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2 views

How are long jobs handled, e.g. Contact import

I'm trying to understand what happens with an import. A file gets uploaded in a POST operation, then there's GET requests polling(?) of civicrm/ajax/status?id=somelongid Which request does the work? ...
1
vote
1answer
15 views

Duplicated membership options after updated to 5.15.1

After updating to 5.15.1 I find that our membership contribution page has duplicated a couple of membership types and added "-old" to the type name. This is ridiculous confusing to the users. I don't ...
1
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0answers
8 views

Do Not Call List Integration

I wish to integrate the US "Do Not Call" (DNC) list as either a service or as an imported list to verify my contacts are not on the list. Somehow, in the course of research, I believe I encountered ...
2
votes
1answer
16 views

How to stop Mailing Queue from civirules?

By mistake I have turned on a settings in civirules that it keep sending email repeatedly. I have removed the criteria from civirules but it seems mails are still being sent through "Scheduled mail ...
1
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0answers
10 views

how does Civi determine # of installments left in recurring series? (and when it's complete)

We have the amount, frequency, installments, and status on the recurring contribution with a next contribution date. What determines or sets that a profile is complete? If the amount is $5, the ...
2
votes
2answers
142 views

How can I disable a reserved profile?

I have a profile that was created by some user and and went into "Reserved Profile" List. The bots are attacking the profile and creating contacts, since the form is public facing and no captcha was ...
2
votes
0answers
17 views

menu bar is missing

I am missing the civicrm menu bar. I looked into the resource url (should that end in wp-content/plugins/civicrm/civicrm or .org.au/ ?, and should it be https or http if i have ssl certification?). I'...
0
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0answers
11 views

Civicrm base page template - civi 4.7.11

I have civi 4.7.11 and WP 5.2. I read the replies to WordPress Base Page not Working? question here, and I did paste a filter into my theme's function.php module, specifying a template I named ...
3
votes
1answer
17 views

Possible bug? “Enable Double Opt-in for Profile Group(s) field” displays twice

Seems that Enable Double Opt-in for Profile Group(s) field option has two identical copies in CiviMail Component Settings. Also present on test server. https://demo.circle-interactive.co.uk/
2
votes
1answer
24 views

Civicrm on mariadb with data encryption

is there any insights on installing civicrm on mariadb with data encryption turned on? Is it workable? Thanks.
2
votes
1answer
19 views

FAX. Is it difficult to hook up Twilio programmable faxing to CiviCRM?

I would like to be able to use Twilio programmable faxing directly from within CiviCRM. Many of my contacts only have fax numbers (no email addresses). I tried to put FAX in the tag section below, ...
2
votes
1answer
18 views

Authorize.net is upgrading to CyberSource SCA. Will our payment gateway still work?

Auth.net tell us that they are upgrading our account to CyberSource and that this entails moving to Strong Customer Authentication (SCA). Looking at their information on this, https://www.cybersource....
1
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0answers
15 views

Case status in front end of website?

Is it possible to allow clients to log in and see limited data (e.g. status) of their cases? Thanks!
2
votes
1answer
31 views

How to change WordPress permalink settings without killing CiviCRM

I'm not 100% sure if I'm framing this question correctly but here goes... When first setting up Civi and WP, I remember setting permalinks as /post-name so that /civicrm pages worked correctly. We'...
1
vote
0answers
9 views

Timeout with Print/Merge document

I'm getting a timeout (504 gateway timeout) when I try and preview a Print/Merge Document with more than 40 contacts in it. First attempt was with a Membership search, but also tried turning that into ...
2
votes
0answers
13 views

Integration with Weebly?

We have been using CiviCRM for many years now. However, our organization has decided to move to Weebly for content management. How can we continue using CiviCRM, and possibly integrate some aspects ...
2
votes
2answers
31 views

Deduplicate by name AND surname (or vice versa)?

I'm just starting to use CiviCRM. So I realize that this could be a very dumb question. I'm trying to deduplicate contacts by name AND surname. When I create a new deduplicating rule using name and ...
1
vote
1answer
40 views

SSL-encypted Database connection for CiviCRM?

I am in the middle of deploying a CiviCRM instance and have decided for scalability and security reasons to separate my web server and database server. I have a set of self-signed certificates ...
2
votes
0answers
13 views

CiviContribute Session timeout

We are using tablets to sign up new members on the street, but are getting the following error: Your browser session has expired and we are unable to complete your form submission. We have ...
0
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2answers
19 views

How do I edit mailing recipients?

I need to update the recipient list of a scheduled mailing. How do I do this?
2
votes
1answer
30 views

Create contact by external form fails (using contact form in wordpress with plugins, civi runs on drupal)

I've followed this blog post to create a setup for my visitors to subscribe from a wordpress website to a newsletter in CiviCRM. CiviCRM setup is working (I have tested via API Explorer, it works as ...
2
votes
2answers
34 views

Add transaction fee

How do we take transaction fees into account when setting up a price on Civi? We have prices for what we charge for memberships and training, but how do we set a percentage for transaction fee for ...
1
vote
1answer
17 views

Set number of free events for members

I'm creating a wordpress site for a gym. The gym memberships are tiered. Platinum members can access as many classes as they like as part of their membership. They are easy to handle with CiviDisount -...
1
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2answers
16 views

Approach to dynamically filled custom field using member since date

I've been thinking about how to best approach this and I'm stumped as to how to best go about it. I want to add a custom field to a profile that is rendered on the Contact Summary page. I would like ...
1
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0answers
48 views

Help: Need someone to migrate us from the old wordpress plugin

When CiviCRM abandoned the WordPress plugin after Version 4.4, and never coded an upgrade path, we got stuck on 4.4 and are now getting the "The site is experiencing technical difficulties. Please ...
0
votes
1answer
12 views

Advanced Search returns no results for a valid contact id

I tried to use Advanced Search and specified a contact id which I know is in the database. There are no other filters yet I get no results. No matches found for: Contact ID = 54862 Suggestions: ...
1
vote
1answer
25 views

Using CiviRules to send email when setting up a Direct Debit

We noticed there was a delay of about 6 days when a new member signs up using GoCardless before their membership is current and they receive the usual 'Thank you' email so we've only set up a Rule to ...
2
votes
1answer
29 views

“Use (create mode)” button is missing

WordPress 5.2.2, Civi 5.15.1 I just created a custom profile containing custom Membership fields, and want to get its URL so I can add it to the Navigation Menu. However, the Use button does not ...
2
votes
1answer
25 views

Is there a way to show second country at top of list of countries (after the default country) in CiviEvent?

I have United States set as the default country for the country field for CiviEvent registrations. Is there a way to show Canada first on the list of the rest of the countries? We have the most ...
1
vote
0answers
19 views

Wordpress CiviCRM Profile URL only showing dashboard

I am using are using Wordpress 5.2.2 and CiviCRM 5.13.4 Is there a way to use the url profile links (or shortcode) like "http://localhost/wp_test/profile/?reset=1&id=4&gid=16&force=1&...
1
vote
1answer
29 views

Import contacts: can't get past the “Choose Data Source” screen

I am trying to import contacts into our database from a CSV file. On the first import screen, "Choose Data Source", I have set the data source to CSV, picked the file, ticked "first row contains ...
1
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0answers
13 views

Any quirks on Virtuozzo VPS?

The good news, I'm returning to the cloud provider that I used for many years. (I left because I merged my business with another firm.) Here's where I'm a little uncertain. The provider I've been ...
1
vote
1answer
32 views

Meaningless error report when importing multi-value custom fields

I'm trying to import some multi-value custom field and I am getting what is clearly a badly formed error message. I've eliminated most of my errors by careful perusal of my import data and correcting ...
0
votes
2answers
43 views

NEWBIE: Is CiviCRM RIGHT FOR US

I have a nonprofit organization who wants to manage their members and create a paperless membership management environment. Some of the specific, out of the box needs are: The ability to manage roles ...
1
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0answers
16 views

In CiviCRM 5.13.5 the new menu appears below the actual page or form

in CiviCRM 5.13.5 I get the CiviCRM menu below my main form/page even though I have specified that the menu should replace the website menu. (see screenshot)
2
votes
0answers
23 views

Custom API not recognized by explorer/cv

I'm troubleshooting an issue where some custom APIs (v3) via an extension are not recognized by the site, either in the API explorer or when attempting to run them via cv. The situation is puzzling: ...
1
vote
0answers
34 views

Error Message when trying to validate Batch data entry

I keep attempting to validate a batch data entry and keep receiving this error message: "Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your ...
1
vote
1answer
29 views

Attachment URLs incomplete on remote server only

I'm working locally on my Mac with the latest version of CiviCRM on latest WordPress, served by MAMP. Using the API, I create an attachment to a contact, and those attachments successfully display ...
7
votes
3answers
126 views

Sparkpost service no longer free - any recommendations?

We have just been informed by Sparkpost that their free service which gave us up to 100k/mo emails with a max of 25k/day will be discontinued. We use the CiviDesk Sparkpost extension 1.3 on CiviCRM 5....
1
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0answers
10 views

Tyring to install civicrm-5.15.1 on Joomla 3.9.9 Stable - “Installation error com_civicrm/admin/configure.php on line 115”

sorry for my approximate English. civicrm-5.15.1-joomla Joomla! 3.9.9 Stable Unfortunately the installation ends with the following error message. Fatal error : require_once(): Failed opening ...
2
votes
0answers
47 views

Find Contacts - checkboxes not staying ticked in CiviCRM 5.15.1

CiviCRM 5.15.1 Joomla 3.9.8 PHP 7.2 When selecting contacts in the Find Contacts results page, if you tick a few of them, then go into one of them to edit it, then come out again, back to the search ...
3
votes
1answer
33 views

Can't delete or update contributions in CiviCRM 5.13+

So, I can't delete or update contributions from CiviCRM 5.13 or 5.15, either through the UI or the API (v3). This is the backtrace: { "error_code": "already exists", "sql": "DELETE FROM ...
2
votes
1answer
23 views

Non-admin user can't reserve survey respondents without getting error “Missing Interviewer contact.”

WordPress 4.9.10 CiviCRM 4.7.29 When I'm logged into CiviCRM as an admin, the process of reserving respondents for a survey works fine. However, if I'm logged in with a WP "Contributor" role (which ...
0
votes
0answers
11 views

Does Simple Donate Work with Just PayPal?

Just like the title asks. I would like to set up simple donate for a client, but they only accept transactions with PayPal standard. Does the Simple Donate extension only allow credit card ...
2
votes
0answers
25 views

Running report gives me a 404

Having a very odd error with a CiviCRM install on wordpress. Every seems to be working (membership signup, looking up people, etc.) except running reports. Click on report URL View report options, ...
3
votes
1answer
40 views

Steps to move from paypal to Stripe?

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?...
1
vote
1answer
11 views

Contributions with Frozen Financial Type Field

I'm finding that some contributions do not allow financial types to be changed. Normally there is a dropdown that allows a user to select a different financial type, but sometimes the field is frozen (...
0
votes
0answers
7 views

Cannot reach Server Error when searching for “?” via Full Text Search in ALL TABLES

I have used ? and ?? as placeholders for problematic names in CIVICRM records and was searching for them via Full Text Search in All Tables. This returned ok on different tabs for returns in Contacts, ...
1
vote
0answers
16 views

Contact image missing

In civiCRM 5.14.1. and Joomla 3.9.10, the contact image is quickly displayed on the contact summary page, and then disappears again. In this video you can see it appears at the 15 second mark and ...
1
vote
1answer
18 views

Cannot upload image on mosaico template

The issue occurs when attempting to upload an image in the template builder. We receive the message "Unexpected upload error (Service unavailable (with message))". It also writes to the Drupal log: ...

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