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Questions tagged [unsubscribe]

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2answers
79 views

Not able to choose “unsubscribe group” for a mailing?

According to the user guide, if I select contacts by search and then start a CiviMail mailing to them I should be offered the "Unsubscribe group" option, as shown in this helpful screenshot posted on ...
1
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0answers
31 views

Unsubscribe -what is the outcome in these different scenarios?

I've been wondering about this for a while and before I started doing some testing thought I'd check if anyone has already tried it out... Seems to me you can have a mailing to a number of groups set ...
7
votes
2answers
145 views

CiviMail: What is the expected behaviour when unsubscribing from a mailing sent to a parent group?

I'm sure I remember reading somewhere ages ago that when unsubscribing from a mailing sent to a parent group, the contact would be removed from all of the child groups that they belong to that are ...
2
votes
0answers
18 views

Greater flexibility on visibility of names/descriptions for groups on subscribe/unsubscribe pages

I guess this is something of feature request cum support request. The naming of groups, and the descriptive text used for them has always been used primarily, in my usage at least over the last decade ...
1
vote
1answer
59 views

Unsubscribe links have missing slash

This one has me perplexed since I haven't seen the missing link issue cause any other problems. In the Civimail unsubscribe links, there's a missing slash right after the domain URL. For example, ...
3
votes
2answers
67 views

How do I search for all unsubscribed e-mails across any/all groups

Newbie question: How do I search for all unsubscribed e-mails across any/all groups? I would also like to mark e-mail addresses if they're unsubscribed from an imported list. How do I do this? ...
3
votes
1answer
49 views

How do I find users who have resubscribed via {action.resubscribeUrl}?

As a matter of ensuring consent is up to date, and because our bounce handling is broken, I have asked my newsletter subscribers to either resubscribe, unsubscribe or opt out. The unsubscribe and ...
4
votes
1answer
206 views

How to generate group unsubscribe link

We're using Google Groups Sync to synchronize our members in CiviCRM with groups in Google Groups. However, if the user unsubscribes from the list using the Google Groups link, Google Groups Sync will ...