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1
vote
0answers
16 views

CiviMail does not use the editor set in 'Display Preferences'

I'm on 5.17.4 on drupal8 and civimail is working, html editing and all. But I don't know why. CKeditor loads and it's clearly not the drupal one (minimal), but it also doesn't fully match the editor ...
3
votes
1answer
28 views

Auto Renew Membership

Brand new to CiviCRM. First thing I am trying to setup is memberships. Our members dues are automatically deducted from paychecks. We receive 26 paychecks per year but only 24 dues payments per year. ...
1
vote
0answers
13 views

CiviCRM support for v5.x

I'm using CiviCRM v5.x with PHP 7.2. I would like to know how long would the CiviCRM support end for v5.x or may I get some information about the support terms? Great thanks for the kind support!
2
votes
1answer
22 views

Event registration times out with invoicing enabled

Environment: shared hosting (LAMP), CiviCRM 5.18.2, Backdrop 1.14, PHP 7.2.23 When invoicing is enabled (pay later, no payment processor), event registration times out after confirmation screen is ...
1
vote
1answer
14 views

Guidance Needed on using CiviCRM API + PayPal to Complete Membership Contribution Payment

I'm at a total loss on how to make this work. I am using the CiviCRM API to create a contact, create a membership for that contact, and even create a contribution if that person selects check, ...
1
vote
1answer
20 views

Search only the last activity created

How could I search for X activity type custom field and only return the last activity created if the record has more than 1 X activity type? I envision creating a smart group out of this data. My ...
2
votes
0answers
12 views

Contributions “on behalf of an organization” automatically grant permissions — can that be turned off?

I was asked whether it is possible to turn off the automatic permissions that are granted when someone fills out a contribution form "on behalf of an organization": I assumed I could edit the ...
6
votes
1answer
24 views

View out of office responses from contacts

Following mailings is there a way to view out of office responses from contacts. If the mailing is via Mail Chimp you get out of office responses into your inbox but on Civi you only get the number ...
2
votes
1answer
19 views

What is the easiest way to set up cron for CiviCRM on a Drupal 7 installation?

I have created a test instance of CiviCRM that uses Drupal 7 as the CMS. It's running inside a Ubuntu Desktop virtual machine that has a LAMP stack installed on it (Apache2, php7.2 and mySQL). I am ...
1
vote
2answers
30 views

Only one registration per contact per event

Civicrm 5.*, any platform I will keep looking in documentation, but if someone can give me an answer as to why a unique contact cannot register > 1 time per event, I would appreciate it - I can ...
0
votes
0answers
25 views

Survey v petition

Looking back through SE, forums and docs, I am not seeing a lot of difference between using surveys v. petitions. My use case is conducting surveys for logged in members. In the docs it says, https://...
5
votes
1answer
24 views

Contribute Form on Multiple WP sites

Total noob here. My client has installed CIVI on their Wordpress Site, Site 1, using the CIVICRM WP plugin which they are using to collect contributions. They have three other WP sites, different ...
0
votes
1answer
20 views

How can I create mosaico block with 2 button?

I would need a mosaico block with 2 button, is it possible to create? Thanks
1
vote
1answer
23 views

Anonymous user can't view CiviCRM user dashboard in WordPress

I have a wordpress page with a user-dashboard shortcode embedded in it ([civicrm component="user-dashboard" hijack="0"]). When logged in, it works fine. When using a private window (and a user id and ...
0
votes
0answers
12 views

Custom View in Advanced Search not showing information

I'm having an odd situation where a custom view that I created for Advanced Search sometimes shows information and other times does not show information within the same search. Has anyone had this ...
2
votes
1answer
14 views

Integration with a swipe card check-in system?

Our charity currently operates a manual check in system for users of our facilities. We are considering installing a swipe-card automated system at the gate. Can this be integrated with Civi CRM so we ...
1
vote
1answer
25 views

Searching based on members that have a twitter website address

Is there a way via the advanced search query to return all contacts that have a twitter website address entered? Currently the only search item appears to just be "Your website" but I cannot see ...
0
votes
0answers
9 views

Intermittent Outage - Running on Pantheon - CiviCRM 4.7.3

We're running Civi 4.7.3 with Drupal 8. Generally stable but it seems that very randomly and periodically we get this error. We are aware that 4.7.3 is probably pretty out of date however this is a ...
2
votes
0answers
11 views

API permission check on CiviVolunteer

I created a new CiviVolunteer project and have several successful sign-ups, but one volunteer reported getting this error: "API permission check failed for VolunteerUtil/getbeneficiaries call; ...
1
vote
0answers
12 views

Missing email replies

We are using CiviCRM 15.4 on Drupal 7. We are using the Sparkpost extension to send bulk emails through sparkpost. This all works great, we get nice mail tracking and reports. My users also want ...
1
vote
1answer
19 views

Fatal error on Export in 5.18.1

I just updated to 5.18.1 to resolve a bug caused when selecting " Exclude contacts with "do not mail" privacy, no street address, or who are deceased." But now I have a new issue: I set up an export ...
1
vote
2answers
24 views

CiviContribute Disappeared

We were on version 5.12 of Civi with WP 5.1.2 when I noticed our Donate page didn't work. After digging I noticed the CiviContribute was missing from the Components page. We upgraded to civi 5.18 ...
1
vote
1answer
16 views

How do I update CiviVolunteer, from the UI or from the command line?

I'm running Civi 5.19.alpha1 with Drupal locally. I have CiviVolunteer 4.7.31-2.3.1, which is the latest release listed on GitHub, from June 2018. I want to update to the latest stuff in the repo, ...
1
vote
1answer
23 views

How to imbed or attach a list of contacts in an email?

My users want to send an email from Civi that will have a particular group of contacts embedded in it or as an attachment. The group is featured in a report, so emailing the report seems like the ...
1
vote
1answer
20 views

Import Contribution failing, how to fix?

Receiving following error in drupal when importing contribution from a csv. Is there a quick fix for this? Error: Class name must be a valid object or a string in CRM_Import_Parser->...
2
votes
1answer
33 views

Can not find Civicrm.settings.php

Excuse me I am new to Civicrm and got stuck, I installed Civicrm-drupal from github, I wanted to check if the configurations are correct so I ran the command "civix civicrm:ping", but I got this ...
2
votes
1answer
22 views

Are there Realease Notes when a new Release is published?

There is a new Civi release about every fortnight (or even less) (currently 5.18.1). Updating one's configuration at every release is painful and risky (you may have regressions) ; but it can also be ...
2
votes
2answers
35 views

iATS recurring payments: “mismatched contact id for the customer code”

During some auditing of membership payments earlier today, we found an interesting error message on one of our members: iATS Payments Recurring Contribution (id=nnn) Errors: Recur id nnn is has a ...
1
vote
0answers
10 views

Postcode disappearing when batch updating country

I am batch updating the country of 700 records that have become countryless. I need the country to make sure the geoding works. I initially used a profile with just the country/longtitude/latitude ...
3
votes
2answers
44 views

For events that require participant approval, where do I change the pop-up message?

We have a free event that requires participant approval. We are manually approving and sending confirmations to those who are allowed to attend, however there's some confusion because a message pops-...
2
votes
4answers
110 views

How best to resolve Wordpress theme / CiviCRM conflicts

I need help where we cannot upgrade CiviCRM 5.12.4 to any higher version because of a theme conflict with a paid, premium theme, Benevolent Pro. Details are in CiviCRM 5.17.5 and WordPress 5.2.3 just ...
1
vote
0answers
13 views

Cron “Running” But “Not Running”!! How to fix this?

I had everything running fine until this morning all of a sudden CiviCRM decided to show up a message that cron is not running. But if I go to scheduled Job its all running fine. Please see the ...
1
vote
2answers
24 views

Error “Cannot unset string offsets” exporting using custom field mapping

I'm running civiCRM 5.17.5 under Joomla 3.9.12 When I select a specific smart group with a saved field mapping for export, and select "Exclude contacts with "do not mail" privacy, no street ...
0
votes
1answer
21 views

Civirule - Action : force override status

Is it possible to override permanently a status from 'pending' to 'new' with a civirule ? CiviCRM doesn't do it automatically (issue I can't fix until now) and it would avoid me to do it manually ...
2
votes
1answer
22 views

Contribution Report includes TIME

I'm creating a Contribution Report, Contribution Details. I include check the boxes for both Date Received and Receipt Date. The results for both include the time as well as the date. When I export it ...
3
votes
2answers
36 views

How do I access Mosaico on CiviCRM Spark instance?

My client paid the upgraded fee for CiviCRM Spark Hosting with CiviMail and Mosaico. CiviMail is working, but Mosaico isn't under Mailings as it is in other CiviCRM instances I work with. I also can't ...
2
votes
1answer
16 views

Drupal Views + Multiple CiviCRM relationships of same type

I see many stack exchange questions about views & relationships but none like this. A person may attend many schools in his/her lifetime. Contact A "is a student at" Contact B (college, active ...
2
votes
1answer
16 views

Why do I get `(Object) CRM_Contact_Page_DashBoard` at ~/dashboard?

I'm running Civi 5.19.alpha1 locally, installed using buildkit with drupal-clean on my laptop running Ubuntu 19.04. So I just manually installed or updated a bunch of Drupal modules (I started off ...
2
votes
1answer
30 views

Civicrm Upgrade to 4.7.23

I am planning to upgrade civicrm from version 4.2.9 to 4.7.23. For this can I directly upgrade it from 4.2.9 to 4.7.23? Or any other version I have to upgrade first and then to move to 4.7.23. Please ...
0
votes
0answers
13 views

CiviCRM contribution tab not graying out “refunded” contributions 5.16

one of our end users noticed that on our civicrm 5.16 install where we use drual 7 'seven' for our civicrm administrative theme, refunded transactions are no longer clearly "grayed out" or made clear ...
1
vote
0answers
12 views

CiviBanking: Can we create a donor + donation in one step?

We receive some money from donors we simply can't find in our civicrm (their account is a different name than how their are known on civi) We would like to offer a simple step "create the donor", ...
-1
votes
0answers
14 views

Looking for for donation, pledges, and grants partner in the US (Chicago area) [closed]

We are considering a replacement for a licensed donation and grants tool.
1
vote
1answer
50 views

Scheduled Reminder are Blank

Civi 5.14 on WordPress 5.2.3 A large chunk of our membership scheduled renewal reminders are arriving to the member's inbox completely blank. It is apparently not all of them, as I ran a test ...
1
vote
1answer
42 views

can't sort search result table by column when the column shows a custom field

this has me stumped, and wondering if anyone else has encountered it. I have a profile search results page where the result table includes both standard fields and custom fields. I am able to sort ...
1
vote
0answers
11 views

Scheduled Reports

I am getting the following issue when trying to scheduling a report. I am using wordpress Entity: Job Action: mail_report Summary Finished execution of Recent Adoption V1 with result: Failure, Error ...
0
votes
1answer
23 views

Database error when saving CiviCRM event: “Row size too large”

I'm using CiviCRM in multilingual mode. I can generally create events (and other objects) fine. However, I often run into update problems at some point. The interface will "spin" and never save. ...
1
vote
0answers
17 views

Civicrm Migration Giving Foreign Key consrtant error [duplicate]

I am migrating civicrm from version 4.2.9 to 5.16.0. While running the upgrade url giving this error "ALTER TABLE civicrm_membership_type DROP FOREIGN KEY FK_civicrm_membership_autorenewal_msg_id [...
0
votes
1answer
26 views

GDPR Data Privacy Policy

In the framework of setting up our Data Processing Register, could you kindly provide us with your Data Privacy Policy, please ? Thank you
0
votes
1answer
27 views

GoDaddy Compatability

I am handling membership (about 600 dues-paying members) for a small "shoestring" non-profit using spreadsheets and it is a pain. We have a GoDaddy hosted website (cheapest economy plan) using ...
0
votes
0answers
17 views

Resource urls on multi-site

I have a Drupal 7 / CiviCRM 5.16.1 multisite with sub-folders, say : www.domain.net is /home/domain/sites/default www.domain.net/subfolder1 is symlinked to /home/domain/sites/domain.net.subfolder1 ...

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