Questions tagged [user-account]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0 votes
1 answer
17 views

How do I change the credit card linked to our civiCRM account?

I used my personal credit/debit card to set-up civiCRM for my organization and now we have an organizational bank account. I'd like to stop paying personally for the hosting service. How do I make ...
1 vote
1 answer
30 views

Invite Existing Contacts to Create Linked Drupal User Account

I have quite a few existing contacts who do not have Drupal accounts. I want to send out an email to these contacts with an invititation for them to create their own Drupal user account. All their ...
  • 882
1 vote
0 answers
36 views

How to Change CiviCRM Contact Mismatched with WordPress User

I have a CiviCRM contact associated with the wrong Wordpress User. I see the link on the contact record but when I got into Edit for that contact the \UserId is not there to edit the link I am a full ...
0 votes
1 answer
28 views

Unable to Add User

I am trying to add another user to my site. I am on Spark and with civihosting. When I click "create new account," I am redirected to a page that says "The website encountered an ...
2 votes
1 answer
32 views

How to set password on backend user-creation?

Is it possible to set the password on backend CMS user-creation in CiviCRM? I think I saw this in an older CiviCRM-version... Form ID = Useradd
  • 392
2 votes
1 answer
17 views

How to create a WP account for an user already in CiviCRM?

We have contacts in CiviCRM and we want them to create a WP account to access some specific front-end content. We're using a caldera form to let them register themselves. But if I use a test contact I ...
0 votes
1 answer
65 views

Failing to create Wordpress account with user name provided in profile on contribution page

Initial situation We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
  • 499
2 votes
1 answer
22 views

Two civicrm contacts have become "mixed" somehow

I have a very odd situation. I am user 1 in drupal and contact 25,000 in my civicrm. My contact record has a little /1 which links to my drupal record. My name is correct. I am currently logged in. ...
0 votes
1 answer
62 views

Is there a CiviCRM User Actions Log Feature?

I need a log of user actions due to a security breach (theft of User Information). However, according to my knowledge and research, CiviCRM does not have such a feature. How can I access a user's User ...
1 vote
3 answers
67 views

Why are my users being blocked?

A few members have reached out to me to say that their account has been blocked. I have gone into their accounts to "enable" their user status and change their password. However, the member ...
0 votes
2 answers
29 views

In WordPress, how do I get CiviCRM to show up on the internal WP account toolbar for Users to access it

I have set up and configured WP permissions, and I have set up ACLs in CRM. I have done both before in other databases, but I have no idea why Users I set up can't see the CiviCRM logo on their ...
  • 11
0 votes
0 answers
21 views

I want a user Registration page on wordpress with civicrm

I want a form with user registration and component of civicrm that i have created in civicrm. If we submit that for user data should be saved and redirected to civicrm contruibution page. If user has ...
0 votes
0 answers
19 views

What is best recipe for Drupal 8 user to see correct Profile on user account?

My use case is two totally different types of membership: full and academic. Each profile uses different custom fields. I want the right profile to be used on the Drupal user account page, according ...
2 votes
1 answer
46 views

Missing option to create WP User from contact

I'm not sure if I've lost the option because of a role or permission change. It used to be here: and also in the bulk edit options for Contact search results. I've made sure that "Anyone can ...
0 votes
0 answers
23 views

Scaling member portal user base

I am curious to what organizations consider a large member portal user base? Have you run into any issues scaling? We estimate ~256MB per backend Civi user (for an intensive user). Since a member ...
  • 2,964
1 vote
2 answers
56 views

Create Drupal users with custom usernames from Company Data?

In my company members have a unique membership ID. Is it possible, that the Drupal users which are created by CiviCRM, can have this membership ID as the username and not the real name/email address ...
1 vote
1 answer
34 views

How to automatically create a user account when someone donates?

My idea is something like this: When someone gives a donation, an account with specific permission gets created. User gets notification of the account creation via the contribution receipt or a ...
  • 2,856
1 vote
0 answers
38 views

Dulplicate / wrong uf_match entries on multisite

I can't explain why this occurs, but I have several contacts where they have a entry for both ID 1 (parent site) and their sub-site but they are not users of domain ID 1 site. Is this the expected ...
  • 2,964
0 votes
1 answer
24 views

Adding a user to configure templates

Looking to give access to a technician to help with message templates configuration eg offline receipts. What is teh best way to add a user and give access to this area only Thanks in advance
4 votes
2 answers
50 views

New account creation during profile sign-up not creating Backdrop (Drupal 7) Account [SOLVED]

I am using the latest CiviCRM 5.18.4 and Backdrop 1.15.x-dev all up to date. I am new to CiviCRM, but have used Drupal 6,7 and 8 over the years. I have been following the excellent documentation, I ...
1 vote
1 answer
35 views

Change Log Shows Incorrect "Changed By" Name

I'm on CiviCRM 5.16.2 on WordPress, and we have a situation where we have removed one of our organization's email addresses from one user account and added it to another account, but when the new user ...
1 vote
1 answer
34 views

Access Denied for Login

On a handover document from a fundraiser to a volunteer, this link was left to access our database. When it is clicked on it takes you to a page which says 'Access Denied'. Why is this? I'm assuming ...
2 votes
2 answers
103 views

Restrict users to viewing only data in their state?

We are using Civi 5.14 on WordPress 5.1 My client has giving me this request. Can this even be done with Civi? She wants to restrict our volunteers to viewing only contacts within their own state, ...
  • 259
3 votes
1 answer
422 views

Statement violates GTID consistency error when creatng new user account in Drupal

I’m running CiviCRM 5.16.2 against Drupal 7.67 on 1&1 Ionos hosting. MySQL version is 5.7.27. When I create a new account in Drupal via the “Create New Account” button on the login screen, once I’...
1 vote
2 answers
69 views

Use CiviCRM tokens in Drupal welcome e-mails?

I have a site set up using a Drupal rule to create a new user account when a new membership is created. The new account creation triggers a Drupal welcome e-mail to the user, as defined in the Drupal ...
1 vote
4 answers
322 views

Basic Wordpress user cannot see CiviCRM

I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts ...
  • 137
0 votes
3 answers
76 views

New member gets user account

I would like to have a similar situation to the following. When a new member registers herself. She will automatically create a new User account for Wordpress. If the user changes the information of ...
1 vote
1 answer
74 views

The replacement token civicrm-user:one-time-login-url not working in Drupal Rules emails

With Drupal and Civi latest, is it possible to send an email with a one-time login url? We have a scenario in which an admin grants a membership to a new contact. We want this new contact to ...
  • 1,571
1 vote
0 answers
26 views

One of our admin users is replicating multiple times a day CiviCRM 4.6.38 Wordpress

We are using CiviCRM 4.6.38 Wordpress. One of our admin users is replicating multiple times a day and I don't know why or how to resolve this issue.
1 vote
3 answers
78 views

Unwanted user registrations in WordPress

I am using a Profile to create WordPress users when contacts become members and this works fine, except that I have to have "Membership: Anyone can Register" allowed in WordPress Settings > General ...
  • 3,187
2 votes
3 answers
54 views

Allow only existing CiviCRM contacts to create own Drupal account

We're building a site which will have certain content pages accessible only to logged in Drupal users. I'd like users to be able to create their own Drupal accounts with access to those pages, but ...
2 votes
1 answer
71 views

Implement CiviCrm SAML with Google Suite as IDP provider

I'm helping a small charity in volunteer capacity, most of their work was done on the spreadsheets earlier, they have now started using civicrm for their events and contributions as well as membership,...
2 votes
1 answer
45 views

Drupal login destination is ignored when members log in

When members log in, they are always redirected to their Drupal user profile page, and the login destination in the URL is ignored. For instance, when they try to access a members-only page, they ...
  • 177
2 votes
1 answer
139 views

100s of duplicate contacts created of current user when using CiviCRM

I have recently migrated a CiviCRM instance from Joomla to Wordpress, everything went smoothly. The installation is using CiviCRM 5.7.2 and PHP 7.2. We're now seeing a peculiar problem where, when ...
  • 403
1 vote
2 answers
67 views

Can commercial organisations use CiviCRM

Your website states that you are a CRM system for non-profits. As an open source setup, can commercial entities and freelancers use your platform?
  • 11
1 vote
2 answers
65 views

How to clean the Contacts and relevant Users

Though I use Captcha and reCaptcha, I have a lot of dummy users and Contacts which I can identify by the fact that their sort_name = display_name = email (or sort_name contains an "@"). How can I ...
0 votes
2 answers
42 views

Cloud-based or local network storage

Maybe I'm just not looking on the correct pages for this issue. Once I download and set up a CiviCRM database, is the actual data saved to a cloud? Or, can I save it all to me local drive or network?...
1 vote
2 answers
61 views

User account fields missing from create user account profile

I've built two profiles to create user accounts 1) Volunteers Adds contacts to volunteers group to sync with volunteer role 2) Volunteer Managerss Adds contacts to volunteer managers group to sync ...
  • 1,944
2 votes
1 answer
58 views

'Create Linked Drupal User Account' problem - bug or user error?

I am trying to set up a rule to create a Drupal User when a Contact is created. The obvious approach is to fire on the event 'CiviCRM Contact has been created, check for the correct Contact subtype, ...
0 votes
1 answer
109 views

Setting up non-Admin user account in Drupal / CiviCRM - Menu bar not visible

When I create a user account with authenticated user permissions + some additional create/edit permissions, the Drupal Menu-bar or the CiviCRM menu-bar doesn't show. Only when I add the admin ...
1 vote
2 answers
77 views

create an Drupal core account when using a webform

I would like to create a Drupal user account when a user becomes a member via a webform. Ideally a user would get redirected from the webform to a profile, but I do not think this is possible? I have ...
  • 65
0 votes
1 answer
72 views

Following a CiviCRM checksum link doesn't populate civicrm tokens but logging in populates the tokens.

Example use case: You want to link a user to a page and populate some information about them (e.g. display an online membership card): [current-user:civicrm-contact:display-name] [current-user:...
  • 416
2 votes
1 answer
78 views

Translate Custom Profiles not appearing translated in Drupal

When creating a Custom Profile in CiviCRM and attaching that to the Drupal Registration and/or Drupal user account the translations for Portuguese, French, and Spanish are not appearing based on the ...
0 votes
1 answer
76 views

Create User Account profile creates error Undefined index: location_type_id in CRM_Dedupe_BAO_Rule

Drupal 7.59 Civi 4.7.27 Webform 4.17 Webform CiviCRM Integration 4.20 We are in the process of switching over from WordPress to Drupal for our CMS. With the /user/register, when you click Create ...
  • 2,334
1 vote
2 answers
690 views

Forgotten Mattermost password. Not getting reset emails

I recently spring cleaned my lastpass account (a little too thoroughly). And have lost my mattermost password. I've tried to request new password but the notifications aren't getting through. ...
  • 1,944
1 vote
1 answer
53 views

possible to create Joomla user that is not automatically activated?

I have set up a profile that includes fields to create a Joomla user. That works -- when the profile is submitted, the user is created. However, that user is created as enabled, so they can log in to ...
  • 557
1 vote
1 answer
92 views

CiviCRM/Drupal site constantly logging user out

Drupal 7.56 and CiviCRM 4.7.27 I have a site that uses very few add-ons (Views and Chaos tools in Drupal, API csv import in CiviCRM), and a few word replacements with the Grant module. Otherwise, it'...
2 votes
2 answers
83 views

Making member-only websites

We are a small charity using CiviCRM with WordPress. I had a look at existing question Member only page-login using civicrm database , but the answer does not address our scenario, i.e. how to ...
3 votes
2 answers
86 views

Creating Drupal Accounts when a sub-type CiviCRM Contact is created - created by a webform

I have a scenario - which I have no doubt that others will have come a crossed and some will have implemented. The scenario is: to have a web form (created via the Webform module - which has CiviCRM ...
  • 283
0 votes
1 answer
56 views

One Time Login URL not Received : Looking for a Spare Solution

Drupal 7.56 / CiviCRM 4.7.20 Some (only a few) of my users do not receive the "one time login url" mail when they want to reset their (forgotten) password (also checked in spam and trash). The odd ...