All Questions

9
votes
0answers
178 views

CiviMail mailer settings example

I'm not sure if it just me, but I am not 100% clear on what each of the CiviMail mailer settings do when combined together? Mailer Batch Limit: The total number of emails that will go out on each ...
8
votes
0answers
64 views

Is it possible to have webform-civicrm allow 'user select' for the Contribution page so user can select Currency?

We have a situation where we need folk to be able to choose currency. currently this means multiple Contribution pages. I was hoping we could redo this using Webform-civicrm and set the Contribution ...
7
votes
0answers
68 views

Personalize browser version of email

I'm trying to figure out how to get the browser version of an email to match an email using tokens in terms of personalization. The email shows the person's first and last name, the opt out and ...
7
votes
0answers
166 views

How can I customize the User Dashboard (Frontend)

I am working on 4.7 on Wordpress 4.6 and I trying to customize the User Dashboard in the Frontend shown for the request myURL.com/civicrm/?page=CiviCRM&q=civicrm%2Fuser&reset=1. First I ...
6
votes
0answers
74 views

Placeholders instead of labels in forms

We would like to use placeholders instead of labels on all our CiviEvent and Contribution forms. What is the best way to do this? We are using CiviCRM with Drupal. We would like it appear like this: ...
5
votes
0answers
37 views

How to approach fuzzy dates (e.g. contact deceased in month/year)?

I was posed this question recently and wonder how others would approach this issue: We often are told someone died in (for example) December 2018, but no day. The system won't let me enter it ...
5
votes
0answers
42 views

Adding an individual to repeating events

I have set up an after school event every monday for six weeks. It's $5 for each session, but if they register for all sessions it's $20 rather than $30. Currently I have to add the child to all six ...
5
votes
0answers
41 views

Resend a mailing to recipients who did not open

Our communications staff wants to be able to resend a mailing (or send a new mailing) to recipients who did not open a previous mailing. Of course, this is possible by creating a group from the "...
5
votes
0answers
67 views

CiviCRM Stripe PCI Compliance

I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
5
votes
0answers
40 views

Oops! Incorrect CiviCRM version. This installer can only be used for the Drupal version of CiviCRM

I get this message after (successfully) installing 5.4.0 into Backdrop 1.10.1. The download file is civicrm-5.4.0-backdrop.tar.gz and when I start to install it shows the correct version (it says ...
5
votes
0answers
37 views

ACL and Drupal roles

I'm having trouble to correctly setup ACL and Drupal roles (Civicrm 4.6.35 on Drupal 7) I have my contacts assigned to different groups (let's say G1 ... G5) For each group there is a corresponding ...
5
votes
0answers
70 views

new event From Template does not copy custom fields

On the demo site - http://wpmaster.demo.civicrm.org/wp-admin/ I have created a new set of custom fields for Events - "Events custom fields" with one text field - "test1". I have added value "tst" for ...
5
votes
0answers
281 views

All Contribution pages result in “Your browser session has expired” “Could not find a valid session key”

Currently on: Wordpress 4.7.2 CiviCRM 4.7.16 As I am making changes here and there on this clean Civi install with a migrated database, I noticed when submitting all contribution pages result in, "...
5
votes
0answers
193 views

Error: Please select at least one membership option

After adding a new price set, the payment page looks okay until I click Confirm Contribution. Then this error appears.
5
votes
0answers
110 views

What is your CiviMail throughput/sending speed with sparkpost?

We've just started using sparkpost to deliver our email, the sparkpost control panel provides some really nice stats and insight into mailing performance as well as how your emails are being treated ...
5
votes
0answers
60 views

Smarty tokens in postal mailing labels?

Total newbie here, but am I correct in my understanding that Smarty tokens do not function in the postal mailing label template? I have them enabled and can see them working in email and PDF letters, ...
4
votes
0answers
31 views

Is the new CiviCRM menu bar broken when using the Edge browser?

I was providing a bit of support to a user yesterday who was struggling with how to do something in Civi (5.13.1). When they shared their screen with it became immediately apparent why. They were ...
4
votes
0answers
19 views

How can I create a public-facing search with mapped results when using Wordpress as the host CMS?

Using Drupal Views and the contributed module CiviCRM Contact Distance Search I was able to create a search tool to enable unauthenticated users to find contacts and show them on a map based on ...
4
votes
0answers
42 views

Is it possible to limit membership renewals to next membership term?

While testing payment integration with membership renewals, I observed that the membership end date may extend to any point in the future by just purchasing more and more renewals. Any limit set to ...
4
votes
0answers
23 views

Why when upgrading civi via drush I always get You are already upgraded to CiviCRM version-I'm-upgrading-from?

I saw a bug out there on this but it's old and claims to be fixed. I keep thinking the next time I do an upgrade, it'll be fixed. So for example: upgrading from 5.9.1 to 5.10.0 drush civicrm-...
4
votes
0answers
50 views

Address fields disappearing on civi

So I was happily ticking along making webforms on Drupal for new contacts on civi. The webforms consisted of adding contacts, registering for event amongst a couple of other components. As I tried ...
4
votes
0answers
29 views

'Are you sure you want to leave this site' popup message issue on event and contribution forms

We have an issue where whenever a user tries to move to the confirmation page of an event registration (or contribution) page they are getting the browser message 'Are you sure you want to leave this ...
4
votes
0answers
76 views

How to use Contribution Token {contribution.amount_level}?

The contribution tokens contain the token {contribution.amount_level}. I find this tokens via find contributions -> Email send now I was hoping this token would return information about the Price Set ...
4
votes
0answers
51 views

CiviCase Timelines with Activity subjects

It would be great if, when creating a new timeline for a Case type, the "Add Activity" dialog could display the activity subject field for input. At the moment, if you want to differentiate between ...
4
votes
0answers
31 views

Is the AB testing in CiviMail broken?

I have a client who is very keen to use the AB testing facility in CiviMail. they are currently running on CiviCRM 4.7.27 and shortly to update. When they set up an AB mailing, they are specifying ...
4
votes
0answers
63 views

Submit credit card contribution error - configure live settings for payment processor

Just upgraded to civicrm 4.7.24. Tried to use the submit credit card contribution and get an error message telling me to configure live settings for payment processor. I have been using credit cards ...
4
votes
0answers
194 views

How to use Composer to install and upgrade CiviCRM 4.6.x / Drupal 7

I am building a composer.json file for my project which involves core Drupal, contributed Drupal modules, Drupal related libraries, core CiviCRM. All initialisation of the empty prototype and ...
4
votes
0answers
47 views

Resource booking in multiple meeting rooms

Is Civibooking designed to allow LIMITED resources to be booked in multiple meeting rooms at the same time? For example, I have 10 chairs. I booked 5 of the chairs for an event in meeting room X, ...
4
votes
0answers
69 views

Angular Error: Module 'crmMailing' is not available! When CiviMail is enabled

We are running a Bitnami Stack for CiviCrm and Drupal on our own local VM server. https://bitnami.com/stack/civicrm Our versions are CiviCrm 4.7.13 Drupal 7.52 I grant access to CiviCrm features ...
4
votes
0answers
50 views

Did my setting for checksum duration get overridden?

A site had a Checksum duration set to be 90 days (about a year ago). Client just asked us to look at some duplicates and we wanted to check the duration was still 90 days. When I checked on the Misc ...
4
votes
0answers
54 views

Multiple Invoice Prefixes?

I know civiCRM allows invoice prefixes. This is very helpful in distinguishing civiCRM payments in our merchant account from other software systems (like our ecommerce store). However, is it ...
4
votes
0answers
31 views

How to clone an AB test?

I'm trying to re-use an existing ab test, but unlike normal mailings, can't find a way to clone them Is there a way that is better than copy paste the content of the email and create a new ab test?
4
votes
0answers
189 views

Personal Campaign Pages (pcp) related to a campaign

We're trying to create a peer-peer funding application so people can support an individual "Cause". CiviCrm allows a PCP to associate with a contribution page (or event) but I think associating with ...
4
votes
0answers
99 views

Problems with editing recipient groups of CiviMail

Sometimes I cannot remove a group from recipient list of a Mailing. This can happen for instance when I re-use a mailing, but I want to change the group – I can add a new one, but clicking "x" on the ...
4
votes
0answers
160 views

CRM_Utils_System::url and image handling

I'm looking to understand how civicrm manages files/images. After upgrading to 4.5 image handling changed, then 4.6 it seemed to change again. Many people are focused on contact images, however I'm ...
3
votes
0answers
25 views

Who gets the bill?

I apologize if I missed some basic Civi concept, but who gets the invoice when a 3rd party registers users with online registration? Most of our client's contacts are 3rd party association managers, ...
3
votes
0answers
12 views

Webform with Payment and Preview has the sequence wrong

I am using CiviCRM 5.13.4 on Drupal 7.67. I have built a Webform that captures Contact Details, a Membership of our organisation, and Payment (using a Contribution) for that Membership. I have also ...
3
votes
0answers
14 views

Thank you letter export to Word - maintaining fonts

CiviCRM 5.7.6, WordPress 5 My client has a message template for thank-you letters (contribution) that utilizes Google Fonts. The fonts export and render perfectly in PDF, but do not work in the Word ...
3
votes
0answers
33 views

auto renew with price set for 2 memberships to 2 different organisations

I am trying to create a contribution page with two memberships of different time periods that both require autorenewal. I have tried this (both memberships that are referenced by the price set have ...
3
votes
0answers
22 views

Mailchimp Extension and Changes Announced by Mailchimp

You can read it here: https://mailchimp.com/resources/introducing-your-new-audience-dashboard/ Reasoning for posting: we just received notice of this change and may receive a large bill unless we fix ...
3
votes
0answers
13 views

Using “Premium (Thank-you gifts)” to enroll in membership

Is it possible to set up a "Premium (Thank-you gift)" option to sign a donor up for a specific membership level? I can build a membership sign-up page, and I can put "premiums" on it. The ...
3
votes
0answers
15 views

New membership confirmation e-mail not sent for free memberships?

I'm experimenting with Memberships for the first time, entering them manually, and it looks like just ticking "Send Confirmation and Receipt?" isn't sufficient for a contact to receive an e-mail ...
3
votes
0answers
9 views

If no valid price set is found for an event, CiviCRM fires a fatal error, shouldn't this be prevented?

If I have a event with a price set field date set so that it is expires, when it expires but event signups are still active it cause a fatal PHP error and logs 'No Fee Level(s) or Price Set is ...
3
votes
0answers
38 views

People tagged with “privacy: no bulk email” seem to be receiving bulk email

It seems pretty clear that contacts tagged with "NO BULK EMAILS (USER OPT OUT)" are still receiving bulk email. I see many contacts who continue to be listed as receiving bulk emails in the mailing ...
3
votes
0answers
18 views

Still having problems with GDPR T&C in Contributions

Our provider has applied the latest patch (issue #198) to Veda Consulting's GDPR extensions (V2.7) in an effort to get the T&C's working correctly on Events and Contributions. It seems to have ...
3
votes
0answers
27 views

Has anyone had success in embedding videos into CKEditor in CiviCRM

Following on from my question here, we are wondering if anyone has successfully embedded videos into CKEditor in Civi. We want to put videos into our event descriptions. We can embed a vimeo or ...
3
votes
0answers
53 views

Some users get a lifetime membership message when they try to renew

We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
3
votes
0answers
24 views

Recurring Donations

We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
3
votes
0answers
33 views

Map not appearing on events info pages

We are using a working API Google Key that is used to display maps on a site. On the pages where we configure the map to display, such as in views, this works fine and the map appears as it should. ...
3
votes
0answers
12 views

How can I have a view only custom field of type “Link” be clickable in a profile?

I have a custom field of type "Link" presented as View Only in a public profile (I have several of these field types in the same profile). Frustration is that the Link isn't clickable, so the user ...

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