Questions tagged [sms]

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1answer
29 views

Bulk sms to a smart group in civi 4.4?

I want to send out a bulk sms asking for evaluation of our event, to the participant of the event, the day after the event. I then thought of creating a smart group of those contact with the ...
2
votes
2answers
133 views

Which SMS Gateway / Service providers are available?

We are an NGO that would like to use SMS to send out reminders for events and feedback tool. Which providers are supported by CiviCRM?
2
votes
2answers
160 views

How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?

CiviMail and CiviSMS both default to tracking click-throughs. To do so, it converts a link like http://www.cnn.com to something much longer, like https://www.example.com/wp-content/plugins/civicrm/...
2
votes
2answers
266 views

Number format with SMS Clickatell provider

I set up a clickatell account and configured it in Civi. It only works if the phone number has a 1 in front for the country code. None of our numbers have the country code, is there a way around this?
1
vote
1answer
38 views

Is there a way to accept inbound SMS from contacts not in your database?

I have a client who has a service they'd like to merge into CiviSMS. Strangers (i.e. not in the database) can send a text with a keyword; ideally it should create a contact with their phone number. ...
2
votes
1answer
50 views

CiviEvent Scheduled Reminder using SMS

I have to following use case: I need to send SMSes to the guardians / parents of the event participants when the participants did not attend/no-show 15 minutes after the event starts. I am incline ...
3
votes
0answers
52 views

Are source/target contacts on Inbound SMS the wrong way round?

In CRM_SMS_Provider::processInbound, there are the lines 'source_contact_id' => $toContactID, 'target_contact_id' => $fromContactID, which suggests that the source contact of the activity will ...
1
vote
1answer
23 views

Where does the content of a bulk sms get stored?

Emails, pdf's, and single sms get their content stored in the field "Details" in the activity. That is evidently not happening with bulk sms. Where do CiviCRM store the content of a bulk sms that has ...
3
votes
1answer
135 views

Does Google Hangouts SMS integrate with CiviCRM?

SMS seems to be hit and miss at the moment, with Twillo and Clickatell as the only choices. Since Google Hangouts can be used for SMS, is there a way to use that service, assuming the other two don't ...
2
votes
1answer
60 views

What is the scheduled job linked to Scheduled SMS Reminders?

In CiviCRM 4.5, you are now able to create Scheduled Reminders to be delivered by SMS as well as email. We're having an issue with these reminders, however, I'm not sure which scheduled job triggers ...
5
votes
1answer
75 views

Tokens to SMS Messages

Can you add tokens to SMS messages? We want to send a link to a form to see if users want to opt in to our SMS messages, but we would like to send a link similar to a website link in an email with the ...
4
votes
1answer
103 views

Message template option missing in send SMS activity in CiviCRM 4.5.8

After upgrading a site to CiviCRM 4.5.8 the drop down template selector is missing in the Send SMS activity. Has anyone else had this problem? I've upgraded the CiviSMS Extension from 1.0 to 2.0, ...
1
vote
2answers
96 views

SMS breaks when upgrading to version 2 of extension & 4.6.2 of CIVICRM

SMS API version 1.2 & Clickatell version 2 extensions were added. Clickatell was set as an SMS Provider. Clickatell was working with version 1 of the extension and 4.5.8 of civicrm. When ...
1
vote
1answer
68 views

SMS not working on 4.6.2

Updated to version 2 of the extension. Messages not being delivered. Manually executed. Will clickatell extension work on 4.6.2? Success is reported but message never sent. Here is error from the ...
1
vote
1answer
1k views

Sent SMS via Twilio failed

I am using our shiny new Twilio Test account for the first time via CiviCRM and it doesn't go out. "The From phone number +12395995225 is not a valid, SMS capable inbound phone number or short code ...
7
votes
4answers
740 views

CiviCRM Integration wtih WhatsApp

CiviCRM SMS integration is a powerful feature. However, with many people moving to use instant messaging services like WhatsApp, has there been any move to integrate CiviCRM with and instant messenger,...
5
votes
2answers
151 views

Is there a way to add a custom field to the Inbound SMS activity type?

I'm working on a Drupal site that includes a view showing unanswered SMS messages. The view shows activities of the Inbound SMS type that have not been revised or deleted, plus a custom PHP filter ...
3
votes
5answers
72 views

Has integration been done for Textify Mobile?

Has anyone seen this new SMS service called Textify Mobile that's geared directly to non-profits and churches. It even has mobile giving with it. Wondering if anyone had done an integration/extension ...
2
votes
2answers
97 views

What to do when upgrade to 4.6 failed, but rolling back breaks SMS?

When trying to upgrade to civi 4.6, the process does a partial upgrade and then errors out. Recovering previous version reveals SMS is no longer working. What should I do?

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