Questions tagged [update]

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update error - [Error: core-issue#2487 Add / alter defaults for civicrm_contribution_recur]

I have been handed responsibility for a CiviCRM site that is using 5.35.2 on Drupal 7 which fails to update. I'm 100% new to CiviCRM. Can anyone help me fix this issue? [Error: core-issue#2487 Add / ...
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  • 353
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16 views

WordPress / Civi Update Critical error

We have a WordPress (version 6) site running Civi and it's been working fine until a recent update when Civi updated to v5.50 the whole site became unaccessible with an error of "There has been a ...
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  • 53
4 votes
2 answers
72 views

Cannot change cases via Drupal Webform after CiviCRM update

We updated two different Test systems with the CiviCRM Security Release (5.50.0, 5.49.4, 5.45.6 ESR) from 1st of June 2022. One test system has Drupal7 and CiviCRM 5.49.4, the other one has Drupal9 ...
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  • 431
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1 answer
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BUG Update Contacts in Search Results, Relationship to Organization, Employee of, deleted Employee of Relationship Type

ERROR "appears you have deleted the employee relationship type" BUT that is not the case, and now the summary view can't display/modify employer since doing a relationship update via search ...
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25 views

Server Error after upgrade to 5.46.3 or higher

When upgrading from CiviCRM 5.35.2 to 5.46.3, I get a server error. I use CiviCRM in Drupal 7. To update, I drag the file with wget https://download.civicrm.org/civicrm-5.46.3-drupal.tar.gz, transfer ...
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  • 48
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1 answer
31 views

Drupal 7 update breaks CiviCRM

My site is currently running Drupal 7.82 and CiviCRM 5.45.1. When I try to update Drupal to 7.87, I get an error (below) and after that, CiviCRM is gone from the site. Error: Call to undefined ...
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0 votes
2 answers
58 views

What would cause: Error: Class 'HTMLPurifier_Config' not found in CRM_Utils_String::purifyHTML()?

After upgrading to CiviCRM 5.44.0 under Drupal 9.2.10 under Windows/IIS I got the following error when trying to view a report: Error: Class 'HTMLPurifier_Config' not found in CRM_Utils_String::...
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0 answers
17 views

Changing field names in database

I just want to change some of the field names and drop-down option names in my membership database. Where to I go to get started?
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1 answer
15 views

How to allow anon user that enters existing contact email into webform to add infomation to that matching contact

I just inherited a contact list of 2164 contacts that has name and email only that opted in to our campaign. I want to to import into to CiviCRM and mass email the group to encourage them to give us ...
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2 votes
1 answer
15 views

Entity: Job Action: process_membership Failing due to DB error

General Config: Wordpress 5.8 CiviCRM 5.39.1 Cron running ever 5 min successfully Segregated db from the wp install Issue: We notice our memberships are not moving from one status to another: New to ...
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33 views

System Status: Critical after upgrade to 5.38

Some concerning issues after the upgrade to 5.38 in my WordPress installation: A "critical" level warning about system status, but The system status page isn't loading (I've given it a full ...
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  • 135
1 vote
0 answers
31 views

Update existing individual contact by using reference contact (search bar external sheet)

I'm using caldera forms and civicrm and I want to update contact informations by external forms. The idea is to use contact reference to identify existing contact rather than adding it (first name, ...
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  • 93
1 vote
1 answer
72 views

Update error - Error: core-issue#2487 Add / alter defaults for civicrm_contribution_recur

I get an update error when updating - see attached screen capture. The error happens when upgrading from 5.36 to 5.37 and 5.38 (which is currently the latest). The error occurs when using the browser ...
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  • 353
1 vote
1 answer
28 views

Update multiple contacts failing

Using the 'Update multiple contacts' action and a profile we get failures on large batches. The profile has 13 fields with 6 of them required by the profile. If the update is run on one batch of 100 ...
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  • 11k
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1 answer
57 views

Update from 5.4 to 5.36.1 : problem to Update smart groups to rename filters on case_from and case_to to case_start_date and case_end_date

In Drupal 7, after this long update from 5.4 to 5.36.1 in a CiviCRM which I take administration, I had 2 blocking errors in the sites/all/modules/civicrm/CRM/Upgrade/Incremental/php/FiveTwenty.php ...
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1 answer
50 views

Update core from 5.33.2 to 5.35.1 generates errors when re-enable modules

Re-enabling non-core modules after update spawned hundreds of this error: WD civicrm: hook_civicrm_alter_drupal_entity_labels should be updated to [warning] pass an array of parameter names to ...
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  • 363
1 vote
1 answer
51 views

Why do my buttons keep becoming numbers?

After updates our Civi installation (which is within WordPress in case it matters) often switched all buttons to numbers instead of their labels. I presume this might have something to do with ...
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1 vote
2 answers
48 views

Importing Contribution should update Membership period

I'm trying to do an "Import Contribution", Member Dues, but the membership period in not extended by the expected year. How can I manage that automatically? Should be possible! I have ...
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1 vote
2 answers
97 views

database error when finishing update to 5.32

I'm running CiviCRM in Wordpress 5.6 I tried upgrading from CiviCRM 5.21 to 5.32 following this process: https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/ Now, the last step is visiting ...
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  • 81
4 votes
0 answers
219 views

Errors from 5.30.1 update (errors of missing settings, missing images)

I updated my CiviCRM plugin for Wordpress to 5.30.1 from a recent version (5.27 if I recall). Since the update, I get an error appearing in debug.log multiple times per page load saying: PHP Notice: ...
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  • 71
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1 answer
72 views

How can I resolve an issue with [civicrm.files] following an update to 5.29

Just updated my Civi 5.25 install running with Wordpress on a Cloudron LAMP stack to 5.29. Now Civi is generating lots of alerts about unknown extensions - it looks like it can't find my extension ...
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  • 3,664
4 votes
3 answers
276 views

Update to 5.29.0 get frozen

When updating civicrm/civicrm-core (5.28.3 => 5.29.0), the process get frozen while [Executed: Upgrade DB to 5.29.alpha1: Fill civicrm_relationship_cache (1 => 5000)] After reinstallation of a ...
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  • 553
2 votes
1 answer
103 views

Can't upgrade from 5.26.* to 5.28.*

We got 2 demo websites that we are using publicly to show translations. When I tried to update them, they returned from drush command the following: Drush bootstrap phase : bootstrap_drupal_database() ...
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1 answer
21 views

modules, drupal, civicrm updates

I have multiple updates to perform modules, civicrm and drupal. In what order should I do these updates? Views (for Drupal 7) (Security update) 7.x-3.20 to 7.x-3.24 CKEditor - WYSIWYG HTML editor (...
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  • 159
1 vote
1 answer
104 views

Contribution pages fail after WP upgrade to 5.5

Our previously smooth running membership sign-up process failed leaving me scratching my head after a WP upgrade to 5.5. I had made some changes to the form at the same time and was blaming myself for ...
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2 votes
3 answers
152 views

CiviCRM 5.26.2 admin menu vanished in Drupal 7.72

I just upgraded to CiviCRM 5.26.2 using Drupal 7.72. Specific CiviCRM administration pages work fine if I type in the proper urls to access it. But the administration menu just doesn't show at all. I ...
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1 vote
0 answers
20 views

Custom Fields are no longer appearing on profiles after update to 5.25.0

I have just updated my Joomla 3.19.8 site from version 5.18.12 to version 5.25.0, and my profile views are no longer including any custom fields. No custom fields appear: - on any profiles displayed ...
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  • 533
2 votes
2 answers
26 views

How can I find a contributor to help my organization with an urgent/difficult upgrade?

We are a global NGO based in Costa Rica and I haven't been able to find an expert to help us upgrading our CiviCRM System. We are now using CiviCRM 4.7.23. and have a new site on Wordpress. We haven't ...
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0 votes
1 answer
33 views

Details not saving

I use Civi daily. When I speak to a contact, I will often go into Civi and update their details. Lately, this information has not been saving. For example, yesterday I entered two peoples' job titles. ...
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5 votes
3 answers
540 views

How can I update CiviCRM installed with Drupal 8 using Composer?

I've got CiviCRM installed and working with Drupal 8 using Composer via https://gitlab.com/roundearth/drupal-civicrm-project What I'm not clear on is how best to update CiviCRM using Composer. Is it ...
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  • 3,664
1 vote
1 answer
31 views

How do I update CiviVolunteer, from the UI or from the command line?

I'm running Civi 5.19.alpha1 with Drupal locally. I have CiviVolunteer 4.7.31-2.3.1, which is the latest release listed on GitHub, from June 2018. I want to update to the latest stuff in the repo, ...
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2 votes
1 answer
30 views

Are there Realease Notes when a new Release is published?

There is a new Civi release about every fortnight (or even less) (currently 5.18.1). Updating one's configuration at every release is painful and risky (you may have regressions) ; but it can also be ...
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1 vote
0 answers
14 views

Postcode disappearing when batch updating country

I am batch updating the country of 700 records that have become countryless. I need the country to make sure the geoding works. I initially used a profile with just the country/longtitude/latitude ...
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3 votes
0 answers
41 views

Update sequence for verrry old versions of CiviCRM, Wordpress and PHP

I'm tasked with updating an old installation of CiviCRM for another org - they have CiviCRM 4.6.3 and WordPress 4.5.18 running on a shared server that's on PHP 5.4. I don't yet know if it'll be ...
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  • 1,004
2 votes
1 answer
56 views

CIVICRM Update to 5.13.5 triggers 'CiviCRM requires PHP 7.0.0' on PHP56

I am trying to move a CIVICRM installation up to the 'last' PHP56 supported release which I believe its 5.13.5 however it triggers the PHP7 check expected from 5.14 onwards? So after running: drush ...
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  • 343
1 vote
1 answer
99 views

SQL upgrade fails on 5.14.2 to 5.15.0 on Joomla

In upgrading from civi 5.14.2 to 5.15.0, the SQL update fails. In civi log, I get: Jul 08 09:48:13 [info] Running task: Cleanup old files Jul 08 09:48:13 [info] Running task: Checking extensions ...
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  • 475
0 votes
0 answers
49 views

Joomla 3.9.6 - Civicrm 5.12.2 to 5.13.4 failed

I have just attempted to update to 5.13.4 and at an early stage of process it stalled and now whilst I can still access Joomla backend but the Civicrm has failed. On clicking civi now get this warning ...
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2 votes
0 answers
44 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
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1 vote
1 answer
65 views

CiviCRM Security Patch Needed warning still exists from older Civicrm Version?

I've moved a CiviCRM installtation from 5.7.3 (LTS) up to 5.10.4 *latest. However CiviCRM still gives the 'Security Patch Needed warning' which displayed when it was on 5.7.3. Database updates, ...
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  • 343
1 vote
1 answer
73 views

How to install CiviCRM patch (5.7.2 to 5.7.5) on Drupal 7.64 - is my file directory writeable?

Currently running Drupal 7.64 and got a notification that I need to install a security patch on CiviCRM. Currently running CiviCRM 5.7.2 and need to install 5.7.5. Apologies in advance if this ...
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  • 544
2 votes
2 answers
58 views

After update, emails have to be written out in full html!

We updated CiviCRM and the next time I tried to email a contact, I found all the buttons to insert bold, hyperlinks etc. had disappeared and the only option seemed to type it all in manually, even ...
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1 vote
2 answers
90 views

DB Error: constraint violation on anonymous user contribution/membership registration after 5.8.2 -> 5.9.0 update

I upgraded two Joomla sites from 5.8.x to 5.9 and one of them now gives an error for anonymous contributions or membership registrations: Error: Database Error Code: Cannot add or update a child row:...
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  • 530
3 votes
1 answer
113 views

Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL database server

I'm trying to install an old CiviCRM version on Drupal 6, the purpose is to migrate an old database data to the latest CiviCRM version, but I'm getting this error when I try to install CiviCRM in a ...
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0 votes
1 answer
54 views

Database update failing for CiviCRM upgrade in Joomla 2.5

I have installed Civi 4.2.19 in Joomla 2.5, to upgrade the 4.1.1 version. I cleared all cache and then tried to run the database update. I got this fatal error: Fatal error: require_once(): Failed ...
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2 votes
1 answer
142 views

Multilingual instances show 'no such field' errors after update

I'm not sure if this is the forum where you want this issue raised, or whether Mattermost or a bug report is best, but here goes. Please let me know if I should be raising this elsewhere. A ...
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0 votes
1 answer
20 views

Update Indices fails on 4.7.29

With successful update from 4.7.25 to 4.7.29 there is a Performance warning: Missing Indices in CiviCRM System Status. When I click the Update Indices button, the error appears Operation failed: ...
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  • 1,012
0 votes
2 answers
160 views

Can I export full database and import it in a fresh newer CiviCRM version?

I am experiencing difficulties during CiviCRM upgrade from 4.7.14 to 4.7.31 or 5.1, namely, fields like contact.birth_date get broken. (More: DB Error after upgrading 4.7.x to 5.1 (Drupal)) I have ...
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  • 1,012
1 vote
2 answers
156 views

How to update Drupal for CiviCRM?

Quick question - is there anything in particular to take into consideration when upgrading Drupal, if it is used as a platform for CiviCRM? Or can I just go ahead with Drupal update as if there was ...
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  • 1,012
0 votes
2 answers
135 views

GDPR - updating preferences / forgetme

Wordpress 4.9.5 / CiviCRM 4.7.31 / GDPR extension 2.1 How do I pass tokens to the GDPR communications preference page (using Veda's extension)? I've got the Communications Preference link working (...
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0 votes
1 answer
102 views

Civi Updating, 5.0

I tried to work on my database when I got a DB Error: no such field. I can't access my contacts at all. I can search for them, they appear and everything else works. I looked up the error and I found ...
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