Questions tagged [upgrade]

Questions related to civicrm upgrades or updates

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22 views

Upgrade database URL loops to WP login screen but works on a cloned staging site

Experiencing a strange situation where the database upgrade url worked perfectly for a testing site but not for the live site. I successfully tested the upgrade with a cloned staging site without a ...
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15 views

Converted to 5.33.2 but got dashboard crash - can't figure

I'm not having any luck with upgrading one install to 5.33.2! Last week it was orphans in a relationship table. This week the conversion ran OK but was unusable with dashboard crashes for some users ...
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21 views

5.28 upgrade failed at 5.29 beta upgrade - how to fix? [duplicate]

I started an upgrade from 5.28.3 but it crashed while updating to 5.29 alpha1, and this traceback was in the log. I haven't seen this problem elsewhere on SE, and am not sure how to fix. Can anyone ...
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1answer
45 views

Utterly useless and unhelpful error message on attempting upgrade to 5.33.1

I have a Wordpress dev site that we want to bring live with lots of new exciting content. The CiviCRM is out of date so I make a staging site and attempt to upgrade that to 5.33.1 from 5.32.2 so ...
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31 views

The dispatch policy prohibits event “hook_civicrm_permission” update error in 5.33

The dispatch policy prohibits event "hook_civicrm_permission"." #0 /home/dusa/public_html/sites/all/modules/civicrm/CRM/Utils/Hook.php(167): Civi\Core\CiviEventDispatcher->dispatch(&...
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69 views

Wordpress upgrade from 5.16.12 to 5.32.0 fails

Unfortunately my update/upgrade has failed. I've done my best to follow the instructions on this page: https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/ Made it as far as the "...
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21 views

WSOD, time lag when creating/copying contribution, event pages

We recently upgraded to WP 5.6, CiviCRM 5.32.1 Since the upgrade, we see this behavior: When trying to create a new contribution or event page, we receive the White Screen of Death (WSOD) and nothing ...
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1answer
51 views

Having issues updating to civiCRM 5.32.2

So I've downloaded the file to update to civiCRM 5.32.2 and I'm on WordPress 5.6. When I upload the file to the plugins page it tells me that I need to overwrite the other version. Cool no problem. ...
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1answer
21 views

DB Upgrade/Update Error - no such field, unknown column

We're using CiviCRM 5.31.0 on Joomla 3.9.23. Even with all CiviCRM extensions disabled, we get similar errors like this when doing a DB Upgrade, installing, enabling, and disabling extensions. How do ...
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2answers
211 views

Older versions?

I'm currently running 5.27 and need to upgrade. I tried upgrading to the latest version and it got stuck. This usually means I need to do smaller upgrade jumps instead of going straight to the latest ...
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2answers
137 views

Possible Bug? Foreign key constraint error on upgrade to 5.31.0 (populating civicrm_relationship_cache)

I've actually already diagnosed and worked around this problem for myself in a fairly large CiviCRM database within a Wordpress install, but thought I'd refer to those more expert here as to whether ...
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1answer
35 views

Wordpress - Civicrm 5.16 upgrade to 5.30 issue - Notice: Undefined index query in /wp-content/plugins/civicrm/civicrm.php on line 483

When upgrading our site from Civi 5.16 to the latest 5.30, when I point my browser to run the upgrade at: http://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 I get the ...
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3answers
65 views

CiviCRM upgrade from 5.12 to 5.29 - failure

Tried to upgrade CiviCRM on Drupal 7 website. Drupal core 7.73. Using PHP 7.1. Upgrade process started well but received this message: You must reload the database with the backup and try the upgrade ...
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1answer
59 views

Error after upgrading from v5.22.0 to v5.29.1 in WordPress

I have a WordPress website that is using v5.22.0 of CiviCRM, it was a fresh install and this is my first time trying to upgrade it. To upgrade to v5.29.1 I followed all steps to the letter: https://...
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1answer
75 views

Upgrade db failed for 5:29

I can't upgrade my database schema, I encounter error: Found CiviCRM database version 5.29.alpha1.upgrade. Found CiviCRM code version 5.29.0. Cannot begin upgrade: The database indicates that an ...
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1answer
38 views

Civicrm update failed - from 5.19.2 to 5.29.0 - Drupal7 error log - page not found

Update failed - Get initial upgrade screen with message template warnings & The database will be upgraded from 5.19.2 to 5.29.0.. ..see screenshot of following page when I click "Upgrade Now&...
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2answers
33 views

civicrm upgrade access denied

I have upgraded drupal to 7.72 - (28/8/20). I wanted to update Civicrm from 5.9.1 to 5.10.0 but got "Access denied" after running http://mysite/civicrm/upgrade?reset=1. So I tried going to 5....
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1answer
82 views

Upgrading CiviCRM under Drupal 8: How can I get around this error?

I'm guessing that the upgrade process for CiviCRM under Drupal 8 is something like this: Use composer require to get the latest version of the package. Navigate to the database update URL through the ...
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13 views

Where is the documentation to upgrade CiviCRM under Drupal 8?

As of now, there is official documentation for installing CiviCRM under Drupal 8, and there is official documentation for upgrading CiviCRM under various other CMSs, but I can't find any for upgrading ...
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1answer
38 views

Where can I find CiviCRM 5.26 for WordPress?

I'm stuck in a conundrum, trying to update CiviCRM 5.22.1 to 5.28.3, but the database upgrade fails, possibly related to wordpress 5.5 already being installed, but also possibly due to requiring the ...
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1answer
45 views

Database upgrade fails updating to CiviCRM 5.22.1 to 5.28.3

We were still running CiviCRM 5.22.1 when Wordpress updated to version 5.5, which broke our donation pages because of changes how wordpress redirects. I updated to CiviCRM 5.28.3, but the database ...
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32 views

Issue upgrading civicrm on wordpress

I'm trying to upgrade my actual installation of civicrm to version 5.20.0 on wordpress 5.4.2 I've follow step-by-step the online documentation (https://docs.civicrm.org/sysadmin/en/latest/upgrade/...
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2answers
69 views

Consistent failure to upgrade from 5.25.0 to 5.28.x

I try to follow https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/ to upgrade from 5.25 to 5.28.n as 5.25 is broken in WP5.5 After the step Point your web browser to the following URL ...
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1answer
36 views

Upgrade MySQL to v5.7+

I have a message in my installation as follows: "To prepare for CiviCRM v5.34+, please upgrade MySQL. The recommended version will be MySQL v5.7+ or MariaDB v10.1+." My site is hosted on ...
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1answer
101 views

WordPress 5.5 'breaks' CiviCRM frontend pages without upgrade to 5.26+

The links in our renewal notifications stopped working following the automatic site upgrade to Wordpress 5.5 on Aug 11th. What happened is that the links just arrived at the 'Wordpress Base Page', in ...
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2answers
61 views

Cannot upgrade past version 5.26.2, why does constant CIVICRM_PLUGIN_URL appear in URLs and paths?

first up, many thanks to all who help out in the Civi community. I tried upgrading from Civi 4.6.38 to 5.28.0 which failed on the queue runner screen (JS errors). In the screenshot you can see that ...
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1answer
18 views

Queue runner must be configured before execution. When trying to upgrade in wordpress

What is the logic behind that? I can't upgrade, I am just not familiar enough with this codebase... Why is there no queueuRunner in the session public static function instance($qrid) { if (!empty($...
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1answer
25 views

CiviCRM DB Error: syntax error during upgrade in Wordpress

I have tried upgrading to several different versions (5.14.1 up to 5.28) and every time I run the database upgrade, I get a DB Error: syntax error message and can't figure out why. Here is an extract ...
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1answer
33 views

Error upgrading database in WP: "Queue runner must be configured before execution

Just upgraded to 5.27.3. Tried to upgrade database, got "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service ...
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2answers
50 views

“MySQL server has gone away” error when attempting upgrade to 5.26

I am attempting to upgrade from 5.24 to 5.27 by stepping through 5.25 and 5.26, however I'm getting weird errors at 5.25.0 -> 5.26.x. I attempted to see what happened if I just pushed through to 5....
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16 views

Receiving Error when performing a Search --> Find Contacts after Upgrade from 4.6 to 4.7.31

I upgraded CiviCRM from 4.6.27 to 4.7.31 on a Drupal 7 site and although everything looks to work fine, I am getting this error message in the Drupal logs when performing a Contact Search or Contact ...
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0answers
71 views

Warning: in_array() expects parameter 2 to be array, null given in /civicrm/CRM/Core/BAO/CustomField.php on line 1241

I have started to get this error on a few contribution pages Warning: in_array() expects parameter 2 to be array, null given in /civicrm/CRM/Core/BAO/CustomField.php on line 1241 I think it started ...
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0answers
17 views

Error cookie/session after upgrade wordpress

I'm sorry to ask about this problem, but I'm not able to solve. I have upgrade to the last version of wordpress, related plugin and left Civicrm to 5.19.3 and I have the classic problem of the cookie/...
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1answer
33 views

500 Error When Migrating To Drupal 8

I have followed the great instructions on the question Can I upgrade a drupal 7 + civi site to drupal 8? but I am running into a road block. The first time I loaded Civi it loaded without my database ...
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1answer
42 views

Error Upgrading DB to 5.15.alpha1 on Drupal 7: SQL error

When I am trying to Upgrade the DB to 5.15.alpha1, some SQL error is occurring. How can I fix the error as given below: $Fatal Error Details = Array ( [callback] => Array ( [0] => CRM_Core_Error [...
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0answers
17 views

CPANEL file usage high, greatest number of files in bower_components ckeditor directory

CiviCRM 4.7.31 WordPress 5.4.1 I am using cPanel on a hosting provider and notice the File Usage is high (file usage is number of files, not space). I checked to see which directories have the ...
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24 views

“The directory sites/default/files exists but is not writable and could not be made writable.” How can I fix this?

I'm on Drupal 7 and attempting to upgrade to Civi 5.25. I followed the steps here to upgrade and now I'm getting this error when attempting to log in as a user on the front end: "The website ...
3
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1answer
42 views

Remove files after upgrade to 5.24.4?

After upgrading from version 5.24.1 to 5.24.4 (Joomla) i get the System Status: Critical File 'C:\wamp\www\Joomla\administrator\components\com_civicrm\civicrm\bower_components/google-code-...
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2answers
26 views

How can I find a contributor to help my organization with an urgent/difficult upgrade?

We are a global NGO based in Costa Rica and I haven't been able to find an expert to help us upgrading our CiviCRM System. We are now using CiviCRM 4.7.23. and have a new site on Wordpress. We haven't ...
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0answers
22 views

Civi Navigation Menu disappeared on upgrade form 5.20 to 5.24.2

Upgrade of this drupal site appeared to go smoothly, but the navigation menu was missing. I reset menus & backend, cleared caches etc, switched asset caching off. Civi log showed nothing, nor did ...
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0answers
59 views

Stuck upgrading to 5.24.1 on Joomla

I am stuck at database upgrade. I deleted the cache before (though FTP) as it says and the progressbar is stuck at this: [Executed: Drop column "civicrm_domain.config_backend"] I increased execution ...
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1answer
53 views

Is this Wordpress Critical Error after Upgrade to 5.24.1 serious?

Upgrading from 5.23.3 to 5.24.1 - I got a critical error after the upgrade. this is what I can find from the wordpress log around the time I ran the upgrade. (wordpress 5.3) The upgrade was successful ...
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0answers
24 views

CivicCRM 5.24.0 upgrade freezes [duplicate]

Tried to upgrade from 5.21.2 to 5.24.0 twice and had the same issue. Freezes on: Executed: Upgrade DB to 5.24.alpha1: SQL Had to restore previous day's back up to bring database back. Please could ...
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2answers
131 views

Upgrade to 5.24 failed

I tried upgrading to 5.24 and it hung half way through the upgrade - while upgrading to 5.24alpha1. Here's all that was in the log - it then died. I've gone back to 5.23.4 (Drupal). Ideas? Apr 02 ...
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2answers
137 views

Unable to upgrade from version 5.22.1

I've been trying to update CiviCRM from version 5.22.1. I've tried several of the different versions that have been released over the last week, each to no avail. I have put the site in maintenance ...
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2answers
35 views

Upgrade to 5.15.alpha1 fails due to “Incorrect key file for table” database error

Trying to carry out an upgrade of civicrm. It fails when trying to upgrade the database to 5.15.alpha1 due to "Incorrect key file for table" when trying to create an index called index_all. The table ...
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1answer
21 views

Getting CiviCRM Security Upgrade Needed warning after upgrade to 5.23.3

Upgraded to 5.23.3 and now get warning that CiviCRM Security Upgrade Needed The list of upgrades only shows CiviCRM 5.9 has reached its end of life. Security updates are not provided anymore. ...
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1answer
32 views

CiviCRM Dashboard and Menus disappear after upgrade and GoCardless extension disabling

I was running CiviCRM 5.16 on top of Drupal 7.69, atop Debian 9. I tried installing the GoCardless extension (after discussion at CiviCamp Birmingham) using the built-in extensions manager and couldn'...
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1answer
37 views

after upgrade civicrm dashboard missing 5.23.1 drupal

I have just upgraded to 5.23.1 from 5.15.2 (Drupal 7.69) The upgrade screen was a bit "mumbled" but I assumed it worked ok. When I went back in to Civicrm I first get a message: Sorry, due to ...
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1answer
32 views

Strange error when updating 5.23.0 Joomla

When i try to update my Joomla version (Windows) to 5.23.0 I get the screen to run the database upgrade utility after the question are you ready to upgrade (Yes) I get the screen with the progress-bar ...

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