All Questions

2
votes
0answers
13 views

Events Not Searchable in Register Participant Form

Environment: Drupal 7.63 CiviCRM 5.9.1 PHP 7.0 We have seen this in two sites with this environment so far, immediately after updating to 5.9.1. The Problem: Go to a contact page. Click on the ...
3
votes
0answers
25 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
2
votes
1answer
29 views

CiviEvent: prevent registered users from changing their data

I'm running a CivicCRM installation od Drupal 7. I'm launching our first Event page with online registration - everything seems clear, except one thing: I'd like to prevent registered users from ...
1
vote
0answers
13 views

Post upgrade to 5.8, Javascripts running in Drupal are failing with CRM is not defined

Both on drupal blocks where references to CRM.$ are used and in custom javascripts that call CRM.api3, the scripts are failing and displaying an Uncaught Exception: CRM is not defined. Everything ...
1
vote
1answer
16 views

CiviCRM Email seems not to use Outbound Email settings

I've saved outbound email settings with: Using sendmail Path: /usr/sbin/sendmail Arguments: -t -i When I press "Save and send testing email", I can receive testing email correctly from sendmail. ...
1
vote
2answers
51 views

DB Error: no such field after attempt to upgrade from 4.7.14 to 4.7.19

I'm administrating an not-often-maintained site and seeing that 4.7.14 is reaching end-of-life, i attempted to upgrade it to 5.9.1 (a brainless reckless move). The upgrade went as usual but stopped ...
2
votes
0answers
8 views

Upgrading a Joint Membership to Joint Life on renewal leaves the subsidiary Joint Member with the old end date

Running Civi 5.8.2 under Drupal 7.63. The title says it all, really. Joint annual members converted to Joint Life during their membership period. This was entered as a renewal with "change membership ...
1
vote
2answers
17 views

getting this error: PDOException: SQLSTATE[23000]

After installation I am getting this error: PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'civicrm_handler_field_custom_file-class' for key 'PRIMARY': INSERT ...
2
votes
1answer
33 views

Custom Fields Table

I am having issues when working with Custom fields, that the CRM gets frozen, and have to restart everything. Today I noticed that the MySQL table log_civicrm_custom_field has nearly 140K rows, while ...
1
vote
1answer
66 views

Can't get Cron to run on WordPress CiviCRM via Dreamhost - am I doing it right?

Could anyone with more knowledge let me know if I'm doing this setup right. I am on a Dreamhost VPS server. What I'm trying to do is setup a Cron so the Automatic Schedules/Reminder in our ...
0
votes
1answer
41 views

Does Authorize.net's MD5 Hash End-of-Life affect CiviCRM? [duplicate]

Regarding: https://support.authorize.net/s/article/MD5-Hash-End-of-Life-Signature-Key-Replacement Authorize.Net is phasing out the MD5 based hash use for transaction response verification in ...
3
votes
0answers
44 views

Mailchimp/Civicrm synchronization

I just recently upgraded to Civicrm 5.9.1. I had used the Mailchimp extension in the past in test mode previous to our current Civicrm upgrades, and now want to implement it. I was behaving weirdly ...
2
votes
0answers
10 views

Mass SMS issue, singular works

Using click a tell extension (4.1) with CiviCRM (5.8.2) When in a contact record can send a SMS with no problem- is delivered straight away. When using 'Mass SMS' and clicking 'Send immediately' it ...
-1
votes
0answers
41 views

unable to upgrade CiviCRM from 4.7 to 5.9

I am using CiviCRM integrated with Drupal 7. Hosting is in pantheon server. I followed the CiviCRM document. https://docs.civicrm.org/sysadmin/en/latest/upgrade/drupal7/ According to this, put the ...
1
vote
1answer
27 views

Unable to update participants using civicrm api?

Instead of updating the Participant,its creating new participant.I need to change participant status from registered to attended and vice versa. civicrm_initialize(); $result = civicrm_api3('...
1
vote
1answer
18 views

{$contribution_aggregate} not outputting in message template

I'm sure I'm missing something basic, but following the various documentation and examples I've seen I can't get {$contribution_aggregate} to actually output the aggregate contributions for a donor, ...
2
votes
2answers
39 views

I get a WSOD when I use the search function on CiviCRM

CiviCRM was working fine until I downloaded an extension called CiviRules. I looked into the API for field UFMatch, clicked around in there, and pressed execute (got no warning that it was going to ...
1
vote
1answer
33 views

Custom Data ACLs

I'm a little confused on how custom data ACLs work - specifically, when I give a role access to edit a set of custom data fields that are associated with a contact, like so: Does this allow that role ...
3
votes
1answer
26 views

How to set a id attribute to button?

I am creating a button using php pear. Button (php code) $this->addButtons(array( /** * Array for 'next' button */ array( 'type' => 'next', 'name' => E::ts('Next'), ...
8
votes
3answers
105 views

What is a line item? And what is a financial item and how are those two linked together?

I have created an extension to generate invoices (contributions) based on time spend on activities on a case. For each activity a line item was created and added to the contribution. Also the ...
1
vote
0answers
14 views

wordpress/civicrm mobile optimi2ed themes

The existing thread is stale (2017), a lifecycle ago in internet terms. Seeking theme which enables contact search/edit/update functionality and activity add via mobile theme. civicrm mobile access ...
1
vote
1answer
49 views

CiviEvents Confirmation email not being sent

Using CiviCRM 5.7.2, using Drupal 7.61. We use CiviEvents and have registrations turned on and confirmation emails enabled. Over the last month a few users have reported not receiving confirmation ...
2
votes
0answers
10 views

Waitlist feature and price set issue

When testing the waitlist feature for an event the ticket selections are greyed out and listed as sold out. The waitlist is dependent on the status and in my test scenario the max number of ...
2
votes
1answer
26 views

Why can I no longer Merge Contact records in 5.7.3?

After upgrading from 4.6.x to 5.7.3 staff is finding that many records can no longer be merged -> error: #1 /var/www/platform/oursite/sites/all/modules/civicrm/CRM/Utils/Type.php(554): CRM_Core_Error:...
1
vote
1answer
38 views

If a contact is in Trash (because they were merged) but the person with matching details fills in Membership what is a good outcome

Scenario was Contact A had email mydomain.co.nz Contact A then filled out a Join/Renew (not using checksum) and used mydomain.nz Result was Contact B was created. Those contacts were later ...
1
vote
1answer
13 views

Admin-generated receipts show server name in email 'from' field

When we process a contribution in the back end and click the 'Send receipt?' button, a receipt is sent to the user from the address of our server (which is not listed in our 'FROM email address' list)....
1
vote
1answer
15 views

Where is the Update billing url?

we are on Civi 5.8 and Wordcpress 5. A member called and wants to change her credit card information for her recurring membership. I would prefer to send her a link to click so she can change it ...
2
votes
0answers
28 views

Price Set: Update quantity based on selection?

We have a pricing structure where a standard membership is $15/year and membership for an additional member of the household is $10/year. I'd like to automatically update the "nubmer of additional ...
1
vote
1answer
28 views

Is moving Civi easier than the docs say?

I've moved Civi a few times in the past 2/3 years, following the docs esp. the PhpMyAdmin method. Lately the restore using this method has failed even though I followed the docs - because of foreign ...
2
votes
0answers
16 views

Merging Contacts Records fails

Running Drupal 7.59, CiviCRM 5.8.1 and PHP 7.1.26. After selecting two known duplicate records from a list and selecting the action "Merge Contacts", I receive the following error message. Sorry, due ...
2
votes
1answer
46 views

What are the security considerations before allowing access AJAX API to anonymous users?

We have an autocomplete-select list in one of our profiles that we want to use on a public page. I can see the call is blocked for anonymous users because of permissions on 'access AJAX API'. I'm ...
2
votes
2answers
38 views

Uninstall mosaico

I have tried installing mosaico (after installing shoreditch and flexmailer). However it did't work so after searching stackexchange I thought I would install it from github which seems to be a later ...
2
votes
0answers
24 views

“Contact Show fields” does not show the street address in autocomplete (civicrm_webform)

I am trying to show the street field but it doesn't appear in the selector. The field is selected but it doesn't work, Thanks.
2
votes
1answer
26 views

Webform submission redirect to view it come from

I have a view of player's grading record using custom fields set in civi. It's a table with current grade, previous grade, dates, etc. I've created a form that allows adding extra rows into that view....
1
vote
1answer
22 views

How to fetch perticular column data of table?

Currently I am using API for fetch the data. I am creating an extension. I want to fetch the particular column's data from the table. How will I get the data? //getting id and name public static ...
5
votes
2answers
37 views

How to add new membership if renewed after old membership expired (native CiviCRM / Drupal)

Consider this: Wilma becomes a member on 1 Jan 2016, but does not renew at the end of the year. (so throughout 2017, 2018, Wilma is not a member) Wilma joins again in Jan 2019. According to the ...
2
votes
3answers
23 views

Is there a way to hide certain transactions from general viewing?

In my organization, everyone raises support through Civi's typical donation processing. Because everyone can view all of the records (both contact and transactional), it's easy for people to see how ...
2
votes
1answer
35 views

Event Template Start Date

I created an event template years ago, and when I use this template to create a new event, it auto populates the start date with a very old date. If I edit this event template, the start and end dates ...
2
votes
1answer
26 views

CiviVolunteer: Find Volunteer Opportunities

would love to be able to enable/disable search options. Currently there is: Between (date ranges), Role, With, Search by Location. Would like to disable "Search by Location" and replace with "Project"....
1
vote
1answer
28 views

Offline Contribution receipts does not contain custom fields information

Currently using CiviCRM 5.9.1 and drupal 7.63 Contribution receipts works as expected if the checkbox to send receipt is checked while creating offline contribution. Receipts for offline ...
0
votes
1answer
18 views

How to access the crm files

We would like to change the minor changes in the content page and webform design, dont know how to access the file. How to get the FTP files from my site need to add custom css file. Any help please.
1
vote
0answers
27 views

Event Confirmation email not being sent

I am on version 4.7.19 and whenever someone pays with PayPal the event confirmation email is not beign sent. The payment is processed, the status is paid, but no email sent. I have looked at ...
2
votes
2answers
42 views

How do I move registration to another event

I have a member signed up to the wrong event. I can't find a way to switch to the right event through the back end. I see Transfer - but it transfers to another person; not another event. Is it ...
2
votes
0answers
13 views

On CiviContribute forms within WP, the behavior of predefined amounts and an “Other Amount” input box is broken

For CiviContribute forms in WordPress that have predefined fixed amounts ($25, $50, $100, ...) and that also allow an "Other" amount, it seems that the javascript that is supposed to clear the fixed ...
2
votes
1answer
43 views

Create buttons on action from ResultTasks

I´m trying create buttons in ResultTasks.tpl for "show on map" and "export". This actions are in dropdown list with select named "task". I first tried duplicate the select, but it worked only last ...
2
votes
2answers
60 views

CiviCRM 5.9.1 Cannot Read Database Information

CiviCRM 5.9.1 WordPress 5.0.3 PHP 7.2 Upgraded after migration between servers from 4.7.29 w/o issue. When I went inside the CiviCRM it asked me to redo everything like a new install. I went to the ...
2
votes
0answers
13 views

Event registration confirmation page print doesn't work

After someone registers for an event, a confirmation page is displayed. Some users want to print the page even though a confirmation email is sent. However, the print doesn't work. The page heading is ...
2
votes
1answer
18 views

Installer not showing up

I've uploaded the file civicrm-5.8.2-wordpress.zip into the plugins folder and unzipped it. I've activated the plugin. The first time through this process the installer ran to the point of creating ...
2
votes
2answers
32 views

Manual Event Registration problems

I'm trying to manually register a participant for a specific event, but the registration form is showing custom profiles that I've created for completely unrelated events. I'm unable to complete the ...
1
vote
1answer
17 views

Scheduled job execution time is creeping [duplicate]

I have a scheduled job that runs at 10am each day. It just sends a report. I'm noticing over time that the job is executing later and later. Now it is executing at 10.15am. Anyone else noticed this ...

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