Questions tagged [scheduled-reminders]

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5
votes
2answers
191 views

Where/How does CiviCRM track sent reminder notices?

CiviCRM can send reminders for memberships, activities, etc. I noticed that if I create an activity and send a reminder email (by forcing the scheduled job to run) that the activity won't generate ...
4
votes
1answer
168 views

Update membership status automatically

Using CiviCRM 4.6.9 on Drupal. We've never enabled automatic updating of membership status, but now it's time. How to do this? I remembered that there is a Scheduled Job for this, but in looking at ...
1
vote
0answers
212 views

Why is Scheduled Reminders sending multiple emails but not creating an activity?

I have a scheduled reminder set up to send a preset email 4 hours after a Completed Activity of a specific type. Today a user contacted me stating that they have received 8 emails within an hour of ...
4
votes
1answer
73 views

Scheduled Reminders for 'on behalf of' Memberships

As far as my testing shows, setting up Scheduled Reminder for an Organisational membership is not resulting in a Reminder also going to the 'permissioned employee'. Can anyone confirm steps that do ...
3
votes
3answers
386 views

membership statuses not being updated

Our memberships aren't being updated from "pending" to "current". I've done the following without success. The membership status rules are as follows: Pending--> start event is member since; end ...
8
votes
1answer
173 views

Scheduled reminders working for some but not all

Drupal 7.41, Civi 4.6.9 The scheduled reminders are working except for 1 or 2 per day might not be sent. It appears random which ones don't get the reminder sent. The 1 or 2 a day is based on a ...
4
votes
2answers
99 views

Measure open rates for standard emails from Civi, not from Civimail

Is it possible to measure open rates and/or click-throughs from a particular scheduled reminder email? Civimail has well developed functionality for open rates and clickthroughs etc, but we have a ...
4
votes
1answer
55 views

Who gets scheduled reminder emails?

When scheduled email reminders go out for membership for an organization, which of the related individuals does the email go to? I have searched but cannot find the answer.
4
votes
1answer
81 views

Can I remove specific emails/contacts from Scheduled Reminders?

We have scheduled reminders set to send emails to contacts whose membership is set to lapse. There are a few contacts I would prefer to not receive the reminder, however, the only way I see to do this ...
3
votes
2answers
67 views

Enabling membership reminders - will it only mail expirations valid this day?

On a newly imported database, I am about to enable membership reminders. The first reminder is set to two months before expiration. Can someone reassure me this mail will not get send to members ...
2
votes
1answer
149 views

Scheduled Reminder Email is Empty

We are using CiviCRM 4.6 on a live site we built with WordPress 4.6.1. We ran into the problem explained below. Any help is much appreciated. I have set up a scheduled reminder to send reminder ...
1
vote
2answers
85 views

Membership Renewal Reminders not Sending for Upgraded Memberships

So we have a situation where someone had Membership A in 2016, and Bought Membership B in 2018 so the Membership type upgraded. Member Since: March 9th, 2016 Start Date: February 26th, 2018 End ...