All Questions

0
votes
1answer
8 views

Is it possible to assign a “custom group” to a specific roles of users?

I have a custom set of data that I wøuld like be only visible to users with specific permission. is it possible to achieve? thanks
0
votes
0answers
9 views

Nothing happens when selecting any “Actions” dropdown options

After upgrading to 5.12.1 (and then 5.12.3), none of the dropdown options under "Actions" work. For example, when conducting an Advanced Search and selecting, "Print/Merge Documents" or "Export ...
1
vote
1answer
10 views

DB Error: no such table

I am using CIVICRM imported from a Drupal installation now in wordpress. The entire import process was done according to the corresponding tutorials. Everything works fine, except when trying to see ...
0
votes
0answers
8 views

Installing Civicrm on Drupal 7 site

I have uploaded Civicrm 5.12.0 on a Drupal 7.65 site via FTP. After upload was completed, I attempted the installation script, but nothing happened. Is there a step that I forgot to do or wasn't aware ...
1
vote
0answers
13 views

Strange php error after updating old view

As part of our migration to latest civi for numerous sites, we had to make an adjustment to a drupal calendar views on the existing, live older civi site (4.0.5). (We're upgrading all sites to 5.12 -...
2
votes
1answer
12 views

CiviCRM database issue with views and the definer

We have a website using CiviCRM that was recently switched from Drupal to WordPress as well as to a new server. Everything on the website is working properly and they have had no issues with CiviCRM. ...
0
votes
0answers
7 views

Event Registration - Pending (Pay Later) - Cannot add payment

Example of issue: Website user registers for event - chooses pay later option. User makes payment via cash or other method at event. Site administrator tries to change status to Completed and ...
0
votes
2answers
13 views

Manage Groups not listing groups

None of my groups are listed on the Manage Groups option in the Contacts menu. Its applies to all my sites which vary between CiviCRM 5.2 to 5.11. Some are new sites some upgraded from 4.7.x where it ...
0
votes
0answers
23 views

Drop down menu not working in WordPress

My CiviCRM drop down menu is not working in my WordPress Dashboard. Hence, I can't access membership info, etc. How do I know if it is a hosting problem or a CiviCRM problem? My host says it doesn't ...
1
vote
0answers
17 views

ContributionDashboard correct amount not equal CiviReport

Stripe.com shows we received a donation of $15. It correctly shows on the Civi Contribution Dashboard. When we run Civi Report, the amount shows up as $30. We have many cases when the report and the ...
1
vote
0answers
18 views

One of our admin users is replicating multiple times a day CiviCRM 4.6.38 Wordpress

We are using CiviCRM 4.6.38 Wordpress. One of our admin users is replicating multiple times a day and I don't know why or how to resolve this issue.
1
vote
1answer
24 views

Cannot edit links (or source code directly) in Scheduled Reminders

Configuration: Wordpress 5.1.1, CiviCRM 5.10.3 We needed to edit a link in our Scheduled Reminders and discovered we can no longer do so. This is the behavior: We can edit these reminders just fine,...
1
vote
1answer
25 views

Menu does not appear unless in debugging mode in wordpress

I just freshly installed Wordpress and CiviCRM on my GoDaddy hosting. Installation appears to have worked fine. When I go into CiviCRM however, the CiviCRM menu bar does not appear at the top but ...
0
votes
1answer
14 views

Creating a custom Form: Action (view vs update)

I'm building my first extension, and have created the sample quickform using civix generate:form. So far, so good, the form shows and works within a modal popup. I've noticed with Core forms (like ...
2
votes
0answers
17 views

Multiple discounts or admin only pricing?

I'm creating an event that has a surcharge for registering at the door. I'm thinking of using CiviDiscount to create an automatic discount on the registration price set, then expiring the discount ...
0
votes
0answers
13 views

What is alternative solution to paypal pro due to PSD2 compliance issue

After searching a bit it appears there’s no definitive solution for PSD2 compliance for CiviCRM as of now. We do not mind moving to a different payment processor. My only concern is which other ...
5
votes
1answer
41 views

Has Contact ID been removed from the Contact Import “Matching”?

I have a v strong memory, and screenshot evidence that we used to be able to 'match' by including the Contact ID in the import. This was discussed in https://chat.civicrm.org/civicrm/pl/...
1
vote
0answers
12 views

Configuring CardPointe Gateway

I've never had to connect to CardPointe before. I'm told it's the new FirstData system but the information I received doesn't look anything at all like the FirstData inputs in Civi. Am I missing the ...
1
vote
1answer
37 views

CiviEvent book multiple event at a single checkout

EDITED: We are using Eventcalender extension to display all events on one page. For example Yoga Classes happens every week on Monday. Now for an attendee who would like to book 1st week, then 5th, ...
0
votes
0answers
9 views

PHP Notices from cron jobs

I get recurring messages from my cronjobs (I presume) that indicates PHP Notices of various kinds. Here are a few PHP Notice: Undefined offset: 3 in .../administrator/components/com_civicrm/...
2
votes
2answers
23 views

(Part solved) Missing line items on event invoice and confirmation email for Event (using Webform CiviCRM)

Drupal7 / Civi5.12 I have created a webform for event bookings, using webform_civicrm. The webform uses Participant Fee for the exhibition cost, and a Line Item for an additional booking fee. Can ...
1
vote
1answer
25 views

Anonymous user filing out a profile unintentionally remove themselves from groups

When an anonymous user fills out a contribution or other form with a profile that includes the ability to select groups, the user may leave those checkboxes blank, like so: If the anynomous user ...
3
votes
2answers
34 views

CiviEvent Confirmation Email causes Time-Out

I'm using wordpress 5.11 and CiviCRM 5.8.2. I am trying to get a CiviEvent to send confirmation emails but when I select the confirmation emails, the session times-out for the user (error 504). The ...
1
vote
0answers
18 views

Updating Contribution payment instrument based on Financial Trxn payment instrument when there are multiple transactions

I have a task where I need to clean up payment instrument data. The basic problem was caused by a custom payment instrument of TBD, which is somehow preventing contributions from updating correctly, ...
1
vote
1answer
18 views

CiviMail Change the Track Opens Tracking URL to a pretty URL

I'm using the Track Opens option in CiviMail. In CiviCRM for Wordpress the regular mail tracking url looks something like this: https://mywebsite.co.uk/wp-content/plugins/civicrm/civicrm/extern/url....
1
vote
2answers
13 views

Add multiple target contacts in advanced search

I'm looking to send a mailing out to a subset of our contacts - those that have a relationship 'member of' and then Target Contact ' Group 1, Group 8, Group 12 etc' I'm creating a Smart Group to do ...
3
votes
0answers
9 views

If no valid price set is found for an event, CiviCRM fires a fatal error, shouldn't this be prevented?

If I have a event with a price set field date set so that it is expires, when it expires but event signups are still active it cause a fatal PHP error and logs 'No Fee Level(s) or Price Set is ...
2
votes
1answer
16 views

Change the root directory D8 [docroot > web]

I encounter lot of issues with CiviCRM on a Drupal 8 production site : When sending a mailing there is : - No tracking of opened mail - No indication of click through There is another issue with the ...
3
votes
1answer
22 views

Caldera Forms and Smart Groups

I want to have a newsletter signup form that has a dropdown field that a non-signed in user can select from. I want their selection to assign them to a smart group for later use in bulk mailings. What'...
2
votes
0answers
17 views

CREATE TEMPORARY TABLE fails on UNION (diff number of columns)

I've got CiviCRM 5.10.4 running on Drupal 7.65, and one particular function ("Subscriber Donor Report") is blowing up on an underlying SQL error. I turned on debugging, and following is what I see. ...
3
votes
0answers
30 views

People tagged with “privacy: no bulk email” seem to be receiving bulk email

It seems pretty clear that contacts tagged with "NO BULK EMAILS (USER OPT OUT)" are still receiving bulk email. I see many contacts who continue to be listed as receiving bulk emails in the mailing ...
2
votes
1answer
31 views

Civicrm permissions for different departments

can anyone advise if civicrm supports permissions at department level for a business. So that all departments have access to create/edit an event within their department. They don't have access to ...
2
votes
0answers
13 views

Still having problems with GDPR T&C in Contributions

Our provider has applied the latest patch (issue #198) to Veda Consulting's GDPR extensions (V2.7) in an effort to get the T&C's working correctly on Events and Contributions. It seems to have ...
2
votes
0answers
24 views

Has anyone had success in embedding videos into CKEditor in CiviCRM

Following on from my question here, we are wondering if anyone has successfully embedded videos into CKEditor in Civi. We want to put videos into our event descriptions. We can embed a vimeo or ...
0
votes
0answers
29 views

“System Status: Error” I updated to CiviCRM 5.12.0 hosted on WordPress internally on a QNAP TS-251+ Server. Where do I go from here?

System Status: Error Cron Not Running (CiviCRM Homepage says "Loading...) Configure Default Mailbox (CiviCRM Homepage says "Loading...) Complete Setup (CiviCRM Homepage says "Loading...) MySQL utf8mb4 ...
3
votes
2answers
46 views

Get civiMail report by API

I'm trying to get Report data about a Sent email through the API. I can see the report at: www.example.com/civicrm/mailing/report?mid=388&reset=1 And I can get data corresponding to the email ...
0
votes
1answer
20 views

How to get a data for a perticular logged in user ( through API)?

I gave an ACL role to users for data segregation. I want to fetch data from database but data must filter i.e. ACL. How to get data. Also I want a userkey and sitekey?
2
votes
1answer
17 views

Is there an update to AuthorizeNet.php with SHA-512 to replace MD5 check?

Is there an SHA-512 replacement for the AuthorizeNet.php module yet? If not I can work on it
0
votes
1answer
23 views

Mosaico extension uses

Is anyone using Mosaico for designing a newsletter? Is it easy to use? Can you send a newsletter directly through mass mail? I would appreciate any comments. Thank you.
2
votes
1answer
15 views

Why is date_created field is ignored for Contact creation via API?

when I attempt to import historical data to seed the CRM, created_date is ignored and today's date/time is used instead. Using the API explorer, it looks like the date should be saved, but, when I do ...
2
votes
1answer
7 views

Override automatic geocoding for events

How can i override or update the coordinates for an address on an event that isn't displaying correctly. Seems like the option in wordpress for Override automatic geocoding is missing in drupal - or ...
0
votes
1answer
22 views

Is there a best practice or recipe for migrating a two database CiviCRM installation into one database?

I am replicating a Drupal 7 CiviCRM installation into a Pantheon CiviCRM Kickstart site. I have gone through the tedious effort of moving the Drupal content and settings from a default Drupal profile ...
0
votes
0answers
10 views

Authorize, let's encrypt issue?

Recently found particpant 'contributions' using online CC payments were missing trxn_id during a several hour period (Jan 31, 2019) - the civicrm_contribution and civicrm_financial_trxn rows were ...
1
vote
1answer
19 views

PayPal Multiple IPN Setup in Civicrm

A nonprofit entity introduces other nonprofits for social awareness. Nonprofit entity is willing to use Civicrm in a way that their member Nonprofits can setup their donation pages with their own ...
2
votes
0answers
20 views

Where can I see previous Make It Happen campaigns?

Where can I see funded and / or implemented Make It Happen campaigns? On the page https://civicrm.org/make-it-happen I can only see the ones that are currently being fundraised for.
0
votes
1answer
20 views

How can I include Employer in display name?

I have tried this but doesn't work. Can anyone suggest a correct token format please? Thanks {contact.first_name}{ }{contact.last_name}{ }{contact.current_employer}
0
votes
5answers
50 views

Find contacts on CiviCRM

Good morning, Every time I search for a contact, which I know is on our database, I get the message 'No contact found'. Please can you advise? Many thanks Kind regards Myriam Barker
1
vote
2answers
30 views

WordPress CiviCRM Map Contacts

WordPress v5.1.1 - CiviCRM v5.10.4 Trying to display a map of my Contacts. Created SmartGroup of all Current Members. Click Map Contacts from SmartGroup. Only displays myself on the map. Created ...
0
votes
0answers
25 views

Upgrade from 5.10 to 5.12 contact images no longer appearing

I'm wondering if anyone is experiencing a similar issue. I upgraded to 5.12 this morning and now it seems contact images are not displaying... I grabbed the url /wp-admin/admin.php?page=CiviCRM&...
2
votes
1answer
23 views

Multiple memberships Webform and Paypal

I've set up a webform to create two memberships at a reduced rate vs two individual memberships. I select two contacts, each has a membership. The payment is associated with the first member. There ...

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