Questions tagged [system-workflow-messages]
The system-workflow-messages tag has no usage guidance.
54 questions
2
votes
1
answer
25
views
Editing System Workflow Templates - "Sorry an error occurred and your information was not saved"
Setting CiviCRM up for the first time, and trying to configure our receipts (system workflow message). Just want to add in a few extra tokens (like contact ID as our membership number).
Any changes, ...
2
votes
1
answer
27
views
searching for address of a system message
I have a "Subscribe to our Newsletter form" that works fine. It replies to a new subscriber with a system message with the address:
https://my-website.org/civicrm/profile/view?reset=1&id=...
- 21
2
votes
1
answer
41
views
Send a test system workflow message
We have done some updates to these and wonder if it is possible to send a preview of them so we can see how they look? I can't see any options to send a test message? Is it possible?
- 95
0
votes
1
answer
99
views
Undefined index errors after updates
We recently updated to the latest D7 version of CiviCRM and now we're getting a bunch of errors in the back-end logs. Scheduled reminders on events seem to not be going out, either. I've deleted the ...
- 976
0
votes
1
answer
29
views
Why do donors' names appear twice on the emailed acknoweldgement of their contribution?
From a previous question/answer (Why is the billing name missing from the contributions email receipt?) I gather that our duplicated Billing Name might be due to a mistake in the System Work Flow ...
- 351
0
votes
2
answers
68
views
How do you use Mosaico templates with Pretty Workflow Messages?
How do you use Mosaico templates with Pretty Workflow Messages?
Using latest Civi w/ Wordpress.
https://lab.civicrm.org/extensions/prettyworkflowmessages/
Says it works with mosaico, but none of my ...
- 3,553
0
votes
1
answer
33
views
Event sign up offline, without payment: the $totalAmount tag is empty
When sending the email for offline registration, the total amount does not appear in the email if no payment has been recorded.
Once a payment is recorded, the total appears (even if the payment is ...
- 13
0
votes
0
answers
29
views
System workflow message tokens missing after recent Civi upgrade
Event online receipt system workflow messages are missing values for many fields that were working reliably before recent Civi update.
Are there token changes that might be causing this?
Is there a ...
- 1,239
2
votes
1
answer
218
views
Message template token no longer available / relevant
After updating to Civi version 5.45.1 we have this notice:
You are using tokens that have been removed or deprecated.
Please review your contribution_online_receipt message template and remove ...
- 75
1
vote
2
answers
37
views
View sent System Workflow Messages
Is there an easy way to view system workflow messages that have been sent? I want to confirm volunteers are receiving confirmation message.
- 127
0
votes
1
answer
47
views
How to find which email address my system emails come from
Here's a question with what might be an embarrassingly simple answer.
Somehow, unsubscribe or opt-out confirmation emails from our system are being sent from an email from a gmail address. We're using ...
- 1,611
0
votes
1
answer
36
views
Checksum token in system email "Memberships - Receipt (on-line)" causes critical error
When using a checksum token in a receipt email like this:
http://example.org/?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=IDNUMBER&{contact.checksum}&cid={contact....
- 419
1
vote
1
answer
30
views
Is it possible to record a copy of sent system workflow message emails as activities?
Is there a way to do this, or an extension that offers it?
We want to be able to see what was sent to people when one of these was used.
- 3,952
2
votes
1
answer
69
views
Can't get Pretty Workflow Messages to work
I'm trying to use Pretty Workflow Messages to prettify system messages, in particular the subscription messages.
I'm running CiviCRM 5.36.1 with PWM 1.2. I've created a special message template and ...
- 1,241
1
vote
1
answer
34
views
configure URLs in system workflow messages
I've discovered that the URL that is created in the Pledge Acknowledgement and Reminder system workflow messages points to our admin site rather than the public site on our Joomla site. In other words,...
- 1,367
2
votes
1
answer
75
views
Awaiting approval participant status message template
When requiring participant approval, it sends this email message. I would have thought it would have been in the system workflow messages under message templates. It is not. So where do I find this in ...
- 3,711
2
votes
1
answer
28
views
I want someone BCCd to an email genearted by a System Workflow Message
I want to add a CC or BCC email to an email generated by System Workflow Messages. For example, when the "Memberships - Signup and Renewal Receipts" message gets emailed to a donator, I want ...
2
votes
1
answer
20
views
Can "Contributions - Recurring Billing Updates" and similar messages be turned off?
We'd like to turn off Contributions - Recurring Cancellation Notification, Contributions - Recurring Billing Updates, and Contributions - Recurring Start and End Notification. We don't want the ...
- 4,093
0
votes
1
answer
62
views
Thank-you letters WYSIWYG vs html source content
Drupal 7.72
Civi 5.24.5
I recently added an IF statement to our receipts and Thank-You letters to comply with Florida Charity Regulations. The state of FL requires us to have a statement on our ...
- 2,388
1
vote
1
answer
53
views
Receipts for FL donors
The state of Florida, USA requires a special statement on contribution acknowledgements & receipts. I am trying to edit the online and offline workflow template so that it will include that ...
- 2,388
5
votes
0
answers
90
views
How to identify which message template is being used?
In my experience of working with CiviCRM, which goes back further than I care to remember, it has often been tricky to identify which message template is being when invoices/receipts/confirmation ...
- 4,135
0
votes
1
answer
109
views
Emailed invoice PDF line items missing
I have setup a webform to process membership renewals via a checksum. When the user pays they are sent a pdf invoice which is missing information such as description, quantity and unit price (see ...
- 363
3
votes
1
answer
105
views
Send certain welcome message after subscription to certain mailing list
I think this is an obvious feature, but I can't find it anywhere.
I can set several custom "Welcome" Automated Messages but I would like to be able to assign certain custom "Welcome" automated ...
- 95
4
votes
3
answers
97
views
Modify emailed reports content
I'd like to get users more in tune with their data by sending them notifications of certain high-value reports. I really don't want them with the data attached in a PDF or worse, a CSV. I'd rather ...
- 3,711
1
vote
1
answer
31
views
Where do I change the wording "membership fee total?"
I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
- 633
1
vote
0
answers
45
views
Where can I set system workflow messages (if I can)?
I've translated and modified some Workflow messages like shown in the attachment especially Membership - Receipt and since then the new members don't get this message. I can set back to default but I ...
- 2,655
3
votes
1
answer
81
views
How to modify System workflow message with a modern look Header?
I would like to add some fancy CSS and HTML in the system workflow messages. I know there’s a section to add a header logo. But I was wondering if there’s an ideal way to make the entire format ...
- 3,014
2
votes
1
answer
40
views
Change Reply-To for System Workflow Messages?
Is it possible to change the reply-to for system workflow messages?
- 3,553
3
votes
2
answers
104
views
CKEditor can only edit user driven message templates
If I edit a user driven message template, then CKEditor works nicely. If I try to edit a system message template, the template fills only into a textarea, without CKEditor.
Since it's done as site ...
- 397
1
vote
0
answers
64
views
Smarty does not display database fields
As a workflow message for a contribution confirmation, i use the following template. All values are displayed, except $financial_type_id and $source. Both stay empty in the output table. How come only ...
- 493
1
vote
1
answer
73
views
Personalize workflow message "Contributions - Receipt (on-line)"
Using the action "Confirmation receipt - print or email" in a list of contributions, the message sent to the donateur seems to be "Contributions - Receipt (on-line)".
When adding manually a ...
- 493
1
vote
1
answer
54
views
$formValues field names
Editing the work flow messages, I'm looking for the field names preceded by $formValues.
More specific I would like to include a line displaying the origin of the contribution in the work flow message ...
- 493
1
vote
1
answer
44
views
How to target a specific event type in a system workflow message
We'd like to separate the receipt for signing up for events by the event type - an email for one specific type and another one for all the other events. However, I haven't figured out how to ...
- 976
3
votes
1
answer
173
views
Events - Registration Confirmation and Receipt (on-line) is not sending to anonymous users
I have set up an event with webform/civievent and the registration confirmation & receipt is not sending to anonymous sign-ups. While logged in and signing up it will email me (if I am the sign-up)...
- 392
2
votes
2
answers
140
views
Search Custom Template Directory first when using Smarty {include}
I'm sure this is easy but the answer has escaped me. On a drupal install CiviCRM is installed at:
/webtree/mysite/htdocs/sites/www.mysite/modules/civicrm
I have a Custom Template File directory set ...
- 133
1
vote
1
answer
25
views
System workflow message not saving
I'm trying to edit the system workflow message "Events - Registration Confirmation and Receipt (on-line)". When I edit it and hit save, it just reloads to a blank (new) message template. No changes ...
- 976
0
votes
2
answers
90
views
Wrong email being sent for event confirmations
Until recently, the correct email was being sent out when someone registered. Recently (I don't know exactly when since I don't get a copy of them), the wrong one started going out. I can't figure out ...
- 976
1
vote
1
answer
51
views
Different membership receipts for 'New' and 'Active' members
We send our donors once a year an email and ask them to become members. The email contains a link with a contact checksum that directly leads them to a contribution page, where they can select their ...
- 3,193
0
votes
2
answers
101
views
Adding contribution_id or transaction_id to Receipt
I've searched and can't find anything that works.
How do I add the Contribution ID and/or transaction_id to a receipt (Online and Offline)?
What I'm looking for is a way to easily find a ...
- 1,411
1
vote
1
answer
103
views
Use Email Templates instead of Automated Messages
Need your help...I'm trying to send a custom email automatically when a contact is created via the 'Sign Up' page...I'm using a profile in the page with 'Add To Email Group' enabled and I've also ...
- 37
2
votes
1
answer
567
views
How can I automatically redirect anonymous users to a login page?
I'm using WordPress. I'm setting up various directory pages for registered users at URLs like mysite.org/directory. If a user is not logged in and navigates to that address they'll get:
This message ...
- 355
2
votes
1
answer
68
views
Automatic mail after user registration (voucher)
not the civi-guru, but with some basic knowledge ;-).
I would like to send an automated mail when a new user registers.
I have created a profile for that, see http://www.centcom.net/civicrm/index....
- 21
0
votes
1
answer
55
views
Workflow for New Event Registration
When I create a new event, I want someone to be notified via email when it is saved. How best to do this?
I see in the admin console that there is System Workflow Messages under Message Templates, ...
- 327
2
votes
2
answers
70
views
How do I use Table Cell Separator when creating Thank You letters?
Civi 4.6.18 using WordPress
I am working on creating a year-end statement for donors with all their donations for this year on it. I am using the "Thank You letter" to do so.
1. I select Group by = ...
- 2,388
3
votes
1
answer
94
views
How can I add a banner image in the confirmation email for a particular event?
I have already customised the system generated email template with organisation banner & logo, but I am not able to figure out how to add a banner for a specific event which would be different ...
- 3,014
1
vote
1
answer
86
views
$participant_status_id shows previous value in email template
Using version 4.6.9 on Drupal 7. I'm working on a revision to our email template for event registrants, and in our environment, it's important to distinguish between individuals who are awaiting ...
- 133
1
vote
1
answer
56
views
Receipts Sent to Customer for Current Donation Include Previous Donations
Ok, I'm hoping I can explain this so it makes some sort of sense :)
In CiviCRM, we have a customer who has custom profile fields that donors can enter the amount of their contribution that they want ...
- 125
2
votes
1
answer
192
views
I want to do something like "if campaign=xxx" {include footer} in System Workflow Messages
My colleague wants to include an email footer/signature for the email confirmation sent for event registrations, but only for the events managed by their office.
I know it's something similar to the ...
- 23
4
votes
1
answer
88
views
PCP confirmation email doen't contain user-login details. [ Drupal ]
After creating a PCP page this email (message template) is sent to user who has contributed and created a PCP page.
Dear supporter,
Thanks for creating a personal campaign page in support of [...
- 439
1
vote
0
answers
52
views
How can I re-send an email to a donor using a system workflow message template?
I am using CiviCRM 4.6.3 on D7. A number of users created PCP but lost their automated emails for PCP Supporter Welcome message and their other system generated email for one-time password creation. ...
- 261