Questions tagged [tracked-links]
The tracked-links tag has no usage guidance.
23
questions
0
votes
1
answer
23
views
Tracking links in mailings redirect to login screen
Since I updated CiviCRM to 5.72.1 (from 5.69) and Wordpress to 6.5.3, the links in my Mosaico mailings (tracking enabled) redirect to the Wordpress login screen (for logged out users. Links work fine ...
- 31
0
votes
0
answers
13
views
Links in tracked mailings munged in 5.72.x?
On upgrading to 5.72 and then 5.72.1 on a Joomla 4.4.3 site the links in Mosaico and standard mailings are munged when tracking is enabled.
For example:
https://domain/index.php?option=com_civicrm&...
- 545
0
votes
1
answer
22
views
How Do You Generate a Report for Number of Mail Clickthroughs and What The Most Popular Links Were For a Campaign
Here is the scenario: We send daily news updates, they are all assigned the same campaign. I want to be able to see what was the most clicked URL for a given campaign.
Currently I have to export the ...
- 3,471
1
vote
0
answers
64
views
mailto links in mailings go to blank page
anyone seeing an issue where mailto links in mailings don't open a new email dialog when clicked on, but instead open a blank page? I'm assuming this is due to the URL tracking not converting it ...
- 856
3
votes
1
answer
72
views
How to track contribution from a mailout sent from civimail?
I am trying to see how many contribution has been generated as a result of the recent mailout I sent from civimail.
What is the best approach to setup and track this please? Thanks
- 3,014
1
vote
2
answers
68
views
Why would an email have much lower open rates in the final part of an A/B test, but only in Gmail?
Recently, we sent an A/B test using Mosaico, which showed a unique open rate of about 27% for Gmail addresses. The final mailing, which was identical other than being sent a few hours later, had an ...
- 4,083
5
votes
2
answers
359
views
CiviMail tracked links in WordPress site are marked down by Mail Tester
I have CiviCRM (5.21.2) installed on WordPress site. When testing our CiviMail messages on https://www.mail-tester.com/ we are marked down by 1.7 when we use tracked links. If we turn off tracking, we ...
- 1,378
1
vote
2
answers
175
views
Conversion tracking with Google Ads on Thank-you pages
My organisation got accepted for the Google Ads Grant. There are several benefits that we can only unlock if we are able to set up conversion tracking. I am trying to get my head around how this would ...
- 145
2
votes
1
answer
26
views
CiviMail *only some* Tracked Click Throughs not Redirecting properly
We have a problem with tracked click trough links ending up in a 404 Page not Found but only when the target URL ends in a hyphen.
e.g. we link to something like and end up nowhere:
https://mysite....
7
votes
2
answers
258
views
Track URL containing tokens in CiviMail
Is it possible for CiviMail to track embedded URLs? For eg, I've a URL which contains contact id and checksum tokens in it. I need to check how many users have clicked the URL from the email.
URL to ...
- 7,191
4
votes
1
answer
413
views
CiviMail Reports is not tracking email opens
I am using civi 4.7.29 on Wordpress 4.9.4
I noticed that civimail reports is not tracking the email opens after multiple sends. It is just showing "0". In the screen shot, you can see where it is ...
- 127
3
votes
1
answer
224
views
Email Link Tracking not working.
I am using Civi 4.7.22 on Wordpress 4.8.1
I am having problems with the link tracking. In both the email template preview and the actual sent email, links are going to a 404 Error page when tracking ...
- 127
1
vote
1
answer
120
views
Tracking external contribution sources
Is it possible in CiviContribute to track multiple external (non-CiviCRM) sources of contributions to a single form?
I've used other systems where I could create a source code for, say, a banner ad ...
- 23
3
votes
1
answer
119
views
Tracking links that have been added via tokens
I have created a token using hook_civicrm_tokenValues that inserts content into a CiviMail. The content includes URLs that we want to track.
As I understand it (and I don't understand it very well) ...
- 2,515
2
votes
2
answers
129
views
Tracking on Civimail suddenly stopped working
Morning all
Civi 4.7.14 Wordpress 4.7.5 Using Mosaico (the original one)
All's been going fine for months and months.. suddenly the tracking has stopped working. The emails are being received..just ...
- 403
3
votes
0
answers
56
views
CiviMail click tracker URL includes web root [duplicate]
When composing CiviMail messages and enabling click tracking, CiviCRM is building URLs like http://example.org/public_html/wp-content/plugins/civicrm/civicrm/extern/url.php?u=106&qid=6870. ...
- 1,335
1
vote
1
answer
43
views
Tracked Opens No
Track opens stopped working recently. Clicking on tracked opens gnerates the following error message:
Fatal error: Class 'Database' not found in /home/xxxxxx/public_html/includes/bootstrap.inc on ...
- 609
2
votes
1
answer
13
views
CiviMail links with to many clicks from only two people
In a recent CiviMail out, I had one link with 226 clicks but only 9 unique clicks. Two people made up the majority of those clicks. It hasn't happened again, just wondering if this is a recurring ...
- 21
1
vote
0
answers
59
views
CiviEvent URLs - differ between Dashboard & Manage Events
I'm not sure when this broke, as I was just alerted to it. Running Drupal 7 and CiviCRM 4.7.6.
Events receive differently structured URLs in Manage Events and Events Dashboard.
Manage Events shows ...
3
votes
1
answer
59
views
What is the timeout period for links in Civimail? Can it be extended?
We send out a newsletter in Civimail, with links to our main website which is a different domain. We are using 'track click throughs' so the link, when clicked, goes via Civi first. However, the ...
- 4,945
2
votes
2
answers
86
views
CiviMail Tracked Click Throughs not Redirecting
I am using CiviCRM with Drupal 7 (latest version). After upgrading to CiviCRM 4.7, the Track Click Through links in my mailings have stopped redirecting. They just go to the custom CiviCRM URL's, but ...
- 481
0
votes
0
answers
89
views
Mailings: Error 500 with Click Through Tracking
I get an error with tracked urls in mailings. When the user clicks the link inside the mail, he gets a page telling him "error 500".
If error reporting is on in php, I get following error:
Fatal ...
- 223
4
votes
1
answer
143
views
Integrating CiviMail tracked links with Google Analytics
I'm in the process of cleaning up our analytics tracking, and I've realised that one of the gaps we have is between the tracked links in our CiviMail mailings and Google Analytics.
The main thing we ...
- 1,004