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Questions tagged [sparkpost]

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5
votes
0answers
110 views

What is your CiviMail throughput/sending speed with sparkpost?

We've just started using sparkpost to deliver our email, the sparkpost control panel provides some really nice stats and insight into mailing performance as well as how your emails are being treated ...
4
votes
2answers
152 views

Upgraded to PHP 7.2; no errors but Sparkpost doesn't receive and send CiviMail

I upgraded to PHP 7.2 and received the system warning​ stating "your SMTP password will not be stored encrypted, and if you have recently upgraded from a PHP that stored it with encryption, it will ...
4
votes
5answers
338 views

Has anyone compared the two Sparkpost extension?

Two Sparkpost extensions for Civimail have been released/updated in the last couple of days. https://github.com/cividesk/com.cividesk.email.sparkpost https://github.com/proexchange/com.pesc.sparkpost ...
3
votes
0answers
64 views

Permission errors on Cividesk Sparkpost extension

I’m looking for some assistance to debug an issue with the Cividesk Sparkpost extension. At first I thought that the extension was not compatible with Civi 5.8.x, but others report that is not the ...
3
votes
0answers
87 views

Cividesk Sparkpost extension aggressively marking contacts “On Hold”

I have the Sparkpost extension working great, but after 3 months of weekly mailings, 225 of my 2000 mailing list contacts have been marked "On Hold." This is a much higher attrition rate than with ...
3
votes
1answer
275 views

Sparkpost disable engangement tracking

Has anyone successfully switched off Engagement Tracking on SparkPost? I did this at https://app.sparkpost.com/account/smtp But all links are getting converted to http://go.sparkpostmail.com/
2
votes
1answer
34 views

Civimail sparkpost extension stats / is my mail being delivered?

We are using the cividesk sparkpost extension on civicrm 5.5.3 and wordpress 4.9.8. In the last few days, we have sent 2 emails to the full list which is about 6,000 emails each, so it should be ...
2
votes
3answers
88 views

CiviContribute Thank You Letter not emailed - using CiviDesk SparkPost

CiviCRM 4.7.22 I am trying to send CiviContribute thank you letters by email using this workflow: Find Contributions > Actions > Thank-you letters - print or email Invariably, I get the following ...
2
votes
1answer
71 views

Why does outbound email stop working after enabling the PHP Mcrypt extension?

On a CiviCRM 4.6.30 / Drupal 7 installation using the com.cividesk.email.sparkpost extension, outbound email stopped working after enabling the PHP Mcrypt extension on the server. This affected both ...
2
votes
1answer
38 views

we are trying to set up Sparkpost in CiviCRM, but we are using G-Suite and cant use DNS?

we are trying to set up Sparkpost in CiviCRM, but we are using G-Suite and can't use DNS? So tried to use another method, but when trying to add either Postmaster or Abuse G-suite says those are ...
2
votes
1answer
69 views

Civi CRM Sparkpost - pesc.sparkpost - Error Sending Group Subscription Welcome Emails

So, I'm using the com.pesc.sparkpost CiviCRM/Sparkpost integration extension. It is working really well so far for just about everything except for the welcome email for mailing list group ...
1
vote
3answers
68 views

Getting into the inbox with Sparkpost

During testing of sparkpost we are getting into the inbox with gmail, yahoo and aol, but not with microsoft. We are getting an 8 on microsoft's bulk complaint level which AFAIK is associated with the ...
1
vote
1answer
32 views

What is the cause of Error: Call to undefined function civicrmVersion() in sparkpost_civicrm_check()

Drupal 7.59 Civi 5.1.2 PHP 7 MariaDB 10.1 Debian 9 If our users access "example.com/civicrm" without first logging into Drupal, they receive a generic white page with the message "Error The website ...
1
vote
1answer
31 views

Is there a way to re-send failed transactional emails using SparkPost email extension?

Have been using the com.cividesk.email.sparkpost extension (v1.1) successfully on Civi 4.6.30 . Recently had an issue due to installing PHP mcrypt on the server, which caused the extension to be ...
1
vote
2answers
136 views

Sparkpost Cividesk integration - processing of bounces

I have installed the Cividesk Sparkpost extension and am able to send mass mailings with CiviMail via my Sparkpost account (REST API). However, CiviCRM apparently doesn't process bounces. Would I ...
1
vote
1answer
40 views

CiviCRM Slow Bulk Emails to Sparkpost via Rest

Hopefully someone can help.. First the particulars: CiviCRM 5.1.2 / Wordpress Sparkpost Extension: 1.1 Mailer Batch: 0 Mailer throttle: 0 Mailer job: 1000 Mailer Cron: 8 It appears that when ...
1
vote
1answer
63 views

CiviMail and Sparkpost Bounces Not Updating email address “On Hold”

We have been using the SparkPost extension (civi desk) about a month and it is sending emails fine. However, it may not be processing bounces completely and/or I do not understand how it works. If ...
0
votes
1answer
151 views

Limitations for sending emails [duplicate]

We are running a mass mailing from CiviCRM using the Sparkpost Extension. The cron job will only send 400 emails per execution. Is this a limitation of CiviCRM? How do we increase it? Environment: ...
0
votes
1answer
43 views

Sending one copy of each CiviMail campaign to a specific email address?

I have been asked to generate one copy of each mailing sent to go to a specific mailbox (say emails@example.org) that they will check for validation of emails sent (with content comparison) versus ...
0
votes
1answer
16 views

sparkpost email config

Trying to set up Sparkpost for Civicrm 5.12.0 / WP 5.1.1 / php 7.2 I was trying the cividesk extension but I'm on the EU server and can't figure out the fiddling needed to access that just yet. So I'...