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Questions tagged [upgrade]

Questions related to civicrm upgrades or updates

3
votes
3answers
49 views

What is the recommended upgrade increments to CiviCRM 5.7 from CiviCRM 5.0?

I've done lots of CiviCRM upgrades over the years in Drupal but I've had CiviCRM complain in the past if I skip too many versions so I'm being a little overcautious maybe. I have a Drupal 7 / CiviCRM ...
0
votes
1answer
13 views

recent CRON error on WP - after upgrade to 5.6.x

Recently updated to 5.6.1 (skipped a couple of the 5.x versions but the rest of the upgrade seems to have been successful). Running WP 4.9.8 / php 7.1.5 After the update I started getting 'Cron not ...
2
votes
1answer
26 views

Unable to create InnoDB tables. MySQL InnoDB support is required for CiviCRM but is either not available or not enabled in this MySQL database server

I'm trying to install an old CiviCRM version on Drupal 6, the purpose is to migrate an old database data to the latest CiviCRM version, but I'm getting this error when I try to install CiviCRM in a ...
0
votes
2answers
27 views

After upgrade to 5.6 status still shows 5.4.0

I have CiviCRM for Drupal 7. Just upgraded from 5.4.0 to 5.6.0 via drush. Everything seems OK, including database. Drupal module page shows 7.x-5.6.0. However, CiviCRM status page still thinks that I ...
1
vote
3answers
46 views

Upgrade Civi first, or Drupal first?

I have a Civi 4.4.4 install on a Drupal 7.37 and I want to upgrade both: the Drupal to 7.59 (which I think is the latest in D7?) and Civi to the latest 5.6.0 if possible. I am totally new to both of ...
3
votes
3answers
28 views

Upgrade CiviCRM 3.3.2 to the latest on Drupal 6

I've been trying to upgrade CiviCRM to the latest. This is what I've been planning to do: Update to the latest availale on drupal 6, then upgrade drupal 6 to 7, update CiviCRM on the latest available ...
3
votes
1answer
65 views

Upgrading from 4.7.25 to 5.6.0 breaks CiviCRM

When attempting to upgrade CiviCRM version 4.7.25 to 5.6.0 I ran into a number of issues. To rule out this is caused by something specifically from 5.6.0 I also tried 5.4.0. Unfortunately, this did ...
2
votes
0answers
24 views

Upgrade to Civicrm 5.5.3 fails

Error message when I run http://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 Does anyone have any ideas? Initialization Error Array ( [callback] => Array ...
0
votes
1answer
12 views

Problem with Aggregating Households Extension after upgrade to 5.3.1

I had this problem after another upgrade and can't figure out how I solved it! (Posted as an issue at github as well.) Extension installed, Enabled | ver 1.2 and at /home/MYSITEDIR/public_html/sites/...
1
vote
1answer
23 views

Upgrading from 4.6 to 5.5.3 - [Error: Remove Moneris] CiviCRM_API3_Exception: “Could not delete payment processor type”

This is a Drupal 7+CiviCRM deployment. Trying to upgrade to 5.5.3 - we're getting this error that stops the upgrade script. Is there a database value I can edit to skip over this to proceed with the ...
1
vote
2answers
15 views

Mailing template not picking up images

Drupal: 7.59 CiviCRM 5.3.2 After Upgrading to 5.3.2 my mail temaplates are no longer showing the images (logo signature) I checked the path in the template and they are correct but the generated PDF ...
1
vote
1answer
33 views

Upgrade to CiviCRM 4.3 failing on DROP FOREIGN KEY

I have successfully upgraded many other CiviCRM installations over the years, but I've been unable to work my way through this issue so far. Ubuntu 14.04 MySQL 5.7.23 Apache/2.4.7 PHP Version 5.6....
1
vote
1answer
31 views

Error Upgrading DB to 4.7.18: SQL

[Error: Upgrade DB to 4.7.18: SQL] [nativecode=1062 ** Duplicate entry 'Chandigarh-1101' for key 'UI_name_country_id'] How can I fix the error as given below: INSERT INTO `civicrm_state_province` (...
1
vote
1answer
41 views

Wordpress CiviCRM site unusable after database upgrade from 5.4.0 to 5.5.1

I'm relatively new to CiviCRM and am trying to get a client set up with the platform. I like it overall, it seems much more usable than most I've touched in the past. All seemed to be going well ...
0
votes
0answers
10 views

unserialize() error in report forms

I've just upgraded a test system running under Joomla to 5.5.0. Looking at certain reports gives this error: Notice: unserialize(): Error at offset 166 of 1907 bytes in ...\administrator\components\...
1
vote
0answers
23 views

Error: Cannot read unrecognized property CRM_Core_Config::$mapGeoCoding

I have just upgraded from CiviCRM 4.6 to 5.4.1. We are getting an error on our events pages Cannot read unrecognized property CRM_Core_Config::$mapGeoCoding I have tried to search for a fix, but ...
1
vote
4answers
73 views

Upgrade script (5.0.1 to 5.4.1) / DB Syntax error - UPDATE civicrm_msg_template SET msg_text

Context : Wordpress 4.9.8–fr_FR, PHP version 7.0.22, libmysql - mysqlnd 5.0 Hello When trying to run the upgrade script from 5.0.1 to 5.4.1, I got this issue : Aug 31 13:51:25 [info] $Fatal ...
-1
votes
1answer
31 views

Database update failing for CiviCRM upgrade in Joomla 2.5

I have installed Civi 4.2.19 in Joomla 2.5, to upgrade the 4.1.1 version. I cleared all cache and then tried to run the database update. I got this fatal error: Fatal error: require_once(): Failed ...
3
votes
2answers
104 views

Upgrade to 5.4.0 Fields Not Loading

I'm on Drupal 7 CiviCRM 5.2.0. I've updated to 5.4.0 and received no errors. However, I started seeing that icons on the civimenu are not showing. When I lookup a contact, everything seems fine, but ...
1
vote
1answer
26 views

Upgrade URL not working. Drupal7

I have civicrm on a local server using Drupal7. I have had the same issue with every recent upgrade. The SysAdmin manual contains the following url to update the database following an upgrade: http://...
3
votes
2answers
99 views

Unable to use ckeditor after upgrade to 5.3.1

After an upgrade from 4.7.28 to 5.3.1: Text areas (e.g. editing an event description) have a blank part of the screen in place of the normal editing box. The configure page of the ckeditor is also ...
1
vote
1answer
60 views

Upgraded to 5.3.2 from 5.3.1, now warning Cron not running - log shows it is at 10 minute intervals - Ignore?

Running on Wordpress 4.8.7. No problem with Cron on 5.3.1, but right after upgrading we're getting warning that cron is not running. "Cron Not Running- Last cron run at July 28th, 2018 3:20 PM." ...
2
votes
1answer
33 views

CiviCRM upgrade paths

I have Civicrm 5.3.0 on Wordpress. - It says need to upgrade a security patch. Should it be 5.3.1 or 4.6.38 first? Want to end up with 5.3.2
1
vote
2answers
56 views

problems with upgrade on multilingual site (in this case 4.7.31 to 5.3.1)

When upgrading a multilingual site, after the database upgrade ran the site would not correctly load the status page (or any page that loads via javascript), for one example, the url used in the html ...
1
vote
1answer
52 views

CiviCRM upgrade from 4.6 to 5.3 > [warning] Both parameters should have an equal number of elements Relationship.php:2222

Subject says it all. Just wondering if anyone has seen something like this before?
0
votes
1answer
55 views

civicrm/upgrade?reset=1 to 5.3.1 from 4.7.30

Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when ...
3
votes
2answers
90 views

error on upgrade to 5.3

upon upgrade from 4.7.31 to 5.3 the site could not load any civi pages, it would give a generic error message. in the log I see: Civi\Payment\Exception\PaymentProcessorException: ...
0
votes
1answer
19 views

When removing a group from a contact I get: Error - DB Constraint Violation - GroupContact, get API

[copied from https://issues.civicrm.org/jira/browse/CRM-20711 noted on CiviCRM version 4.7.27] In the Contact record, when I try to remove or delete a contact from a group they've already been added ...
2
votes
0answers
10 views

Does the upgrade process perform enough 'clear caches / templates_c' or should it?

We have hit issues after upgrades that require additional "drush cc all" and/or "clear out templates_c" to make me wonder if the upgrade script could be taking care of this better? Would it be ...
2
votes
2answers
102 views

Are extensions that work with CiviCRM 4.7 also compatible with 5.x?

Most of my extensions are marked as compatible with 4.7 but do not explicitly say they will work with 5.0, 5.1, etc. Can I safely upgrade CiviCRM and continue to use the extensions?
1
vote
1answer
98 views

Undefined index: maxlength after update to 5.2.0

I am relatively new to CiviCRM. After we updated to 5.2.0 I started getting this message when I enter the Create New Individual screen: Notice: Undefined index: maxlength in CRM_Core_Form->addField()...
1
vote
3answers
155 views

System Status Page Blank after Upgrade

After upgrading from 4.7.31 to 5.2.0 the system status page is blank. I made sure the Directory and Resource url settings match; I cleaned up caches and reset paths; I disabled the Asset Cache; no ...
1
vote
2answers
90 views

Is 4.7.x end-of-life? Why does my site say that 4.7 has reached the end-of-life?

The CiviCRM Status Screen is reporting for any version that is 4.7.x that it is End of Life. What does this mean? Is there something wrong with version 4.7? Do I need to panic?
2
votes
0answers
95 views

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
1
vote
3answers
71 views

Db Upgrade from 4.5.5 to 5.1.2 fails with [Error: Upgrade DB to 4.6.alpha7]

Upgrading CiviCRM 4.5.5 on Wordpress 4.9.6 to CiviCRM 5.1.2... I tried upgrading database from 4.5.5 to 5.1.2 and got the error below. Any version above 4.6.0 gives the same error (tried them all!). ...
1
vote
2answers
97 views

Upgrading from 4.7.12 to 5.1.2 on Wordpress

Its been a while since we performed and update on our site. Would there be any issues upgrading to the latest version from such an old version?
0
votes
3answers
143 views

ISSUE upgrading CiviCRM 4.6 to 4.7 (or 5.1) in Wordpress (comes from a Drupal multisite)

we are trying to upgrade a CiviCRM 4.6.15 on Wordpress that comes from a multisite Drupal installation. This on WordPress is on a different server, but with the same DNS and Admin name. It works ...
0
votes
1answer
67 views

System Status: Notice 5.1.0 After Upgrade

Need a bit of help just upgraded to the latest version 5.1.0 however now when I click in on the "System Status: Notice" link in the bottom footer I get an error. Can anyone help me fix this, please? ...
1
vote
2answers
135 views

CiviCRM Cannot add or update a child row: a foreign key constraint fails error after upgrading from 4.7.30 to 5.0.2

After running the command to upgrade the database I got a constraint violation error. ERROR USERINFO: ALTER TABLE civicrm_case ADD CONSTRAINT FK_civicrm_case_case_type_id FOREIGN KEY (case_type_id) ...
2
votes
4answers
178 views

After upgrade to 5.0.2 from 4.7.30 getting “DB Error: No such field” on queries

Since updating my CiviCRM 4.7.30 on WordPress 4.9.5, I am getting "DB Error: No such field" when doing queries through Advanced Search or Search Builder. Some of the problems where when I was trying ...
5
votes
1answer
25 views

Does Drupal's read-only mode module work for Civicrm too?

Drupal 7 has a module, Read Only Mode, which allows your site to be viewed while in maintenance mode. No changes can take place to the database, but viewers can still see your site. This allows you to ...
0
votes
1answer
26 views

Upgrading 4.6.14 LTS Upgrade

Current system: Windows Server 2012 with IIS 8 Wordpress 4.4.2 PHP 5.5 MySQL 5.1.73 I am currently running CiviCRM 4.6.14 on a live system on which our users have found a problem when ordering custom ...
1
vote
1answer
45 views

Persistent “Your database has already been upgraded to CiviCRM” Problem

I am updating CiviCRM from 4.7.27 to 4.7.31 on WordPress 4.9.4. Other than CiviCRM, everything is up to date. I've thoroughly Googled the problem, and have tried three times to do the update. But the ...
2
votes
2answers
130 views

Mailing stopped working after CiviCRM, PHP and Drupal upgrade

Recently I upgraded: Drupal core to 7.57 PHP from 5.6 to 7.0.28-1 CiviCRM from 4.7.27 to 4.7.31 Since I've done so I can't send mailings. Basically I get the same thing like in the post described ...
4
votes
1answer
57 views

Upgrading a CiviCRM System

We have a CiviCRM system that hasn't been updated for 5 years and the guy who used to do this has left. Now I do have a lot of IT knowledge but am lost with this. Please, can someone advise how much ...
3
votes
3answers
103 views

Too nervous to upgrade CiviCRM from 4.1.1

I currently have CiviCRM 4.1.1 running on Drupal 7.16 at Siteground. When I try to make mirror versions (sandbox), things fail due to PHP versions on the host, conflicts, etc. I was told to upgrade ...
1
vote
3answers
27 views

Fresh Installation, with all old data. Current online version CiviCRM 4.6.20. (WordPress)

I am very glad with the nice CiviCRM! This is an perfect online CRM-system! After a lot years now, i would like to upgrade to the current version. But i am very scared if it would work.. The Current ...
4
votes
0answers
79 views

Directory path problem on 4.7.30 upgrade

On upgrade to 4.7.30 (Joomla) the status message tells me of path problems. For example, that the directories are not writeable or do not exist. When I try to check/set the directories I get ...
0
votes
1answer
22 views

WP - Errors after update from 4.6 LTS to 4.7

Upgrading seems to work fine, I checked folders and resources configuration because the paths weren't there anymore. Then when I try to access the extensions menu I get the following error : Cannot ...
1
vote
0answers
24 views

Migrate Jooomla installation to new server

Having a terrible time when changing server and updating Joomla and Civicrm. Apologize for the length of this post, but thought is would be helpful to anyone who can address my issues. Here's the ...