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votes
1answer
8 views

How to allow anon user that enters existing contact email into webform to add infomation to that matching contact

I just inherited a contact list of 2164 contacts that has name and email only that opted in to our campaign. I want to to import into to CiviCRM and mass email the group to encourage them to give us ...
1
vote
1answer
11 views

Entity: Job Action: process_membership Failing due to DB error

General Config: Wordpress 5.8 CiviCRM 5.39.1 Cron running ever 5 min successfully Segregated db from the wp install Issue: We notice our memberships are not moving from one status to another: New to ...
0
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0answers
24 views

System Status: Critical after upgrade to 5.38

Some concerning issues after the upgrade to 5.38 in my WordPress installation: A "critical" level warning about system status, but The system status page isn't loading (I've given it a full ...
1
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0answers
30 views

Update existing individual contact by using reference contact (search bar external sheet)

I'm using caldera forms and civicrm and I want to update contact informations by external forms. The idea is to use contact reference to identify existing contact rather than adding it (first name, ...
1
vote
1answer
56 views

Update error - Error: core-issue#2487 Add / alter defaults for civicrm_contribution_recur

I get an update error when updating - see attached screen capture. The error happens when upgrading from 5.36 to 5.37 and 5.38 (which is currently the latest). The error occurs when using the browser ...
0
votes
1answer
40 views

Update from 5.4 to 5.36.1 : problem to Update smart groups to rename filters on case_from and case_to to case_start_date and case_end_date

In Drupal 7, after this long update from 5.4 to 5.36.1 in a CiviCRM which I take administration, I had 2 blocking errors in the sites/all/modules/civicrm/CRM/Upgrade/Incremental/php/FiveTwenty.php ...
0
votes
1answer
36 views

Update core from 5.33.2 to 5.35.1 generates errors when re-enable modules

Re-enabling non-core modules after update spawned hundreds of this error: WD civicrm: hook_civicrm_alter_drupal_entity_labels should be updated to [warning] pass an array of parameter names to ...
1
vote
1answer
51 views

Why do my buttons keep becoming numbers?

After updates our Civi installation (which is within WordPress in case it matters) often switched all buttons to numbers instead of their labels. I presume this might have something to do with ...
1
vote
2answers
43 views

Importing Contribution should update Membership period

I'm trying to do an "Import Contribution", Member Dues, but the membership period in not extended by the expected year. How can I manage that automatically? Should be possible! I have ...
1
vote
2answers
73 views

database error when finishing update to 5.32

I'm running CiviCRM in Wordpress 5.6 I tried upgrading from CiviCRM 5.21 to 5.32 following this process: https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/ Now, the last step is visiting ...
3
votes
0answers
169 views

Errors from 5.30.1 update (errors of missing settings, missing images)

I updated my CiviCRM plugin for Wordpress to 5.30.1 from a recent version (5.27 if I recall). Since the update, I get an error appearing in debug.log multiple times per page load saying: PHP Notice: ...
0
votes
1answer
56 views

How can I resolve an issue with [civicrm.files] following an update to 5.29

Just updated my Civi 5.25 install running with Wordpress on a Cloudron LAMP stack to 5.29. Now Civi is generating lots of alerts about unknown extensions - it looks like it can't find my extension ...
4
votes
3answers
241 views

Update to 5.29.0 get frozen

When updating civicrm/civicrm-core (5.28.3 => 5.29.0), the process get frozen while [Executed: Upgrade DB to 5.29.alpha1: Fill civicrm_relationship_cache (1 => 5000)] After reinstallation of a ...
2
votes
1answer
95 views

Can't upgrade from 5.26.* to 5.28.*

We got 2 demo websites that we are using publicly to show translations. When I tried to update them, they returned from drush command the following: Drush bootstrap phase : bootstrap_drupal_database() ...
0
votes
1answer
21 views

modules, drupal, civicrm updates

I have multiple updates to perform modules, civicrm and drupal. In what order should I do these updates? Views (for Drupal 7) (Security update) 7.x-3.20 to 7.x-3.24 CKEditor - WYSIWYG HTML editor (...
1
vote
1answer
97 views

Contribution pages fail after WP upgrade to 5.5

Our previously smooth running membership sign-up process failed leaving me scratching my head after a WP upgrade to 5.5. I had made some changes to the form at the same time and was blaming myself for ...
2
votes
3answers
115 views

CiviCRM 5.26.2 admin menu vanished in Drupal 7.72

I just upgraded to CiviCRM 5.26.2 using Drupal 7.72. Specific CiviCRM administration pages work fine if I type in the proper urls to access it. But the administration menu just doesn't show at all. I ...
1
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0answers
17 views

Custom Fields are no longer appearing on profiles after update to 5.25.0

I have just updated my Joomla 3.19.8 site from version 5.18.12 to version 5.25.0, and my profile views are no longer including any custom fields. No custom fields appear: - on any profiles displayed ...
2
votes
2answers
26 views

How can I find a contributor to help my organization with an urgent/difficult upgrade?

We are a global NGO based in Costa Rica and I haven't been able to find an expert to help us upgrading our CiviCRM System. We are now using CiviCRM 4.7.23. and have a new site on Wordpress. We haven't ...
0
votes
1answer
26 views

Details not saving

I use Civi daily. When I speak to a contact, I will often go into Civi and update their details. Lately, this information has not been saving. For example, yesterday I entered two peoples' job titles. ...
5
votes
3answers
450 views

How can I update CiviCRM installed with Drupal 8 using Composer?

I've got CiviCRM installed and working with Drupal 8 using Composer via https://gitlab.com/roundearth/drupal-civicrm-project What I'm not clear on is how best to update CiviCRM using Composer. Is it ...
1
vote
1answer
30 views

How do I update CiviVolunteer, from the UI or from the command line?

I'm running Civi 5.19.alpha1 with Drupal locally. I have CiviVolunteer 4.7.31-2.3.1, which is the latest release listed on GitHub, from June 2018. I want to update to the latest stuff in the repo, ...
2
votes
1answer
30 views

Are there Realease Notes when a new Release is published?

There is a new Civi release about every fortnight (or even less) (currently 5.18.1). Updating one's configuration at every release is painful and risky (you may have regressions) ; but it can also be ...
1
vote
0answers
14 views

Postcode disappearing when batch updating country

I am batch updating the country of 700 records that have become countryless. I need the country to make sure the geoding works. I initially used a profile with just the country/longtitude/latitude ...
3
votes
0answers
37 views

Update sequence for verrry old versions of CiviCRM, Wordpress and PHP

I'm tasked with updating an old installation of CiviCRM for another org - they have CiviCRM 4.6.3 and WordPress 4.5.18 running on a shared server that's on PHP 5.4. I don't yet know if it'll be ...
2
votes
1answer
56 views

CIVICRM Update to 5.13.5 triggers 'CiviCRM requires PHP 7.0.0' on PHP56

I am trying to move a CIVICRM installation up to the 'last' PHP56 supported release which I believe its 5.13.5 however it triggers the PHP7 check expected from 5.14 onwards? So after running: drush ...
1
vote
1answer
96 views

SQL upgrade fails on 5.14.2 to 5.15.0 on Joomla

In upgrading from civi 5.14.2 to 5.15.0, the SQL update fails. In civi log, I get: Jul 08 09:48:13 [info] Running task: Cleanup old files Jul 08 09:48:13 [info] Running task: Checking extensions ...
0
votes
0answers
45 views

Joomla 3.9.6 - Civicrm 5.12.2 to 5.13.4 failed

I have just attempted to update to 5.13.4 and at an early stage of process it stalled and now whilst I can still access Joomla backend but the Civicrm has failed. On clicking civi now get this warning ...
2
votes
0answers
43 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
1
vote
1answer
62 views

CiviCRM Security Patch Needed warning still exists from older Civicrm Version?

I've moved a CiviCRM installtation from 5.7.3 (LTS) up to 5.10.4 *latest. However CiviCRM still gives the 'Security Patch Needed warning' which displayed when it was on 5.7.3. Database updates, ...
1
vote
1answer
70 views

How to install CiviCRM patch (5.7.2 to 5.7.5) on Drupal 7.64 - is my file directory writeable?

Currently running Drupal 7.64 and got a notification that I need to install a security patch on CiviCRM. Currently running CiviCRM 5.7.2 and need to install 5.7.5. Apologies in advance if this ...
2
votes
2answers
56 views

After update, emails have to be written out in full html!

We updated CiviCRM and the next time I tried to email a contact, I found all the buttons to insert bold, hyperlinks etc. had disappeared and the only option seemed to type it all in manually, even ...
1
vote
2answers
89 views

DB Error: constraint violation on anonymous user contribution/membership registration after 5.8.2 -> 5.9.0 update

I upgraded two Joomla sites from 5.8.x to 5.9 and one of them now gives an error for anonymous contributions or membership registrations: Error: Database Error Code: Cannot add or update a child row:...
3
votes
1answer
103 views

Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL database server

I'm trying to install an old CiviCRM version on Drupal 6, the purpose is to migrate an old database data to the latest CiviCRM version, but I'm getting this error when I try to install CiviCRM in a ...
0
votes
1answer
53 views

Database update failing for CiviCRM upgrade in Joomla 2.5

I have installed Civi 4.2.19 in Joomla 2.5, to upgrade the 4.1.1 version. I cleared all cache and then tried to run the database update. I got this fatal error: Fatal error: require_once(): Failed ...
2
votes
1answer
140 views

Multilingual instances show 'no such field' errors after update

I'm not sure if this is the forum where you want this issue raised, or whether Mattermost or a bug report is best, but here goes. Please let me know if I should be raising this elsewhere. A ...
0
votes
1answer
20 views

Update Indices fails on 4.7.29

With successful update from 4.7.25 to 4.7.29 there is a Performance warning: Missing Indices in CiviCRM System Status. When I click the Update Indices button, the error appears Operation failed: ...
0
votes
2answers
158 views

Can I export full database and import it in a fresh newer CiviCRM version?

I am experiencing difficulties during CiviCRM upgrade from 4.7.14 to 4.7.31 or 5.1, namely, fields like contact.birth_date get broken. (More: DB Error after upgrading 4.7.x to 5.1 (Drupal)) I have ...
1
vote
2answers
149 views

How to update Drupal for CiviCRM?

Quick question - is there anything in particular to take into consideration when upgrading Drupal, if it is used as a platform for CiviCRM? Or can I just go ahead with Drupal update as if there was ...
0
votes
2answers
130 views

GDPR - updating preferences / forgetme

Wordpress 4.9.5 / CiviCRM 4.7.31 / GDPR extension 2.1 How do I pass tokens to the GDPR communications preference page (using Veda's extension)? I've got the Communications Preference link working (...
0
votes
1answer
98 views

Civi Updating, 5.0

I tried to work on my database when I got a DB Error: no such field. I can't access my contacts at all. I can search for them, they appear and everything else works. I looked up the error and I found ...
1
vote
1answer
47 views

Unable to run a batch update of contribution soft credits

I created a profile with only two fields: Soft Credit Soft Credit Type I intend to use it to go back into my contributions and assign soft credits to contributions. First I go to Contributions -> ...
2
votes
1answer
116 views

DataTables Warning: Cannot view Activities after upgrade to 4.7.28

I cannot view Activities on a Contact's Activities Tab, or my activities on my CiviCRM Dashboard. In both cases I receive the following error: DataTables warning: table id=DataTables_Table_0 - ...
1
vote
1answer
40 views

problem upgrading php

I updated to CiviCRM 4.7.28 (on Wordpress). However, I have not been able to update the PHP to the 5.6 version. In fact, after much searching, I don't seem to be able to come up with the correct way ...
2
votes
0answers
66 views

CiviCRM Update 4.7.27 Operation failed: Update Indices Errno: 150 [duplicate]

I updated my CiviCRM version to 4.7.27 yesterday and got a Performance warning on my system status page that there are some Missing indices. Clicking the 'Update Indices' button doesn't fix the ...
0
votes
2answers
26 views

Updating the Security

I received a notification to update my security but am unsure on how to do this. I've went to my notifications and it didn't say how to proceed. I also looked in my menu options. I'm honestly lost.
2
votes
1answer
35 views

Comparing Duplicate address

I have set of name, addresses, phone number etc in CiviCRM. These are slightly outdated. I have an excel sheet for the same people with their new addresses. I have a unique external identifier for ...
2
votes
0answers
55 views

Missing Civibooking resource config set

I just upgraded CiviCRM to the latest version with Drupal 7 on a duplicate test installation and now when I select a time slot in the "Select Resources (Step 1 or 3)" screen and the pop-up appears, I ...
3
votes
3answers
289 views

How can I run extension DB updates?

When I update my civi extension simply by changing the codebase to the most recent version (because the most recent version is not showing up in the config options), my extension is broken. I updated ...
2
votes
1answer
56 views

Indices repair stopped by error

I stuck with the error. When I try to repair indices I get error message: CREATE UNIQUE INDEX index_entity_id_entity_table_account_relationship ON civicrm_entity_financial_account (entity_id, ...