Questions tagged [stripe]
The stripe tag has no usage guidance.
97
questions
0
votes
0answers
4 views
Why doesn't the Stripe extension create financial records for fee amount?
We are planning on changing our payment processor from PayPal to Stripe. When I exported the Accounting transactions to import into QuickBooks, I noticed that the Bank Fees aren't created for the ...
0
votes
0answers
14 views
Civicrm Stripe Add on - Invalid request
After an update to a wordpress/ civi install (now wp version 5.8.1, CiviCRM 5.39.0)
I am unable to take stripe payments for events.
(Using Stripe Payment Processor 6.6.2)
I have turned on debugging ...
2
votes
1answer
24 views
How to set Stripe test mode on both Stripe & Webform-CiviCRM
I am attempting to test a webform that renews membership. I have set Stripe dashboard to 'Test mode' but when I submit a test credit card (4242 etc) I get tbe message from Stripe 'Your card was ...
0
votes
0answers
12 views
Call Stripe `importsubscription` API from external Wordpress plugin
I'm writing a custom Wordpress plugin to integrate Stripe subscription on Gravity Forms to CiviCRM.
I called the Stripe importsubscription API.
add_action('gform_post_subscription_started', function($...
0
votes
1answer
13 views
How to import recurring payment data from Stripe and GoCardless so that it updates memberships?
I'm setting up a new CiviCRM site and importing a few thousand contacts and membership records from a bespoke legacy database. Many of the payments for the memberships are handled by Stripe or ...
1
vote
0answers
17 views
Need help to address Error: "Could not load payment element - Is there a problem with your network connection?"
Our charity Touching Base (www.touchingbase.org ) uses CiviCRM on Wordpress, with Stripe as our payment processor.
Everything is updated to the latest version, but when opening our CiviCRM Membership ...
2
votes
0answers
16 views
Can't complete payment for event registration when approval is required
I've set up an event on my site, where members are allowed to register but registrations must be approved. The registration process goes fine. I then change a registrant's status from "Awaiting ...
0
votes
0answers
24 views
Event registration cookies error when registering additional participants
If I try and register an additional participant, I get the cookies error. It works as expected if I just register 1 person.
Here is the report error:
***ERROR***
message: We can't load the ...
2
votes
0answers
26 views
How can I add auto-renew to an existing membership?
If I have a member sign up for a membership, but neglect to select auto-renew, yet that was the intention, how can I go after the fact and put them on auto-renew?
We are using stripe. I see in stripe ...
0
votes
0answers
24 views
System Status: Critical after upgrade to 5.38
Some concerning issues after the upgrade to 5.38 in my WordPress installation:
A "critical" level warning about system status, but
The system status page isn't loading (I've given it a full ...
0
votes
1answer
41 views
Getting error when entering valid credit card and cvv
When people try donate at this page they are getting a pink bar underneath the credit card entry line that says "Error" no other info on type of error. Credit card and and cvv are valid.
...
2
votes
0answers
15 views
Two contribution pages on the same page? (or a way to work around limitatin on recuring contributions)
I am using WP Version 5.7.2 and CiviCRM V 5.37.0.
I would like to give potential doners a single donation page with the choice between using stripe or donating with crypto. But the option to enable ...
4
votes
1answer
44 views
How do I enable recuring donations when I have two payment processors enabled, one which supports recuring donations and one that does not?
I am using WP Version 5.7.2 and CiviCRM V 5.37.0. The two payment processors are Stripe and BTCPay.
BTCPay obviously does not support recurring payments (not really a thing with cryptocurrency atm) ...
0
votes
1answer
21 views
Stripe card number field not showing since upgrade to 6.6
The block to enter credit card info is not showing up on my registration form so when submitted it does not go to Stripe...
Civi 5.36.1
Drupal 7.80
1
vote
1answer
30 views
How to solve uncaptured payment "Stripe Payments with Caldera Forms"
my problem is when I pay a contribution using Stripe and Caldera forms, i receive in Stripe account the payment is not captured.
I have tried paying the contribution directly without using the caldera ...
1
vote
1answer
31 views
Recording of refunds for an event
For an upcoming event, I gave a number of our members refunds using Stripe. These refunds were recorded in the personal dashboard of each member, but they still appear as paid attendees for the event, ...
3
votes
0answers
35 views
Initial discounts for memberships or recurring payments
After leaving Paypal for Stripe, I am trying to get my members to re-build their recurring payments (memberships). To incentivize them I am trying to give them an initial discount on their first ...
1
vote
0answers
32 views
Contribution Error: "failed to update contribution in database"
UPDATE. I'm not posting this as an answer since it provides none. When 5.34 became available, I tried an update on this site and the problem went away. I guess there was an issue with 5.33.2. I'll ...
0
votes
2answers
58 views
Does Stripe and CiviCRM work on Drupal 8 and Webform?
I have installed: Stripe 6.5.5; CiviCRM 5.32.2; Drupal 8.9.11; Webform 6.0.0; Webform_civicrm 8.x-5.0-beta4.
When I try to make a (test) Donation payment I get the error:
Error
Unable to complete ...
1
vote
0answers
27 views
My URLs for contribute & member forms all automatically redirect the user to homepage, any help please?
There's not an obvious reason why this has begun happening as I carried out no changes to CiviCRM at all in the time between the last successful transaction (5 December) and the day I was alerted to ...
1
vote
2answers
32 views
Can't pay for Civi Event using Stripe
I am trying to configure CiviEvent, but have a problem and don't know where to look.
I have two test sites, as far as I can see both configured the same. CiviCRM 5.29.1, Stripe 6.5.1. Simple test ...
1
vote
1answer
19 views
Webform Contributions Error Since Last Update
Running Civi 5.28.0, I have recently upgraded Stripe Extension :
STRIPE PAYMENT PROCESSOR to 6.5.1
MJWSHARED to 0.9.4
Since then, payments via webforms fail in unexpected Error.
How can I retreive a ...
0
votes
1answer
44 views
Contribution Page Time to Submit
Our contribution pages are not as fast as I would expect. What is the expected time people see to submit a CiviContribute page out of the box? Up until recently, it was reliably within 20-25s using ...
1
vote
1answer
46 views
Setting up Stripe payment gateway
Which url do you use: api.stripe.com or api.stripe.com/v3?
I'm wondering why - even though it works fine - I have this url because I can't find any reference to /v3 in the Stripe documentation.
2
votes
1answer
43 views
Do Stripe webhooks work for refunds issued via the Stripe website?
Webhooks are working fine for Stripe payments. Refunds issued for events that were cancelled are showing an error on the Stripe account. Should refunds issue calls to Civi for the transaction?
0
votes
1answer
62 views
How to show a CSS class of a contribution form based on Stripe iFrame element via jquery?
I would like to add a jquery in my extension, as I enter the card details on the stripe, the submit button should show, otherwise hide. Since the new stripe element is served on an iFrame, I am ...
2
votes
1answer
43 views
Recurring payments being set to pending - Stripe
I've inherited a CiviCRM 5.21.0 install on Wordpress, using Stripe to process membership payments. When a member chooses the "recurring payment" option on signup (Please renew my membership ...
0
votes
1answer
47 views
CiviContribute adding $200 even to every transaction
CiviCRM 5.24.4/WP 5.4
Some freakish behavior going on with CiviContribute and Stripe processing. Based on Stripe logs, it looks like its originating with CiviContribute. Everything worked for at ...
0
votes
1answer
31 views
(Stripe) CRM_Core_Payment_Manual::setAPIParams() Fatal Error
CiviCRM 5.24.4/Wordpress 5.4
Getting hourly alerts from Cron, pertaining to some kind of API failure with Stripe. I suspect it has to do with the version-setting, but I'm unclear on how to address ...
0
votes
1answer
16 views
Stripe Settings not there . .
CiviCRM 5.24.4/WordPress 5.4
Need to sort out Stripe webhook settings, but Administer>CiviContribute>Stripe Settings just takes me to the main admin page. Nothing there at all.
Anybody know why this ...
2
votes
1answer
36 views
Including Premiums section breaks Contribution Page when using Stripe
The "Make Contribution" button fails to load confirmation page. We had recently added a captcha and a premium section to the page, so tried disabling them. We found that the premium section was the ...
2
votes
1answer
38 views
Pausing a autorenewal membership
with the current covid-19 situations and mandatory closures, we are investigating ways to 'pause' autorenewals. The idea being that members who have paid for part of this month's memberships will get ...
2
votes
1answer
44 views
Getting Stripe Webhooks working
I'm using Stripe Payment Processor 6.3.2, MJWShared 0.6 on Civicrm 5.23.2 with Wordpress Multisite.
I've used the Wizard to instal webhooks in Stripe.
I'm now getting a warning in CiviCRM System ...
1
vote
0answers
35 views
Stripe issues: requires_capture
Most transactions are fine, but some cards are starting to come up with some kind of deadlock between Stripe and Civi. They leave an unresolved $1 charge in Stripe and fail on the Civi side entirely, ...
1
vote
1answer
53 views
Stripe/GoCardless Payment Processor payouts - Accounts reconciliation
I understand this isn't strictly CiviCRM, but it's more a question to the community in how they work with the payouts of the popular payment processors Stripe & GoCardless.
As I understand it, ...
5
votes
1answer
125 views
Stripe Authorises payment before form validation causing problems
CiviCRM 5.17.4 Drupal 7.67 Stripe 6.2.2
Our problem is we have a fairly complicated booking form with quite a few required fields and a stripe payment option.
When a client opts to pay by stripe, ...
2
votes
1answer
65 views
Stripe processor: payment going through but registration is not! "Could not find valid value for id"
I'm on Joomla 3.19.13 with CiviCRM 5.18.2 and using the Stripe Payment Processor 6.2.2.
This seems to be a problem popping up on Wordpress sites (https://civicrm.stackexchange.com/search?q=Could+not+...
2
votes
1answer
44 views
How can webform load billing block information for a specified user?
The context is a staff member taking a phone call from a member and then filling in a webform including a payment for them.
The webform is added to the actions menu so the webform is passed '?cid=XXX'...
0
votes
1answer
32 views
Stripe plugin not finding js and css files on contribution page
Wordpress and Civicrm hosted on siteground.com
This is the first ever install I've tried of the Stripe payment processor plugin. (version 6.1.5 on wordpress)
Ensured MJWShared (v0.4.4) was first ...
1
vote
0answers
36 views
Stripe Webhooks on a multisite?
I've just updated a multi-site with the latest Stripe extension and I get the message to update the webhooks. Did this on another site earlier I was able to just follow the links and it updated as it ...
1
vote
1answer
135 views
Error when updating Stripe: Trait 'CRM_Core_Payment_MJWTrait' not found
I have just updated Stripe to version 6
It requires a Data Base update
But when I run this update, I get :
[Error: Upgrade com.drastikbydesign.stripe to revision 5023]
Error 1: Trait '...
2
votes
0answers
36 views
How to setup stripe recurring payments after migrate from paypal?
Stripe has acquired all the recurring payment profile from Paypal. But Stripe support team were not able to help setting up recurring payments and connect to existing payment profile on CiviCRM. Can ...
2
votes
0answers
30 views
Invoice for membership with auto-renewal wrong - VAT added twice
After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
0
votes
2answers
280 views
How to fix stripe webhook settings?
I am on civi 5.16.3, drupal 7.X and stripe 5.4.1
and when setting up stripe webhook, keep receiving this message. how can I fix it please? Thanks
2
votes
0answers
28 views
Settings for moving recurring payments to Stripe
I am in the process of moving from Paypal to stripe. Stripe has has an enquiry as follows:
"Please let me know if the data should be imported as cards[0] or card sources[1]. If you're not sure, I ...
4
votes
1answer
162 views
Random Stripe Webhook Issues
Latest CiviCRM - Latest Stripe - Wordpress
I am getting this error often:
Stripe Payment Processor Webhook: Credit Card (3)
Stripe Payment Processor Webhook: Credit Card (4)
From what I can tell - ...
2
votes
0answers
60 views
CiviEvent online registration not working with Stripe payment processor
I've just recently started working with CiviCRM so please bear with me.
I'm organising an event with CiviEvent. I have an online registration form which works great until I enable Stripe as a payment ...
1
vote
1answer
65 views
Error when displaying the CiviCRM Menu
As an admin, when I want to display the CiviCRM Menu instead of the drupal menu (via .../civicrm/dashboard), I often get the following Error Message :
Sorry, due to an error, we are unable to fulfill ...
3
votes
0answers
43 views
SCA Compliant Stripe Payments
I am working with CiviCRM version 4.6.31 with a modified version of the Stripe Payment Module (to support EU and USA payments separately) found here https://civicrm.org/extensions/stripe-payment-...
3
votes
1answer
122 views
Steps to move from paypal to Stripe?
If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...