Questions tagged [upgrade]

Questions related to civicrm upgrades or updates

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vote
1answer
52 views

CiviMail report not showing proper data after upgrade

I have recently upgraded CIVICRM to 4.7.27 and my wordpress version is 4.9.1. Before upgrade civimail report was showing proper data for example "Unique Opens", "Total Opens", etc. But now it's ...
0
votes
1answer
174 views

ERROR Upgrading to CiviCRM 4.7.28 - Warning: require_once(CRM/Core/ClassLoader.php):

I am on Joomla version 3.8.2 with Php 7. I tried to upgrade to CiviCRM 4.7.28 but I received and error message (I didn't capture it) that it could not unzip the file because I have php 7. ...
0
votes
1answer
54 views

Upgrade error from 4.6 to 4.7 - WordPress

I'm trying to upgrade, following the official guide, but when I get to the url : wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 I get the folowing error message : Initialization ...
1
vote
2answers
42 views

CiviCRM 4.7.27 upgrade undefined method CRM_Price_BAO_PriceField::getVisibilityOptionID()

After upgrading to CiviCRM 4.7.27 on WordPress 4.9.1 the civi contribute pages for donations are only rendering for users who are logged into the WordPress backend. Enabling PHP error reporting gives ...
1
vote
0answers
48 views

Update Indices fails with errno 150 on DROP INDEX UI_case_contact_id after upgrade from 4.6 to 4.7.27

Upgraded from 4.6.19 to 4.7.27 (on wordpress 4.8.3) and attempted to update indices. The table that fails is civicrm_case_contact, with the old index UI_case_contact_id. The error is identical to ...
1
vote
1answer
41 views

View alerts messages

I just installed 4.7.25. All messages said success. However, when I enter CiviCRM in my Joomla site, I see several warnings like No Cron running, etc. When I click on "View alerts...", the screen ...
1
vote
3answers
1k views

After upgrade, System Status page is empty, but issues display in popup

I've just upgraded from 4.4 to 4.7.20. Everything seems to be working as expected, except that the "System Status" page is empty. Just blank where there should be the "CiviCRM System Status" widget. ...
2
votes
1answer
176 views

Joomla 3.8 & CiviCRM 4.7.x - front-end error 500 when logged in

I upgraded Joomla to 3.8 on a test site and CiviCRM (4.7.24) seemed to work fine. I've now replicated the upgrade on a live server (a different config'd machine but both PHP 5.6.31) and while it ...
0
votes
2answers
46 views

Upgrade from 4.1.5 to 4.2 (or any new version) fails

I'm upgrading a very old CIVICRM version. I manage to get CIVI from 3.2 drupal 6 to 4.1.5 drupal 7. However when I'm trying to upgrade from 4.1.5 to 4.2 or newer I'm getting several errors. Since this ...
1
vote
1answer
176 views

PHP Fatal error Class 'CRM_Extension_ClassLoader' not found in civicrm/civicrm/CRM/Extension/System.php:196

I just upgraded from CiviCRM 4.7.10 to 4.7.24 and I followed the steps on the update page here. When I copied the new version to the plugins folder, I started receiving this error in the admin ...
2
votes
4answers
603 views

Issues with running Joomla 3.8 and Civi

I am not looking to be first on this - just wanted to see if anyone is running J3.8 and current release of Civi.
2
votes
2answers
92 views

CiviMail: Can only write new mailing in debug mode (SOLVED)

I've got the problem, that after an upgrade to the newest CiviCRM version (4.7.23) on WordPress, I can only create a new mass mailing when debug mode is enabled. When it is disabled, CiviCRM gives me ...
5
votes
3answers
330 views

Performance Warning: Missing Indices. Mismatched Index Key

Just upgraded to 4.7.23 and am receiving a Performance Warning: Missing Indices. The warning states: The following tables have an index key with a mismatch in value. Please delete the key ...
1
vote
1answer
133 views

After upgrade to 4.7.23., icons do not show (Civicrm on WordPress) (SOLVED)

As you can see in the picture below, icons do not show. They are missing on all pages, also on buttons. This does not change after emptying cache and rebuilding the menu. I've also checked the ...
1
vote
1answer
95 views

Confirm Contribution button not clickable for non-default payment processor

When selecting the non-default payment processor (ACH in this case), the "Confirm Contribution" becomes non-clickable (greyed out). Switching back to the default (credit card) it is still unclickable ...
2
votes
0answers
47 views

DB Error -1 when upgrading a WordPress based installation from 4.7.20 to 4.7.23

I got the following message when trying to upgrade from 4.7.20 to 4.7.23. Installation is WP-based with 2 languages: Hungarian (primary) and English-US. PHP 5.6.30 is used. [Error: Upgrade DB to 4....
1
vote
1answer
84 views

Where can I see the database upgrade script?

I want to see which indices were supposed to be created in the last upgrade I ran because I get a status report message saying that some indices are missing, but when I click "Update Indices" I get an ...
1
vote
0answers
63 views

Upgrading issues on Wordpress - Solution

This is for anyone having difficulties upgrading. I spent a LONG time trying to upgrade the Wordpress version 4.4.4 of CiviCRM and had many problems. I tried upgrading in small steps e.g. 4.4.4 > 4....
3
votes
1answer
120 views

Can someone help me fix a “greyed out” save button for a new contribution?

Using D7 civiCRM 4.7.22. The "save" button is greyed out in the back end new contribution form (and the "confirm contribution" button in online forms) after upgrade to 4.7.22. This happens as soon as ...
2
votes
1answer
48 views

Why does the civicrm upgrade stop after each step of the upgrade eg at 4.7.19 then again at 4.7.20

Not used to seeing this but one site just stopped at each step of the journey.
2
votes
0answers
61 views

Exception for each Civi version DB upgrade

After upgrading files from 4.7.18 to 4.7.22, I run the DB upgrade task in: http://domain.com/civicrm/upgrade/ And then after upgrading to each new version (4 new versions) I get an exception, and ...
3
votes
1answer
162 views

screen for composing a mail is blank

I am using CiviCRM 4.7.21, on Drupal 7.56. I am attempting to send a monthly mail-out. If I choose last month's mail-out and click the "re-use" button, I get a blank screen: If I go to mailings->...
2
votes
2answers
156 views

Can't extract latest civicrm-4.7.22-drupal.tar.gz to install

Trying to upgrade civicrm for drupal to 4.7.22 on a linux machine. I've tried downloading the file from both the civicrm.org site and sourcefourge. Get the following error when extracting: tar -xzf ...
2
votes
2answers
66 views

SOLVED: Can't run Upgrade script 4.7.21 (Drupal6) due to unknown column = civicrm_custom_group.is_public

After installing the 4.7.21 upgrade my D6 site shows as upgraded and Civi appears to run correctly. However when I run the upgrade script I get error: Sorry but we are not able to provide this at the ...
1
vote
1answer
48 views

Upgrade to Drupal 4.7.12 failed (while upgrading from 4.7.11 to 4.7.21)

Trying to upgrade from 4.7.11 to 4.7.12 but failed. Here is debug info: [Error: Add Data Type column to civicrm_option_group] Error Field Error Value Type DB_Error Code -19 Message DB Error: ...
0
votes
2answers
120 views

CiviCRM upgrade to 4.7.21 (Drupal 7)

I am using Drupal 7.56 and have just upgraded from CiviCRM 4.7.20 to 4.7.21 with a number of significant issues that will require that I revert to 4.7.20. When I try to display System Status - Warning ...
0
votes
2answers
203 views

Missing indices status after upgrading to CiviCRM 4.7.21 on WordPress 4.8

I successfully upgraded to CiviCRM 4.7.21 (from 4.7.17), and everything seems to be working properly. However, I got a critical status error, "Performance warning: Missing indices". After reading How ...
0
votes
1answer
94 views

Upgrading to 4.7.21 on Wordpress get uncaught exception on status page

After uploading the 4.7.21 plugin the CiviCRM admin pages loaded ok with the status at bottom indicating new version and of course with a red 'System Status' warning. On clicking this to get to the ...
2
votes
3answers
173 views

Error when upgrading from 4.7.16 to 4.7.20

I want to upgrade my site (Drupal 7.54 to 7.55, then civicrm 4.7.16 to 4.7.20). No problem on Drupal upgrade. But for CiviCRM, when I run mysite/drupal/?q=civicrm/upgrade&reset=1 (after having ...
5
votes
1answer
698 views

4.7.20 upgrade — missing indices warning, but index already exists? [duplicate]

Upgraded to 4.7.20 today. As others on this thread have experienced in earlier release(s), I promptly got the "missing indices on some tables" warning. Of course, I tried the "Update Indices" button, ...
5
votes
2answers
684 views

Problem fixing missing indexes after upgrade to 4.7

When I run cv ev 'print_r(CRM_Core_BAO_SchemaHandler::getMissingIndices())' I get the following output: Array ( [civicrm_case_contact] => Array ( [0] => Array ...
1
vote
1answer
25 views

Why did civicrm_status_pref table not get created during upgrade

we had an upgrade (4.4 > 4.7) that resulted in drupal log errors telling us DB Error: no such table ... civicrm_status_pref though there had been no warnings during upgrade itself
4
votes
2answers
348 views

How do I use cv to run database upgrades from the command line?

I'd like to run the database upgrades from the command line. I know I can do with with drush civicrm-upgrade-db but I'd like to know a way to do it in a CMS-agnostic way (that will work for Wordpress ...
6
votes
5answers
320 views

Events 'missing' after upgrade to 4.7.19

On a civi 4.7.19 / joomla 3.70 installation I have problems accessing events after the 4.7.19 ugrade (events worked OK on 4.7.18/3.7.0). I have current events displaying on the front page via the ...
17
votes
7answers
3k views

How to find and/or fix missing indices?

After upgrading to 4.7.19, I'm now getting a warning: You have missing indices on some tables. This may cause poor performance. How can I find which indices are missing and then, how can I create ...
4
votes
0answers
263 views

How to use Composer to install and upgrade CiviCRM 4.6.x / Drupal 7

I am building a composer.json file for my project which involves core Drupal, contributed Drupal modules, Drupal related libraries, core CiviCRM. All initialisation of the empty prototype and ...
1
vote
2answers
62 views

book library mgmnt and student credit system

I just started exploring the civiCRM options for our donation based educational institution. It fits the donor managment, people management needs. However I would like to add two more functionalities, ...
6
votes
1answer
58 views

What is the Path for LTS? 4.7?

We have our production site on 4.6, the current LTS. I'd like to know what the thoughts are on the next version of LTS. Will it eventually be 4.7? Approximately when might that switch happen? If ...
3
votes
1answer
146 views

Need help upgrading 4.4.5 to 4.7.18 0n Ubuntu 16.04 server with PHP 7 on Drupal 7

The VPS host running Drupal/CiviCRM was upgraded from Ubuntu 14 LTS to 16 LTS. That ran without error. However, that upgrade came with PHP7. immediately after the upgrade all three CiviCRM sites ...
1
vote
1answer
20 views

Downloads at civicrm.org/download/list stopped working

Today I tried to download the latest 4.7 version of Civicrm, at the download page: https://civicrm.org/download/list I get this as message after clicking the download button: "Not Found The ...
0
votes
1answer
79 views

Error on upgrade 4.7.17

Notice: Undefined variable: alreadyInstalled in /var/www/vhosts/casem-acmse.org/subdomains/test/httpdocs/wp-content/plugins/civicrm/civicrm/install/index.php on line 274 Luckily this was on my ...
2
votes
3answers
161 views

How do I upgrade CiviCRM on a local site that I installed with buildkit civibuild?

A while back I did $ civibuild create demo.local --type drupal-demo --url http://demo.local and got a working local site running CiviCRM 4.7.9. Great. Now I'd like to upgrade this site to 4.7.17. ...
1
vote
1answer
50 views

Q: Unable to upgrade past 4.7.13

Since 4.7.13 on Wordpress I am unable to upgrade my CiviCRM install. I enclose an image of the error message I get. Clicking on the Retry or the Skip buttons has no effect. I can't see what's going ...
0
votes
1answer
94 views

Upgrade fails with Row size too large error

Upgrading CiviCRM from 4.6.26 to 4.7.16 is failing at step Upgrade DB to 4.7.beta6: SQL with the following error: ALTER TABLE civicrm_event ADD COLUMN max_additional_participants int(10) unsigned ...
1
vote
1answer
28 views

Help with Drupal upgrade

I currently use Drupal 7.5.3 and need to upgrade to 7.5.4. Running it with CiviCRM. I'm a novice with this site and need a little hand holding to figure this out. Basically the site admin is AWOL and ...
1
vote
1answer
282 views

Upgrading CiviCRM from 4.6.25 to 4.7.15 fails on database upgrade

I am running a CiviCRM upgrade on Joomla from 4.6.25 to 4.7.15. The environment is: Joomla : 3.6.5 PHP : 5.5.9 Database 5.5.52 Apache 2.4.7 PHP Memory 512M Execution timeout 240 Installing the ...
3
votes
3answers
177 views

Upgrade from 4.7.14 to 4.7.15 failed on Database Upgrade

I tried to upgrade from 4.7.14 to 4.7.15 today. I followed the instructions 1 - 3 in the documentation. Everything looked good up to that point. I got a message that installation was successful. ...
1
vote
1answer
52 views

UI glitches and “Invalid Classname” error when editing summary fields via AJAX

When trying to edit fields on contact summary using AJAX hover method, the fields don't open up properly for editing (scroll bars are sometimes missing, and not enough space is revealed). On clicking ...
5
votes
3answers
519 views

Outgoing Mail Settings, CiviSMTP & PHP 5.6.x Problem

After upgrading CiviCRM from 4.3.8 to 4.7.15 on Drupal 7, our outgoing mail is giving an error after sending a test email. I'm on a Debian server running PHP 5.6.x and we use CiviSMTP for our outgoing ...
1
vote
1answer
206 views

CiviCRM rebuilding templates_c with permissions

I have just upgraded from 4.3.8 to 4.7.15 on Drupal 7.50. Everything went well except the <drupal_root>sites/default/files/civicrm/templates_c directory is rebuilt with the wrong file ...

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