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Questions tagged [upgrade]

Questions related to civicrm upgrades or updates

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17 votes
7 answers
3k views

How to find and/or fix missing indices?

After upgrading to 4.7.19, I'm now getting a warning: You have missing indices on some tables. This may cause poor performance. How can I find which indices are missing and then, how can I create ...
Logan Bear's user avatar
15 votes
5 answers
3k views

Is it easy to upgrade CiviCRM using drush?

The standard upgrade process for CiviCRM is quite a complex process according to the instructions in the wiki. Is it easier to use drush to upgrade CiviCRM? If so, how do you do this? I couldn't ...
William Mortada's user avatar
9 votes
3 answers
258 views

Paypal Interruptus - Wordpress w/ CiviCRM 4.7.1

Wordpress 4.4.2 CiviCRM Just upgraded from 4.6.10 to 4.7.1 last week. Ever since we've upgraded, CiviCRM allows payments to be made via PayPal, but event registrations and membership renewals are now ...
Chris's user avatar
  • 394
7 votes
2 answers
519 views

Upgrade to 5.47.x fails with error: Exception: "API error: DB Error: constraint violation on ReportTemplate.create"

On running an upgrade to 5.47.1 I get the following [Error: Finish core DB updates 5.47.1] Exception: "API error: DB Error: constraint violation on ReportTemplate.create" Partial stacktrace #...
Luke Stewart's user avatar
  • 1,890
7 votes
1 answer
949 views

How do I debug "Could not find valid value for ct" error message

Performed upgrade of Civi 4.4 to 4.6 alongside upgrade of Drupal from version 6 to version 7. The Drupal upgrade went fine, as did the CiviCRM upgrades (i.e. no errors were reported). All dashboards ...
Darren's user avatar
  • 771
6 votes
7 answers
2k views

Status page angular load error

I've just upgraded a test site from 4.7.15 to 4.7.21 on Drupal before going live. The System Status page isn't showing as expected and the console has this log: GET failed for ..../sites/mysite/...
chriscant's user avatar
  • 382
6 votes
3 answers
447 views

How can I monitor the progress of a slow upgrade?

CiviCRM upgrades can take a long time. What is the best way of seeing where they are up to?
ErichBSchulz's user avatar
  • 1,571
6 votes
5 answers
354 views

Events 'missing' after upgrade to 4.7.19

On a civi 4.7.19 / joomla 3.70 installation I have problems accessing events after the 4.7.19 ugrade (events worked OK on 4.7.18/3.7.0). I have current events displaying on the front page via the ...
Bryan's user avatar
  • 545
6 votes
2 answers
96 views

Drupal 6 -> Drupal 7 upgrade path

I'm upgrading an installation from Drupal 6.37 to Drupal 7 and also the associated civicrm module(3.3.5). My problem is I'm not sure of a reasonable upgrade path. I've looked through the version ...
Tony's user avatar
  • 61
6 votes
4 answers
953 views

Fatal error: Cannot redeclare _PEAR_call_destructors()

Fatal error: Cannot redeclare _PEAR_call_destructors() (previously declared in /usr/share/php/PEAR.php:735) in /www/htdocs/w010699b/de/wsk/prod/cms-crm/sites/all/modules/civicrm/packages/PEAR.php ...
chrisly49's user avatar
6 votes
2 answers
762 views

cms.root.path error after upgrade to 4.7 (Joomla)

I upgraded two installations of CiviCRM 4.6.11 to 4.7 on the same server. Both upgraded fine, but now have the following errors: 1) Systems Settings --> CMS Database integration shows nothing (no ...
Jern's user avatar
  • 1,302
6 votes
1 answer
66 views

What is the Path for LTS? 4.7?

We have our production site on 4.6, the current LTS. I'd like to know what the thoughts are on the next version of LTS. Will it eventually be 4.7? Approximately when might that switch happen? If ...
Paul B's user avatar
  • 827
6 votes
4 answers
261 views

Mailings - Disabled Next/Test Buttons

New mailings with all required fields and the default responsive template do not enable the Next or Test mailing buttons. As a workaround I can reuse an old mailing and update the fields. The last ...
Sphinges's user avatar
  • 113
6 votes
1 answer
113 views

Is command-line upgrade broken on CiviCRM 4.7.7?

I just tried upgrading a very vanilla site from 4.7.6 to 4.7.7. I ran drush civicrm-upgrade-db, which has worked previously on this site (which receives every point update - it's our internal CRM ...
Jon G - Megaphone Tech's user avatar
6 votes
2 answers
51 views

What is the best way to raise awareness of a extension upgrade that breaks core fuctionality, e.g. all the menus went away?

On Friday one of the extensions, summaryfields popped up showing there is an upgrade available. Well, for many, this upgrade causes all the civi menus to go away. So while people should never ever ...
Paul-Tahoe's user avatar
  • 2,965
6 votes
1 answer
228 views

Database Error When Upgrading 4.6 to 4.7 on Drupal 7

I was running a 4.6 instance of CiviCRM and am attempting to upgrade to 4.7. Every time I initiate an upgrade, things work well until it reaches 4.7alpha stage of the upgrade. Then I get an error that ...
William S Burnett's user avatar
5 votes
5 answers
390 views

Why is CiviCRM Upgrade so Complex?

Upgrading CiviCRM is a painful process (18 steps) : Of course, I admit the necessity to previously backup, put the site offline, disable some Modules, ... But deleting all previous civicrm code ...
Jacques-Marie Moranne's user avatar
5 votes
3 answers
138 views

What is the recommended upgrade increments to CiviCRM 5.7 from CiviCRM 5.0?

I've done lots of CiviCRM upgrades over the years in Drupal but I've had CiviCRM complain in the past if I skip too many versions so I'm being a little overcautious maybe. I have a Drupal 7 / CiviCRM ...
Andrew Wasson's user avatar
5 votes
2 answers
721 views

Problem fixing missing indexes after upgrade to 4.7

When I run cv ev 'print_r(CRM_Core_BAO_SchemaHandler::getMissingIndices())' I get the following output: Array ( [civicrm_case_contact] => Array ( [0] => Array ...
Joe Murray's user avatar
  • 6,741
5 votes
3 answers
766 views

How can I update CiviCRM installed with Drupal 8 using Composer?

I've got CiviCRM installed and working with Drupal 8 using Composer via https://gitlab.com/roundearth/drupal-civicrm-project What I'm not clear on is how best to update CiviCRM using Composer. Is it ...
Graham's user avatar
  • 4,095
5 votes
3 answers
573 views

Outgoing Mail Settings, CiviSMTP & PHP 5.6.x Problem

After upgrading CiviCRM from 4.3.8 to 4.7.15 on Drupal 7, our outgoing mail is giving an error after sending a test email. I'm on a Debian server running PHP 5.6.x and we use CiviSMTP for our outgoing ...
Christia's user avatar
  • 2,457
5 votes
4 answers
224 views

How long should a CiviCRM / Drupal upgrade take?

We are running an outdated version of Civicrm (4.2.7) on Drupal 7 and working on upgrading to the newest version of Civi, 4.6x. We have been quoted a full forty hours by a consulting company for the ...
Gillian R's user avatar
5 votes
2 answers
662 views

How do I update CiviCRM following a security update?

I am getting a warning to update security. It says: New security release 4.7.9 is available. The site is currently running 4.7.3. How do I update it? Thanks. Melissa Brooklyn Commons ...
Melissa Ennen's user avatar
5 votes
1 answer
465 views

Error: Failed to find key by ID or tag message

I recently upgraded to 5.39.0 on WP 5.8. When clicking continue from an event registration form at the Confirm Your Registration Information stage, I consistently get the sent to the url suffix https:/...
Tim's user avatar
  • 171
5 votes
2 answers
94 views

How to display recent upgrade messages?

Trying to semi-automate my upgrade process by using "drush civicrm-upgrade", but I'm concerned that any critical messages, e.g. that default message templates have changed, won't be displayed in the ...
BobS's user avatar
  • 739
5 votes
1 answer
36 views

Does Drupal's read-only mode module work for Civicrm too?

Drupal 7 has a module, Read Only Mode, which allows your site to be viewed while in maintenance mode. No changes can take place to the database, but viewers can still see your site. This allows you to ...
Andyg8's user avatar
  • 1,611
5 votes
1 answer
270 views

How to reduce database bloat for faster upgrading?

In order to speed up slow upgrades, experienced folk (1 2) recommend reducing the size of the database to facilitate testing. What is the best way to declutter the database?
ErichBSchulz's user avatar
  • 1,571
5 votes
1 answer
730 views

4.7.20 upgrade -- missing indices warning, but index already exists? [duplicate]

Upgraded to 4.7.20 today. As others on this thread have experienced in earlier release(s), I promptly got the "missing indices on some tables" warning. Of course, I tried the "Update Indices" button, ...
Prónay's user avatar
  • 604
5 votes
1 answer
777 views

Can I upgrade a drupal 7 + civi site to drupal 8?

There is maybe a simpler path but this worked for me. Documenting this here since I don't know where else to put it.
Demerit's user avatar
  • 23.3k
5 votes
3 answers
353 views

Performance Warning: Missing Indices. Mismatched Index Key

Just upgraded to 4.7.23 and am receiving a Performance Warning: Missing Indices. The warning states: The following tables have an index key with a mismatch in value. Please delete the key ...
TML100's user avatar
  • 51
5 votes
1 answer
83 views

Monitor ConfigAndLog .log file in real time

I am upgrading the CiviCRM and would like to monitor the current .log file that is in <drupal root>/sites/default/files/civicrm/ConfigAndLog/ as it's being updated, in real time. Currently, I ...
Christia's user avatar
  • 2,457
5 votes
1 answer
73 views

Manage Group broken on 4.7.5

after update to 4.7.5, the "manage Groups" page just says "No groups have been created for this site". Although the groups are functioning otherwise. This also happens on the sandbox/demo site.
polyester's user avatar
  • 151
5 votes
5 answers
220 views

Installation of v5.50 gives me an immediate Bootstrap exception

I have just done an upgrade to v5.50 and get an immediate: RuntimeException: CiviCRM has not bootstrapped sufficiently to fire event "hook_civicrm_entityTypes". in Civi\Core\...
ChumKui's user avatar
  • 786
5 votes
3 answers
350 views

Cron error after upgrade to 4.7.1

Upgraded from 4.6.11 to 4.7.1 and now this this error when running /wp-content/plugins/civicrm/civicrm/bin/cron.php Fatal error: Uncaught exception 'Exception' with message 'Function "is_admin()" ...
Eric Rogers's user avatar
5 votes
1 answer
61 views

After security update civi admin menu has twinned support menu-heading

Today I updated civicrm (4.6.8 to 4.6.9) on a Joomla website (version 3.4.4). All went well I was told in screen-messages. However after the update I now see the menu Support heading twice. Both ...
Paul Kleingeld's user avatar
5 votes
1 answer
487 views

System Status page empty and status remains 'critical' after updating from 4.7.8 to 4.7.11 on Drupal 6

This is a Drual 6 site with internationalization enabled for CiviCRM. There are no extensions installed. Site was updated from 4.7.8 to 4.7.11. After running the db update script, the System Status ...
freeform.steph's user avatar
5 votes
2 answers
158 views

When upgrading from 4.7.7 to 4.7.8 I get error "Specified key was too long"

I tried to upgrade my Joomla CiviCRM 4.7.7 to 4.7.8 and got the following error in the database upgrade: ALTER TABLE `civicrm_contact` CHANGE `image_URL` `image_URL` VARCHAR(512) CHARACTER SET utf8 ...
thoni56's user avatar
  • 1,241
5 votes
2 answers
127 views

cannot select profile for online event registration after upgrading civi on Joomla

I've just upgraded CIVI on Joomla 3.4.1 from CiviCRM 4.5.3 to CiviCRM 4.6.9 and find that I can no longer select profiles to use for online event registrations when setting up an event. I also find ...
Dave Florence's user avatar
5 votes
0 answers
323 views

Errors from 5.30.1 update (errors of missing settings, missing images)

I updated my CiviCRM plugin for Wordpress to 5.30.1 from a recent version (5.27 if I recall). Since the update, I get an error appearing in debug.log multiple times per page load saying: PHP Notice: ...
C Lee's user avatar
  • 81
4 votes
7 answers
512 views

database upgrade script failing: Call to undefined method CRM_Upgrade_Incremental_php_FourOne::getMajorMinor()

I'm trying to upgrade CiviCRM in a Joomla 3.9.26 environment from 5.25.0 to 5.37.0. I ran the file installation, cleared the media/template_c folder, then tried to run the database upgrade script. I ...
minbori's user avatar
  • 551
4 votes
3 answers
89 views

Up to what version of CiviCRM is secure to upgrade on a Drupal 6 site?

CiviCRM no longer officially supports Drupal 6.x. as of version 4.2 but seems that more than one is running versions above 4.1 with Drupal 6 site. Up to what CiviCRM version I can upgrade my Drupal 6 ...
Francesc Bassas i Bullich's user avatar
4 votes
3 answers
323 views

Update to 5.29.0 get frozen

When updating civicrm/civicrm-core (5.28.3 => 5.29.0), the process get frozen while [Executed: Upgrade DB to 5.29.alpha1: Fill civicrm_relationship_cache (1 => 5000)] After reinstallation of a ...
Ichi's user avatar
  • 553
4 votes
2 answers
561 views

Older versions?

I'm currently running 5.27 and need to upgrade. I tried upgrading to the latest version and it got stuck. This usually means I need to do smaller upgrade jumps instead of going straight to the latest ...
Jenni Simonis's user avatar
4 votes
2 answers
265 views

Possible Bug? Foreign key constraint error on upgrade to 5.31.0 (populating civicrm_relationship_cache)

I've actually already diagnosed and worked around this problem for myself in a fairly large CiviCRM database within a Wordpress install, but thought I'd refer to those more expert here as to whether ...
fred2's user avatar
  • 403
4 votes
2 answers
128 views

CiviCRM 5.9 upgrade

I just finished the upgrade, and I'm getting an error list at the top of some panels consisting of a series of identical messages: Notice: Undefined index: name in CRM_Core_SelectValues::...
Kenneth Baumann's user avatar
4 votes
4 answers
376 views

DB Error on upgrade to 4.7: Duplicate entry activity_tab_filter for key 'index_domain_contact_name'

I receive the error below during the upgrade process. I restored to previous backup and tried again and received the same. Any ideas what exactly is it indicating is duplicate? Thanks so much! [...
Iantha Scheiwe's user avatar
4 votes
2 answers
133 views

I've inherited old CiviCRM data from a Drupal install - how do I get upgraded and running in Wordpress?

I am running Wordpress 4.2.1, with CiviCRM 4.5.6. Everything works for my fresh install of CiviCRM. Now, I am chair of a political organization, and I got the old data for my county from an ex-...
user avatar
4 votes
1 answer
185 views

Upgrade fails with CiviCRM_API3_Exception: "API error: Could not delete payment processor type"

In upgrading to 5.20+ an error occured while running the database Case upgrade scripts. Deletion Error There is a Payment Processor associated with selected Payment Processor type, hence it can not ...
G H's user avatar
  • 1,146
4 votes
2 answers
224 views

Upgrade Fails 4.7.4 - 4.7.6 in WP 4.5.1

We have attempted to upgrade the CiviCRM instance multiple times, but all attempts for that failed with the following error: ALTER TABLE civicrm_mailing_event_queue DROP FOREIGN KEY ...
V3rmie's user avatar
  • 377
4 votes
2 answers
106 views

Is my upgrade failing if the screen appears to hang

We're on 4.7.3 on Drupal 7, and are being affected by some bugs that affect contributions made on behalf of an organisation and paid for by paypal. When I attempt the upgrade to 4.7.5, the upgrade ...
Robin Fenwick's user avatar

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