Questions tagged [recurring-contributions]

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1answer
209 views

Login Failed with eWAY Recurring Payment Processor

I have installed the eWay Recurring Payment Processor (version 1.2) in my site and it processes one-off payments fine. However when I processes a recurring payment I get the following error: "9010: ...
1
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2answers
56 views

Changing a recurring contribution with multiple line items

CiviCRM 4.7.22 WordPress 4.8.1 iATSPayments I am not sure if this should be asked in this exchange or the iATS github. We have a donor with a recurring donation that was $125 a month, with $50 for ...
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2answers
98 views

How can I configure my contribution page so that recurring is not pre-selected by default?

Obviously, I want to provide the option for recurring but I do not want it to load the page with default recurring selected. I think this is the way most administrators would want it to work. Should ...
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3answers
43 views

Interested in setting up capacity for receiving recurring donations

My organization is looking to set up a monthly giving program -- does CiviCRM have the capacity to process/store recurring donations?
1
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1answer
11 views

Specify a recurring gift period?

I'm interested in setting up a 3-month sustainer option — one gift each month for October, November and December. Is it possible to configure CiviCRM to do this? Or, if that's not possible, could I ...
2
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0answers
94 views

Membership end date not updated for autorenew monthly

Ever since upgrading Civi in May to 4.7.19 (currently running 4.7.22), membership end dates are not getting updated for monthly autorenewing memberships. The completed contribution record is no ...
1
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1answer
29 views

Change billing date of recurring contribution (PayPal payment processor)

Is it possible to change the billing date for someone's recurring contribution (e.g. monthly donation)? We're using CiviCRM 4.7 and Joomla 3.7 (if that matters) and the PayPal payment processor. ...
2
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0answers
192 views

Authorize.net Recurring Transactions (ARB) - Silent Post URL Not Working

We are on CiviCRM 4.7.21. and Drupal. We have entered the proper Silent Post URL in Authorize.net for CiviCRM 4.7 which is "Drupal: https://yoursite.org/civicrm/payment/ipn/2". I have the correct ...
1
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1answer
32 views

How can I fix the error message “Could not find contribution record” from PayPal?

We have a new recurring contribution that isn't being entered into Civi. In the ConfigAndLog log I see "Could not find contribution record 20874". In the nginx logs I see that that number is being ...
0
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1answer
182 views

simple way to import membership and contributions together

What is the simplest way to import Membership information and corresponding contribution information together from .CSV files?
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0answers
39 views

Which Paypal service offers the better integration for auto-renewing memberships?

I've set up an auto-renewing test membership using Paypal Standard, and it works fine, although if as the customer/member I try to cancel that using the link sent in the notifications that Civi sends ...
3
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1answer
72 views

How can I bulk update a collection of recurring contributions to set the next scheduled contribution to a specific date?

If you're using the iATS Payments Extension you control the schedules of recurring contribution from within your CiviCRM. You can already edit a given recurring series and change the next scheduled ...
4
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1answer
33 views

Different one time contribution and recurring contribution on same contribution page

I know we can create a contribution page with a single amount and the user can choose to make it a one time payment or a recurring payment. But... is it possible to have a one time contribution of, ...
2
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1answer
119 views

Recurring donations are receiving recurring email receipts after update

I updated to 4.6.27, and recurring donations started re-sending out email receipts each month. The old behaviour was to send an email receipt when they made their contribution but not a monthly email. ...
1
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1answer
66 views

PayPal Pro IPN Method missing

When making recurring contributions, everything works fine when entering credit card info directly, but if one uses a PayPal account, the method (m=contribute) is missing in the IPN generated (i.e., ...
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2answers
144 views

Error message when testing memberships: “Expected one PaymentProcessor but found 0”

we are now trying to test the membership signups which includes recurring payments. I've gone through all the steps on the contribution pages and have not seen any errors there (except that no thank ...
1
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1answer
35 views

How can I send a different Scheduled Reminder to recurring memberships?

We want to set up a scheduled reminder for memberships that are about to expire, but we don't want to send it to people who have selected the automatic renewal option. How do we do it?
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0answers
103 views

Receiving membership fee payment and recurring contribution in one go

I am building our new website with CiviCRM, and I would really like to for new members to be able to set up annual membership fee payments (e.g. €15 per year) and recurring contributions (e.g. €30) in ...
2
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1answer
45 views

Can we have a “week” option for the membership type duration unit?

I'm doing some work to enable the purchase of auto-renewing memberships, using the UK-focussed GoCardless direct debit system. So far so good. One thing we've noticed is that the GoCardless API ...
1
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0answers
22 views

Is it possible to duplicate/copy a batch of contributions?

We have a group of donors that make monthly contributions of equal value. Is it possible to duplicate or copy a previous month's batch and change the date as appropriate and post the new copied batch? ...
1
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0answers
59 views

Best Practices in Lieu of Recurring Payments?

I'm working with an NGO in Indonesia, which currently has roughly 100 regular donors per month, to transition to CiviCRM for its donations and event management. Thus far we have been hampered by a ...
1
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2answers
30 views

Pulling a Report of Donors with More than One Donation, Not Recurring

I would like to pull a report of all donors who have more than one contribution. This is slightly different than pulling a report on actual recurring donations. This is my workflow: When donors ...
1
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2answers
129 views

Civi membership receipt emails - how to turn on/off per membership?

We have many automated renew memberships with automated recurring contribution profiles. Civi has a great system of sending automated payment receipts for each of these automated contributions through ...
1
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1answer
56 views

automatic payments in installments?

We use CiviCRM for an educational program. Currently, parents enroll students in classes, and then have the option to pay automatically on a monthly basis through the use of a monthly membership on ...
2
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0answers
40 views

How to alert an admin that a credit card used for recurring payments is coming up to the Expiry Date

I expect the answers to this will depend on the type of payment processor. In this case it is Authorize.net. My research has found this old forum thread which led to this Extension which may have ...
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0answers
57 views

Recurring Contributions for PayflowPro

We are using the Payflow Pro Processor, including for recurring donations. Until recently there weren't any issues. But now, when a donor selects for recurring payments the processor always throws ...
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2answers
49 views

How can I fix an incorrect SQL field in Recurring Contribution View?

I'm trying to create a view that will tell our logged-in Drupal users when their next scheduled contribution is slated to happen. Everything is working well until I add the field "CiviCRM ...
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1answer
44 views

How to debug a recurring subscription that is not updating membership

I've got a recurring membership that's not updating. I'm trying to figure out where/how to debug. I can see that PayPal sent an IPN and got a 200 response from extern/ipn.php by looking in PayPal. ...
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1answer
42 views

Can we manually change recurring payment subscription statuses in the database if they're no longer linked to their original membership?

We have ended up with about 30 recurring payment subscriptions in Civicrm that are either not connected any longer to their corresponding ARB in Auth.net, or they are no longer connected to to the ...
3
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1answer
121 views

How can I display detailed Authorize.net error code info from civicrm_system_log in the Civi interface?

We're on Civi 4.6.21 and Drupal 7. We use Authorize.net for payment processing. Error messages from Authorize are displayed in civicrm_system_log in the context field as json encoded data. The error ...
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1answer
70 views

How to re-process failed recurring contributions after updating card info?

With the current "fast" expiration of credit cards, and the rampant infiltration of card number theft in the US, card information is constantly being updated. Unfortunately, it generally happens only ...
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1answer
200 views

Error Fetching HTTP headers - iATS Recurring contribution

We are setup with iATS for credit/debit card and ACH transactions and are in the last stages of testing. One time card and ACH contributions are working. For the sake of testing, we are doing daily ...
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3answers
62 views

Recurring iATS contributions not creating civicrm_finanical_item records

We are ramping up for online donations and use the Accounting Batches CSV export to get our Civi contribution data into our 3rd party accounting software. A key piece of data from that report is the '...
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1answer
112 views

Authorize.net ARB stopped working

Individual contributions on our site are working find but ARB transactions stopped working in March of 2016. Nothing has changed on our end as far as I know. I've upgraded to the latest Civicrm for ...
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1answer
28 views

Payment Automation

1) Is There any way to make a client payment contribution automatically on the due date so he/she does not have to do that manually. 2) Or can we setup a monthly standing order of £50 and every ...
6
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1answer
78 views

Quickbooks Merchant Services Payment Processor extension

Anybody know if the Intuit Quickbooks Merchant Services Payment Processor extension is still in the works? https://forum.civicrm.org/index.php?topic=15856.0 or if this will work with civi 4.6x, I ...
1
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1answer
120 views

Recurring Memberships

We have been struggling with the membership facilities in CiviCRM because we have been unable to find a way of allowing members to pay their memberships in instalments. We are using Drupal 7.x, ...
2
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2answers
146 views

Recurring contribution cancelled in CiviCRM but still active in PayPal

I cancelled a monthly recurring contribution in the back end, and the status now shows "cancelled" but in PayPal (more than 24 hours later) it's still Active. My understanding was the cancellation ...
2
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1answer
118 views

Is this a bug? “Paypal IPNS not handled other than recurring_payments” appears when txn_type is recurring_payment_profile_created

On a WordPress site with CiviCRM 4.7.8, using 'Paypal - Website Payments Pro' payment processor: When a user submits a recurring contribution, that recurring subscription is created in PayPal, but in ...
0
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1answer
38 views

Membership Auto-Renew Changes in AuthorzeNet

We have memberships setup to auto renew on a monthly basis utilizing AuthorizeNet. All works fine. When a member needs to change their CC information (or any other info) and the change is made within ...
0
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1answer
27 views

auto-renew required is not enforced

I have auto-renew required set in my membership types, but users are able to uncheck this and continue to join as non-auto-renew. I've cleared all caches server and client side. Since it's required,...
4
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1answer
41 views

Memberships ending a day early before auto-renew

I have an issue where all monthly auto-renew members expire on the day that they will be charged. The payprocessor charges on the same day of the month that the membership was created. eg. 01/08/16, ...
1
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0answers
21 views

Changing membership category. Does that effect auto-recurring payment system?

I am wanting to change the category of a auto-renewing monthly membership and am wondering if changing the actual membership category effects this or not? How does a payment processor communicate ...