Questions tagged [upgrade]

Questions related to civicrm upgrades or updates

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0answers
11 views

CPANEL file usage high, greatest number of files in bower_components ckeditor directory

CiviCRM 4.7.31 WordPress 5.4.1 I am using cPanel on a hosting provider and notice the File Usage is high (file usage is number of files, not space). I checked to see which directories have the ...
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17 views

“The directory sites/default/files exists but is not writable and could not be made writable.” How can I fix this?

I'm on Drupal 7 and attempting to upgrade to Civi 5.25. I followed the steps here to upgrade and now I'm getting this error when attempting to log in as a user on the front end: "The website ...
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1answer
38 views

Remove files after upgrade to 5.24.4?

After upgrading from version 5.24.1 to 5.24.4 (Joomla) i get the System Status: Critical File 'C:\wamp\www\Joomla\administrator\components\com_civicrm\civicrm\bower_components/google-code-...
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2answers
25 views

How can I find a contributor to help my organization with an urgent/difficult upgrade?

We are a global NGO based in Costa Rica and I haven't been able to find an expert to help us upgrading our CiviCRM System. We are now using CiviCRM 4.7.23. and have a new site on Wordpress. We haven't ...
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11 views

Civi Navigation Menu disappeared on upgrade form 5.20 to 5.24.2

Upgrade of this drupal site appeared to go smoothly, but the navigation menu was missing. I reset menus & backend, cleared caches etc, switched asset caching off. Civi log showed nothing, nor did ...
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45 views

Stuck upgrading to 5.24.1 on Joomla

I am stuck at database upgrade. I deleted the cache before (though FTP) as it says and the progressbar is stuck at this: [Executed: Drop column "civicrm_domain.config_backend"] I increased execution ...
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1answer
27 views

Is this Wordpress Critical Error after Upgrade to 5.24.1 serious?

Upgrading from 5.23.3 to 5.24.1 - I got a critical error after the upgrade. this is what I can find from the wordpress log around the time I ran the upgrade. (wordpress 5.3) The upgrade was successful ...
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24 views

CivicCRM 5.24.0 upgrade freezes [duplicate]

Tried to upgrade from 5.21.2 to 5.24.0 twice and had the same issue. Freezes on: Executed: Upgrade DB to 5.24.alpha1: SQL Had to restore previous day's back up to bring database back. Please could ...
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2answers
106 views

Upgrade to 5.24 failed

I tried upgrading to 5.24 and it hung half way through the upgrade - while upgrading to 5.24alpha1. Here's all that was in the log - it then died. I've gone back to 5.23.4 (Drupal). Ideas? Apr 02 ...
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2answers
80 views

Unable to upgrade from version 5.22.1

I've been trying to update CiviCRM from version 5.22.1. I've tried several of the different versions that have been released over the last week, each to no avail. I have put the site in maintenance ...
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2answers
29 views

Upgrade to 5.15.alpha1 fails due to “Incorrect key file for table” database error

Trying to carry out an upgrade of civicrm. It fails when trying to upgrade the database to 5.15.alpha1 due to "Incorrect key file for table" when trying to create an index called index_all. The table ...
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1answer
17 views

Getting CiviCRM Security Upgrade Needed warning after upgrade to 5.23.3

Upgraded to 5.23.3 and now get warning that CiviCRM Security Upgrade Needed The list of upgrades only shows CiviCRM 5.9 has reached its end of life. Security updates are not provided anymore. ...
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1answer
25 views

CiviCRM Dashboard and Menus disappear after upgrade and GoCardless extension disabling

I was running CiviCRM 5.16 on top of Drupal 7.69, atop Debian 9. I tried installing the GoCardless extension (after discussion at CiviCamp Birmingham) using the built-in extensions manager and couldn'...
1
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1answer
32 views

after upgrade civicrm dashboard missing 5.23.1 drupal

I have just upgraded to 5.23.1 from 5.15.2 (Drupal 7.69) The upgrade screen was a bit "mumbled" but I assumed it worked ok. When I went back in to Civicrm I first get a message: Sorry, due to ...
1
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1answer
23 views

Strange error when updating 5.23.0 Joomla

When i try to update my Joomla version (Windows) to 5.23.0 I get the screen to run the database upgrade utility after the question are you ready to upgrade (Yes) I get the screen with the progress-bar ...
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0answers
23 views

Get list of extensions with upgrades available (from command line)

I would like to know if it is possible to use the command-line to get a list of extensions that have upgrades available. I want to then use that to run cvapi extension.download to install the updates. ...
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2answers
85 views

Will Installing Updates in Civi and Drupal mess up my website?

I know I need to update Civi (5.17.5) and Drupal (8.7.8) - My question is, is there anything I need to be aware of -- changes with the site or with Civi in the background -- that will alter how we use ...
1
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1answer
42 views

System Status page notifications

After upgrading CiviCRM on Drupal 7 to 5.22.1 (from 5.21), the system status page says: The site is running 5.21.0. Additional patches are available: 5.21.1 (2020-01-10): Fix recent ...
2
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2answers
44 views

Upgrade fails: 5.17.5 to 5.21.12

We're upgrading from 5.17.5 to 5.21.12 and it fails partway through. Here's what we get: [Error: Re-Create Foreign key between civicrm_dashboard and civicrm_domain correctly] ERROR FIELD ERROR VALUE ...
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0answers
20 views

Civi Upgrade fail - “Could not delete Payment Processor Type”

I'm on Drupal 7.67 and using IATS extension 1.7.0, While attempting to upgrade Civi from 15.17.4 to 5.21.0 the upgrade script gave me "API error: Could not delete payment processor type" My search of ...
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1answer
37 views

database Upgrade URL does not load Upgrade screen

Civi 5.15.1, WP 5.3.2 We are in the process of upgrading Civi from 5.15.1 to 5.21, and are stuck at the "Upgrade the database" step in the upgrade instructions here: https://docs.civicrm.org/sysadmin/...
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1answer
72 views

Upgrade fails with CiviCRM_API3_Exception: “API error: Could not delete payment processor type”

In upgrading to 5.20+ an error occured while running the database Case upgrade scripts. Deletion Error There is a Payment Processor associated with selected Payment Processor type, hence it can not ...
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2answers
80 views

Menus disappear on update to 5.20.2 (Wordpress)

Wordpress 5.3.1 (on Siteground) [upgrading from CiviCRM 5.19.2 to] CiviCRM 5.20.1/2 Apart from a (quite lengthy) list of templates that might be affected by the db upgrade, this process goes as ...
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1answer
30 views

Relative date filters (ending.month changed?)

I am working with an old installation updated to 5.19.3 (Joomla) and checking it with one fresh installed. There is one difference in the table civicrm_option_value field: 'value' by the realtive-...
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27 views

Need Help : Civicrm Upgrade!

Currently I am on 4.2.7 & able to run the migrate URL successfully to 4.2.19; However, can someone be able to help me migrate to the latest CiviCRM version or 4.7.23. Looking forward. Thanks.
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1answer
45 views

Upgrade from 5.14.1 to 5.15.0 throws error

Running on Drupal 7.67 Running the DB upgrade from 5.14.1 to 5.15.0 stalls on 'Update smart groups where jcalendar fields have been converted to datepicker', and afterwards retrying or reloading Civi ...
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0answers
23 views

Easy way to rollback a CiviCRM upgrade?

We're running CiviCRM on Joomla on an on premises Linux server. Joomla has the wonderful Akeeba Backup that ensures that you can restore the complete website, including CiviCRM. That has saved us a ...
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2answers
73 views

Upgrading old CiviCRM/Drupal and switching hosts

I have a CiviCRM 4.1.6/Drupal 6.30 site that I haven't touched in years. I would like to switch to a new host and bring both packages up to the most current versions. To make it even more complex, I'...
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1answer
96 views

Upgrade to civicrm 5.17.4 fails with PHP 7.1 Uncaught Error: [] operator not supported for strings

Testing an upgrade from 5.13.4 to 5.17.4 on wordpress, I get a fatal error. This is on PHP 7.1.32. PHP Fatal error: Uncaught Error: [] operator not supported for strings in /home/dhwpuser/testdomain/...
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1answer
51 views

CIVICRM Update to 5.13.5 triggers 'CiviCRM requires PHP 7.0.0' on PHP56

I am trying to move a CIVICRM installation up to the 'last' PHP56 supported release which I believe its 5.13.5 however it triggers the PHP7 check expected from 5.14 onwards? So after running: drush ...
1
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1answer
36 views

System Status reports incorrect version number after update stall

I've tried to perform an update from 5.16.1 to 5.17, and the update script at /civicrm/upgrade?reset=1 stalled right at the end of the progress bar. After waiting many times longer than the whole ...
2
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1answer
34 views

Upgrade from 5.9 to 5.16 in Drupal - upgrade script won't run

I have Drupal 7 on Krystal Hosting, with CiviCRM v5.9 and trying to upgrade to v5.16. I've followed the upgrade steps on the docs.civicrm.org site and got to the step where it says, "Or, point your ...
1
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1answer
20 views

Data Not Showing Up After Upgrade

We upgraded a site from 5.14.x to 5.16.3 and we are now seeing strange issues where some data is clearly in the system but it is not showing on the screen. For examples, if you edit an address you ...
2
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1answer
57 views

upgrade of civicrm fails with parse error

I have a wordpress site with the civicrm plugin installed. We are still on 4.6, the latest in that branch. But we wanted to try out the latest version, which is 5.16. I cloned the site and in that ...
2
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1answer
83 views

CiviCRM Log Viewer 1.2 not working after upgrade from CiviCRM 4.6 to 4.7

CiviCRM Log Viewer 1.2 not working after upgrade from CiviCRM 4.6 to 4.7, what do I need to change for it to work again? Error message (I took out root dir info) Unable to read entries from logfile ...
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0answers
34 views

how to import/Export data from old version to updated version of CiviCRM

recently I have updated my CiviCRM Plugin in Wordpress.Now how can I import/export data of the old version to the new version?
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0answers
14 views

State/Province Field - Searching drop down menu with keyboard

Recently upgraded from 4.6.17 to 5.11. My staff uses the keyboard to search and select from the drop down menu in the "State/Province" field when entering data. Before the upgrade, the keyboard ...
2
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1answer
119 views

Upgrade from CiviCRM 5.12.4 to 5.13.5 generates Sparkpost PHP fatal error

We are running Wordpress 5.2.1 with CiviCRM 5.12.4. In trying to upgrade to 5.13.5, the database runs through the updates, but then we get the message: "The site is experiencing technical difficulties....
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0answers
35 views

Error after upgrading to latest CiviCRM version

After upgrading, I see the following message appear: Strict warning: Declaration of DB_common::raiseError() should be compatible with & PEAR::raiseError($message = NULL, $code = NULL, $mode = ...
1
vote
1answer
25 views

Conditions and Action disappeared from Civirules during upgrade

I found that the actions weren't happening in Civirules and on investigation I found that all the conditions and actions were no longer there. I'm assuming that this happened during an upgrade where I ...
1
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1answer
53 views

Database Syntax Error when attempting upgrade

I have a website that is on Drupal 7 and I am attempting to upgrade the version of Civi from 5.10 to 5.13 but when I attempt to upgrade it, I'm receiving the following error: Database Error Code: ...
0
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1answer
46 views

wordpress Upgrade 5.2.2 to 5.14 fails with UPDATE civicrm_msg_template error

I've had this problem previously on another site going from 5.2 to 5.10 and was helped here : "Upgrade 5.2.2 to 5.10.4 fails with UPDATE civicrm_msg_template error" with lines to comment out from CRM/...
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1answer
41 views

Problems Upgrading Mosaico 2.0 to 2.1

Mosaico 2.1 has just been released. When I tried to upgrade from Mosaico 2.0 to 2.1 I got several errors as follows: Unable to remove directory /sites/default/files/civicrm/ext/uk.co.vedaconsulting....
1
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1answer
46 views

CiviCRM Database Upgrade White Screen

I have followed the instructions located on the CiviCRM Website to a fault. https://docs.civicrm.org/sysadmin/en/latest/upgrade/drupal7/ The files are a fresh install and the Status Page tells me to ...
1
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1answer
22 views

Fatal error: Class 'DB_DataObject' not found in /sites/all/modules/civicrm/CRM/Core/DAO.php on line 49

After upgrading to 5.13.4 all of Civi has disappeared to be replaced with the error Fatal error: Class 'DB_DataObject' not found in /var/sites/c/[site]/public_html/sites/all/modules/civicrm/CRM/...
3
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2answers
141 views

DB upgrade utility stalls at 5.11.alpha1

I was updating from 5.9.0 to 5.13.2 and the DB upgrade utility stalled at 5.11.alpha1. Anyone else have this experience? How can I troubleshoot? (Did not have this problem with our dev site.) Joomla ...
2
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1answer
72 views

Cautionary Tale: Drupal 8.7.0 upgrade

Don't do it yet. We had an issue where the drush updb failed. A fresh install then drush updb did work but simply updating drupal and civicrm with composer then running drush updb left database in a ...
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0answers
116 views

Transaction integrity error: Expected to find active frame thrown in Manager.php

After upgrading CiviCRM on Drupal 7.65 from 5.11.0 to 5.13.1, and then testing a CiviContribution form with a discount code (test code for a 100% deduction) from CiviDiscount 3.7, I am getting the ...
2
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1answer
65 views

Upgrade from 5.11.0 to 5.12. failing database update - solution found

I'm failing because mysql doesn't like characters in a city name: UPDATE civicrm_state_province INNER JOIN civicrm_country ON civicrm_state_province.country_id = civicrm_country.id SET ...
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1answer
12 views

How do I upgrade flexmailer?

I have flexmailer 0.2-alpha2 installed. Extension directory says 1.0-beta1 is available, but CiviCRM extension manager does not offer that as an update. How to proceed?

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