All Questions

1
vote
0answers
17 views

Street number doesn't change in CiviCRM after filling out Drupal Form

Street number doesn't change in CiviCRM after filling out Drupal Form. Street name does change but street number does not, when someone changes his/her address in the Drupal form, connected to ...
0
votes
0answers
28 views

CiviCRM fatal error on Bitnami Wordpress

I am trying to install CIVICRM on Bitnami Wordpress on Azure. After installing the plugin, it gives me a page saying the installation is successful but I got another error. When I checked the apache ...
1
vote
1answer
18 views

On Language change civicrm api for participant status change does not work as expected

$result1 = civicrm_api3('Participant', 'create', [ 'id' => $participant_id, 'contact_id' => $contact_id, 'event_id' => $event_id, 'status_id' => "...
2
votes
0answers
12 views

Administrator role not recognized if user logs in from another language

We have a bi-lingual site in Mexico running civicrm on drupal and the default language is English. Some users with administrator roles get "access denied" messages when they log in from a Spanish ...
3
votes
0answers
50 views

Some users get a lifetime membership message when they try to renew

We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
1
vote
1answer
12 views

Is there a simple cron command that I can enter on cPanel to trigger scheduled jobs?

I'm trying to set up a cron job on cPanel for Civicrm 5.9 running on Wordpress 5.1.1. I've read so many "you need to do this" "you need to do that" my head is spinning. Is there a simple command ...
0
votes
0answers
11 views

Phone Type/Location missing from custom profile field list

Civi 5.11, WordPress 5.1.1 I need to create an Individual Contact profile for my organization's data-enterers that contains a mixture of off-the-shelf and custom fields. I'd like to add the existing ...
1
vote
0answers
18 views

Locations dissappearing from events

We are having an issue with Civi location settings. We begin by making a copy of the same type of event and updating it with the new event information (correct time and date, description.) Then we ...
3
votes
0answers
22 views

Recurring Donations

We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
1
vote
1answer
41 views

how do I make a contribution Anonymous

I have a contribution page set up for a flood recovery fund and some people want to give but not be recognized for their gift.
1
vote
1answer
28 views

Is it better to install civi (Wordpress) on a dev server first then migrate to production or is the reverse better?

Assuming the goal is to install clones of Civi + WP + MySQL on two servers (let's call them "production" and "dev" with those roles in mind): These days, is it better to install first on dev then ...
1
vote
0answers
13 views

Webform creates duplicate linked contacts when using autocomplete

I am using Drupal 7.63, CiviCRM 5.9.1, Webform 7.x-4.19, Civi Webform Integration 7.x-4.26. I have a problem with Webforms creating duplicate linked contacts when one of the fields used in the de-...
2
votes
0answers
36 views

How to set up Accruals Accounting/Deferred Revenue?

In a video from 2017, CiviAccounts and the accruals accounting feature/deferred revenue are explained quite well: https://www.youtube.com/watch?v=bNIHXBA6EEg (starting from minute 39). According to ...
0
votes
0answers
25 views

BAD_INPUT_ERROR using paypal express with webform but contribution page works

I'm trying to set up a contribution webform with paypal. I've created a payment processor using paypal express, with sandbox details, and assigned it to a contribution page. I can make a test ...
0
votes
0answers
18 views

Report without cc processing fee

I've developed a method of importing detailed civi data into quickbooks using reports and a software called "transaction pro importer" to create sales receipts by customer and class in quickbooks. ...
0
votes
1answer
33 views

Double opt-in mailing list signup with Caldera Forms CiviCRM

I'm wondering if it's possible to create a "double opt-in" to a mailing list group workflow using Caldera Forms CiviCRM integration. Where the user would enter an email address into a field, then gets ...
1
vote
1answer
27 views

Is there a process to tidy the tables created by logging?

I've successfully improved the performance of the 'Change Log' by taking Eileen's advice here, converting 5 tables to InnoDB and adding indexes. In so doing, I almost blew the space limit on the host ...
1
vote
0answers
20 views

Gmail sync with civicrm

I just wondered if anyone was currently using the extensions which sync contacts and emails with gmail? I’m Thinking particularly of: CiviGmail Integration Google Apps Sync I wasn’t sure if they ...
2
votes
1answer
32 views

Event with multiple days - multiple choices

I can't seem to find exactly what I need. So here it goes. We are having our annual meeting, but this year there are essentially 3 events that people can choose to go to and I will need name tags for ...
2
votes
1answer
21 views

Stripe and Webform?

CiviCRM 5.7.5, Drupal 7.63, Webform Civi integration 7.x-4.18 I've been trying to get Stripe to play nicely with Civi Webform but thus far I've not had any luck... what appears to me to happen is ...
0
votes
1answer
30 views

Extension install failed, now cant get the functions to work or reinstall successfully. How to fix please?

I am on CiviCRM 4.7, Php 5.6, drupal 7. When installing GDPR extension, it failed. After that whenever I try to uninstall and reinstall, CiviCRM shows error "Found Name, activity_type, ...
5
votes
0answers
37 views

Adding an individual to repeating events

I have set up an after school event every monday for six weeks. It's $5 for each session, but if they register for all sessions it's $20 rather than $30. Currently I have to add the child to all six ...
1
vote
0answers
23 views

What does the option “Always post to Accounts Receivable” in CiviContribute do?

In the settings page of the CiviContribute module, there is the option "Always post to Accounts Receivable?" which can be activated or de-activated. I have searched through the documentation and ...
3
votes
1answer
32 views

Staff restricted by ACLs cannot use/see any other groups

I have a group of CiviCRM users who are restricted by ACL to only be allowed to view and edit contacts in a certain geographic region (those contacts in a group called "Northern Region"). They also ...
3
votes
2answers
68 views

No anonymous user role in CiviCRM » Administer CiviCRM » Access Control WordPress Access Control

All volunteer organization running new install of Civi 5.10.4. under Wordpress 5.1.1 multisite network. Under civi, the events rss, page, or specific events page can only be viewed when a user is ...
0
votes
1answer
43 views

Error when merging accounts

When attempting to merge accounts, I receive this message: CiviCRM_API3_Exception: "You have requested a non-existent service "prevnext.driver.". Did you mean one of these: "prevnext.driver.redis", "...
0
votes
0answers
25 views

Using Contact API v4 with anonymous Drupal user

When using the email API to pull contact data, we need to have permissions to administer CiviCRM. How can I alter these permissions to allow anonymous users to make the API call? I'm using API v4. ...
0
votes
1answer
27 views

deleting groups

under contacts, manage groups, delete; the following notiThis group currently has 35 members in it. Deleting this group will NOT delete the member contact records. However, all contact subscription ...
1
vote
1answer
20 views

How to fix it? By pressing “Print Summary”, there are 2 extra blank pages printed

By pressing "Print Summary", there are 2 extra blank pages printed. One of them is before the content and the other is after. How can I make them disappear? I'm using CiviCRM version 5.10.4. Thanks.
0
votes
0answers
33 views

Anyone having issues installing CiviCRM on WordPress on Azure?

I tried to install wordpress then wordpress for Linux and I get errors in both cases. Any tips or tricks?
1
vote
1answer
25 views

What is the grey box on selecting Webform Payment Processor?

Specific Issue I have a View that contains a Views Block Area as one of its rows. In each of these Views Block Areas I have a Webform that contains a CiviCRM Payment Processor. I want the Payment ...
1
vote
2answers
46 views

Gradebook Grades acting weird

We have a site that is using the gradebook. The teacher has submitted a final grade. When you view the activity, it shows the grade in the Activity Info section. However if you go to edit that record, ...
2
votes
1answer
24 views

How to change or transfer mailing list groups properly?

Right now - we have a smart group with all individuals tagged, in this example "Email List" and of type "Individual" as our main email list. This has worked fine for us - as we rarely sent emails. ...
1
vote
1answer
40 views

Your database settings don't appear to be correct. All green, but still error!

trying to install CiviCRM with Wordpress and I get the red DB error BUT all the line items are green. Any suggestions? Thanks! WP: 4.9.10 CiviCRM: 4.7.30 Wordpress Mysql: 5.7 on Azure Added ...
1
vote
0answers
10 views

Test drive keeps asking to select membership option

I have an option selected but its staying I need to select one.
4
votes
1answer
58 views

ContactLayout extension not working with civicrm 5.10

So we are using Drupal 7 and civiCRM 5.10. We want to use this extension https://github.com/civicrm/org.civicrm.contactlayout We have installed angular profiles (4.7.31-1.1.2) and API v4 (4.3.0) as ...
2
votes
3answers
74 views

Recurring Payment Profile IPNs not Updating CiviCRM with new Transactions

Environment: CiviCRM 5.5.x is the version that created the ones that are now trying to update, but we are now on the latest version 5.11.00 Drupal 7.x Webform CiviCRM 7.x-4.20+16-dev Issue: The ...
0
votes
0answers
9 views

Suggestion: Filter profiles in admin ara

We have quite a lot of custom profiles... It would be nice if there was a way to categorize or otherwise filter the profile list in the admin area. Not sure if this the right place to make this ...
0
votes
2answers
51 views

How to create a custom dashlets?

I want to create a custom dashlet but I don't know how to do that.Please guide me to build a new dashlet. Any github reference or any source. Thanks in advance.
4
votes
0answers
39 views

Is it possible to limit membership renewals to next membership term?

While testing payment integration with membership renewals, I observed that the membership end date may extend to any point in the future by just purchasing more and more renewals. Any limit set to ...
6
votes
1answer
50 views

Can form submissions dedupe and “fill” instead of “override”?

while deduping in a contact import, you can choose whether you want new data to "fill" or "override". is there a way to enable this feature for a form submission? example would be an event ...
0
votes
0answers
27 views

CiviEvent Management issue -

Followed the guide and created an event. Then I did the registration "test drive" and verified "test participant" existed. All good there. This is a wordpress/civi install. Ultimately, I wish to ...
1
vote
0answers
32 views

composer package - CiviCRM + WordPress Blueprint

I am experimenting with roots/bedrock, roots/soil, roots/sage "platform" as the "sage" theme sounds compelling and the dependency management inhernet in composer is also compelling. To that end, I ...
1
vote
0answers
17 views

Can't access member sync page

My wordpress site is hosted by godaddy and I want to use CiviCRM but when I click here: CiviCRM WordPress Member Sync the settings link it says this: "Sorry you are not allowed to access this page"....
1
vote
0answers
35 views

CiviMail - Syntax error, 40% emails bounced

Have read other questions on this but haven't read any solutions. Using Drupal 7.64 with CiviCRM 5.10.4. Sent out a bulk email (newsletter) using CiviCRM last Friday to a group of 2100 members. ...
2
votes
1answer
16 views

Beyond provide a profile of an instance's stack, what is the purpose of Connections?

I am seeking information about the Connections admin area (Administer>System Settings>Connections): I have seen in one instance that there is something that can be set up here to generate a site ...
1
vote
0answers
31 views

cv fails to locate civicrm.settings.php

I have an error on CivicCRM v 5.11 "Cron Not Running" (WordPress) The crontab entry reads */5 * * * * /usr/local/bin/cv api --user=www-data job.execute The cron job fails with: [Exception] ...
1
vote
0answers
18 views

CiviMail Sent/Scheduled Mailings does not list mailings for some users

I'm in a context using some CiviCRM ACLs to restrict access for regional staff to regional contacts. Some core staff have access across the regions. However, the regional staff cannot view the list ...
1
vote
1answer
25 views

re: events and printed “tickets”

I just made my first events in CiviCRM, and am wondering about whether the purchaser can print a "ticket". I assume they get a confirmation email which they could print, but is there an option to ...
2
votes
0answers
18 views

Multiple form submits on contribution pages

There have been 2 times (and possible more) where contribution pages have submitted more than once when a user filled them out. These have both been (on different pages) for a membership renewal using ...

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