Questions tagged [stripe]
The stripe tag has no usage guidance.
122
questions
0
votes
0
answers
9
views
Stripe error after upgrading to 6.8.1 - The resource ID cannot be null or whitespace / Contact update failed:Expected one PaymentProcessor but found 0
WordPress 6.1, CiviCRM 5.59.3, PHP 7.4, Stripe 6.8.1, Stripe API version 2022-11-15
After upgrading, I am now seeing these errors when attempting to make a payment using the test page:
Mar 21 02:13:...
- 73
3
votes
1
answer
19
views
When a membership is created by webform, is it possible to automatically have it set to auto-renew?
We are using drupal 9, civi 5.58, and stripe 6.7.8-dev. The webform membership form we created works perfectly in creating the membership, but it will not set it to auto-renew. The membership type in ...
- 33
0
votes
1
answer
14
views
Installation configuration Stripe
Bonjour,
J'aimerais savoir si qqn peut m'Expliquer comment installer et configure Stripe et pouvoir configurer mon civicmemberships
=== From Google Translate:
Good morning,
I would like to know if ...
1
vote
1
answer
32
views
Batch retrying Stripe webhooks
Sometimes you have webhooks from Stripe, or other processors that use the civicrm_paymentprocessor_webhook table, that were not successfully processed and need to be re-tried. This is most commonly ...
- 3,169
1
vote
1
answer
11
views
Administer Payment Processor Page Error
I am installing a new installation of Civicrm 5.58.0 on Wordpress 6.1.1. I am trying to add Stripe as a payment processor on the "Administer Payment Processor" page and the only processor I ...
- 11
0
votes
1
answer
17
views
Stripe Payment Error in Event registration for multiple participants: "Property 'paymentIntentID' has not been set"
I am finding an error in Event registrations for multiple participants.
The Stripe Payment Processor is raising the following error:
[error] Attempted to create paymentIntent from paymentMethod during ...
- 141
1
vote
1
answer
24
views
Stripe Recurring Contribution generating errors when trying to add the Contribution
I've got a strange issue with a Recurring Contribution. The Recurring Contribution (Subscription) was created in November 2021, but no Contributions were recorded on the membership record.
On the ...
- 73
1
vote
1
answer
22
views
"Payment Method" (in Contribute) vs. "Payment Processor" (in Events)
you've been very helpful before, so I'm hoping you can help again here. I "inherited" a WordPress + CiviCRM site, and therefore I did not do the installation / configuration. We are having ...
- 43
1
vote
0
answers
29
views
Issues with Stripe Payments for Event bookings
I have an event setup in civiCRM with payments via stripe where one person so far has had issues booking in and then the payment has not gone through and gives no conformation etc to them. No ...
- 11
1
vote
0
answers
10
views
STRIPE Extention (ver. 6.7.13) : Recurring contributions are no longer activated
Starting from one of the latest extention updates (ver. 6.7.13 or 6.7.12), recurring contributions are no longer activated (1shot payment works correctly)
The problem is detailed here: https://lab....
1
vote
1
answer
38
views
Stripe Payment error in multiple event registration when price amounts are different
I am finding an error in a multiple event registration when the fee amounts to pay are different for the different participants to the event. The Strip Payment Processor is raising the following error:...
- 141
0
votes
1
answer
45
views
Civi error using D9 webform for contribution payments. "Unable to complete payment! Missing paymentIntentID"
Creating a donation page using D9 webform and Civi 5.51.3. Payment processor options are Stripe and Pay Later. In each case when donation is submitted the Civi error is "Unable to complete ...
- 1,149
0
votes
1
answer
23
views
Contributions with Stripe returning user to contribution profile from with "Your browser session has expired . . . " Error
We are using CiviCRM 5.54.0 on WordPress 6.0.2
Hello,
I know this problem has been mentioned several times on this forum, but none of the posted solutions are working for me.
I became aware of the ...
- 285
3
votes
1
answer
87
views
Is Google Pay enabled with CiviCRM/Wordpress/Stripe?
Short version:
One of our members attempted to pay a membership fee with Google Pay using our online form and it failed with an "invalid request" error.
I hope I'm just missing something ...
- 31
1
vote
5
answers
139
views
How do we deter malicious Civi Contribute credit card testing?
We have experienced recent malicious credit card testing attacks against our Civi/Joomla/Stripe site's Contribute pages. How have others successfully deterred such attacks?
Our site:
CiviCRM 5.52.2
...
- 31
0
votes
1
answer
33
views
Server access error for event registration with credit card
I have a paid event set up for front end registration (Joomla). When "pay later" is used it works fine but when a credit card is used (Stripe processing) the user gets an "Internal ...
- 463
0
votes
0
answers
13
views
How can I get my event registration form to send a receipt?
I have a D7/Civi webform that registers people, optionally, for two events. I've got it working with discount codes using conditional logic that sets the value in price fields. It allows users to pay ...
- 3,813
2
votes
0
answers
22
views
Receipt for recurring membership payment includes a link to enable cancellation. Why doesn't it work?
I'm setting up a recurring membership payment using stripe. Using the test drive page the transaction goes through fine, and I get a receipt. The receipt includes a link of the form:
https://mydomain....
- 3,813
0
votes
1
answer
193
views
Why are all my live Stripe payment attempts failing?
CiviCRM 5.49.1 with Drupal 7. I have three contribution pages (a donation, a membership and an event registration). All three use the Stripe payment processor (latest version = 6.7.3), and have been ...
- 3,813
1
vote
0
answers
19
views
Stripe - recurring contrib not in Civi
We've set up Stripe as our payment processor.
Non-recurring/renewing memberships and contributions work fine and Civi is updated accordingly.
Everything seems correct when creating a new recurring ...
1
vote
0
answers
24
views
CiviCrm stripe member payments with contribution amount - certain UK banks use app to confirm issue amount shows as zero
I am using Drupal 9.3.9 (PHP 7.4.28), Stripe 6.7.1, mjwshared 1.2.2, sweetalert 1.5, Contribution cancel actions 5.41.1, firewall 1.5.1
turned off contributiontransactlegacy 1.5.1 as I understand its ...
- 11
1
vote
0
answers
52
views
The crt file in the stripe extension keeps changing
I run 4 different instances of CiviCRM on very similar Digital Oceans Ubuntu droplets but on one of them I periodically get the error in the system status:
Unexpected error communicating with Stripe. ...
- 195
1
vote
2
answers
84
views
Stripe Error Popup
During a test of the system, I am trying to run the card and Test cards do not work as it says the link either test or live the stripe demo cards do not work. I have to test on my own card. I type all ...
- 11
1
vote
0
answers
40
views
Stripe Error: Transactions Won't Process Unless You're An Administrator
Stripe transactions are giving the following error for
every role except Administrator:
"jquery.min.js:4 POST https://xxx.org/wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fajax%2Frest 403&...
- 31
0
votes
1
answer
21
views
Membership Start date and end date does not exist for recurring contributions(of type member dues)
I have an issue wherein if someones selects recurring option for member dues, it does not show membership start and end date.
Is that a normal behaviour ?
CiviCRM 5.40.3
Payment Processor - Stripe
- 841
1
vote
1
answer
29
views
Registration button not shown when CiviDiscount results in zero amount to pay
having the same issue as linked below - while using current stripe extension:
I've got 100% discount, PayPal and the register button does not show for civiEvent, how do I get it to show?
so if ...
- 137
2
votes
2
answers
26
views
Stripe Contributions from an External Site
I'm about to set up Stripe as a Civi payment processor and was wondering, if we have other non-Civi sites that take donations (Stripe charges), will those automatically be imported as Contributions in ...
- 753
0
votes
0
answers
41
views
Stripe credit card updates and customer service any good?
We're seriously considering switching form PayPal to Stripe because PayPal's customer service is outright horrible (e.g. three times now they have simply closed our support case without any resolution ...
- 786
2
votes
0
answers
39
views
Why doesn't the Stripe extension create financial records for fee amount?
We are planning on changing our payment processor from PayPal to Stripe. When I exported the Accounting transactions to import into QuickBooks, I noticed that the Bank Fees aren't created for the ...
- 611
3
votes
2
answers
122
views
How to set Stripe test mode on both Stripe & Webform-CiviCRM
I am attempting to test a webform that renews membership. I have set Stripe dashboard to 'Test mode' but when I submit a test credit card (4242 etc) I get tbe message from Stripe 'Your card was ...
- 4,515
0
votes
1
answer
39
views
How to import recurring payment data from Stripe and GoCardless so that it updates memberships?
I'm setting up a new CiviCRM site and importing a few thousand contacts and membership records from a bespoke legacy database. Many of the payments for the memberships are handled by Stripe or ...
- 3,813
1
vote
0
answers
19
views
Need help to address Error: "Could not load payment element - Is there a problem with your network connection?"
Our charity Touching Base (www.touchingbase.org ) uses CiviCRM on Wordpress, with Stripe as our payment processor.
Everything is updated to the latest version, but when opening our CiviCRM Membership ...
2
votes
0
answers
30
views
Can't complete payment for event registration when approval is required
I've set up an event on my site, where members are allowed to register but registrations must be approved. The registration process goes fine. I then change a registrant's status from "Awaiting ...
2
votes
0
answers
46
views
How can I add auto-renew to an existing membership?
If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew?
We are using stripe. I see in stripe ...
- 121
0
votes
0
answers
35
views
System Status: Critical after upgrade to 5.38
Some concerning issues after the upgrade to 5.38 in my WordPress installation:
A "critical" level warning about system status, but
The system status page isn't loading (I've given it a full ...
- 145
0
votes
2
answers
68
views
Getting error when entering valid credit card and cvv
When people try donate at this page they are getting a pink bar underneath the credit card entry line that says "Error" no other info on type of error. Credit card and and cvv are valid.
...
- 127
2
votes
0
answers
18
views
Two contribution pages on the same page? (or a way to work around limitatin on recuring contributions)
I am using WP Version 5.7.2 and CiviCRM V 5.37.0.
I would like to give potential doners a single donation page with the choice between using stripe or donating with crypto. But the option to enable ...
- 95
4
votes
1
answer
53
views
How do I enable recuring donations when I have two payment processors enabled, one which supports recuring donations and one that does not?
I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay.
BTCPay obviously does not support recurring payments (not really a thing with cryptocurrency atm) ...
- 95
0
votes
1
answer
49
views
Stripe card number field not showing since upgrade to 6.6
The block to enter credit card info is not showing up on my registration form so when submitted it does not go to Stripe...
Civi 5.36.1
Drupal 7.80
- 426
1
vote
1
answer
67
views
How to solve uncaptured payment "Stripe Payments with Caldera Forms"
my problem is when I pay a contribution using Stripe and Caldera forms, i receive in Stripe account the payment is not captured.
I have tried paying the contribution directly without using the caldera ...
- 93
1
vote
1
answer
62
views
Recording of refunds for an event
For an upcoming event, I gave a number of our members refunds using Stripe. These refunds were recorded in the personal dashboard of each member, but they still appear as paid attendees for the event, ...
- 11
3
votes
0
answers
46
views
Initial discounts for memberships or recurring payments
After leaving Paypal for Stripe, I am trying to get my members to re-build their recurring payments (memberships). To incentivize them I am trying to give them an initial discount on their first ...
- 121
1
vote
0
answers
51
views
Contribution Error: "failed to update contribution in database"
UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
- 659
0
votes
2
answers
90
views
Does Stripe and CiviCRM work on Drupal 8 and Webform?
I have installed: Stripe 6.5.5; CiviCRM 5.32.2; Drupal 8.9.11; Webform 6.0.0; Webform_civicrm 8.x-5.0-beta4.
When I try to make a (test) Donation payment I get the error:
Error
Unable to complete ...
- 761
1
vote
0
answers
37
views
My URLs for contribute & member forms all automatically redirect the user to homepage, any help please?
There's not an obvious reason why this has begun happening as I carried out no changes to CiviCRM at all in the time between the last successful transaction (5 December) and the day I was alerted to ...
- 11
1
vote
2
answers
46
views
Can't pay for Civi Event using Stripe
I am trying to configure CiviEvent, but have a problem and don't know where to look.
I have two test sites, as far as I can see both configured the same. CiviCRM 5.29.1, Stripe 6.5.1. Simple test ...
- 761
1
vote
1
answer
20
views
Webform Contributions Error Since Last Update
Running Civi 5.28.0, I have recently upgraded Stripe Extension :
STRIPE PAYMENT PROCESSOR to 6.5.1
MJWSHARED to 0.9.4
Since then, payments via webforms fail in unexpected Error.
How can I retreive a ...
- 1,617
0
votes
1
answer
51
views
Contribution Page Time to Submit
Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
- 3,169
1
vote
1
answer
58
views
Setting up Stripe payment gateway
Which url do you use: api.stripe.com or api.stripe.com/v3?
I'm wondering why - even though it works fine - I have this url because I can't find any reference to /v3 in the Stripe documentation.
- 2,459
3
votes
1
answer
64
views
Do Stripe webhooks work for refunds issued via the Stripe website?
Webhooks are working fine for Stripe payments. Refunds issued for events that were cancelled are showing an error on the Stripe account. Should refunds issue calls to Civi for the transaction?
- 1,149