All Questions

0
votes
1answer
15 views

How to install the missing countries

When adding a new contact, I want to insert the address including the country. However, in the drop-down menu, only a few countries are listed. How can I add missing countries to the drop-down menu at ...
1
vote
0answers
10 views

How do I get the non-deductible-amount to print in a receipt?

The person bought a book and said 'round it up to x' as a donation. The person taking the order has gone Contributions > New contribution > Credit card contribution The 'non deductible amount'...
1
vote
1answer
5 views

Where is 'Payment Method' stored in the database for a Contribution “Payment Details”?

Simple question! What table is this in, where do I find it? Latest Civi/Drupal This is on a contribution detail page. I updated the payment_instrument_id in civicrm_contribute but it does not change ...
0
votes
0answers
10 views

Emailed copy of report includes the SQL Query

Running civiCRM 5.14.1 ... and Joomla 3.9.8 When I receive my scheduled emailed Contribution report, the email contains the SQL used to generate the report... How do I avoid this?
1
vote
2answers
20 views

How to use PDF API in production?

(This post is following a previous question I asked and is related to ErikH's answer: https://civicrm.stackexchange.com/a/31142/6991) Context: I want to send per email an attached amended certificate ...
0
votes
0answers
9 views

How to identify and report on donor anniversaries?

We'd like to acknowledge donors who have given continuously for (say) 5 years. Let's say 'continuous' means at least one donation in a year. How could these contacts be identified and reported? I've ...
1
vote
2answers
25 views

Prevent automatic login after registration

When people register on my wordpress website using a civicrm profile, they get logged in automatically. As I first need an Administrator to approve the user, I would like users not to be logged in ...
1
vote
0answers
14 views

Drupal 7: Configure Page - Member Signup and Renewal | Notice: Undefined index: amount_block_is_active

Repeatable on Drupal 7 CiviCRM Demo at https://civicrm.demo.civihosting.com/civicrm/admin/contribute/amount?action=update&reset=1&id=2 If you save the "Amount" tab on the Configure Page - ...
4
votes
1answer
44 views

Event signup - email address verification?

Is there a way - with CiviCRM on WordPress - when an unauthenticated user registers for an event, it'll send an email with a link they need to click on to confirm their registratin?
0
votes
1answer
12 views

Manage Groups shows no groups after server move

We moved our CiviCRM install to a new server a couple of weeks ago. Everything seemed to go smoothly, but we've now noticed that the Manage Groups page is empty: Clues that I've got so far: This ...
2
votes
1answer
16 views

Why are duplicate activities being created?

I have a client who has noticed that some activities that they create are being duplicated. I can see solid evidence of exact duplicates - apart from the id in the activity record. In the activity ...
1
vote
0answers
10 views

'Card on File' ad hoc Recurring Payments - Do they link to membership?

On the latest and greatest. If we run a card on file payment for a recurring payment profile tied to a membership, we are noticing the payment does not show up as a linked payment when viewing their ...
2
votes
0answers
22 views

Unwanted “Contribution Amount” appears in Line Item which makes it look like its incorrect

Added a Price Set. Go to Contribution Page and the Receipt Email shows all the Price Set Items but along with it also shows Contribution Amount. Before Adding defaultPriceSet from the above-...
1
vote
1answer
33 views

How to increase the autocomplete search results in webform

How to change the module code to increase the autocomplete search results in webform. we have two contact one is enquirer and another is organisation its result 12 on autocomplete.
2
votes
0answers
14 views

Display Membership type description on contribution page?

Can't seem to find the answer but sure there must be a simple way to achieve what I need. On the contribution pages for Civi I would like to show the membership type description for the various ...
2
votes
0answers
6 views

Dashboard Summary on Memberships Page

I've just found out that the Membership Dashboard - specifically the summary table at the top of that page - is not visible if you don't have the permission 'CiviCRM: view all contacts'. Is there any ...
1
vote
1answer
14 views

Delay automated email like receipts

Is there a way I can delay when a automated E-Mail is sent. For Example - I would like the receipt email when one submits a contribution to be delayed by a few hours. Thank you
2
votes
2answers
49 views

I get a WSOD when I use the search function on CiviCRM

CiviCRM was working fine until I downloaded an extension called CiviRules. I looked into the API for field UFMatch, clicked around in there, and pressed execute (got no warning that it was going to ...
1
vote
2answers
39 views

How to attach a .pdf certificate to an email?

I have an insurance certificate that I want to send to specific member, manually or automatically as a .pdf attachment. How can I do this? My question seems stupid but I don't find the way. With ...
2
votes
2answers
30 views

At signup, auto assign organization:contact relationship based on email domain being the same

Is there a way for this: When a new contact is created (through drupal or backend), auto assign a relationship to an organization if one exists with the same email domain as the contact's email ...
0
votes
1answer
14 views

CiviMobile App error when editing phone

CiviMobile app on Android errors when trying to add or edit a phone number. clicking save returns error "Please enter phone number" App occasionally crashes when trying to add a phone number. ...
0
votes
0answers
17 views

Basic Wordpress user cannot see CiviCRM

I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts ...
2
votes
1answer
32 views

Can you edit webform submission values without invoking payment?

We have a webform that is used for a complex event registration, with all of the registration details stored in the webform and nothing in CiviCRM except the contribution record. We'd like to be able ...
1
vote
0answers
16 views

How to move recurring contribution when changed Payment processor?

We are moving from paypal to another processor. But there’s lots of recurring contributions that are already setup with paypal. What is the best practice when changing payment processors? Thanks
2
votes
1answer
30 views

Honoree section not appearing on contribution page even though enabled

I have a website on Drupal 7 that is using the latest version of CiviCRM (5.13.4). I'm trying to set up a contribution page with an honoree section. The options appear when setting up the ...
7
votes
2answers
66 views

Deduping within contact records

I've noticed that some of our contact records have the same email duplicated (e.g. as 'home' and 'work' or 'main' and 'work' emails). I'm not seeing a simple way to find these records so we can clean ...
4
votes
1answer
53 views

Currency in webform billing items always dollars

In my installation, under admin/setting/localization, I have enabled multiple currencies. The default is $. The monetary amount display is %c %a. If I create a new contribution page in CiviCRM, I can ...
0
votes
1answer
18 views

How to cure empty config screens in civi?

We are getting two Civi config screens which show a header, but no content. The screen loads but is empty - no options, no fields, no instructions. One is when wanting to delete a custom field - here'...
0
votes
1answer
18 views

How to change a sites URL

CiviCRM 5.14.0 I've read several explanations of how to change a sites URL but I am not having luck. I have made the changes in my apache2 sites-available conf file and restarted apache2. I have also ...
2
votes
1answer
48 views

Is it possible to Pre-Fill Form Fields Using URL Parameters?

I would like to pre-fill this field in the picture and I have tried with following URL, but it doesnt seem to work! Anyone has clue if this is possible with civicrm links? Thanks https://example.com/...
2
votes
1answer
161 views

How to install a separated Civi database with Drupal 8?

I am very confused with the evolution of Drupal 8 going away from its ability in Drupal 7 to easily handle multisite. Is it still possible to share a Civi database with the multisite extension with ...
1
vote
0answers
7 views

Recurring Direct Debit Donation Amount Changes Not Reported on CiviCRM Bank Reconciliation

We encountered an issue that when changes are made to a donor's contribution amount before a ACH/EFT run, the amount is reflected by the bank, but is not updating when running a bank reconciliation ...
1
vote
1answer
18 views

How can I generate a CiviMail delivery & Click-thru report

I need to email a report to a person of a particular mass email that was sent from CiviMail. The person doesn’t have access to CiviCRM. How can I generate a CiviMail detailed delivery & Click-thru ...
4
votes
2answers
107 views

How to get CiviCRM Views to work in Drupal 8 with separate CiviCRM database

When setting up a Drupal 8 with separate CiviCRM database, the Drupal views cannot read the CiviCRM database: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'xxx.civicrm_contact' ...
1
vote
2answers
34 views

How to setup a camping event with 2 part payment option?

Here are the conditions I need to meet Registration Cap: 15 people Deposit Fee: £10, a non-refundable deposit of £10 per person is due at time of registration, to reserve your space. Payment Options ...
3
votes
3answers
68 views

Is there a way to produce automated welcome emails for individuals who sign up to receive our newsletter?

I want to figure out if we can create automated email sequences in CiviCRM. So, for example, if someone signs up for our newsletter, they get an email immediately that has some of our "best of" ...
2
votes
2answers
67 views

How do I find individuals that are participants in multiple (two) events?

I want to see who is registered for both of two events. How can I do that as a search or a report?
3
votes
1answer
21 views

Limit contributions

We are selling exhibit booths on our website using an online form. We are almost sold out and don't want someone to pay by credit card only to be rejected. Is there a way to keep the form active ...
1
vote
2answers
123 views

Civivolunteer Opportunities not showing

I've seen similar posts but have not found a solution. I've created an event and have provided volunteer opportunities for that event. When someone goes to the page to volunteer for an event, the ...
0
votes
1answer
13 views

Cannot install iATS extension

What am I doing wrong? Keep receiving an error message whenever I try to install iATS extension. Can anyone suggest please? Thanks https://pastebin.com/4BkQErA8 Backtrace: > [info] $...
2
votes
2answers
67 views

Fuzion tokens for membership start and end date

I want to use Fuzion tokens in an attachment letter (an insurance certificate) and I need to show up start and end date for this certificate. It's easy for name and everything related to contact or ...
0
votes
1answer
16 views

scedule reminder test not working - excute now for job not working

So I have set up a scedule reminder and made sure it is only dirrected to my email. When I go into sceduled jobs and execute the send_reminder job, it doesn't work. I worked twice yesterday to a ...
0
votes
1answer
13 views

Cannot Find Solution For “Membership status cannot be calculated for <dates>” Renewal Error!

I have read the related thread and tried many iterations to find a solution for the error The membership cannot be saved because the status cannot be calculated for start_date: 20190701 end_date ...
2
votes
0answers
14 views

Batch Credit Card Processing

Can CiviCRM do a batch credit card transactions where the transactions get send to the payment gateway in a batch? I tried going to Contributions > Batch Data Entry / Accounting Batches, and when I ...
1
vote
0answers
23 views

Problems inserting action tokens with default wysiwyg HTML editor

CiviCRM 5.14.0 This is a new site and I am testing inserting action tokens in emails. If I use the link symbol in the wysiwyg, it inserts double-quotes around the link but the {aciont.reply} already ...
0
votes
0answers
28 views

Profile form submit error page displays duplicate data entry fields

I’ve used a profile on a Wordpress page on our website to gather constituent demographic info, with required fields set at the profile level. If you’re on this page as a visitor to the website and ...
0
votes
1answer
15 views

Error when registering for an event - DB Error no such table

Hello I am getting the following error when trying to register for an event. Not sure what is happening or which table is missing. I am running CiviCRM 5.2.13 on CentOS Linux/Plesk 17. Any Help would ...
0
votes
1answer
18 views

Drupal AJAX HTTP Request terminated Abnormally after file upload

I am getting the following error (as shown) when trying to upload a file to a normal content type. This started happening after migration of the Drupal site to a new server and more than one site ...
1
vote
1answer
24 views

Multiple Payment Processing account in Civicrm

Good day all, A company needs to setup Social Giving using Civicrm. Is it possible to allow multiple non-profits enable their respective Payment Processing in single Civicrm installation/instance? ...
0
votes
0answers
11 views

Event fees not showing on info page or registration page

Have set up an event with fees and pay later option (no payment processor installed yet) The fee list does not show on the event info page, And when following the register now link no fee option is ...

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