Questions tagged [refund]

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1answer
19 views

Do Stripe webhooks work for refunds issued via the Stripe website?

Webhooks are working fine for Stripe payments. Refunds issued for events that were cancelled are showing an error on the Stripe account. Should refunds issue calls to Civi for the transaction?
8
votes
3answers
78 views

Which payment processors support refunding payments from within CiviCRM?

My client is certain that they have, in the past, initiated credit card refunds from within CiviCRM, such that it triggers an actual refund of the credit card payment to the cardholder. In contrast, ...
2
votes
1answer
32 views

How can I record a partial refund for a membership?

A user has just renewed their membership, and inadvertently opted for the default amount (60) rather than the correct amount for their particular situation (30). The contribution page offers two price ...
2
votes
0answers
16 views

How to handle a partial payment with a bounced check?

If someone pays an invoice with two checks (1 contribution, 2 payments), and one of the checks bounces, what is the correct way to record this? There seems to be almost no documentation on refunds - ...
1
vote
0answers
9 views

Installing “Edit Line Item” extension CiviDiscount permission error

Upon installing "Edit Line Item" extension with CiviDiscount already installed I get this error: Some modules define permissions but the CMS cannot store them; cividiscount Any advice?