Questions tagged [sms]
The sms tag has no usage guidance.
13
questions with no upvoted or accepted answers
4
votes
2
answers
157
views
Mass SMS broken, single SMS kind of works
Ok so this is a strange one. SMS has been working for years on our site without issue however it isn't used very frequently so I'm not quite sure when it 'broke'
Bit of background: Using 4.7.22 on ...
- 49
3
votes
0
answers
56
views
Are source/target contacts on Inbound SMS the wrong way round?
In CRM_SMS_Provider::processInbound, there are the lines
'source_contact_id' => $toContactID,
'target_contact_id' => $fromContactID,
which suggests that the source contact of the activity will ...
- 1,517
2
votes
0
answers
40
views
How do you answer the Opt-In question when applying for a 10DLC (10 digit long code) for sending SMS messages in the United States?
In the United States, you now have to apply for a 10DLC (10 digit long code) in order to send text messages from CiviCRM to your contacts.
I recently tried to follow all the instructions to register ...
- 1,236
2
votes
0
answers
17
views
SMS number validation
Are there common practices or extensions that could help with validating SMS phone numbers? Not their format, but to validate that the contact really owns that number.
For example: as a user, I fill ...
- 3,356
2
votes
0
answers
14
views
Is there a way to generate a click-through report from a Mass SMS?
Unlike How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?, I'd like to take advantage of clickthrough tracking in mass SMS's. The links in the SMS message are replaced ...
- 693
2
votes
0
answers
46
views
TWILIO CiviCRM SMS Conversations wordpress webhook
I am trying to get SMS Conversations to work using Twilio. I have the outbound SMS working but the responses are not processed (inbound SMS to Civi). The given URL for the Webhook does not work. Is ...
2
votes
0
answers
25
views
Mass SMS issue, singular works
Using click a tell extension (4.1) with CiviCRM (5.8.2)
When in a contact record can send a SMS with no problem- is delivered straight away.
When using 'Mass SMS' and clicking 'Send immediately' it ...
- 21
1
vote
0
answers
27
views
Activity Tokens in SMS via Civi Rules
I'm trying to set up sms reminders for activities. And am trying to configure this with CiviRules.
For example, a client has an initial assessment with our youth service. I want to send a reminder ...
- 2,037
1
vote
0
answers
18
views
Problems with sending SMS message after upgrading to PHP 7.4
I have installed Civi 5.51.1 over PHP7.2 and the send SMS function worked fine as it has for the past few years. However, the system complained about PHP 7.2 and said I should upgrade to PHP7.4.
After ...
- 11
1
vote
0
answers
24
views
Set the length and/or format of the checksum
Many of our constituents' online access is limited to a phone, and we get much better response to SMS text messages than to emails. For some contacts, however, clicking on the link in the text message ...
- 693
1
vote
0
answers
69
views
Scheduled SMS Reminders aren't delivering
I've set up a Scheduled Reminder for an activity with the following parameters:
Activity type= Custom Type
Activity status= Scheduled
When= 1 day before scheduled activity date and time
Recipients= ...
- 1,378
0
votes
0
answers
9
views
SMS Text Messaging Stopped Altogether
We are using CIVICRM 5.463.
We have Twilio SMS set up and it did work great for a period of time but now has stopped working for individual and group texts.
The send outbound SMS cron job is ...
- 61
0
votes
0
answers
18
views
Send SMS shows wrong numbers
If an extended search result shows a group of people with different phone number types as primary in some cases contacts a shown with the phone number of other contacts.
The pattern is as follows:
...
- 1