Questions tagged [system-workflow-messages]

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6 votes
1 answer
435 views

Can I create a custom System Workflow Message for a particular Contribution Page?

I need to create a custom system workflow message for Contributions - Receipt (on-line) that will be used instead of the default template when a particular contribution page is used. I already ...
  • 609
4 votes
3 answers
68 views

Modify emailed reports content

I'd like to get users more in tune with their data by sending them notifications of certain high-value reports. I really don't want them with the data attached in a PDF or worse, a CSV. I'd rather ...
  • 2,964
4 votes
1 answer
85 views

PCP confirmation email doen't contain user-login details. [ Drupal ]

After creating a PCP page this email (message template) is sent to user who has contributed and created a PCP page. Dear supporter, Thanks for creating a personal campaign page in support of [...
  • 429
4 votes
0 answers
39 views

How to identify which message template is being used?

In my experience of working with CiviCRM, which goes back further than I care to remember, it has often been tricky to identify which message template is being when invoices/receipts/confirmation ...
  • 3,723
3 votes
1 answer
73 views

How to modify System workflow message with a modern look Header?

I would like to add some fancy CSS and HTML in the system workflow messages. I know there’s a section to add a header logo. But I was wondering if there’s an ideal way to make the entire format ...
  • 2,856
3 votes
1 answer
83 views

How can I add a banner image in the confirmation email for a particular event?

I have already customised the system generated email template with organisation banner & logo, but I am not able to figure out how to add a banner for a specific event which would be different ...
  • 2,856
3 votes
2 answers
89 views

CKEditor can only edit user driven message templates

If I edit a user driven message template, then CKEditor works nicely. If I try to edit a system message template, the template fills only into a textarea, without CKEditor. Since it's done as site ...
  • 387
3 votes
1 answer
140 views

Disabling system workflow messages

I'm trying to disable a particular system workflow message from being sent out - "Events - Pending Registration Expiration Notice". I've had a look in the event configuration and have found nothing ...
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3 votes
1 answer
76 views

Send certain welcome message after subscription to certain mailing list

I think this is an obvious feature, but I can't find it anywhere. I can set several custom "Welcome" Automated Messages but I would like to be able to assign certain custom "Welcome" automated ...
  • 95
3 votes
1 answer
140 views

Events - Registration Confirmation and Receipt (on-line) is not sending to anonymous users

I have set up an event with webform/civievent and the registration confirmation & receipt is not sending to anonymous sign-ups. While logged in and signing up it will email me (if I am the sign-up)...
  • 392
2 votes
1 answer
61 views

Can't get Pretty Workflow Messages to work

I'm trying to use Pretty Workflow Messages to prettify system messages, in particular the subscription messages. I'm running CiviCRM 5.36.1 with PWM 1.2. I've created a special message template and ...
  • 960
2 votes
1 answer
18 views

Awaiting approval participant status message template

When requiring participant approval, it sends this email message. I would have thought it would have been in the system workflow messages under message templates. It is not. So where do I find this in ...
  • 2,964
2 votes
2 answers
67 views

How do I use Table Cell Separator when creating Thank You letters?

Civi 4.6.18 using WordPress I am working on creating a year-end statement for donors with all their donations for this year on it. I am using the "Thank You letter" to do so. 1. I select Group by = ...
  • 2,334
2 votes
2 answers
115 views

Search Custom Template Directory first when using Smarty {include}

I'm sure this is easy but the answer has escaped me. On a drupal install CiviCRM is installed at: /webtree/mysite/htdocs/sites/www.mysite/modules/civicrm I have a Custom Template File directory set ...
  • 133
2 votes
1 answer
175 views

I want to do something like "if campaign=xxx" {include footer} in System Workflow Messages

My colleague wants to include an email footer/signature for the email confirmation sent for event registrations, but only for the events managed by their office. I know it's something similar to the ...
2 votes
2 answers
42 views

Profile creation workflow message, where is it located?

I would like to modify format and content of profile creation notification email message. Which template is it?
  • 2,856
2 votes
1 answer
22 views

I want someone BCCd to an email genearted by a System Workflow Message

I want to add a CC or BCC email to an email generated by System Workflow Messages. For example, when the "Memberships - Signup and Renewal Receipts" message gets emailed to a donator, I want ...
2 votes
1 answer
15 views

Can "Contributions - Recurring Billing Updates" and similar messages be turned off?

We'd like to turn off Contributions - Recurring Cancellation Notification, Contributions - Recurring Billing Updates, and Contributions - Recurring Start and End Notification. We don't want the ...
  • 1,646
2 votes
1 answer
37 views

Change Reply-To for System Workflow Messages?

Is it possible to change the reply-to for system workflow messages?
  • 3,219
2 votes
1 answer
475 views

How can I automatically redirect anonymous users to a login page?

I'm using WordPress. I'm setting up various directory pages for registered users at URLs like mysite.org/directory. If a user is not logged in and navigates to that address they'll get: This message ...
  • 355
2 votes
1 answer
58 views

Automatic mail after user registration (voucher)

not the civi-guru, but with some basic knowledge ;-). I would like to send an automated mail when a new user registers. I have created a profile for that, see http://www.centcom.net/civicrm/index....
  • 21
2 votes
1 answer
126 views

Can you use CiviMail headers and footers on System Workflow Messages? [duplicate]

CiviMail has an option to insert headers and footers at the top and bottom of a message (Mailings > Headers, Footers and Automated Messages). Is it possible to use these as a default for all "System ...
1 vote
1 answer
72 views

Message template token no longer available / relevant

After updating to Civi version 5.45.1 we have this notice: You are using tokens that have been removed or deprecated. Please review your contribution_online_receipt message template and remove ...
1 vote
1 answer
24 views

Is it possible to record a copy of sent system workflow message emails as activities?

Is there a way to do this, or an extension that offers it? We want to be able to see what was sent to people when one of these was used.
  • 3,688
1 vote
1 answer
46 views

Receipts for FL donors

The state of Florida, USA requires a special statement on contribution acknowledgements & receipts. I am trying to edit the online and offline workflow template so that it will include that ...
  • 2,334
1 vote
1 answer
44 views

Different membership receipts for 'New' and 'Active' members

We send our donors once a year an email and ask them to become members. The email contains a link with a contact checksum that directly leads them to a contribution page, where they can select their ...
1 vote
1 answer
80 views

$participant_status_id shows previous value in email template

Using version 4.6.9 on Drupal 7. I'm working on a revision to our email template for event registrants, and in our environment, it's important to distinguish between individuals who are awaiting ...
  • 133
1 vote
2 answers
20 views

View sent System Workflow Messages

Is there an easy way to view system workflow messages that have been sent? I want to confirm volunteers are receiving confirmation message.
1 vote
1 answer
40 views

How to target a specific event type in a system workflow message

We'd like to separate the receipt for signing up for events by the event type - an email for one specific type and another one for all the other events. However, I haven't figured out how to ...
1 vote
1 answer
29 views

Where do I change the wording "membership fee total?"

I'm already in the automated workflow templates, but I don't know which variable I need to tinker about with so that I change the wording. I have a recurring recertification, that I'm processing as a ...
1 vote
1 answer
57 views

Personalize workflow message "Contributions - Receipt (on-line)"

Using the action "Confirmation receipt - print or email" in a list of contributions, the message sent to the donateur seems to be "Contributions - Receipt (on-line)". When adding manually a ...
  • 483
1 vote
1 answer
22 views

System workflow message not saving

I'm trying to edit the system workflow message "Events - Registration Confirmation and Receipt (on-line)". When I edit it and hit save, it just reloads to a blank (new) message template. No changes ...
1 vote
1 answer
52 views

Receipts Sent to Customer for Current Donation Include Previous Donations

Ok, I'm hoping I can explain this so it makes some sort of sense :) In CiviCRM, we have a customer who has custom profile fields that donors can enter the amount of their contribution that they want ...
  • 125
1 vote
1 answer
28 views

configure URLs in system workflow messages

I've discovered that the URL that is created in the Pledge Acknowledgement and Reminder system workflow messages points to our admin site rather than the public site on our Joomla site. In other words,...
1 vote
0 answers
34 views

Where can I set system workflow messages (if I can)?

I've translated and modified some Workflow messages like shown in the attachment especially Membership - Receipt and since then the new members don't get this message. I can set back to default but I ...
1 vote
0 answers
61 views

Smarty does not display database fields

As a workflow message for a contribution confirmation, i use the following template. All values are displayed, except $financial_type_id and $source. Both stay empty in the output table. How come only ...
  • 483
1 vote
1 answer
49 views

$formValues field names

Editing the work flow messages, I'm looking for the field names preceded by $formValues. More specific I would like to include a line displaying the origin of the contribution in the work flow message ...
  • 483
1 vote
1 answer
93 views

Use Email Templates instead of Automated Messages

Need your help...I'm trying to send a custom email automatically when a contact is created via the 'Sign Up' page...I'm using a profile in the page with 'Add To Email Group' enabled and I've also ...
  • 37
1 vote
0 answers
49 views

How can I re-send an email to a donor using a system workflow message template?

I am using CiviCRM 4.6.3 on D7. A number of users created PCP but lost their automated emails for PCP Supporter Welcome message and their other system generated email for one-time password creation. ...
0 votes
2 answers
31 views

How do you use Mosaico templates with Pretty Workflow Messages?

How do you use Mosaico templates with Pretty Workflow Messages? Using latest Civi w/ Wordpress. https://lab.civicrm.org/extensions/prettyworkflowmessages/ Says it works with mosaico, but none of my ...
  • 3,219
0 votes
1 answer
24 views

Why do donors' names appear twice on the emailed acknoweldgement of their contribution?

From a previous question/answer (Why is the billing name missing from the contributions email receipt?) I gather that our duplicated Billing Name might be due to a mistake in the System Work Flow ...
0 votes
1 answer
45 views

Thank-you letters WYSIWYG vs html source content

Drupal 7.72 Civi 5.24.5 I recently added an IF statement to our receipts and Thank-You letters to comply with Florida Charity Regulations. The state of FL requires us to have a statement on our ...
  • 2,334
0 votes
2 answers
80 views

Adding contribution_id or transaction_id to Receipt

I've searched and can't find anything that works. How do I add the Contribution ID and/or transaction_id to a receipt (Online and Offline)? What I'm looking for is a way to easily find a ...
  • 1,411
0 votes
1 answer
22 views

How to find which email address my system emails come from

Here's a question with what might be an embarrassingly simple answer. Somehow, unsubscribe or opt-out confirmation emails from our system are being sent from an email from a gmail address. We're using ...
  • 1,571
0 votes
1 answer
28 views

Checksum token in system email "Memberships - Receipt (on-line)" causes critical error

When using a checksum token in a receipt email like this: http://example.org/?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=IDNUMBER&{contact.checksum}&cid={contact....
  • 387
0 votes
1 answer
98 views

Emailed invoice PDF line items missing

I have setup a webform to process membership renewals via a checksum. When the user pays they are sent a pdf invoice which is missing information such as description, quantity and unit price (see ...
  • 353
0 votes
2 answers
76 views

Wrong email being sent for event confirmations

Until recently, the correct email was being sent out when someone registered. Recently (I don't know exactly when since I don't get a copy of them), the wrong one started going out. I can't figure out ...
0 votes
1 answer
50 views

Workflow for New Event Registration

When I create a new event, I want someone to be notified via email when it is saved. How best to do this? I see in the admin console that there is System Workflow Messages under Message Templates, ...
  • 327
0 votes
1 answer
22 views

Undefined index errors after updates

We recently updated to the latest D7 version of CiviCRM and now we're getting a bunch of errors in the back-end logs. Scheduled reminders on events seem to not be going out, either. I've deleted the ...
0 votes
1 answer
22 views

Event sign up offline, without payment: the $totalAmount tag is empty

When sending the email for offline registration, the total amount does not appear in the email if no payment has been recorded. Once a payment is recorded, the total appears (even if the payment is ...