Questions tagged [twilio]
The twilio tag has no usage guidance.
14
questions
4
votes
2
answers
91
views
How to convert a STOP message sent to an SMS provider into the "Do not SMS" privacy preference in CiviCRM?
Most SMS providers allow you to respond with STOP to indicate that you no longer want to receive SMS messages. If we try to send another message to a phone number that has replied with STOP, it won't ...
- 1,236
4
votes
1
answer
348
views
Can Twilio 'from' number be a text field with the organisation name?
With Clickatell it's easy to have the 'from' number of an SMS set to your organisation name - such as 'ABC NFP' rather than '01332 46000'. Several people have asked whether this can be the case for ...
- 4,720
3
votes
1
answer
110
views
Twilio - how to disable inbound SMS
My client has asked me to disable Twilio handling replies from users - anyone know how this is done? i.e. outbound only, no inbound. The number I am renting says it can send/receive SMS - So I want ...
- 4,720
3
votes
1
answer
408
views
Twilio Schema validation warning
CiviCRM 5.15.1, WordPress 5.2.2
My org has been successfully sending bulk SMS via Civi/Twilio for a couple weeks, however we are having problems setting up inbound capability.
The Long Number we ...
- 159
2
votes
2
answers
1k
views
Send QR code via SMS?
Does anyone know whether it is possible to send QR codes to event participants via CiviSMS? A client wants us to send participant's QR codes to their mobiles.
- 1,114
2
votes
0
answers
91
views
How do you answer the Opt-In question when applying for a 10DLC (10 digit long code) for sending SMS messages in the United States?
In the United States, you now have to apply for a 10DLC (10 digit long code) in order to send text messages from CiviCRM to your contacts.
I recently tried to follow all the instructions to register ...
- 1,236
2
votes
0
answers
46
views
TWILIO CiviCRM SMS Conversations wordpress webhook
I am trying to get SMS Conversations to work using Twilio. I have the outbound SMS working but the responses are not processed (inbound SMS to Civi). The given URL for the Webhook does not work. Is ...
1
vote
1
answer
27
views
Outbound Twilio SMS to group - Will send to some, but not all
We have Twilio SMS set up and it works great for the most part.
The issue we are having, however, is trying to send to a group of contacts. The group has 137 individual contacts in it. When I try to ...
- 91
1
vote
1
answer
291
views
Twilio Inbound SMS: 404/502 Responses
CiviCRM: WordPress V5.6.2, hosted on CiviHosting
We can successfully send outbound SMS messages but cannot receive replies back through the webhook in Twilio. We either get HTTP 404 Not Found, 502 Bad ...
- 41
1
vote
1
answer
186
views
WordPress Twilio Inbound SMS Callback URL failing when request method is POST
I set up Twilio with CiviCRM and WordPress a few weeks ago. Inbound SMS was working fine, but suddenly stopped.
I have the webhook URL for SMS in Twilio set to https://mydomain.com/civicrm/?page=...
- 165
0
votes
2
answers
53
views
Mass SMS recipients count
Wordpress 5.5.3, CiviCRM 5.31.0.
While testing Mass SMS with new Twilio account we've discovered it does not quite work. Searching for a solution here and across lab.civicrm.org haven't helped much. ...
- 1,839
0
votes
1
answer
57
views
SMS Text Messaging Stopped Altogether
We are using CIVICRM 5.463.
We have Twilio SMS set up and it did work great for a period of time but now has stopped working for individual and group texts.
The send outbound SMS cron job is ...
- 91
0
votes
1
answer
78
views
Twilio extension failure w/ DB Error: unknown error
Twilio extension worked great for the past year, but fails now. Outgoing messages seem unable to reach the Twilio API, though CRON is working. I've tried different versions of PHP with no effect. I've ...
- 604
0
votes
1
answer
191
views
Twilio extension stopped working; neither individual nor mass SMS go through
Trying to run mass SMS on Twilio which worked great a few months ago, and now it falls apart. Also we hang when trying to send an individual SMS.
And right after trying to send SMS, the run-all-jobs-...
- 604