All Questions

0
votes
0answers
1 view

Is it possible to show CiviMails within our Drupal CMS system?

When CiviMail gives a permanent link to a public mailing it simply creates a raw html page for the email. Eg, on a link like this: civicrm/mailing/view?id=1528, we see the mailing exactly as it was ...
0
votes
0answers
7 views

Membership Fee token displays in Email with 9 decimal points

Scheduled Reminder for renewing sponsorships uses membership fee token. However when sponsors receives the resultant email reminder the fee is displayed as XX.XXXXXXXXX.
0
votes
1answer
6 views

Deleting duplicate contact

How do you delete a duplicate contact on CRM please? I have looked at the various fields but can't find any deletion button. Kind regards Amanda
0
votes
0answers
18 views

Membership dashboard issue caused using webform for membership signup

I am having an issue with the member dashboard when users signup for their membership via a webform. I roughly followed this to setup the webform/Drupal signup process. The membership is assigned to ...
2
votes
1answer
15 views

Getting active relationships using the API is returning contacts in trash

I'm doing this call $result = civicrm_api3('Relationship', 'getvalue', [ 'return' => "contact_id_b", 'relationship_type_id' => 5, 'contact_id_a' => "user_contact_id", 'is_active' =&...
1
vote
0answers
9 views

Free membership does not start before a second, paid for membership has been paid

There is a price set with two different membership types, which both can be selected. One membership type is free, the other has to be paid for with a pay later option. If both membership types get ...
3
votes
1answer
47 views

No Active Recurring Contributions on civi record but stripe has the data. Is there a way to resend IPN?

Due to a webhook problem, we have a few recurring donations that are now being processed by Stripe, but are not being recorded in our CiviCRM contribution table. Is there a way to resend an IPN, or ...
0
votes
0answers
5 views

What webhooks Endpoint to select for Stripe 5.3.2 extension

We are taking payments for contribution, events, memberships, and recurring payments with paypal pro currently for processing online and in backoffice. Planning to move towards Stripe extension and ...
1
vote
0answers
27 views

Membership renewal for organisations - how to remove: On Behalf Of Organization

I have setup a webform for an organisation to become a member, this process also makes a Drupal user. I roughly followed this. The membership is with the organisation, the Drupal account is also ...
0
votes
0answers
9 views

Joomla Installation causes Internal Server Error

I have a fresh install of Joomla 3.9.6 and trying a fresh install of CiviCRM 5.13.4 and I have been following the instructions found here https://docs.civicrm.org/sysadmin/en/latest/install/joomla/ I'...
0
votes
0answers
15 views

Contribution shortcode is visible to logged in users

When I look at a Wordpress page with a CiviCRM contribution (inserted via [civicrm component="contribution" id="6" mode="live" hijack="0"] shortcode) as a logged in user I can see part of the ...
5
votes
1answer
20 views

Track activities and changes that were made in civicrm by staff

What is the best way to track what changes that a staff member has made in civicrm? I am trying to track activities and changes that were made in civicrm by staff.
2
votes
0answers
8 views

Membership fixed period, not working as expected

I want to to create a monthly membership that recurs automatically, but doesn't start until the first of the following month. So if someone signs up January 2nd, they won't be billed until February ...
1
vote
1answer
11 views

Fatal error: Class 'DB_DataObject' not found in /sites/all/modules/civicrm/CRM/Core/DAO.php on line 49

After upgrading to 5.13.4 all of Civi has disappeared to be replaced with the error Fatal error: Class 'DB_DataObject' not found in /var/sites/c/[site]/public_html/sites/all/modules/civicrm/CRM/...
4
votes
1answer
14 views

How do I find the ID of a custom field, contribution, option value, etc.?

Many answers posted here involve finding an ID number for a custom field, or a group, or something else. How do I do that?
1
vote
2answers
33 views

How do I make street address not a required field?

When creating a contributions page for member dues, street address, city, country are all required fields. I do not want them to be. How can I make them not-required fields?
0
votes
0answers
9 views

Drupal AJAX HTTP Request terminated Abnormally after file upload

I am getting the following error (as shown) when trying to upload a file to a normal content type. This started happening after migration of the Drupal site to a new server and more than one site ...
0
votes
1answer
13 views

Installation CiviHR

I would like to install CiviHR and design the data base, but I need support and training for tha. Is there any organisation or individual in the Netherlands that can provide that support?
0
votes
1answer
29 views

Token information not pulling through to Mailing Template

Really hoping you can help with this. We had a security update on Civi yesterday which appears to have caused an issue with how one of our tokens is pulling through to a mailing template. We used a ...
4
votes
0answers
19 views

Is the new CiviCRM menu bar broken when using the Edge browser?

I was providing a bit of support to a user yesterday who was struggling with how to do something in Civi (5.13.1). When they shared their screen with it became immediately apparent why. They were ...
2
votes
0answers
10 views

What's the best way to make use of the GDPR extension's capabilities via webforms in Drupal?

I've generally used webforms integrated with CiviCRM on Drupal sites for mailing list sign-ups. Been looking at how to simply link those with the GDPR extension so that the acceptance of privacy ...
0
votes
0answers
7 views

CIVIX: Booted CiviCRM, but failed to find 'api/class.api.php'

without apparently making any change to the environment, suddenly, the following creation of a job with civix: php civix.phar generate: api --schedule = Daily Give ImportFromGive fails with error: ...
3
votes
1answer
24 views

Where has a custom field been used?

Drupal 7.65 CiviCRM 5.10.4 Hi everyone, Bit of a strange question here but I'll explain the context and hopefully there's a solution! So we have a custom field that asks for people's consent to ...
2
votes
1answer
19 views

Profile only works for logged in users

I Have created a membership directory and it works fine when I am logged in but as soon as i log out I get this message - The requested Profile (gid=1) is disabled OR it is not configured to be used ...
0
votes
0answers
7 views

does anyone have a recipe for a Drupal 8 Views Calendar to show civi events or civi activities

Title pretty much says it. want a View Calendar for Civi Event and also for Civi Activity using drupal 8 Was following the second recipe at https://evolvingweb.ca/blog/creating-events-calendar-drupal-...
1
vote
1answer
12 views

Mailing Template Tables

How can I keep the Mailing template (tables) from expanding once sent. Example: Everything looks good and formatting is fine when I send from my end but some providers (I think mostly Outlook) is ...
1
vote
1answer
19 views

Drupal 8 and civicrm version compatability

I am trying to get CiviCRM working against Drupal 8. For testing and setting up I am currently using: Oracle VBox 6 UBuntu 18.04 php 7.2.17 mysql 5.7.26 composer 1.8.5 Let me know if there is ...
1
vote
1answer
30 views

Cron not detected by CiviCRM

I'm working on a drupal website with a CiviCRM platform which is hosted by OVH. My cron seems to be working, but CiviCRM is not detecting it. Is that normal ? Thanks in advance for your advices.
0
votes
0answers
8 views

Why is filter not working in contact report but works in constituent report

When I run a contact report with filter group is one of it doesn't select but a constituent report with filer group is one of
1
vote
2answers
20 views

is it possible to show a logged-in frontend user all the events they are registered for?

I'm wondering if it's possible to create something like a frontend information portal where a user can review their existing registration data. Such as, user logs in, user can see a list of all the ...
3
votes
0answers
11 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
0
votes
0answers
18 views

Joomla 3.9.6 - Civicrm 5.12.2 to 5.13.4 failed

I have just attempted to update to 5.13.4 and at an early stage of process it stalled and now whilst I can still access Joomla backend but the Civicrm has failed. On clicking civi now get this warning ...
3
votes
0answers
23 views

auto renew with price set for 2 memberships to 2 different organisations

I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
0
votes
1answer
12 views

Event registration form loses 'id' url param and then throws an exception

I am running CiviCRM 5.10.0 on Drupal, and I see the following scenario happening, very consistently: go to one of my event registration forms: https://www.terranova.tamera.org/de/civicrm/event/...
1
vote
1answer
21 views

Civi Case DB Error: no such table

Any help please? Issue with Case dashboard and case tab on contact summary. No of this makes any sense to me???? civi 5.13.4 I have deleted all files and SQL database and restored from previous ...
1
vote
1answer
20 views

After CiviCRM Update on Wordpress: CiviCRM Menu dissappeared

In some Wordpress configurations, after upgrading from CiviCRM 5.11, the top menu bar disappeared.
1
vote
1answer
14 views

Civi Campaign in views

When changing a campaign name it updates in civicrm but not in views anyone have any suggestions how to get it to update in drupal views? where is civicampaign name stored?
3
votes
0answers
14 views

How can I create a public-facing search with mapped results when using Wordpress as the host CMS?

Using Drupal Views and the contributed module CiviCRM Contact Distance Search I was able to create a search tool to enable unauthenticated users to find contacts and show them on a map based on ...
2
votes
1answer
15 views

Profile field for event not showing

I have set up a profile for an event we are running but one of the fields is not appearing and I am not sure why. When I view the preview it is there but not showing on the booking page for the event. ...
0
votes
0answers
25 views

Webform only sends email to the current user

On a test webform I have 2 contacts, 2 email addresses. I populate the form with CIDs from the URL. I'm wanting to send an email to contact 2. But it does not send. It will only send an email to ...
3
votes
0answers
19 views

Mailchimp Extension and Changes Announced by Mailchimp

You can read it here: https://mailchimp.com/resources/introducing-your-new-audience-dashboard/ Reasoning for posting: we just received notice of this change and may receive a large bill unless we fix ...
2
votes
1answer
21 views

How can I export Contact Contribution and event data?

Our database was handled very roughly over last couple of years and tested features recklessly. Mixed events payments with contribution payments etc. Numerous price sets. Bot attack was also another ...
1
vote
0answers
14 views

What causes this error on importing email addresses?

I'm getting some (maybe 5%) email address imports rejected with the message "Matching this contact based on the de-dupe rule would cause an external ID conflict" The email addresses in question can be ...
0
votes
1answer
11 views

Nothing happens on selection of “Actions” dropdown options

Can someone offer me some insight as to the possible cause of the Actions drop-down not working? Here is my setup: CiviCRM 5.13.3 Drupal 7.67 PHP 7.2.16 Bootstrap subtheme set to use JQuery 3.1 ...
3
votes
1answer
19 views

API call to modify contact custom data fields fails without error

I'm trying to troubleshoot an issue I'm having with api v3. I can successfully use the api to modify standard CiviCRM contact fields, but if I use the api to modify a contact's custom field the call ...
2
votes
2answers
24 views

How do I sync contacts who are not members in Wordpress?

My client organization only has organizational members, but provides services and events to individuals connected to the organization. The WP Member sync, seems limited to only syncing members. I ...
2
votes
1answer
34 views

Issue while configuring Repeating Event

I am trying to configure an Event to repeat on every second Sunday but upon saving the event it shows incorrect dates in the Confirmation screen where it shows the same start date for each month and ...
1
vote
1answer
281 views

REST API call & endpoint

Our organisation has an ios/android app and would like to receive donation thru the app. Developer requires details of REST webserver endpoint of our civicrm to receive & post contact/contribution ...
2
votes
1answer
12 views

How to record work trades as payment on balance owed

We have a handful of people in our organization who pay for events partially with money and partially with work trades. Let's say they owe us $1000 for an event. In month 1, they make a partial ...
0
votes
1answer
33 views

Profile registeration interaction between wordpress and civicrm

I have been trying to get my head around using Civicrm (5.13.1) with wordpress (5.2) to create membership options for our organisation. I'm not sure I understand the process of creating a user account ...

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