We’re rewarding the question askers & reputations are being recalculated! Read more.

Questions tagged [sparkpost]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0
votes
0answers
10 views

Help please with CiviDesk Sparkpost webhook setup

We have installed CiviDesk Sparkpost and it is sending email correctly. However, it did not create a webhook on Sparkpost on installation so we are getting no delivery info. D7 / Civi 5.17.4 / Hosted ...
1
vote
0answers
16 views

Missing email replies

We are using CiviCRM 15.4 on Drupal 7. We are using the Sparkpost extension to send bulk emails through sparkpost. This all works great, we get nice mail tracking and reports. My users also want ...
3
votes
1answer
295 views

Sparkpost disable engangement tracking

Has anyone successfully switched off Engagement Tracking on SparkPost? I did this at https://app.sparkpost.com/account/smtp But all links are getting converted to http://go.sparkpostmail.com/
4
votes
3answers
199 views

Upgraded to PHP 7.2; no errors but Sparkpost doesn't receive and send CiviMail

I upgraded to PHP 7.2 and received the system warning​ stating "your SMTP password will not be stored encrypted, and if you have recently upgraded from a PHP that stored it with encryption, it will ...
7
votes
3answers
229 views

Sparkpost service no longer free - any recommendations?

We have just been informed by Sparkpost that their free service which gave us up to 100k/mo emails with a max of 25k/day will be discontinued. We use the CiviDesk Sparkpost extension 1.3 on CiviCRM 5....
0
votes
1answer
20 views

Failure in setting up replies mailbox

CiviCRM 5.14.0 I am using the Sparkpost extension This is a new site in testing phase I have set my from email address to be: "Site Administrator" This domain has been verified by Sparkpost and is a ...
1
vote
1answer
21 views

Failure in setting up Sparkpost for outgoing mail

I've created a sending and bounce domain on Sparkpost, ccrmmail.vietfeir.com. This domain has been verified by Sparkpost. I have an api key with all grants. When I try to save and send, I get this ...
2
votes
1answer
107 views

Upgrade from CiviCRM 5.12.4 to 5.13.5 generates Sparkpost PHP fatal error

We are running Wordpress 5.2.1 with CiviCRM 5.12.4. In trying to upgrade to 5.13.5, the database runs through the updates, but then we get the message: "The site is experiencing technical difficulties....
0
votes
1answer
31 views

sparkpost email config

Trying to set up Sparkpost for Civicrm 5.12.0 / WP 5.1.1 / php 7.2 I was trying the cividesk extension but I'm on the EU server and can't figure out the fiddling needed to access that just yet. So I'...
1
vote
1answer
40 views

CiviCRM Slow Bulk Emails to Sparkpost via Rest

Hopefully someone can help.. First the particulars: CiviCRM 5.1.2 / Wordpress Sparkpost Extension: 1.1 Mailer Batch: 0 Mailer throttle: 0 Mailer job: 1000 Mailer Cron: 8 It appears that when ...
2
votes
3answers
103 views

CiviContribute Thank You Letter not emailed - using CiviDesk SparkPost

CiviCRM 4.7.22 I am trying to send CiviContribute thank you letters by email using this workflow: Find Contributions > Actions > Thank-you letters - print or email Invariably, I get the following ...
3
votes
0answers
81 views

Permission errors on Cividesk Sparkpost extension

I’m looking for some assistance to debug an issue with the Cividesk Sparkpost extension. At first I thought that the extension was not compatible with Civi 5.8.x, but others report that is not the ...
1
vote
1answer
73 views

CiviMail and Sparkpost Bounces Not Updating email address “On Hold”

We have been using the SparkPost extension (civi desk) about a month and it is sending emails fine. However, it may not be processing bounces completely and/or I do not understand how it works. If ...
2
votes
1answer
38 views

Civimail sparkpost extension stats / is my mail being delivered?

We are using the cividesk sparkpost extension on civicrm 5.5.3 and wordpress 4.9.8. In the last few days, we have sent 2 emails to the full list which is about 6,000 emails each, so it should be ...
2
votes
1answer
74 views

Civi CRM Sparkpost - pesc.sparkpost - Error Sending Group Subscription Welcome Emails

So, I'm using the com.pesc.sparkpost CiviCRM/Sparkpost integration extension. It is working really well so far for just about everything except for the welcome email for mailing list group ...
1
vote
1answer
36 views

What is the cause of Error: Call to undefined function civicrmVersion() in sparkpost_civicrm_check()

Drupal 7.59 Civi 5.1.2 PHP 7 MariaDB 10.1 Debian 9 If our users access "example.com/civicrm" without first logging into Drupal, they receive a generic white page with the message "Error The website ...
1
vote
3answers
68 views

Getting into the inbox with Sparkpost

During testing of sparkpost we are getting into the inbox with gmail, yahoo and aol, but not with microsoft. We are getting an 8 on microsoft's bulk complaint level which AFAIK is associated with the ...
1
vote
1answer
32 views

Is there a way to re-send failed transactional emails using SparkPost email extension?

Have been using the com.cividesk.email.sparkpost extension (v1.1) successfully on Civi 4.6.30 . Recently had an issue due to installing PHP mcrypt on the server, which caused the extension to be ...
2
votes
1answer
77 views

Why does outbound email stop working after enabling the PHP Mcrypt extension?

On a CiviCRM 4.6.30 / Drupal 7 installation using the com.cividesk.email.sparkpost extension, outbound email stopped working after enabling the PHP Mcrypt extension on the server. This affected both ...
2
votes
1answer
39 views

we are trying to set up Sparkpost in CiviCRM, but we are using G-Suite and cant use DNS?

we are trying to set up Sparkpost in CiviCRM, but we are using G-Suite and can't use DNS? So tried to use another method, but when trying to add either Postmaster or Abuse G-suite says those are ...
3
votes
0answers
95 views

Cividesk Sparkpost extension aggressively marking contacts “On Hold”

I have the Sparkpost extension working great, but after 3 months of weekly mailings, 225 of my 2000 mailing list contacts have been marked "On Hold." This is a much higher attrition rate than with ...
1
vote
2answers
147 views

Sparkpost Cividesk integration - processing of bounces

I have installed the Cividesk Sparkpost extension and am able to send mass mailings with CiviMail via my Sparkpost account (REST API). However, CiviCRM apparently doesn't process bounces. Would I ...
4
votes
5answers
351 views

Has anyone compared the two Sparkpost extension?

Two Sparkpost extensions for Civimail have been released/updated in the last couple of days. https://github.com/cividesk/com.cividesk.email.sparkpost https://github.com/proexchange/com.pesc.sparkpost ...
0
votes
1answer
173 views

Limitations for sending emails [duplicate]

We are running a mass mailing from CiviCRM using the Sparkpost Extension. The cron job will only send 400 emails per execution. Is this a limitation of CiviCRM? How do we increase it? Environment: ...
5
votes
0answers
118 views

What is your CiviMail throughput/sending speed with sparkpost?

We've just started using sparkpost to deliver our email, the sparkpost control panel provides some really nice stats and insight into mailing performance as well as how your emails are being treated ...
0
votes
1answer
45 views

Sending one copy of each CiviMail campaign to a specific email address?

I have been asked to generate one copy of each mailing sent to go to a specific mailbox (say emails@example.org) that they will check for validation of emails sent (with content comparison) versus ...