Questions tagged [stripe]
The stripe tag has no usage guidance.
76
questions
0
votes
1answer
37 views
Contribution Page Time to Submit
Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
1
vote
1answer
34 views
Setting up Stripe payment gateway
Which url do you use: api.stripe.com or api.stripe.com/v3?
I'm wondering why - even though it works fine - I have this url because I can't find any reference to /v3 in the Stripe documentation.
1
vote
1answer
17 views
Do Stripe webhooks work for refunds issued via the Stripe website?
Webhooks are working fine for Stripe payments. Refunds issued for events that were cancelled are showing an error on the Stripe account. Should refunds issue calls to Civi for the transaction?
0
votes
1answer
17 views
How to show a CSS class of a contribution form based on Stripe iFrame element via jquery?
I would like to add a jquery in my extension, as I enter the card details on the stripe, the submit button should show, otherwise hide. Since the new stripe element is served on an iFrame, I am ...
2
votes
1answer
30 views
Recurring payments being set to pending - Stripe
I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership ...
0
votes
1answer
46 views
CiviContribute adding $200 even to every transaction
CiviCRM 5.24.4/WP 5.4
Some freakish behavior going on with CiviContribute and Stripe processing. Based on Stripe logs, it looks like its originating with CiviContribute. Everything worked for at ...
0
votes
1answer
26 views
(Stripe) CRM_Core_Payment_Manual::setAPIParams() Fatal Error
CiviCRM 5.24.4/Wordpress 5.4
Getting hourly alerts from Cron, pertaining to some kind of API failure with Stripe. I suspect it has to do with the version-setting, but I'm unclear on how to address ...
0
votes
1answer
14 views
Stripe Settings not there . .
CiviCRM 5.24.4/WordPress 5.4
Need to sort out Stripe webhook settings, but Administer>CiviContribute>Stripe Settings just takes me to the main admin page. Nothing there at all.
Anybody know why this ...
2
votes
1answer
32 views
Including Premiums section breaks Contribution Page when using Stripe
The "Make Contribution" button fails to load confirmation page. We had recently added a captcha and a premium section to the page, so tried disabling them. We found that the premium section was the ...
2
votes
1answer
32 views
Pausing a autorenewal membership
with the current covid-19 situations and mandatory closures, we are investigating ways to 'pause' autorenewals. The idea being that members who have paid for part of this month's memberships will get ...
2
votes
1answer
27 views
Getting Stripe Webhooks working
I'm using Stripe Payment Processor 6.3.2, MJWShared 0.6 on Civicrm 5.23.2 with Wordpress Multisite.
I've used the Wizard to instal webhooks in Stripe.
I'm now getting a warning in CiviCRM System ...
1
vote
0answers
29 views
Stripe issues: requires_capture
Most transactions are fine, but some cards are starting to come up with some kind of deadlock between Stripe and Civi. They leave an unresolved $1 charge in Stripe and fail on the Civi side entirely, ...
1
vote
1answer
45 views
Stripe/GoCardless Payment Processor payouts - Accounts reconciliation
I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless.
As I understand it, ...
5
votes
1answer
104 views
Stripe Authorises payment before form validation causing problems
CiviCRM 5.17.4 Drupal 7.67 Stripe 6.2.2
Our problem is we have a fairly complicated booking form with quite a few required fields and a stripe payment option.
When a client opts to pay by stripe, ...
2
votes
1answer
44 views
Stripe processor: payment going through but registration is not! “Could not find valid value for id”
I'm on Joomla 3.19.13 with CiviCRM 5.18.2 and using the Stripe Payment Processor 6.2.2.
This seems to be a problem popping up on Wordpress sites (https://civicrm.stackexchange.com/search?q=Could+not+...
2
votes
1answer
33 views
How can webform load billing block information for a specified user?
The context is a staff member taking a phone call from a member and then filling in a webform including a payment for them.
The webform is added to the actions menu so the webform is passed '?cid=XXX'...
0
votes
0answers
13 views
credit card fee amount - should this be part of a batch export?
I am currently looking into the integration of Stripe as a payment processor. So far, the test contributions are working as expected. For each contribution, the fee amount (processor fees) is also ...
0
votes
1answer
28 views
Stripe plugin not finding js and css files on contribution page
Wordpress and Civicrm hosted on siteground.com
This is the first ever install I've tried of the Stripe payment processor plugin. (version 6.1.5 on wordpress)
Ensured MJWShared (v0.4.4) was first ...
1
vote
0answers
29 views
Stripe Webhooks on a multisite?
I've just updated a multi-site with the latest Stripe extension and I get the message to update the webhooks. Did this on another site earlier I was able to just follow the links and it updated as it ...
1
vote
1answer
110 views
Error when updating Stripe: Trait 'CRM_Core_Payment_MJWTrait' not found
I have just updated Stripe to version 6
It requires a Data Base update
But when I run this update, I get :
[Error: Upgrade com.drastikbydesign.stripe to revision 5023]
Error 1: Trait '...
2
votes
0answers
32 views
How to setup stripe recurring payments after migrate from paypal?
Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
2
votes
0answers
28 views
Invoice for membership with auto-renewal wrong - VAT added twice
After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
0
votes
2answers
180 views
How to fix stripe webhook settings?
I am on civi 5.16.3, drupal 7.X and stripe 5.4.1
and when setting up stripe webhook, keep receiving this message. how can I fix it please? Thanks
2
votes
0answers
28 views
Settings for moving recurring payments to Stripe
I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows:
"Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
4
votes
1answer
137 views
Random Stripe Webhook Issues
Latest CiviCRM - Latest Stripe - Wordpress
I am getting this error often:
Stripe Payment Processor Webhook: Credit Card (3)
Stripe Payment Processor Webhook: Credit Card (4)
From what I can tell - ...
2
votes
0answers
46 views
CiviEvent online registration not working with Stripe payment processor
I've just recently started working with CiviCRM so please bear with me.
I'm organising an event with CiviEvent. I have an online registration form which works great until I enable Stripe as a payment ...
1
vote
1answer
51 views
Error when displaying the CiviCRM Menu
As an admin, when I want to display the CiviCRM Menu instead of the drupal menu (via .../civicrm/dashboard), I often get the following Error Message :
Sorry, due to an error, we are unable to fulfill ...
3
votes
0answers
42 views
SCA Compliant Stripe Payments
I am working with CiviCRM version 4.6.31 with a modified version of the Stripe Payment Module (to support EU and USA payments separately) found here https://civicrm.org/extensions/stripe-payment-...
3
votes
1answer
104 views
Steps to move from paypal to Stripe?
If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
4
votes
1answer
94 views
What can be done to ensure Stripe and CiviCRM are ready for SCA in Sept 2019
There is a comment at https://lab.civicrm.org/dev/financial/issues/41#note_14585 saying an MIH will be needed to ensure Stripe+CiviCRM is ready for this.
In Stripe Dashboard is shows
assuming via ...
1
vote
0answers
29 views
How to create a Stripe recurring contribution if subscription was not created in Civi
Earlier this year, our Stripe webhook was wrong for a period of time when the extension version changed to 5.2 but the webhook did not meet the new URL format.
During this period, recurring ...
3
votes
1answer
89 views
No Active Recurring Contributions on civi record but stripe has the data. Is there a way to resend IPN?
Due to a webhook problem, we have a few recurring donations that are now being processed by Stripe, but are not being recorded in our CiviCRM contribution table.
Is there a way to resend an IPN, or ...
2
votes
0answers
54 views
Stripe + Webform in Civicrm doesn't work
I am using Civicrm 7.x-5.12.3 on Drupal 7.66 with Webform 7.x-4.19; Webform CiviCRM Integration 7.x-4.26 and webform-stripe 7.x-1.15. The stripe-php is also installed.
I am having this issue that I ...
1
vote
1answer
28 views
not of type Boolean error message when testing Stripe in Test Mode
I am getting the following error message when testing Stripe recurring membership dues in test mode:
Sorry, due to an error, we are unable to fulfill your request at the
moment. You may want to ...
0
votes
1answer
45 views
way to test stripe recurring failed payment
Whenever recurring payment failed due to change in card number, card expiring, cancellation of credit card, or the card issuer not recognising the payment. I have to sent notification to user. Stripe ...
1
vote
2answers
1k views
Stripe “No such token: Stripe Token”
Having problems getting Stripe working.
Joomla: 3.9.4
CiviCRM: 5.11 (is this a problem?)
Stripe extension: 5.3.2
Stripe API: 2019-2-19
Getting this result on the contribute page:
Failed to ...
2
votes
1answer
49 views
Stripe and Webform?
CiviCRM 5.7.5, Drupal 7.63, Webform Civi integration 7.x-4.18
I've been trying to get Stripe to play nicely with Civi Webform but thus far I've not had any luck... what appears to me to happen is ...
1
vote
1answer
65 views
Why does Stripe 5.2 extension hang on payment?
After completing the payment screen and clicking 'Confirm Contribution' the screen hangs. The button is greyed out but nothing happens. But...if I just hit enter on the screen without first ...
4
votes
3answers
172 views
“Could not find a valid session key.” when making a contribution
Error: "Error type: Could not find a valid session key."
This is similar to a number of other times people have run into this problem, but I've looked through all of those here on StackExchange, have ...
3
votes
1answer
176 views
What's the correct webhook for Stripe 5.2 extension?
I can't find any documentation for the latest Stripe 5.2 extension and I've setup the webhook as 'https://www.example.com/civicrm/payment/ipn/1' - I have setup Stripe as the only payment processor ...
1
vote
1answer
24 views
Stripe - Billing section not displaying for events
CiviCRM: 5.6.1
Drupal: 7.59
Stripe extension: 5.2
For contributions, stripe integration is working fine but for paid events, billing section do not shows up when amount is selected.
5
votes
1answer
96 views
CiviCRM Stripe PCI Compliance
I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
0
votes
1answer
37 views
How to remove Stripe without problems
A client stopped using Stripe in Civi (they're not using Civi for payments now) and switched to using Stripe only through their website (bad idea). So I disabled the extension, only to receive emails ...
2
votes
0answers
79 views
Stripe error: Plan already exists
I am getting the following error on a Stripe page that is set up to handle recurring membership contributions.
I'm wondering if people have seen this before and if anyone has pointers on what the ...
3
votes
3answers
73 views
Free registrations still asking for payment info
We are using CiviDiscount and when a discount is 100%, either with a code or automatic discount, and the submissions cannot be completed with a "Payment Info Missing" error. Using civi 5.2.2 and ...
4
votes
1answer
29 views
Does the Stripe extension process payments for companies based in Spain?
I have a client running Drupal 7.58 and CiviCRM 4.7.19 that I would like to install the Stripe extension for. Stripe assures me that they process payments for merchants based in Spain, but the Civi ...
1
vote
1answer
60 views
How to enable ACH payment option Stripe
I am using CiviCRM 4.6 with Stripe extension 4.7.3. I am able to do payment by Credit Card, but unable to find option to enable ACH payment.
Has anyone know how to enable ACH payment option in ...
0
votes
1answer
61 views
Handling Customer Card Updates with Stripe Payment Processor
Does the Stripe Payment Processor handle customer credit card updates for recurring contributions? And does it depend on whether I'm using Civicrm 4.6 or 4.7?
I see this page from Stripe:
https://...
1
vote
0answers
42 views
processing error with civicrm 4.7.31 & stripe 4.7.3 on Wordpress 4.9.4
I'm getting this error from members trying to sign up, but it's intermittent so I'm wondering if it's browser related:
"Processing Error
An error occurred while processing your transaction.
Please ...
0
votes
1answer
98 views
Request for help getting Stripe Payment Processor working in CiviCRM/Wordpress
I'm testing Stripe for payment processing in CiviCRM.
I have the latest Stripe Payment Processor extension (4.7.3)
And I'm running Wordpress 4.9.4/CiviCRM 4.7.27
I have a user side payment page ...
