Questions tagged [update]

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6
votes
4answers
1k views

Status page angular load error

I've just upgraded a test site from 4.7.15 to 4.7.21 on Drupal before going live. The System Status page isn't showing as expected and the console has this log: GET failed for ..../sites/mysite/...
5
votes
2answers
471 views

How do I update CiviCRM following a security update?

I am getting a warning to update security. It says: New security release 4.7.9 is available. The site is currently running 4.7.3. How do I update it? Thanks. Melissa Brooklyn Commons ...
5
votes
3answers
189 views

How can I update CiviCRM installed with Drupal 8 using Composer?

I've got CiviCRM installed and working Wirth Drupal 8 using Composer via https://gitlab.com/roundearth/drupal-civicrm-project What I'm not clear on is how best to update CiviCRM using Composer. Is it ...
5
votes
1answer
164 views

How to reduce database bloat for faster upgrading?

In order to speed up slow upgrades, experienced folk (1 2) recommend reducing the size of the database to facilitate testing. What is the best way to declutter the database?
5
votes
1answer
694 views

4.7.20 upgrade — missing indices warning, but index already exists? [duplicate]

Upgraded to 4.7.20 today. As others on this thread have experienced in earlier release(s), I promptly got the "missing indices on some tables" warning. Of course, I tried the "Update Indices" button, ...
5
votes
1answer
52 views

After security update civi admin menu has twinned support menu-heading

Today I updated civicrm (4.6.8 to 4.6.9) on a Joomla website (version 3.4.4). All went well I was told in screen-messages. However after the update I now see the menu Support heading twice. Both ...
5
votes
1answer
410 views

System Status page empty and status remains 'critical' after updating from 4.7.8 to 4.7.11 on Drupal 6

This is a Drual 6 site with internationalization enabled for CiviCRM. There are no extensions installed. Site was updated from 4.7.8 to 4.7.11. After running the db update script, the System Status ...
4
votes
1answer
61 views

How to update latest.civicrm.org?

There's a file http://latest.civicrm.org/versions.json which isn't up to date - it's missing a few betas, but most notably, it's missing CiviCRM 4.4.14. This is the source data for CiviMonitor, which ...
3
votes
3answers
179 views

How can I run extension DB updates?

When I update my civi extension simply by changing the codebase to the most recent version (because the most recent version is not showing up in the config options), my extension is broken. I updated ...
3
votes
1answer
348 views

How can I fix this problem with duplicate index in 4.7.21?

Upgraded from 4.7.17 to 4.7.21 and got the following message that I don't know how to fix. I don't have drush and the other answers to this problem don't include this index or don't fix this ...
3
votes
1answer
84 views

Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL database server

I'm trying to install an old CiviCRM version on Drupal 6, the purpose is to migrate an old database data to the latest CiviCRM version, but I'm getting this error when I try to install CiviCRM in a ...
3
votes
1answer
487 views

4.6.12 to 4.7.1 upgrade causes problems with directories, update paths and clear cache

This issue has been asked in two other threads specifically: 4.6.10 to 4.7.1 upgrade woes 4.6.10 to 4.7.1 upgrade woes Upgrade to 4.7.1 results in blank page Upgrade to 4.7.1 results in blank page ...
3
votes
0answers
27 views

Update sequence for verrry old versions of CiviCRM, Wordpress and PHP

I'm tasked with updating an old installation of CiviCRM for another org - they have CiviCRM 4.6.3 and WordPress 4.5.18 running on a shared server that's on PHP 5.4. I don't yet know if it'll be ...
2
votes
3answers
152 views

Is there a way to update CiviCRM through the Drupal Admin/Modules panel?

This is getting so frustrating! It is a real PITA to update CiviCRM every single time there is an update. We use several extensions. According to the documentation, I have to disable each ...
2
votes
2answers
156 views

What to do when upgrading from 4.3.4 to 4.6.0 is failing?

I loaded a new 4.6.0 database with data dumped from a 4.3.4 database. The update ran okay to a certain point, when I got this message: *[Error: Upgrade DB to 4.6.alpha7] Error Field Error Value Type ...
2
votes
1answer
127 views

Multilingual instances show 'no such field' errors after update

I'm not sure if this is the forum where you want this issue raised, or whether Mattermost or a bug report is best, but here goes. Please let me know if I should be raising this elsewhere. A ...
2
votes
1answer
29 views

Are there Realease Notes when a new Release is published?

There is a new Civi release about every fortnight (or even less) (currently 5.18.1). Updating one's configuration at every release is painful and risky (you may have regressions) ; but it can also be ...
2
votes
2answers
25 views

How can I find a contributor to help my organization with an urgent/difficult upgrade?

We are a global NGO based in Costa Rica and I haven't been able to find an expert to help us upgrading our CiviCRM System. We are now using CiviCRM 4.7.23. and have a new site on Wordpress. We haven't ...
2
votes
1answer
34 views

Comparing Duplicate address

I have set of name, addresses, phone number etc in CiviCRM. These are slightly outdated. I have an excel sheet for the same people with their new addresses. I have a unique external identifier for ...
2
votes
2answers
55 views

After update, emails have to be written out in full html!

We updated CiviCRM and the next time I tried to email a contact, I found all the buttons to insert bold, hyperlinks etc. had disappeared and the only option seemed to type it all in manually, even ...
2
votes
1answer
51 views

CIVICRM Update to 5.13.5 triggers 'CiviCRM requires PHP 7.0.0' on PHP56

I am trying to move a CIVICRM installation up to the 'last' PHP56 supported release which I believe its 5.13.5 however it triggers the PHP7 check expected from 5.14 onwards? So after running: drush ...
2
votes
1answer
56 views

Indices repair stopped by error

I stuck with the error. When I try to repair indices I get error message: CREATE UNIQUE INDEX index_entity_id_entity_table_account_relationship ON civicrm_entity_financial_account (entity_id, ...
2
votes
2answers
72 views

Update script fails: database already upgraded

Trying to update from Wordpress CiviCRM 4.7.11 > 4.7.23. Update script does not work. Keep getting the same message: "Sorry but we are not able to provide this at the moment. Your database has ...
2
votes
1answer
309 views

Update 4.7.22 : Operation failed: Update Indices DB Error: already exists

I'm just update to civicrm 4.7.22 on Drupal 7.56. After the update, I received a system status warning "Performance warning: Missing indices". I click to Update Indices and have these error: "...
2
votes
1answer
31 views

Submit Credit Card payment missing after update

our non-profit uses civiCRM. Recently we updated from version 4.5.5 to 4.7.16 The update caused the an important option to disappear. On the contributions category the option "Submit Credit Card ...
2
votes
0answers
36 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
2
votes
1answer
93 views

DataTables Warning: Cannot view Activities after upgrade to 4.7.28

I cannot view Activities on a Contact's Activities Tab, or my activities on my CiviCRM Dashboard. In both cases I receive the following error: DataTables warning: table id=DataTables_Table_0 - ...
2
votes
0answers
66 views

CiviCRM Update 4.7.27 Operation failed: Update Indices Errno: 150 [duplicate]

I updated my CiviCRM version to 4.7.27 yesterday and got a Performance warning on my system status page that there are some Missing indices. Clicking the 'Update Indices' button doesn't fix the ...
2
votes
0answers
48 views

Missing Civibooking resource config set

I just upgraded CiviCRM to the latest version with Drupal 7 on a duplicate test installation and now when I select a time slot in the "Select Resources (Step 1 or 3)" screen and the pop-up appears, I ...
1
vote
2answers
133 views

How to update Drupal for CiviCRM?

Quick question - is there anything in particular to take into consideration when upgrading Drupal, if it is used as a platform for CiviCRM? Or can I just go ahead with Drupal update as if there was ...
1
vote
2answers
77 views

DB Error: constraint violation on anonymous user contribution/membership registration after 5.8.2 -> 5.9.0 update

I upgraded two Joomla sites from 5.8.x to 5.9 and one of them now gives an error for anonymous contributions or membership registrations: Error: Database Error Code: Cannot add or update a child row:...
1
vote
2answers
66 views

Clear data from supplemental address on update

When I import cleaned postal data and the supplemental address information has moved to the first line of the address, the supplemental address data does not clear, even if I put a space in the field. ...
1
vote
2answers
45 views

How To Apply Membership Type Update To Existing Records

i have a set of membership records set to expire every two years. So i have a lot of members whose expiry date is set to 2 years. Now i have updated membership type to 1 year expiration. I find that ...
1
vote
4answers
2k views

“Cron Not Running” system error after update to 4.7.1

The detail is: "No cron runs have been recorded." Just updated from 4.6.10. This has never been a problem with other updates. What do I have to do to fix this? We need cron to send mailings as I ...
1
vote
1answer
39 views

Unable to run a batch update of contribution soft credits

I created a profile with only two fields: Soft Credit Soft Credit Type I intend to use it to go back into my contributions and assign soft credits to contributions. First I go to Contributions -> ...
1
vote
2answers
43 views

Multi language update to 4.7 does not update Custom Field Sets to be 'is public'

Ran the update script and said it upgraded successfully... however, when running the Wordpress page where my subscription form was, got a No Such Field error... It seems that the ...
1
vote
1answer
27 views

How do I update CiviVolunteer, from the UI or from the command line?

I'm running Civi 5.19.alpha1 with Drupal locally. I have CiviVolunteer 4.7.31-2.3.1, which is the latest release listed on GitHub, from June 2018. I want to update to the latest stuff in the repo, ...
1
vote
1answer
52 views

CiviCRM Security Patch Needed warning still exists from older Civicrm Version?

I've moved a CiviCRM installtation from 5.7.3 (LTS) up to 5.10.4 *latest. However CiviCRM still gives the 'Security Patch Needed warning' which displayed when it was on 5.7.3. Database updates, ...
1
vote
1answer
179 views

Organization/Individual Contact relationship

I'm using CiviCRM as Joomla component Joomla users are not connected to CiviCRM contacts There are Organizations and Individual contacts Each Individual contact belong to Organization (employer) and ...
1
vote
1answer
69 views

After updating civi 4.6.15 to 4.6.16 no access to contacts

After succesfull updating civicrm 4.6.15 to 4.6.16 (files are installed database is updated), I find that access to contactdata in the admin side of my joomla 3.5.1 website has gone. I get a white ...
1
vote
2answers
58 views

updated database from backend, issues when searching that field - Geocoding issue with Postal Code update

So I was playing with the contact mapping option for a search profile. I noticed that mapping did not work when the postal code was entered with a space in it. Example: "E1C E1C" rather than "E1CE1C" ...
1
vote
2answers
47 views

Updating to civi 4.6 after this can't create new emails no text editor

After upgrading I can't create new emails. Also the menu bar is not showing right. Please look at my screen shots. step 1 and step2. Maybe a problem with javasript? Help is urgently needed since we ...
1
vote
1answer
90 views

SQL upgrade fails on 5.14.2 to 5.15.0 on Joomla

In upgrading from civi 5.14.2 to 5.15.0, the SQL update fails. In civi log, I get: Jul 08 09:48:13 [info] Running task: Cleanup old files Jul 08 09:48:13 [info] Running task: Checking extensions ...
1
vote
1answer
56 views

How to install CiviCRM patch (5.7.2 to 5.7.5) on Drupal 7.64 - is my file directory writeable?

Currently running Drupal 7.64 and got a notification that I need to install a security patch on CiviCRM. Currently running CiviCRM 5.7.2 and need to install 5.7.5. Apologies in advance if this ...
1
vote
2answers
73 views

CRM/Core/Config.php line 41 throwing 500 error with new require_once api/api.php

Just updated our WP install from 4.7.22 to 4.7.23 -- but can't run the db update script, because whenever I rename the 4.7.23 folder to civicrm, I subsequently get 500 internal server errors while ...
1
vote
1answer
65 views

Impossible to Run Cron after civicrm-4.7.14-wordpress update

I just update my civicrm-4.7.14-wordpress, and the Cron don't run anymore. Here is the displayed message in the log : [10-Dec-2016 08:15:01 UTC] PHP Fatal error: require_once(): Failed opening ...
1
vote
1answer
64 views

CKEditor Issue with 4.7.11 install

Run a couple sites using Joomla 3.6.2 and Civi 4.7.10 - Did the upgrade tonight - all went well. One site is having problems with CKEditor and the link tool. Edit link or adding a new link just ...
1
vote
1answer
96 views

Warning and Fatal error updating from 4.6 to 4.7 com_civicrm/admin/configure.php on line 115

(Site information/versions at the bottom) I have only used CiviCRM for event registration and entering other events in the calendar. More recently in anticipation of implementing membership ...
1
vote
1answer
103 views

Why are commits to 7.x-master not included in latest versions of CiviCRM?

I had two pull requests committed to 7.x-master on GitHub over the past year. When I view the two files that were changed by my pull requests, the changes are present in the master branch. They do ...
1
vote
2answers
34 views

Why does Assigned To: for an Activity to any admin, and only one other user not work since 4.6.7?

We're on 4.6.9 and Drupal 7. Ever since the changes to, then the rollback of, Access Control Levels (ACLs) /user permissions in 4.6.6/4.6.7/4.6.8 (see here), I can Assign To: an Activity to all users ...