Questions tagged [upgrade]

Questions related to civicrm upgrades or updates

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17
votes
7answers
3k views

How to find and/or fix missing indices?

After upgrading to 4.7.19, I'm now getting a warning: You have missing indices on some tables. This may cause poor performance. How can I find which indices are missing and then, how can I create ...
5
votes
2answers
686 views

Problem fixing missing indexes after upgrade to 4.7

When I run cv ev 'print_r(CRM_Core_BAO_SchemaHandler::getMissingIndices())' I get the following output: Array ( [civicrm_case_contact] => Array ( [0] => Array ...
2
votes
4answers
605 views

Issues with running Joomla 3.8 and Civi

I am not looking to be first on this - just wanted to see if anyone is running J3.8 and current release of Civi.
14
votes
3answers
3k views

Is it easy to upgrade CiviCRM using drush?

The standard upgrade process for CiviCRM is quite a complex process according to the instructions in the wiki. Is it easier to use drush to upgrade CiviCRM? If so, how do you do this? I couldn't ...
3
votes
1answer
93 views

CiviDiscount Navigation URL incorrect

After upgrading to 4.7.0 on Drupal 7.50, the link to the CiviDiscount administration in the CiviCRM navigation menu is incorrect (cividiscount_reset_1); see screenshot below. I have attempted to edit ...
5
votes
2answers
104 views

When upgrading from 4.7.7 to 4.7.8 I get error “Specified key was too long”

I tried to upgrade my Joomla CiviCRM 4.7.7 to 4.7.8 and got the following error in the database upgrade: ALTER TABLE `civicrm_contact` CHANGE `image_URL` `image_URL` VARCHAR(512) CHARACTER SET utf8 ...
6
votes
1answer
211 views

Database Error When Upgrading 4.6 to 4.7 on Drupal 7

I was running a 4.6 instance of CiviCRM and am attempting to upgrade to 4.7. Every time I initiate an upgrade, things work well until it reaches 4.7alpha stage of the upgrade. Then I get an error that ...
1
vote
2answers
113 views

problems with upgrade on multilingual site (in this case 4.7.31 to 5.3.1)

When upgrading a multilingual site, after the database upgrade ran the site would not correctly load the status page (or any page that loads via javascript), for one example, the url used in the html ...
6
votes
2answers
710 views

cms.root.path error after upgrade to 4.7 (Joomla)

I upgraded two installations of CiviCRM 4.6.11 to 4.7 on the same server. Both upgraded fine, but now have the following errors: 1) Systems Settings --> CMS Database integration shows nothing (no ...
3
votes
3answers
164 views

How can I speed up a slow upgrade to 4.7?

Upgrades to 4.7 for big CiviCRM databases can take many many hours. What is the best way to speed them up?
5
votes
2answers
118 views

cannot select profile for online event registration after upgrading civi on Joomla

I've just upgraded CIVI on Joomla 3.4.1 from CiviCRM 4.5.3 to CiviCRM 4.6.9 and find that I can no longer select profiles to use for online event registrations when setting up an event. I also find ...
4
votes
2answers
218 views

Upgrade Fails 4.7.4 - 4.7.6 in WP 4.5.1

We have attempted to upgrade the CiviCRM instance multiple times, but all attempts for that failed with the following error: ALTER TABLE civicrm_mailing_event_queue DROP FOREIGN KEY ...
2
votes
1answer
225 views

Version 4.7.3: TCPDF package seems to be missing

I recently upgraded to vesion 4.7.3 (I'm running under Wordpress), and for some reason the TCPDF package was missing! This led to the error: "Warning: opendir(/nhldata/631/106631/data/web/...
2
votes
1answer
95 views

CiviCRM Log Viewer 1.2 not working after upgrade from CiviCRM 4.6 to 4.7

CiviCRM Log Viewer 1.2 not working after upgrade from CiviCRM 4.6 to 4.7, what do I need to change for it to work again? Error message (I took out root dir info) Unable to read entries from logfile ...
2
votes
2answers
555 views

Error loading module file () - Wordpress

I have just upgraded a CiviCRM install on Wordpress. Went from Civi 4.5x to 4.6.5. The site uses L10n (EN / FR). I had two error messages when I first finished the upgrade. One was: "civicrm Unknown ...
5
votes
3answers
522 views

Outgoing Mail Settings, CiviSMTP & PHP 5.6.x Problem

After upgrading CiviCRM from 4.3.8 to 4.7.15 on Drupal 7, our outgoing mail is giving an error after sending a test email. I'm on a Debian server running PHP 5.6.x and we use CiviSMTP for our outgoing ...
3
votes
2answers
331 views

CiviCRM Upgrade from 4.5beta6 to 4.6.8 - CiviCRM Menu is not displaying/functioning

Stepped upgrade from 4.5beta6 to 4.50 stable to 4.60 to 4.68. Was as beautiful and eventless an upgrade process as I've experienced. Congrats and thank you team. My only QA issue is with the civicrm ...
2
votes
0answers
122 views

DB Error after upgrading 4.7.x to 5.1 (Drupal)

After upgrading CiviCRM from v4.7.14 to 5.1 (or v4.7.31) which went seemingly well, CiviCRM encounters the following problem. UPDATE: Issue does not appear until 4.7.29 (including), and comes up only ...
2
votes
1answer
66 views

Upgrade from 5.11.0 to 5.12. failing database update - solution found

I'm failing because mysql doesn't like characters in a city name: UPDATE civicrm_state_province INNER JOIN civicrm_country ON civicrm_state_province.country_id = civicrm_country.id SET ...
2
votes
1answer
180 views

Unable to access administration links after upgrade to CiviCRM 4.6.10

I have upgraded from CiviCRM 2.5 to 4.6.10. Since the upgrade I cannot go into any of the links in Administer CiviCRM without an error: @import url(/devjom3update/administrator/components/...
2
votes
1answer
74 views

Upgrade to CiviCRM 4.3 failing on DROP FOREIGN KEY

I have successfully upgraded many other CiviCRM installations over the years, but I've been unable to work my way through this issue so far. Ubuntu 14.04 MySQL 5.7.23 Apache/2.4.7 PHP Version 5.6....
2
votes
1answer
60 views

upgrade of civicrm fails with parse error

I have a wordpress site with the civicrm plugin installed. We are still on 4.6, the latest in that branch. But we wanted to try out the latest version, which is 5.16. I cloned the site and in that ...
9
votes
3answers
250 views

Paypal Interruptus - Wordpress w/ CiviCRM 4.7.1

Wordpress 4.4.2 CiviCRM Just upgraded from 4.6.10 to 4.7.1 last week. Ever since we've upgraded, CiviCRM allows payments to be made via PayPal, but event registrations and membership renewals are now ...
6
votes
5answers
322 views

Events 'missing' after upgrade to 4.7.19

On a civi 4.7.19 / joomla 3.70 installation I have problems accessing events after the 4.7.19 ugrade (events worked OK on 4.7.18/3.7.0). I have current events displaying on the front page via the ...
5
votes
5answers
333 views

Why is CiviCRM Upgrade so Complex?

Upgrading CiviCRM is a painful process (18 steps) : Of course, I admit the necessity to previously backup, put the site offline, disable some Modules, ... But deleting all previous civicrm code ...
6
votes
3answers
418 views

How can I monitor the progress of a slow upgrade?

CiviCRM upgrades can take a long time. What is the best way of seeing where they are up to?
5
votes
3answers
335 views

Cron error after upgrade to 4.7.1

Upgraded from 4.6.11 to 4.7.1 and now this this error when running /wp-content/plugins/civicrm/civicrm/bin/cron.php Fatal error: Uncaught exception 'Exception' with message 'Function "is_admin()" ...
5
votes
3answers
331 views

Performance Warning: Missing Indices. Mismatched Index Key

Just upgraded to 4.7.23 and am receiving a Performance Warning: Missing Indices. The warning states: The following tables have an index key with a mismatch in value. Please delete the key ...
2
votes
1answer
150 views

DB Upgrade Fails when creating Getting Started Dashlet

CiviCRM 4.6.11 to 4.7.1 Update Joomla 3.4.8 Error page during DB upgrade utility: [Error: Add Getting Started dashlet] Error Field Error Value Type DB_Error Code -3 Message DB Error: constraint ...
1
vote
1answer
241 views

After upgrading to 4.6.7 Civimail fails to send mail

The error message reads: Failed to run permission check: Unrecognized target entity table (civicrm_note)
1
vote
3answers
523 views

4.6.10 to 4.7.1 upgrade woes

**UPDATE #5: See new answer at bottom. It's a fix! **UPDATE #4: Decided do a clean install of 4.7.1 and see if I can point it to a working 4.7.1 backup database. I suppose I need to follow Kurund's ...
0
votes
3answers
142 views

With an upgrade to 4.7.3, Civicase has become inoperable

This is an addition to the question I asked last week. I have been using Civicase for 4 years and now I am unable to use it at all. Below I have provided more details about the problem that I did not ...
6
votes
1answer
584 views

How do I debug “Could not find valid value for ct” error message

Performed upgrade of Civi 4.4 to 4.6 alongside upgrade of Drupal from version 6 to version 7. The Drupal upgrade went fine, as did the CiviCRM upgrades (i.e. no errors were reported). All dashboards ...
6
votes
4answers
231 views

Mailings - Disabled Next/Test Buttons

New mailings with all required fields and the default responsive template do not enable the Next or Test mailing buttons. As a workaround I can reuse an old mailing and update the fields. The last ...
5
votes
1answer
400 views

Can I upgrade a drupal 7 + civi site to drupal 8?

There is maybe a simpler path but this worked for me. Documenting this here since I don't know where else to put it.
5
votes
1answer
66 views

Monitor ConfigAndLog .log file in real time

I am upgrading the CiviCRM and would like to monitor the current .log file that is in <drupal root>/sites/default/files/civicrm/ConfigAndLog/ as it's being updated, in real time. Currently, I ...
3
votes
3answers
160 views

Unable to upgrade to 4.7.6

Wordpress 4.5 CiviCRM 4.7.6 I have installed the CiviCRM 4.7.6 plugin and get a message that I need to upgrade the database. When I try the upgrade, get a white screen displayed with the single word "...
3
votes
1answer
117 views

After upgrade to 4.6, should I get “No available releases found warning” in Reports->Available updates?

In the Drupal menu item "Reports->Available updates", I get the below. Is this normal or is there something I could / should do to fix this? civicrm 4.6.0 No ...
3
votes
2answers
125 views

Upgrade to 5.24 failed

I tried upgrading to 5.24 and it hung half way through the upgrade - while upgrading to 5.24alpha1. Here's all that was in the log - it then died. I've gone back to 5.23.4 (Drupal). Ideas? Apr 02 ...
3
votes
2answers
235 views

Problem with Event Calendar extension after upgrade to 4.7.3

I just upgraded civicrm from 4.6 to 4.7.2. The event calendar extension, which is supposed to be compatible up to Civicrm 4.4, actually worked fine in 4.6. BUT, in 4.7.3 it seems to work in most ...
3
votes
2answers
491 views

CiviCRM Initalization Error: DB Error: extension not found

I've got CiviCRM installed within a WordPress context, and both are updated. The problem is that, with the last update that occurred, I can no longer get to CiviCRM. Instead, I get the following ...
3
votes
1answer
495 views

4.6.12 to 4.7.1 upgrade causes problems with directories, update paths and clear cache

This issue has been asked in two other threads specifically: 4.6.10 to 4.7.1 upgrade woes 4.6.10 to 4.7.1 upgrade woes Upgrade to 4.7.1 results in blank page Upgrade to 4.7.1 results in blank page ...
3
votes
1answer
120 views

Can someone help me fix a “greyed out” save button for a new contribution?

Using D7 civiCRM 4.7.22. The "save" button is greyed out in the back end new contribution form (and the "confirm contribution" button in online forms) after upgrade to 4.7.22. This happens as soon as ...
2
votes
2answers
95 views

CiviCRM 5.9.1 Cannot Read Database Information

CiviCRM 5.9.1 WordPress 5.0.3 PHP 7.2 Upgraded after migration between servers from 4.7.29 w/o issue. When I went inside the CiviCRM it asked me to redo everything like a new install. I went to the ...
2
votes
1answer
177 views

Joomla 3.8 & CiviCRM 4.7.x - front-end error 500 when logged in

I upgraded Joomla to 3.8 on a test site and CiviCRM (4.7.24) seemed to work fine. I've now replicated the upgrade on a live server (a different config'd machine but both PHP 5.6.31) and while it ...
2
votes
1answer
353 views

Could CiviCRM 4.5 or 4.6 make it easier to generate large numbers of PDFs at once?

I have a client using CiviCRM 4.4, who prefers to generate donation and membership receipts as PDFs for mailing in print form, but has found that they often have trouble generating all the PDFs they ...
2
votes
1answer
62 views

Fatal Error after upgrading to 4.7.13 from 4.7.11

Just upgraded Civi from 4.7.11 to 4.7.13 The upgraded installed successfully, but rendered Civi functionally unusuable. Attempting to click on any tab within Civi (such as navigating to ...
2
votes
1answer
122 views

Upgrade from CiviCRM 5.12.4 to 5.13.5 generates Sparkpost PHP fatal error

We are running Wordpress 5.2.1 with CiviCRM 5.12.4. In trying to upgrade to 5.13.5, the database runs through the updates, but then we get the message: "The site is experiencing technical difficulties....
2
votes
4answers
312 views

After upgrade to 5.0.2 from 4.7.30 getting “DB Error: No such field” on queries

Since updating my CiviCRM 4.7.30 on WordPress 4.9.5, I am getting "DB Error: No such field" when doing queries through Advanced Search or Search Builder. Some of the problems where when I was trying ...
2
votes
2answers
423 views

Problem with upgrade to 4.7.0 (Wordpress 4.4.2)

I recently upgraded our site to 4.7.0. The upgrade seemed to go well, but now there is a problem when starting it up fresh. The first time I try to start it, the initialisation seems to get lost in ...