All Questions

3
votes
1answer
9 views

PayPal Standard - users getting “Could not find a valid session key”

Occasionally users at our site are getting "Could not find a valid session key" messages when making payments through PayPal Standard. The payment succeeds but this message unsettles users. The ...
0
votes
1answer
26 views

Unable to hide PHP 'notice' warning

We are moving our CiviCRM site over from Drupal to Wordpress. We have this fully working on our developer's server (nginx), but on our live server (Apache), we see an error when loading some CiviCRM ...
3
votes
0answers
7 views

Webform with Payment and Preview has the sequence wrong

I am using CiviCRM 5.13.4 on Drupal 7.67. I have built a Webform that captures Contact Details, a Membership of our organisation, and Payment (using a Contribution) for that Membership. I have also ...
0
votes
0answers
7 views

Refresh Parent Popup from Second Popup

I know this may seem like a confusing question. I am building my extension which has a popup within a popup. The first popup is to edit the parent entity. Within that popup form, there is a sub-form, ...
1
vote
1answer
24 views

How to use Contact name if nickname is not present in bulk mail?

I need to send an email with Nickname as first preference, if that not present then use Contact name. Cant figure out what token to use? I have tried this but seems not rendering correctly in email: ...
0
votes
0answers
8 views

How can we enable Web Push Notifications?

How can we enable Web Push Notifications? Whenever new activity added, as now we are getting email notifications but it will be better if we have an option which will also send Web Push notification ...
0
votes
0answers
12 views

Mosaico - how to 'insert' templates from a previous host?

I'm moving hosts, and want to preserve a number of Mosaico templates that I've created. Mosaico had to be re-installed. It is running, but the templates are now gone. I have backups of the SQL tables. ...
1
vote
0answers
6 views

Javascript not included for AJAX API in WordPress

I'm trying to use the AJAX API, but when testing the JS code I received the error "CRM is not defined". When I checked, I found that no CiviCRM code (neither JS nor CSS) is even being included for ...
1
vote
1answer
14 views

Is there a way to bulk edit relationship permissions?

I have about 70 organizations that we imported with individuals - that will have permissions to view and update information. Is there a way to make sure they can have that permission when we import ...
1
vote
0answers
8 views

Check Processing - How does your organization do it?

There are quite a few checks that come into our office even though we have credit cards as an option. My question to other organizations would be "How do you handle a check once your organization ...
0
votes
0answers
11 views

Password Reset Not Working

We have had several of our members that have forgotten passwords and tried to reset them. They do receive the email with the link to reset the password, but will not allow you to type a new password ...
0
votes
1answer
9 views

CiviMail mailing sent to an Opt Out email

A contact who is marked as Opt Out is still being sent monthly newsletter. They opted out of all emails 3+ months ago but continue to be on sent emails. They have also unsubscribed from the group.
1
vote
0answers
9 views

Number repeat events

We have set it up so we use a drupal form to register for events. We have repeating events, and the form lets you sign up for all of them in one go. When we go to set up the events form, our ...
0
votes
0answers
6 views

Our volunteers can login but data is not populating when they look people up, is something wrong with our access?

I am the new Exec director of our org and I added myself as a user Wed, and since then everyone else is having trouble loggin on different computers. Did I mess things up? Sheri
0
votes
1answer
13 views

New release of CiviVolunteer or patch for DB Error: unknown error Return to home page

Is there a new release for CiviVolunteer yet or at least how can I patch the "DB Error: unknown error Return to home page" error.
0
votes
0answers
8 views

How to create an v4 api using civix tool?

I am using civix tool to create an extension. I created an API using civix tool.I want to create API v4. How to create API v4?
1
vote
0answers
12 views

How to create a Stripe recurring contribution if subscription was not created in Civi

Earlier this year, our Stripe webhook was wrong for a period of time when the extension version changed to 5.2 but the webhook did not meet the new URL format. During this period, recurring ...
0
votes
1answer
12 views

Events registration via webform + strict accommodation options

I have created 1 event and using a webform to register people. The user can register multiple people using conditions shows/hides contact fields. I would like to include camping options with ...
1
vote
0answers
4 views

CiviCalendar shows nothing on Wordpress deployment

I do not see any information on my Civicalendar. When enabling backtrace and debugging I am thrown this error when the extension tries to get the JSON error: Database Error Code: You have an error in ...
2
votes
0answers
9 views

Send scheduled reminder to group

Does anyone know why, in scheduled reminders, only for Entity type = Activity, you can't access the 'Limit or Add Recipients' > 'Also include' option? I am trying to send the reminder to a group, ...
1
vote
2answers
23 views

How is case end date set?

I've just found this on one site. I have some (not all) cases of a given case type. There case status is set to a "closed" status. But the case does not have an end date. I cannot find a way to ...
4
votes
2answers
86 views

Remove CiviCRM and Drupal links / banner on profile form

we have setup an online profile form that new members to our charity can complete. The information then pulls directly into CiviCRM. When accessing the profile / form online there are drupal and ...
2
votes
0answers
13 views

How can I modify the from email address used in petition confirmation email?

My default from email address is office@my-organisation.org. When a supporter signs a petition, they get a confirmation with that sender address. However, I want the confirmation email to have ...
1
vote
1answer
17 views

Wrong compiled [civicrm.files] variable in Resources URL

My issue is [civicrm.files] variable in Resources URL contains full real absolute path on our server '/var/www..' etc. It constructs as such: https://www.website.com/var/www/wp-content/uploads/...
0
votes
0answers
9 views

Custom field not displaying in edit mode

CiviCRM 5.12.4-5.13.4 PHP 7.1 - 7.2 Joomla 3.9.6 MySQL 5.6 Hi, After updating Civi to 5.12.4, I cannot edit custom fields in contacts, also creating and editing fields in Administer 'Edit Field' ...
1
vote
3answers
24 views

How to keep contacts to a GROUP for a limited period?

We have kids activity event that runs for a year, for example, event name is KIDS CLUB - 2019. Registration is done by webform. We capture parent details as relationship and added to PARENT GROUP. ...
2
votes
1answer
22 views

Fresh install, Civicrm Wordpress, bricks admin

I'm having trouble installing CiviCRM. I can activate the plugin, enter the database credentials (tested via command line, and the app does connect and create the tables and what not). I hit the ...
1
vote
1answer
10 views

How to set multiple conditional rule on webform registration?

I am trying to setup an event page on webform with 4 Radio button labeled How many people would like to register - 1, 2 , 3, 4 and 4 contacts field set contact1, contact2, contact3, contact4 What I ...
3
votes
1answer
35 views

CVV is being required in backoffice, even when it shouldn't be

Using CiviCRM 5.7.6 w/ Drupal, I'm getting an issue with my backoffice contribution forms. Specifically, even though the configuration says not to require CVV, and the form itself does not have a (*) ...
0
votes
0answers
17 views

Drupal Email address ends up in Billing not Home

I am running CiviCRM 5.13.4, and have the following scenario. • Administrator creates an Individual Contact offline, without any email address. • The User then registers for an online account ...
0
votes
1answer
13 views

How to cure empty config screens in civi?

We are getting two Civi config screens which show a header, but no content. The screen loads but is empty - no options, no fields, no instructions. One is when wanting to delete a custom field - here'...
1
vote
1answer
17 views

CiviCRM Database Upgrade White Screen

I have followed the instructions located on the CiviCRM Website to a fault. https://docs.civicrm.org/sysadmin/en/latest/upgrade/drupal7/ The files are a fresh install and the Status Page tells me to ...
3
votes
1answer
16 views

Printing reports without showing filters

Is it possible to print reports without the list of filters used displayed at the top? Thank you
1
vote
2answers
27 views

How to create an event with relationship to participant?

We would like to run kids club every month. During Registration we use main participant profile as Child's details. But we also need to have contact details of parents in case of emergency. I was ...
0
votes
1answer
18 views

Mattermost password reset and email verification is broken

I tried to log-in. It would not let me because first I needed to confirm my email address. No email received to do so, not even after several attempts. I decided to reset my password. I do receive ...
1
vote
1answer
20 views

How can I display message after form submission

I have created CiviCrm profiles. How can I display a message when user submits the profile? First It should display a message (pop or alert) and then redirect to another page.
3
votes
1answer
14 views

How can I add conditional profile fields (WordPress)

I would like to have conditional fields, that will be visible when certain conditions are met, for example: New Customer, IF group is business, show business address field, IF group is individual, ...
2
votes
0answers
43 views

Error Saving Membership Transactions After Upgrading To 5.13.4

I am getting the following error on screen when trying to save a membership with a contribution after upgrading to 5.13.4. We had this problem with all contributions at first but that appears to have ...
2
votes
1answer
25 views

Honoree section not appearing on contribution page even though enabled

I have a website on Drupal 7 that is using the latest version of CiviCRM (5.13.4). I'm trying to set up a contribution page with an honoree section. The options appear when setting up the ...
0
votes
1answer
9 views

Paypal Sandbox - Internal Service Error

I'm trying to hook up Paypal payments using Paypal Pro. I'm trying to use the sandbox ( although we have a valid Pro account for live payments ) and I keep getting the 'Internal Service Error' this ...
0
votes
0answers
11 views

Drupal webform validation using a dedupe rule

Contact A, an individual, adds themselves and a linked organisation to CiviCRM using a webform. If the organisation already exists in the database, I want to stop the form being submitted. I do not ...
3
votes
1answer
18 views

Is unicode not supported in clickatell SMS extension?

I have CiviCRM 5.13 on Drupal7 with the clickatell v4.1 extension for SMS. Clickatell integration works, I can send test SMS via HTTPS from the browser to test phones. Database and environment is set ...
3
votes
1answer
24 views

CiviCRM Status/Connection Show 404 Not Found

Site running on PHP 7.2.18, FPM applicated server by nginx. I have been having an issue with my Status & Connections page loading, i can't seem to figure it out. My Error Logs show the ...
0
votes
1answer
20 views

How can i override Civicrm /CRM/Utils Files?

Override Civicrm Utils file /sites/all/modules/civicrm/CRM/Utils/ReCAPTCHA.php to /custom_code/CRM/Utils/ReCAPTCHA.php . it is not working. I have cleared the drupal cache and also cleared /...
3
votes
2answers
29 views

Quickform Types Definitions or Examples

I'm building my first extension with a basic Quickform. I'm trying to figure out the options I have for different field types, but I'm not seeing where the documentation is on definitions of types, ...
3
votes
1answer
15 views

Invoices are sent from the host domain instead of the proper From Address

A constituent pointed out that she received an emailed invoice from "[4-digit-number]@[host-domain]" rather than from our normal organization email address. (We use CiviHosting's shared server.) I ...
4
votes
1answer
21 views

How to show help_text on buildQuickForm elements

I'm using buildQuickForm in an extension to allow editing of some custom settings. It's working well, but when I created the custom settings there was a field called, "help_text". I can't seem to ...
1
vote
1answer
24 views

Auditing Who Merged Contacts?

Is there any way to audit which admin merged duplicate contacts? I'd like to know who performed the merge, if possible. Thanks.
1
vote
2answers
16 views

Membership cancelled, but active until end date

Our memberships period is a calendar year. If a member decides to cancel, he will still be a member until the end of the year. During the remainder of the year, the member can still profit from his ...
3
votes
1answer
18 views

Is it possible to show CiviMails within our Drupal CMS system?

When CiviMail gives a permanent link to a public mailing it simply creates a raw html page for the email. Eg, on a link like this: civicrm/mailing/view?id=1528, we see the mailing exactly as it was ...

15 30 50 per page