever a recurring payment is made using a contribution page, two emails are sent. Contribution Receipt AND Recurring start notification. Now, when the next ...
3
votes
3answers
201 views

How to disable email notifications when confirming a donation in CiviCRM admin view?

When a admin user sets a contributors record on civicrm/contribute?reset=1 from pending to completed an email is sent out. Is it possible to turn off this email function for this email only.
3
votes
1answer
121 views

How can I display detailed Authorize.net error code info from civicrm_system_log in the Civi interface?

We're on Civi 4.6.21 and Drupal 7. We use Authorize.net for payment processing. Error messages from Authorize are displayed in civicrm_system_log in the context field as json encoded data. The error ...
3
votes
1answer
61 views

How do I change the expiry date on one of our donors recurring credit card donations?

One of our donors has had their credit card replaced and the expiry date has changed. How do I change the expiry date to reflect the new date? IATS is our payments processor.
3
votes
2answers
85 views

Sum of recurring contributions

I volunteer for a NGO and we try to accomplish the following: we want to aggregate the sum of all current recurring contributions (of type=X) over all members. It doesn't matter what status they have (...
3
votes
1answer
20 views

Getting recurring contributions with Authorize.net that predate CiviCRM instance to register in CiviCRM

I have a client who used authorize.net for contributions before switching to using civicrm several years ago. They have continued to use authorize.net as their payment processor with CiviCRM, however ...
3
votes
1answer
78 views

Paypal Pro update billing details for recurring payments link is broken after upgrading to 4.6. How to fix it?

Since I have upgraded to 4.6.4, the link to update the billing details from recurring payment receipts is broken. I get the following message from log. How to fix it please? 2015/07/08 13:34:52 [...
3
votes
0answers
60 views

Membership dates - unexpected behaviour

Running 4.7.29. I'm seeing some very odd behaviour with membership sign-up and renewal. Renewals, despite happening within the grace period, are being set with a new 'member since' date, i.e. the ...
3
votes
0answers
64 views

How does contribution.repeattransaction set the invoice_id?

Upon calling the API's contribution.repeattransaction, the original contribution record seems to get copied correctly, with the exception of invoice_id. Here is what I'm doing: $result = civicrm_api3(...
3
votes
0answers
146 views

Recurring Membership Price Set payments don't show after first payment

We have three different membership types configured in a price-set along with an option to add additional contributions. When someone subscribes for membership, they subscribe to all three membership ...
2
votes
3answers
194 views

Recurring contribution (monthly) with 'Pay Later'

Using 5.24.6 on Drupal - I have a contribution page for donations with the possibility to 'pay later' (bank transfer) or to pay by credit card (PayPal), and the possibility for choosing monthly ...
2
votes
2answers
59 views

iATS recurring payments: “mismatched contact id for the customer code”

During some auditing of membership payments earlier today, we found an interesting error message on one of our members: iATS Payments Recurring Contribution (id=nnn) Errors: Recur id nnn is has a ...
2
votes
2answers
190 views

Recurring contributions with Webform-CiviCRM?

Does Webform-CiviCRM support recurring contributions for donations or memberships?
2
votes
1answer
16 views

Best way to initiate a pay per month membership scheme

I’d like to offer a membership scheme whereby you can pay a yearly payment or monthly recurring payments. Is it possible to do this via the membership options or will I have to set up a recurring ...