Questions tagged [scheduled-reminders]
The scheduled-reminders tag has no usage guidance.
169
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$EventID is string, not int
I'm having issues with the scheduled reminder function. I have set up an email to be sent out 96 hours before the event start date. When configuring the reminders, the system throws errors in the cron ...
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0
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26
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Scheduled job (send_reminder) failing since upgrading to 5.64.2
I upgraded to 5.64.2 on WordPress 6.3.1 yesterday and since then I'm seeing scheduled job failures. There's no error showing in the logs in ConfigAndLog but this is appearing next to each scheduled ...
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32
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Scheduling repeat newsletters
There are some older related questions, but I thought I'd ask in case the situation was different.
Some related questions:
Email weekly reminder to group
Weekly Digest Email to Group (Mailing List)
...
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31
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How to send renewal reminder but only to people who have not bought a new membership type
We introduced a new set of membership types and are naturally phasing out the old types (they will expire, on a rolling basis, but can not be renewed). We want to send people of the old types a ...
- 1,777
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36
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Mailing a report at the same time - how?
The facility to email reports using scheduled tasks is good and works. However we'd like to email a report at 5pm each day. Having started this task to run after 4:59 on a certain day it is now ...
- 4,585
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14
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Sending membership renewal / expired reminders is not working
All,
I've read the similar questions to this and that hasn't given me any solution yet.
CiviCRM currently 5.58.1, WordPress 6.2. We've had this website up for a bit over a year now so we just started ...
1
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1
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48
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Schedule reminder send also to the staff
Currently, our members receive a reminder one day before their membership is about to expire.
We'd like that inside the team 2 persons receive as well this reminders so we can reply to this automatic ...
2
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39
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Is there a way to send an opt-in reminder (with a subscribe link to click) to people whose group status is pending?
I have the same problem that was described here in 2017: How can I chase up mailing list subscribers who don't confirm their opt-in?
I am wondering if anyone has found a solution. To summarize the ...
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2
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32
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Permissions for edit scheduled reminder
I want to give a staff person the permission to create and edit scheduled reminders, but I do not want to give them full administrator rights. How can I configure that person's permissions for this? ...
- 365
2
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0
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30
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Membership Scheduled Reminders Failure
I am trying to build a scheduled Membership Renewal Reminder to work but despite every effort I am not getting any reminder emails. I think my parameters should result in a reminder email being ...
- 121
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29
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Send scheduled mailing fails due to deprecated function CRM_Utils_Token::getTokenDetails
My send scheduled reminder cron job has been failing consistently.
The log file shows about a dozen of these errors every time send scheduled reminders fails:
[warning] Deprecated function ...
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2
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20
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Fuzion token {latestcurrentmembership.end_date} blank in scheduled reminder based on membership - works in mailings. Alternative?
We use the Fuzion Tokens extension and it's great! We have a membership expiration alert message template using {latestcurrentmembership.end_date} and it works perfectly well in mailings. However, in ...
2
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1
answer
35
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Scheduled reminder wants a choice of auto renewal options but auto renewal is off - price set issue?
We don't use auto renewal (Auto Renew Option set to NO for all membership types), but we do use price sets. I am trying to test automated reminders for membership expiration, but I am being prompted ...
2
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1
answer
71
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Why didn't my Scheduled Reminder send?
My scheduled reminders aren't working. What are some causes?
- 38.4k
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66
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Undefined index errors after updates
We recently updated to the latest D7 version of CiviCRM and now we're getting a bunch of errors in the back-end logs. Scheduled reminders on events seem to not be going out, either. I've deleted the ...
- 1,044
0
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1
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22
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Hybrid event with cap for the in-person space: setup suggestions?
We are setting up a "hybrid" event that has in-person cap at 20 participants due to the room size (with a waitlist), plus an unlimited (ideally no waitlist) Zoom option. We typically use ...
- 303
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37
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How to setup a "Schedule Reminder" to trigger on a regular interval that sends an email to a "Smart group"
I have a smart group and would like to send an email to all those contacts on a regular interval. For example, every Sunday at 10am. How can I set this up please? I have tried but cant seems to ...
- 2,908
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14
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Bespoke automatic receipt for specific campaign
We want to send a bespoke receipt (schedule reminder) to donors who donate to a specific campaign. We are struggling to work out how to link the schedule reminder to contributions to that campaign - ...
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1
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23
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Exclude organizations from getting Activity Schedule Reminder
We have a Schedule Reminder sent when contacts sign up for a new membership. Specifically, it is sent when a Membership Sign-up activity was added to a contact (as opposed to using the membership ...
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22
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One reminder going out and one not
I have a cron job set up and two reminders set to going out.
This one is going out fine when someone donates with the following settings
The second reminder for just a sign up is not sending. Any ...
- 127
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1
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32
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Scheduled reminder not sending to manual recipients
The message is sending when I test with a sign up but I have included a manual recipient of the organization email of [email protected] so I receive notice when there is a sign up or contributions....
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29
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Send thank you email for contact sign up
I want to send a thank you for signing up as a supporter. There is no donation so this is done through using a profile in civicrm https://emptyhometax.org/civicrm/profile/create/?gid=2&reset=1
I ...
- 127
2
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1
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42
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Report on Scheduled Reminders
How do I get a report on the scheduled reminders the system sends on schedule please?
Under Reports there are Mailing Reports and I tried the Advance Search. However these seem to search for mailings ...
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1
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51
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Scheduled reminders - nothing happens
Civicrm 5.38.0, Joomla version
I've set up a scheduled reminder which is supposed to trigger three hours before an activity, and send me an email. The (hourly) job executes fine - job log shows ...
- 1,278
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27
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Stop scheduled reminders for an event after the event is finished
We occasionally have participants get registered for an event by our back-office staff while the event is in progress or even after it is finished. Our events have scheduled reminders set for 1 day ...
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43
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Membership schedule reminders
What is the best option to send reminders based on membership status? Did ever CiviCRM support schedule reminders with membership status(Documentation's first line does say that)?
I know it is ...
2
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2
answers
47
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Best practice for sending a notice about an upcoming recurring contribution
We have a contribution page that creates automated recurring contributions on a yearly basis.
Because 12 months is a long time to remember that you have a recurring contribution set up, we want to ...
- 2,497
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40
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Can one show participantID on event reminder?
We're intending to use an event's participant ID as a pseudo-registration code, i.e. a quick way for us to correlate who shows up to events. Because of that, we are asking our event participants to ...
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82
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Scheduled Reminders no longer sending
Scheduled email reminders were working fine on my Drupal/CiviCRM server, then suddenly stopped working, with the last successful mail being sent on 2/11. I don't recall making any significant changes ...
- 325
0
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33
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How to send specific webinar links to event registrant based on events selected, with scheduled reminders?
We have a weekend event with eight webinar sessions with registration costs. People can register for individual sessions, for all sessions with a discount or for whichever set of sessions they would ...
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2
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47
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When are scheduled reminders for late registrants to events sent or not sent?
After a small mess over the weekend with an online event login information not being sent, I'm trying to figure out when scheduled reminders are or are not sent for people who register for an event ...
- 3,728
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53
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Custom token for Events in scheduled reminder s
We tried to follow https://civicrm.stackexchange.com/a/10907/7846 from Noah Miller
to use a custom event token in a scheduled reminder without success.
We dumped all the variables used by the hook ...
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4
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2
answers
133
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Minute as a time unit for scheduled reminders
Right now the smallest unit is the hour, so I can schedule a reminder 1 hour before or after something.
What do I do if I wanted to send a reminder 30 minutes before something? Is this possible right ...
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3
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1
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80
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When are scheduled reminders sent?
We are in the process of setting up some renewal reminders for lapsed members. The reminder is set to be sent 7 days after the membership end date.
What I wanted to check is whether this reminder will ...
- 3,304
2
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2
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99
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Automated Invoices
I was wondering if there was a way to automate sending invoices. Specifically, I want an invoice to be sent when a membership is expiring in x amount of days.
Currently, I'm thinking about using ...
2
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1
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44
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Event Scheduled Reminders set for *Before* start dates won't send to participants registering *After* the start date
I'm hoping to confirm that I understand the following correctly, based on this description:
I have an event with a scheduled reminder set to go at a certain time before the event. A contact who ...
- 1,611
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Scheduled Reminders don't pick up changes to Templates
We have observed the following behaviour with a Scheduled Membership Reminder using an Email Message Template. When the Template used by a Reminder is edited, the Reminder continues to use the old ...
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42
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will a scheduled reminder be sent after the specified date, if it hasn't been sent before?
Suppose, on a running installation, I add a reminder to be sent 1 day after membership end date.
Will this reminder suddenly be sent to all members that expired eg. in the last year, because they ...
- 1,181
3
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1
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How to find all activities generated by one schedule reminder?
As the question says - How to find all activities generated by one schedule reminder ?
You can find all activities of type 'scheduled reminder'. This shows a few fields, but not which instance of the ...
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54
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Contacts incorrectly sent multiple scheduled reminders
This sounds like #11603 but is not about the end date, as was the answer there. Also reported on Civi Gitlab.
Does anyone have thoughts on this issue or what it may take to fix it?
Overview
We're ...
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2
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1
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CiviEvent: Scheduled Reminders going out late
Drupal 7.69 and Civi 5.23.0
We've noticed that some of our Scheduled email reminders for events set up through CiviEvent are going out late. I've looked into email logs and it looks like scheduled ...
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0
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39
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Scheduled Reminders for membership not being sent
We've looked on various threads on this topic without success. We have a contact who's membership schedule reminders are not being sent, and we can't see why.
The membership is Active, auto-renewed ...
- 1,611
2
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0
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88
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Scheduled Reminders
Wordpress (latest) v 5.4 and CiviCRM 5.23.0
Scheduled membership reminders are scheduled daily, have been and are still going out correctly as far as I'm aware. The log entries show the following ...
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103
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Not receiving email from Scheduled Reminder for Activity
I am attempting to set up a Scheduled Reminder for Scheduled Activities (CiviCRM 5.20.2/Drupal 7).
I have a Scheduled Reminder set up as follows:
This is setup to send to the Activity Assignees, 0 ...
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0
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46
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Scheduled reminders after membership end date not being sent
I'm using CIVI CRM with WordPress (CIVI version 5.22.1)
I'm testing scheduled reminders for memberships by having a test user sign up to a membership and pay using PayPal Sandbox (not recurring ...
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172
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Is there a way to schedule mails depending on whether or not a contact has opened a previous email?
We are planning to take a lead capture action where we want to take two automated actions by email:
(1) Send an email the day after the contact is created in the CRM. This is possible through the ...
1
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0
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24
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How to email admin to notify of a scheduled activity
Apologies if I have missed a completely obvious bit of documentation.
I want to automatically send an email to our admin users if they schedule a phone call for a later date. Eg, if an admin user ...
- 1,611
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15
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Added scheduled reminder not showing in admin
I have been battling for 48 hours trying to figure out why schedule reminders I added are not showing up in admin.
Here's the screenshot: https://www.screencast.com/t/AZ1CoyMqDbH
Also, there are ...
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3
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0
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21
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Email Location Type in Scheduled Reminders
I am wondering if anyone has started work of made an extension to enable the selection of the location type to send the email to in the scheduled reminders?
I think by default the primary email adres ...
1
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1
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32
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Admin permissions are required to set 'limit to' or 'also add' participant role for scheduled reminders?
We have noticed that if you don't have CiviCRM:Administer CiviCRM permissions, in scheduled reminders for an event if 'limit to' (or 'also include') is set to 'participant role', the drop-down box ...
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