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Questions tagged [smtp]

Simple Mail Transfer Protocol. Configuration option in CiviCrm for sending outgoing email.

3
votes
0answers
15 views

Mailing Bounces 100% with “authentication failure” or “failed to set sender”

I have some issues with sending out mailings (used to work, now it doesn't anymore). My mailing is failing 100% with a combination of the following errors: authentication failure [SMTP: Invalid ...
2
votes
0answers
43 views

CiviMail SMTP error

I have configured SMTP on CiviCRM, All the details are correct I have received the test mail from CiviCRM mentioned that "SMTP settings are correct". But If I tried to send a campaign or an email to ...
4
votes
1answer
40 views

E-mail body blank to some recipients

I'm having an issue similar to that described in Blank emails to some specific addresses When I send an e-mail to myself (using SMTP through Civi) it is fine. However, some recipients do not see the ...
2
votes
1answer
109 views

CiviCRM, SMTP and Office 365?

We use Office 365 Exchange Online for our emails. Whilst you can configure CiviCRM outbound mail to use it, you can't actually send mail using it. I have done some investigation, and the reason is ...
2
votes
0answers
34 views

VERP not working with SMTP in CiviMail

I'm trying various options for bounce processing, because mail seems to be flagged as Spam too often. My hosting provider (Siteground) is saying that SMTP is better than the PHP mail() route, but with ...
1
vote
0answers
12 views

The reply-to field is populated with a number sometimes when sending mail

I'm having the following problem on site running 4.7.31 and I would like to know if anyone else is having it. When sending an email from the contact summary screen, if the user picks their own ...
3
votes
1answer
53 views

Bounce pattern - SMTP Error Codes

Currently Bounce Mails are fetched from the smtp store, and a list of regexes are applied to the mail to try and categorize the bounce. There are 10 categories, and an eleventh for when a mail couldn'...
1
vote
1answer
39 views

HTTP ERROR 500 for New Mailing after SendGrid SMTP Relay setup

I've set up SendGrid in order to better understand issues we are having with our newsletters. In the Settings -Outbound Mail, I am able to Save and Send Email. However, when I go to Mailing > New ...
1
vote
0answers
19 views

Outgoing SMTP Username reverts

After having filled in all setting for outgoing SMTP (using gmail) I fail to send email. The error from GMail says that the settings are incorrect (most likely). And indeed, even when I set my GMail ...
1
vote
0answers
12 views

CiviCRM won't store Outbound email settings

I've just updated to 4.7.24. When I try to save Outbound email settings, I get an error with this backtrace: #0 /srv/website.com/public/htdocs/sites/all/modules/civicrm/CRM/Core/Error.php(187): ...
3
votes
2answers
81 views

Email Outgoing Configuration - Failed to connect to the SMTP server

We are having trouble with setting up our SMTP server. We have confirmed that the username, password, and port are correct but still get the following message:
1
vote
1answer
390 views

how to configure outbound email as gmail

I want to configure my outbound email as gmail.I am new to this.Can you please tell me the steps like what should be SMTP username and password. Should I mark authenticate as yes/no? I tried but I am ...
-1
votes
0answers
53 views

Confirmation Mails not sent

I have set up the newest worpress (Version 4.7.5) with the newest civicrm (4.7.19) and everything seems to work fine but one thing: If I use the short codes to include profile sign-up for a group (...
4
votes
1answer
32 views

typo in packages/Net/SMTP.php

I think there is a typo on line 692 of wp-content/plugins/civicrm/civicrm/packages/Net/SMTP.php mMethod should be method in the last line below, yes? if (is_array($callback)) { if (!...
1
vote
1answer
63 views

Is an SPF Record required to get CiviCRM to work with Amazon SES? (1and1 hosting)

The Amazon SES account is verified. I have sent emails from gmail using an alias that is the same address I'm using in CiviCRM, and the emails originating from gmail were delivered. But when I send a ...
0
votes
1answer
37 views

CiviMail with postfix, handling retries

I'm currently investigating switching from direct SMTP to Amazon SES to using postfix (configured to talk to Amazon SES) as I gather this is a more robust approach. I'm slightly confused as to how ...
0
votes
2answers
63 views

SOAP Proxy URL is invalid

What is a SOAP Proxy and why is it invalid? We use CiviSMTP for our SMTP provider. When I test the settings that were entered by our previous developer in our SMTP provider account settings, I get ...
0
votes
1answer
161 views

SMTP Socket Error or failed to set sender

We are having an issue where our outgoing mail doesn't go out because cron isn't running, however, when we do a test email, the test email confirms that our SMTP settings our correct and we receive ...
5
votes
1answer
180 views

SMTP Service: Do I really need it?

Since I took over this project, we have had an active subscription to CiviSMTP for all of our outgoing email in CiviCRM. We already have our email for our organization going through Gmail, but all ...
5
votes
3answers
452 views

Outgoing Mail Settings, CiviSMTP & PHP 5.6.x Problem

After upgrading CiviCRM from 4.3.8 to 4.7.15 on Drupal 7, our outgoing mail is giving an error after sending a test email. I'm on a Debian server running PHP 5.6.x and we use CiviSMTP for our outgoing ...
4
votes
3answers
750 views

Emails sent to an outlook email address are returned with failed fraud detection

for some reason recently all emails we send that go to an outlook email will have This sender failed our fraud detection checks and may not be who they appear to be. Learn about spoofing What am ...
1
vote
2answers
142 views

How to use Amazon Simple Email Service for only verified email sender addresses

I have a site running SES for outgoing mail. It works just fine to send out mass email from the domain, but it fails every time I try to share a PCP from a non verified email. For example if I ...
2
votes
1answer
3k views

authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Start TLS)]

authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Start TLS)] Hi I am getting the above error message when trying to setup my outbound email. I'm using mailgun and have the ...
1
vote
1answer
173 views

Outbound SMTP through Google Apps: Rejected Connection

When I try to set up my SMTP through our Google Apps, I keep getting errors: Failed to connect to ssl://smtp.gmail.com:465 [SMTP: Failed to connect socket: Connection refused (code: -1, response: ...
6
votes
4answers
2k views

SMTP connection failing problem

Just want to throw this question here so the answers can be easily found by people who met similar problems. Problem came up when we were trying to test some new mailing services with CiviCRM 4.7, we ...
3
votes
2answers
176 views

Which SMTP relay to replace Mandrill

as mandrill have just announced they are becoming an add-on to mailchimp, and transactional email service will be attached to a subscription to MailChimp. And as my provider mail service drop all ...
8
votes
3answers
2k views

Outbound mail fails after upgrading to 4.7.1

I recently upgraded my site to 4.7.1. Outbound SMTP does not work. Even though I use the correct credentials, I get errors and email does not send. I restored my site back to 4.6, and all is good. ...
3
votes
3answers
480 views

How do I configure CiviMail to send through sendgrid?

This is a little embarrassing for me to ask, because years ago I set this up multiple times, however, I've been out of the CiviCRM world since 2012, and can't, for the life of me, figure out how to ...
1
vote
2answers
237 views

What could be causing slow mailing from CiviCRM (via SMTP)

We're currently investigating why our mailings are sending slowly from CiviCRM. We use an external SMTP server. Our mailing settings: Mailer batch limit: 30000 Mailer throttle time: 2100 Mailer job ...
1
vote
1answer
112 views

Mandrill on CiviCRM - SMTP or API?

Is it possible to integrate Mandrill with CiviCRM via their SMTP, or do I need to set up API via extension?
3
votes
3answers
266 views

Has anyone successfully setup Mandrill with CiviMail for bulk?

In the past (v. 4.5.x) I tested CiviMail for bulk mailings and had lots of trouble process bounces via the return channel. I know there is a wonderful plugin for transactional emails, but for bulk ...