Questions tagged [stripe]

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Scheduled Jobs stopped working

CiviCRM v 5.66.0 Wordpress v 6.3.2 PHP V 8.1.25 Yesterday, all scheduled jobs were working fine but today Scheduled Reminders and Stripe: Cleanup have both stopped working with the following error ...
peterb's user avatar
  • 994
1 vote
0 answers
24 views

Stripe - Mandatory values missing from Api4 PaymentprocessorWebhook

A new Civi 5.66 install on WP 6.3.1 and Stripe Payment Processor 6.10-dev All memberships (recurring or not) are Pending with no start or end date when using the test link. Payment is registered in ...
Trenbania's user avatar
1 vote
1 answer
31 views

Saving Payment Processor directs to 404 page / Payment Processor Card Options Hidden

I've noticed a few odd symptoms but I'm not sure what the cause is: When I try to save the Payment Processor add/edit page, I get a 404 page (although the information does save). When adding a ...
Rose Lanigan's user avatar
  • 1,000
0 votes
1 answer
23 views

Drupal webform registration processing payment via Stripe but user/contact is not completing registration

Drupal webform for event registrations using Stripe as payment processor is receiving payments but not completing the event registration Using Drupal 9, Civi 5.64.2, Stripe 6.9 Error in Civi Config ...
Dave T's user avatar
  • 1,229
0 votes
1 answer
43 views

Permission Error when using Stripe payment process as unauthenticated user

I've created an events page for an event with fees. The fess are processes via a Stripe payment processor. When I'm logged onto CiviCRM, as an administrator, I can enter my credit card details and ...
gillenpj's user avatar
  • 163
0 votes
0 answers
29 views

Stripe cc entry form does not appear on front and backend

WP 6.2 Civi 5.61.4 PHP 7.4 Stripe 6.6 OR 6.8.2 The "window" for entering cc details doesn't appear. Backend or front end - logged in or out. Have "payment shared, firewall and sweet ...
LesleyJill's user avatar
0 votes
0 answers
17 views

CiviCRM 3 Month subscription being charged every month,

We have a quarterly subscription Image shows how membership is set up. We have this in a price set and on a contribution page. We are using stripe for the payment processor. Core and stripe plugins ...
Brian's user avatar
  • 33
0 votes
0 answers
13 views

Migrating from Woocommerce Subscriptions to Civicrm memberships

I have just built a new membership system in civicrm and need to import membership details from a woocommerce subscription system. That part is fine. The majority of payments are monthly subscriptions ...
Brian's user avatar
  • 33
1 vote
0 answers
39 views

Stripe payment bancontact

I tried to configure stripe as payment processor for my events in civicrm. But I can only see the credit card option... Actually, credit cards, are the only option I can see. Other payment methods ...
bySebastian's user avatar
0 votes
1 answer
47 views

Errors when trying to process CiviCRM contribution with BackdropCMS

Using CiviCRM with Backdrop CMS. The site is running 5.59.3. When we try to process a transaction we were getting this error: Session invalid. Please reload and try again See: https://forum....
Tim Erickson's user avatar
0 votes
0 answers
189 views

Stripe error after upgrading to 6.8.1 - The resource ID cannot be null or whitespace / Contact update failed:Expected one PaymentProcessor but found 0

WordPress 6.1, CiviCRM 5.59.3, PHP 7.4, Stripe 6.8.1, Stripe API version 2022-11-15 After upgrading, I am now seeing these errors when attempting to make a payment using the test page: Mar 21 02:13:...
ben_fairless's user avatar
4 votes
1 answer
44 views

When a membership is created by webform, is it possible to automatically have it set to auto-renew?

We are using drupal 9, civi 5.58, and stripe 6.7.8-dev. The webform membership form we created works perfectly in creating the membership, but it will not set it to auto-renew. The membership type in ...
Jess's user avatar
  • 43
0 votes
1 answer
17 views

Installation configuration Stripe

Bonjour, J'aimerais savoir si qqn peut m'Expliquer comment installer et configure Stripe et pouvoir configurer mon civicmemberships === From Google Translate: Good morning, I would like to know if ...
Eduardo Torres R's user avatar
1 vote
1 answer
182 views

Batch retrying Stripe webhooks

Sometimes you have webhooks from Stripe, or other processors that use the civicrm_paymentprocessor_webhook table, that were not successfully processed and need to be re-tried. This is most commonly ...
Andy Burns - iXiam's user avatar
1 vote
1 answer
23 views

Administer Payment Processor Page Error

I am installing a new installation of Civicrm 5.58.0 on Wordpress 6.1.1. I am trying to add Stripe as a payment processor on the "Administer Payment Processor" page and the only processor I ...
techupgroup's user avatar
0 votes
1 answer
55 views

Stripe Payment Error in Event registration for multiple participants: "Property 'paymentIntentID' has not been set"

I am finding an error in Event registrations for multiple participants. The Stripe Payment Processor is raising the following error: [error] Attempted to create paymentIntent from paymentMethod during ...
Cristina P.'s user avatar
1 vote
1 answer
30 views

Stripe Recurring Contribution generating errors when trying to add the Contribution

I've got a strange issue with a Recurring Contribution. The Recurring Contribution (Subscription) was created in November 2021, but no Contributions were recorded on the membership record. On the ...
ben_fairless's user avatar
1 vote
1 answer
29 views

"Payment Method" (in Contribute) vs. "Payment Processor" (in Events)

you've been very helpful before, so I'm hoping you can help again here. I "inherited" a WordPress + CiviCRM site, and therefore I did not do the installation / configuration. We are having ...
Scott H's user avatar
  • 53
1 vote
0 answers
46 views

Issues with Stripe Payments for Event bookings

I have an event setup in civiCRM with payments via stripe where one person so far has had issues booking in and then the payment has not gone through and gives no conformation etc to them. No ...
John Knight's user avatar
1 vote
0 answers
14 views

STRIPE Extention (ver. 6.7.13) : Recurring contributions are no longer activated

Starting from one of the latest extention updates (ver. 6.7.13 or 6.7.12), recurring contributions are no longer activated (1shot payment works correctly) The problem is detailed here: https://lab....
Alessandro Letizia's user avatar
1 vote
1 answer
134 views

Stripe Payment error in multiple event registration when price amounts are different

I am finding an error in a multiple event registration when the fee amounts to pay are different for the different participants to the event. The Strip Payment Processor is raising the following error:...
Cristina P.'s user avatar
0 votes
1 answer
69 views

Civi error using D9 webform for contribution payments. "Unable to complete payment! Missing paymentIntentID"

Creating a donation page using D9 webform and Civi 5.51.3. Payment processor options are Stripe and Pay Later. In each case when donation is submitted the Civi error is "Unable to complete ...
Dave T's user avatar
  • 1,229
0 votes
1 answer
37 views

Contributions with Stripe returning user to contribution profile from with "Your browser session has expired . . . " Error

We are using CiviCRM 5.54.0 on WordPress 6.0.2 Hello, I know this problem has been mentioned several times on this forum, but none of the posted solutions are working for me. I became aware of the ...
fdarn's user avatar
  • 285
4 votes
2 answers
143 views

Is Google Pay enabled with CiviCRM/Wordpress/Stripe?

Short version: One of our members attempted to pay a membership fee with Google Pay using our online form and it failed with an "invalid request" error. I hope I'm just missing something ...
Brian Downey's user avatar
1 vote
5 answers
156 views

How do we deter malicious Civi Contribute credit card testing?

We have experienced recent malicious credit card testing attacks against our Civi/Joomla/Stripe site's Contribute pages. How have others successfully deterred such attacks? Our site: CiviCRM 5.52.2 ...
MattEMBA's user avatar
0 votes
1 answer
34 views

Server access error for event registration with credit card

I have a paid event set up for front end registration (Joomla). When "pay later" is used it works fine but when a credit card is used (Stripe processing) the user gets an "Internal ...
Elin's user avatar
  • 463
2 votes
0 answers
24 views

Receipt for recurring membership payment includes a link to enable cancellation. Why doesn't it work?

I'm setting up a recurring membership payment using stripe. Using the test drive page the transaction goes through fine, and I get a receipt. The receipt includes a link of the form: https://mydomain....
Graham's user avatar
  • 3,935
0 votes
1 answer
279 views

Why are all my live Stripe payment attempts failing?

CiviCRM 5.49.1 with Drupal 7. I have three contribution pages (a donation, a membership and an event registration). All three use the Stripe payment processor (latest version = 6.7.3), and have been ...
Graham's user avatar
  • 3,935
1 vote
0 answers
22 views

Stripe - recurring contrib not in Civi

We've set up Stripe as our payment processor. Non-recurring/renewing memberships and contributions work fine and Civi is updated accordingly. Everything seems correct when creating a new recurring ...
markfriedberg's user avatar
1 vote
0 answers
28 views

CiviCrm stripe member payments with contribution amount - certain UK banks use app to confirm issue amount shows as zero

I am using Drupal 9.3.9 (PHP 7.4.28), Stripe 6.7.1, mjwshared 1.2.2, sweetalert 1.5, Contribution cancel actions 5.41.1, firewall 1.5.1 turned off contributiontransactlegacy 1.5.1 as I understand its ...
kevster's user avatar
  • 11
1 vote
0 answers
79 views

The crt file in the stripe extension keeps changing

I run 4 different instances of CiviCRM on very similar Digital Oceans Ubuntu droplets but on one of them I periodically get the error in the system status: Unexpected error communicating with Stripe. ...
Daniel Strum's user avatar
1 vote
2 answers
122 views

Stripe Error Popup

During a test of the system, I am trying to run the card and Test cards do not work as it says the link either test or live the stripe demo cards do not work. I have to test on my own card. I type all ...
Craig Fenton's user avatar
1 vote
0 answers
52 views

Stripe Error: Transactions Won't Process Unless You're An Administrator

Stripe transactions are giving the following error for every role except Administrator: "jquery.min.js:4 POST https://xxx.org/wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fajax%2Frest 403&...
Janice G's user avatar
0 votes
1 answer
25 views

Membership Start date and end date does not exist for recurring contributions(of type member dues)

I have an issue wherein if someones selects recurring option for member dues, it does not show membership start and end date. Is that a normal behaviour ? CiviCRM 5.40.3 Payment Processor - Stripe
harshal's user avatar
  • 841
1 vote
1 answer
29 views

Registration button not shown when CiviDiscount results in zero amount to pay

having the same issue as linked below - while using current stripe extension: I've got 100% discount, PayPal and the register button does not show for civiEvent, how do I get it to show? so if ...
markusk's user avatar
  • 137
2 votes
2 answers
32 views

Stripe Contributions from an External Site

I'm about to set up Stripe as a Civi payment processor and was wondering, if we have other non-Civi sites that take donations (Stripe charges), will those automatically be imported as Contributions in ...
Paul B's user avatar
  • 765
0 votes
0 answers
44 views

Stripe credit card updates and customer service any good?

We're seriously considering switching form PayPal to Stripe because PayPal's customer service is outright horrible (e.g. three times now they have simply closed our support case without any resolution ...
MtnPavlas's user avatar
  • 826
2 votes
0 answers
39 views

Why doesn't the Stripe extension create financial records for fee amount?

We are planning on changing our payment processor from PayPal to Stripe. When I exported the Accounting transactions to import into QuickBooks, I noticed that the Bank Fees aren't created for the ...
Logan Bear's user avatar
3 votes
2 answers
157 views

How to set Stripe test mode on both Stripe & Webform-CiviCRM

I am attempting to test a webform that renews membership. I have set Stripe dashboard to 'Test mode' but when I submit a test credit card (4242 etc) I get tbe message from Stripe 'Your card was ...
Andy Clark's user avatar
  • 4,720
0 votes
1 answer
53 views

How to import recurring payment data from Stripe and GoCardless so that it updates memberships?

I'm setting up a new CiviCRM site and importing a few thousand contacts and membership records from a bespoke legacy database. Many of the payments for the memberships are handled by Stripe or ...
Graham's user avatar
  • 3,935
1 vote
0 answers
24 views

Need help to address Error: "Could not load payment element - Is there a problem with your network connection?"

Our charity Touching Base (www.touchingbase.org ) uses CiviCRM on Wordpress, with Stripe as our payment processor. Everything is updated to the latest version, but when opening our CiviCRM Membership ...
Saul Isbister's user avatar
2 votes
0 answers
37 views

Can't complete payment for event registration when approval is required

I've set up an event on my site, where members are allowed to register but registrations must be approved. The registration process goes fine. I then change a registrant's status from "Awaiting ...
Claudia O'Grady's user avatar
2 votes
0 answers
53 views

How can I add auto-renew to an existing membership?

If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew? We are using stripe. I see in stripe ...
PilotBob's user avatar
  • 121
0 votes
0 answers
36 views

System Status: Critical after upgrade to 5.38

Some concerning issues after the upgrade to 5.38 in my WordPress installation: A "critical" level warning about system status, but The system status page isn't loading (I've given it a full ...
mc_burger's user avatar
  • 145
0 votes
2 answers
76 views

Getting error when entering valid credit card and cvv

When people try donate at this page they are getting a pink bar underneath the credit card entry line that says "Error" no other info on type of error. Credit card and and cvv are valid. ...
emptyhometax's user avatar
2 votes
0 answers
18 views

Two contribution pages on the same page? (or a way to work around limitatin on recuring contributions)

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. I would like to give potential doners a single donation page with the choice between using stripe or donating with crypto. But the option to enable ...
waikaeth's user avatar
4 votes
1 answer
55 views

How do I enable recuring donations when I have two payment processors enabled, one which supports recuring donations and one that does not?

I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay. BTCPay obviously does not support recurring payments (not really a thing with cryptocurrency atm) ...
waikaeth's user avatar
0 votes
1 answer
60 views

Stripe card number field not showing since upgrade to 6.6

The block to enter credit card info is not showing up on my registration form so when submitted it does not go to Stripe... Civi 5.36.1 Drupal 7.80
Keith Webb's user avatar
1 vote
1 answer
87 views

How to solve uncaptured payment "Stripe Payments with Caldera Forms"

my problem is when I pay a contribution using Stripe and Caldera forms, i receive in Stripe account the payment is not captured. I have tried paying the contribution directly without using the caldera ...
Anass's user avatar
  • 93
1 vote
1 answer
75 views

Recording of refunds for an event

For an upcoming event, I gave a number of our members refunds using Stripe. These refunds were recorded in the personal dashboard of each member, but they still appear as paid attendees for the event, ...
Guest's user avatar
  • 11