Questions tagged [wordpress]

Questions specific to CiviCRM installed on WordPress.

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3
votes
2answers
802 views

After installation Civi menu and dashbord do not show (SOLVED)

after a successful installation of CiviCRM 4.7.19 on WordPress 4.7.4 – the installer said everything was fine –, the menu and dashboard of CiviCRM does not show. I know, this issue has been ...
1
vote
2answers
22 views

PHP Fatal error: Smarty error: [in string: (…)]: syntax error: (secure mode) (…) not allowed in if statement (…)

The CiviCRM doumentation describes, how to use Smarty to customize templates for mails and pdf's: https://docs.civicrm.org/user/en/latest/common-workflows/tokens-and-mail-merge/#smarty E.g.: {capture ...
4
votes
2answers
159 views

Event on several different days

I want to create an event in CiviCRM: The event takes place on 8.10., 9.10. and 16.10. So this is an event with three sessions (not an repeating single event). The participants can not book a session ...
1
vote
1answer
30 views

Error after upgrading from v5.22.0 to v5.29.1 in WordPress

I have a WordPress website that is using v5.22.0 of CiviCRM, it was a fresh install and this is my first time trying to upgrade it. To upgrade to v5.29.1 I followed all steps to the letter: https://...
1
vote
1answer
206 views

Issues with cron job - Wordpress

I'm on a shared hosting solution that I just moved over to. After the move, I did an upgrade to the newest CiviCRM version but left WordPress intact (no upgrade). Scheduled cron jobs were working fine ...
1
vote
1answer
14 views

Error “Could not find a valid session key” after contributions are made

Recently in the past we did do a migration from a development site to production and I'm not sure if we were having the issue before migration or not. Every time someone makes a contribution they ...
3
votes
1answer
68 views

WordPress 5.5 'breaks' CiviCRM frontend pages without upgrade to 5.26+

The links in our renewal notifications stopped working following the automatic site upgrade to Wordpress 5.5 on Aug 11th. What happened is that the links just arrived at the 'Wordpress Base Page', in ...
0
votes
2answers
55 views

Consistent failure to upgrade from 5.25.0 to 5.28.x

I try to follow https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/ to upgrade from 5.25 to 5.28.n as 5.25 is broken in WP5.5 After the step Point your web browser to the following URL ...
5
votes
2answers
242 views

Shoreditch looks different in wordpress

The contact screen in shoreditch on wordpress looks like this; Different from the screens i find on the extension page. Is there a reason, or am I doing something wrong?
3
votes
2answers
51 views

JPG files uploaded as notes can't be viewed

I've attached some JPG files to notes in contact records, but them I can't open them and if I save them locally then most applications can't open teh saved version and say they aren't in a supported ...
2
votes
2answers
17 views

Icons are not populating to be selected for Activity Type Options

Until today I have been able to change or add an icon to an Activity Type. Now when I click on the icon, the Choose Icon box pops up with a search dialog and the option for no icon but I'm not seeing ...
1
vote
1answer
19 views

ExtendedReport extension throws fatal error on WordPress Access Control save settings

With the extension enabled (nz.co.fuzion.extendedreport) the settings in WordPress Access Control cannot be saved. Disabling this extension allows the settings to be saved. The error displayed is &...
2
votes
2answers
147 views

404 Error During Install (Wordpress)

I m attempting to install CiviCRM 4.7 in Wordpress. I have all green bars, and have verified multiple times that the database password and user are correct. When I click the "Check Requirements and ...
0
votes
1answer
40 views

Wordpress Server Migration

sorry for what is probably a ridiculous question. Our wordpress site was migrated to a new server by our host, the domain is unchanged. Now several of the CIVICRM features are not working anymore. ...
1
vote
2answers
295 views

How do I add new tab to the Contact Summary Page?

I create a new plugin and I try to use hook for adding extra tab in the contents, my question is how to get $contactID? add_action('civicrm_tabs', ' civitest_civicrm_tabs'); function ...
0
votes
0answers
18 views

Event registration page resets on submitting form

I am having a hard time figuring out why my event registration page keeps refreshing after I try to submit a test registration. The page loads the information page, then you proceed to the ...
1
vote
1answer
229 views

Why is my Menu and dashboards not working on clean installation on Wordpress?

I have installed Civicrm 5.4 on a new Wordpress installation, I ran through the setup with one issue of a dashboard contact ID and have gone through the Configuration Checklist, but after that my ...
1
vote
2answers
129 views

Your database settings don't appear to be correct. All green, but still error!

trying to install CiviCRM with Wordpress and I get the red DB error BUT all the line items are green. Any suggestions? Thanks! WP: 4.9.10 CiviCRM: 4.7.30 Wordpress Mysql: 5.7 on Azure Added ...
3
votes
1answer
90 views

CiviCRM database issue with views and the definer

We have a website using CiviCRM that was recently switched from Drupal to WordPress as well as to a new server. Everything on the website is working properly and they have had no issues with CiviCRM. ...
0
votes
1answer
35 views

Links to a contribution page with checksum and contact ID generate a fatal error

I want to send email to members with a link to the membership renewal page profiled with their data. I create a suitable link including the contact ID and checksum, of the form https://example.com/...
0
votes
2answers
25 views

Path problem for webhooks and other internal resources

I suddenly have a path problem on one of the sites I look after. I just updated to Civi 5.28.3 and wordpress was already at 5.5. I can't swear that the problem occurred because of the upgrade though. ...
0
votes
0answers
16 views

The public facing “Payment Options” are hidden when using shortcode on page

We are using a contribution form and are embedding it with a shortcode in a Wordpress page. The issue we are facing is, that the "Payment Options" section is hidden, when the form is ...
0
votes
1answer
76 views

What to put in wordpress content views with civicrm dataprocessor join

I am stumped :) I have set up everything to search civicrm from front end of wordpress. I see on content views the civicrm section but have no idea what to put in to see the dataprocesses selection. ...
2
votes
1answer
48 views

How do I add a CiviCRM Contact as a User in Wordpress without them being a Member and using the WP Member Sync Plugin?

Our organisation has one Membership type in CiviCRM, and we have that syncing with a Group in Wordpress using the CiviCRM Wordpress Member Sync plugin. All is well. We also have a Guest sign-up form (...
1
vote
1answer
21 views

The menu bar doesn't load in Wordpress

After transferring the website to a new URL, I can't get the Civi menu to appear. I'm running the latest wordpress (5.5.1) and latest Civicrm plugin (5.28.0) I've also noticed that there are ...
0
votes
2answers
39 views

WP upgraded 5.5.1 and get Warning: session_destroy(): Trying to destroy uninitialized session

Wordpress 5.5.1 upgraded today and I now get a screen full of messages as below: CiviCRM is V 5.27.1 and PHP 7.3. Have cleared Civi cache. Any ideas please? Warning: session_destroy(): Trying to ...
0
votes
1answer
30 views

Could not find a valid session key when submitting Petition

Help needed. The error below is received when I click on the submit button for a petition (survey). This function has been working fine for several months. There are no customisations in place in this ...
1
vote
2answers
185 views

Installation error for CiviCRM in Wordpress

I have searched for answers and none apply to this particular instance. I get one particular error preventing me from installing CiviCRM in WordPress. I have the latest version of CiviCRM and ...
1
vote
2answers
88 views

WordPress CiviCRM Map Contacts

WordPress v5.1.1 - CiviCRM v5.10.4 Trying to display a map of my Contacts. Created SmartGroup of all Current Members. Click Map Contacts from SmartGroup. Only displays myself on the map. Created ...
1
vote
1answer
22 views

Migrate from Drupal to WordPress - 'DB Error: no such table'

I'm following the methodology at https://docs.civicrm.org/sysadmin/en/latest/misc/switching-cms/drupal-to-wordpress/ to migrate from Drupal to WordPress. After importing the database tables to the ...
0
votes
1answer
32 views

browser session expired = unable to complete event form

I am using WP 5.4.2 - PHP 7.2 - CiviCRM 5.27.3 - the Plugin lite-speed 3.2.4 is activated. UAT has raised this issue : "the browser session has expired you are unable to complete the event form ...
0
votes
2answers
20 views

CiviCRM admin menu not visible in Wordpress

Hi I am running CiviCRM 5.29.0 on Wordpress 5.5.1. Recently the admin menu for CiviCRM has disappeared which prevents me from managing the CiviCRM database. Any suggestions how to fix it. I am running ...
1
vote
1answer
20 views

CiviMobileAPI / CiviCRM WP REST API error, and possibly related: WordPress - Site Health reporting REST API errors

Issue started when getting an error when trying to authenticate with CiviMobile - via phone. I msged the CiviMobile folk and they replied, copying me with this note: When we use any CIviCRM API (For ...
16
votes
7answers
635 views

How to allow parents to register children but still record their own info

For class registrations, parents register their children, but they don't need to register themselves (because they won't be attending the class). Has anyone come up with a way to handle this, that ...
0
votes
1answer
111 views

Problem with register_rest_route call since 5.28.0: missing the required permission_callback argument

Ever since we upgraded to CiviCRM 5.28.0, one of our sites is getting several error messages like this: Notice: register_rest_route was called incorrectly. The REST API route definition for civicrm/...
2
votes
1answer
41 views

How can I automatically add a Capability or additional Role in WordPress based on the data stored in CiviCRM?

* EDIT * We have a multi record custom data group with a field called "Status". When this field changes value to "Completed" we want people to see specific pages in WordPress. I have tried to setup a ...
0
votes
1answer
26 views

cannot access /wp-admin/options-general.php?page=civicrm-install after installing 5.28.3

I have found it impossible to upgrade from CiviCRM 5.25 to 5.28 to get around the breakage caused by the WP upgrade from 5.4 to 5.5 My attempted solution has been to make a staging site, completely ...
1
vote
1answer
33 views

Mailings -> New Mailing page freeze

I'm running civicrm 5.27.2 on wordpress. When I click into the new mailing in the mailings menu, the page freezes. The console yields this error: angular-modules.fb2f4d770923a3db9400b2a235e84801.js:...
0
votes
1answer
40 views

Database upgrade fails updating to CiviCRM 5.22.1 to 5.28.3

We were still running CiviCRM 5.22.1 when Wordpress updated to version 5.5, which broke our donation pages because of changes how wordpress redirects. I updated to CiviCRM 5.28.3, but the database ...
2
votes
1answer
89 views

Events link outside of civicrm admin area does not work in wordpress

I installed wordpress in a directory that is not root. I later installed Civicrm. From within the admin area I am able to access the events without any issue. when I use the test link to access an ...
1
vote
2answers
115 views

Fresh WP install succeeds then fails - path or permissions problem?

I've followed the install instructions on docs.civicrm.org site to make a fresh installation of CiviCRM in Wordpress on a local server (Synology NAS running Linux kernel). All went fine, leading to ...
0
votes
1answer
32 views

Where can I find CiviCRM 5.26 for WordPress?

I'm stuck in a conundrum, trying to update CiviCRM 5.22.1 to 5.28.3, but the database upgrade fails, possibly related to wordpress 5.5 already being installed, but also possibly due to requiring the ...
1
vote
1answer
68 views

SpamAssassin marking mailings as compromised WordPress site

A few of my constituents have told me that my emails are going to their Spam folder in Gmail. I did some digging with mail-tester.com and found that SpamAssassin is dinging my mailings -1.629 points ...
1
vote
1answer
33 views

DB Error: unknown error when sending CiviMail

I recently upgraded my WordPress CiviCRM from 5.25 to 5.28 and in doing so needed to migrate the SQL old 5.5 database to 5.7. The upgrades went fine, but I now have an error when trying to send group ...
1
vote
1answer
62 views

session problem causes white screen

I have a website with paid events. Earlier, I mentioned that doing a payment for an event results in a white screen. The cause of the white screen is the session variables: they do not survive the ...
0
votes
0answers
26 views

Issue upgrading civicrm on wordpress

I'm trying to upgrade my actual installation of civicrm to version 5.20.0 on wordpress 5.4.2 I've follow step-by-step the online documentation (https://docs.civicrm.org/sysadmin/en/latest/upgrade/...
2
votes
1answer
44 views

getFieldValue failed upon organizing a case

When clicking on "manage case" in the case tab of any contact, I get the error message "getFieldValue failed". I can use all other parts of CiviCase, but don't see a possibility to ...
0
votes
1answer
100 views

Migrating to WPEngine

I'm working on migrating our Wordpress site to WPEngine, and I don't know how to get the civi database onto WPEngine. WPEngine doesn't allow the creation of a new database for civi. Has anyone done ...
2
votes
2answers
84 views

Upgrade error: Rebuild Multilingal Schema

I'm trying to upgrade CiviCRM on my Wordpress website from 5.25.0 to 5.28.0. I've already completed upgrade in the past, so I know how to do it. When I try to update the database, upgrade stay stuck ...
0
votes
2answers
41 views

WordPress 5.27 membership renewals failing

I'm on latest WordPress, with Civi 5.27.4 Membership renewals fail both with a URL created with smarty sent in an email (which has previously worked), and attempting to renew a logged-in admin. The ...

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