All Questions

1
vote
1answer
48 views

Permissions for new files under tempates_c/en_US created using 751 permission which does not allow write for group

After templates_c and en_US files are removed/deleted, Civi will recreate new folders and files. (This is recommended when upgrading Civi). Running as Apache these folders/files are then re-created ...
0
votes
0answers
23 views

Drop down menu not working in WordPress

My CiviCRM drop down menu is not working in my WordPress Dashboard. Hence, I can't access membership info, etc. How do I know if it is a hosting problem or a CiviCRM problem? My host says it doesn't ...
0
votes
1answer
8 views

Is it possible to assign a “custom group” to a specific roles of users?

I have a custom set of data that I wøuld like be only visible to users with specific permission. is it possible to achieve? thanks
0
votes
1answer
41 views

How to copy a Custom Field in a related Contact's Custom Field?

I use a Webform to register both Parent and related Children to an Event. I would like them to share a common Participant Custom Field information : this does not seem possible, since each ...
2
votes
1answer
12 views

CiviCRM database issue with views and the definer

We have a website using CiviCRM that was recently switched from Drupal to WordPress as well as to a new server. Everything on the website is working properly and they have had no issues with CiviCRM. ...
1
vote
1answer
10 views

DB Error: no such table

I am using CIVICRM imported from a Drupal installation now in wordpress. The entire import process was done according to the corresponding tutorials. Everything works fine, except when trying to see ...
0
votes
1answer
16 views

CiviEvent backing out of contact change from dedupe rule

Is there a way to "back out" a change caused by a dedupe rule on an event administratively? I see two records with the same name, Person A. I have had a dedupe rule on an Event that was incorrect. I ...
0
votes
1answer
22 views

Recurring contributions on paypal pro - undefined index

We have a contribution page with the option to mark the donation as recurring with the ability to specify the term (how many months). This was working well, until recently, we are receiving a big red ...
0
votes
0answers
9 views

Nothing happens when selecting any “Actions” dropdown options

After upgrading to 5.12.1 (and then 5.12.3), none of the dropdown options under "Actions" work. For example, when conducting an Advanced Search and selecting, "Print/Merge Documents" or "Export ...
0
votes
2answers
13 views

Manage Groups not listing groups

None of my groups are listed on the Manage Groups option in the Contacts menu. Its applies to all my sites which vary between CiviCRM 5.2 to 5.11. Some are new sites some upgraded from 4.7.x where it ...
2
votes
1answer
35 views

can't edit Contact Details for records with a custom subtype (Error: One or more contact subtypes have been de-selected from the list …")

I first posted this issue under another question (after upgrade, can't edit Contact Details fields (Custom Addressee and de-selected subtypes errors)) thinking two separate issues were related. ...
0
votes
0answers
8 views

Installing Civicrm on Drupal 7 site

I have uploaded Civicrm 5.12.0 on a Drupal 7.65 site via FTP. After upload was completed, I attempted the installation script, but nothing happened. Is there a step that I forgot to do or wasn't aware ...
1
vote
0answers
13 views

Strange php error after updating old view

As part of our migration to latest civi for numerous sites, we had to make an adjustment to a drupal calendar views on the existing, live older civi site (4.0.5). (We're upgrading all sites to 5.12 -...
1
vote
1answer
25 views

Anonymous user filing out a profile unintentionally remove themselves from groups

When an anonymous user fills out a contribution or other form with a profile that includes the ability to select groups, the user may leave those checkboxes blank, like so: If the anynomous user ...
2
votes
1answer
45 views

Page - specific Datepicker config in jcalendar.tpl

How does one add a default value in one of Datepicker fields while adding or editing Relationship? For example, set today's date as a start date at Enabled checkbox check and as the end date if un-...
0
votes
1answer
18 views

How to set a permission using drupal ACL?

I am developing an extension. I want to provide permissions using drupal. I am using following hook for creating a permission hook_civicrm_permission(&$permissions); But, how to do that (means ...
2
votes
1answer
60 views

Civievents - warning when user registers for event (CiviCRM 4.7.23)

My CiviCRM version is: 4.7.23, Drupal: 7.56, PHP: 7.0 I have trouble with CiviEVENT. When participant fill and sendregistration form for event (when he doesnt exist in database) in CiviCRM i see this ...
0
votes
0answers
7 views

Event Registration - Pending (Pay Later) - Cannot add payment

Example of issue: Website user registers for event - chooses pay later option. User makes payment via cash or other method at event. Site administrator tries to change status to Completed and ...
2
votes
2answers
37 views

CiviCRM CK editor trying to access Skins.js, and CSS resources from the Drupal 8 core assets instead of the Civi directories

So I'm having a weird issue where when trying to create a new mailing or event. The wysiwyg editor does not show up, instead the html editor appears as blank. There are errors in console (404 errors) ...
1
vote
0answers
12 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
1
vote
1answer
31 views

Data is not loading in CiviHR

In the CiviHR installation, data is not displaying in self service portal. In menu like My Leave under self portal showing angular js error in console. But in HR menu I'm able to see all my contacts. ...
2
votes
1answer
116 views

Unable to browse images on the CKEditor in the admin area

When i try to browse and upload images on the CKEditor in the admin area i get the error below. Can someone give me a clue. See the screenshot. wrodpress 4.6.1, civicrm 4.7.9 Fatal error: Uncaught ...
1
vote
1answer
128 views

Contribution emails not being sent - Direct Deposit/Pay Later

For online contributions, the only email that gets sent is when the contributor pays immediately (receipt). Thank you emails are not automatically sent and I cannot work out whether this is ...
2
votes
1answer
73 views

Why don't contributions (for membership) paid using PayPal, complete and send receipts?

Using Joomla 3.8.5 and CiviCRM 4.7.29. a membership transaction is entered in CiviCRM and paid via PayPal. The transaction completes in PayPal and an IPN is sent to CiviCRM. CiviCRM displays the thank-...
0
votes
1answer
58 views

Membership Page - Contributions page

I am currently attempting to make a membership page. I keep getting this pop-up "you need to enable Separate Membership Payment when online contribution page is configured for bo- Membership y ...
0
votes
1answer
45 views

Setting up non-Admin user account in Drupal / CiviCRM - Menu bar not visible

When I create a user account with authenticated user permissions + some additional create/edit permissions, the Drupal Menu-bar or the CiviCRM menu-bar doesn't show. Only when I add the admin ...
0
votes
1answer
37 views

View and subscribe to Public Smart Mailing groups using {action.subscribeUrl}?

I'd like to use {action.subscribeUrl} so email recipients can view and subscribe to public mailing lists. However, it does not show public Smart group mailing lists. Is there a way to show Smart ...
2
votes
1answer
50 views

100s of duplicate contacts created of current user when using CiviCRM

I have recently migrated a CiviCRM instance from Joomla to Wordpress, everything went smoothly. The installation is using CiviCRM 5.7.2 and PHP 7.2. We're now seeing a peculiar problem where, when ...
1
vote
0answers
18 views

One of our admin users is replicating multiple times a day CiviCRM 4.6.38 Wordpress

We are using CiviCRM 4.6.38 Wordpress. One of our admin users is replicating multiple times a day and I don't know why or how to resolve this issue.
1
vote
0answers
17 views

ContributionDashboard correct amount not equal CiviReport

Stripe.com shows we received a donation of $15. It correctly shows on the Civi Contribution Dashboard. When we run Civi Report, the amount shows up as $30. We have many cases when the report and the ...
1
vote
1answer
27 views

Management of Tags not possible

Every time when i try to manage the existing tags i get into a loading loop without any end! No Tag is listed, no modification is possible) Installation: wp 5.x multisite but civicrm is active only ...
1
vote
2answers
28 views

Manage Tags is loading a blank page

When a staff or admin goes to manage tags, the page doesn't seem to load anything. I have checked in Drupal permissions that both admins and staff have permissions to administer tags and tag sets (in ...
0
votes
1answer
45 views

Joomla Cron not finding setting files

Running Joomla 3.9.0 Civicrm 5.7.0 PHP 7.0.2 Recently update Civicrm to 5.7.0 - Prior version and my cron job was working fine. Now it hasn't run since November 7th Run cli.php php /var/www/clients/...
1
vote
1answer
25 views

Menu does not appear unless in debugging mode in wordpress

I just freshly installed Wordpress and CiviCRM on my GoDaddy hosting. Installation appears to have worked fine. When I go into CiviCRM however, the CiviCRM menu bar does not appear at the top but ...
1
vote
1answer
24 views

Cannot edit links (or source code directly) in Scheduled Reminders

Configuration: Wordpress 5.1.1, CiviCRM 5.10.3 We needed to edit a link in our Scheduled Reminders and discovered we can no longer do so. This is the behavior: We can edit these reminders just fine,...
1
vote
1answer
47 views

Child groups with all parents disabled shows in group list

I'am currently using Civicrm version 5.3.1 with drupal 7.59. Steps to replicate: Create one group, parent A. Create a one group, child A and assign parent A group created above as parent. Disable ...
0
votes
1answer
35 views

Report with access “everyone (includes anonymous)” not displaying correctly

Civicrm 5.2.2 Wordpress 4.9 I have created a report and given access to "everyone (includes anonymous)" and also given view reports permission to anonymous user. This is the URL https://leep.ngo/...
0
votes
1answer
34 views

com_civicrm/civicrm/CRM/Core/BAO/SchemaHandler.php on line 730

Do you have any information about the solution of the error found in the image? Joomla Version: 3.7.4 CiviCRM Version: 4.7.22
0
votes
1answer
46 views

CiviMail shows empty recipient list

CiviCRM 4.7.24 on Drupal Since updating to 4.7.24, no groups appear in the recipient list
1
vote
1answer
37 views

How do I removed accordions in the advanced search

My charity needs a custom address field, rather than the address field that comes with civicrm. This is mostly set up, but there is one issue we have. We have removed the fields from the advanced ...
0
votes
1answer
24 views

How to fix it? By pressing “Print Summary”, there are extra 2 blank pages printed

By pressing "Print Summary", there are extra 2 blank pages printed. One of them is before the content and the other is after. How can I make them disappear? I'm using CiviCRM version 5.10.4. Thanks.
1
vote
2answers
54 views

After upgrade to 5.6 status still shows 5.4.0

I have CiviCRM for Drupal 7. Just upgraded from 5.4.0 to 5.6.0 via drush. Everything seems OK, including database. Drupal module page shows 7.x-5.6.0. However, CiviCRM status page still thinks that I ...
2
votes
1answer
88 views

Problem with membership contribution page

In civimember, I'm setting up a contribution page. The help for the "display membership fee" field says: "If the page 'Separate Membership Payment' is NOT enabled AND the Contribution Amount is ...
3
votes
1answer
87 views

Joomla account creation fields not appearing on profile forms

I have exactly the problem listed in this forum post: https://forum.civicrm.org/index.php?topic=11260.0 I'm not able to create any Joomla user via a CiviCRM profile form, because the Joomla user ...
3
votes
1answer
41 views

QuickSearch not working

I'm dealing with a system where the Quick Search box is not working. Using the browser dev tools shows ajax requests being sent but receiving a '406 Not acceptable' error. According to https://...
1
vote
1answer
44 views

CiviMail report not showing proper data after upgrade

I have recently upgraded CIVICRM to 4.7.27 and my wordpress version is 4.9.1. Before upgrade civimail report was showing proper data for example "Unique Opens", "Total Opens", etc. But now it's ...
0
votes
1answer
14 views

Creating a custom Form: Action (view vs update)

I'm building my first extension, and have created the sample quickform using civix generate:form. So far, so good, the form shows and works within a modal popup. I've noticed with Core forms (like ...
1
vote
2answers
142 views

Custom fields for invoice / PDF

I know that sticking in a contact-related custom field to the invoice template is just "contact.custom_xx" (where xx = custom field id). We're trying to do the same for a Contribution-related custom ...
6
votes
2answers
238 views

How do I display a custom field in an invoice?

I'd like to be able to display a custom field in the generated PDF invoice for a contribution. I've added the custom field to contributions, but it will not show up in the invoice. Is it possible to ...
1
vote
3answers
182 views

Event invoice (receipt) - custom tokens

Can anyone provide guidance how to create tokens for custom participant fields, to be added into a Contribution Invoice Receipt for event registrations? Our tax system requires that VAT registration ...

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