All Questions

7
votes
0answers
64 views

Personalize browser version of email

I'm trying to figure out how to get the browser version of an email to match an email using tokens in terms of personalization. The email shows the person's first and last name, the opt out and ...
7
votes
0answers
59 views

Is it possible to have webform-civicrm allow 'user select' for the Contribution page so user can select Currency?

We have a situation where we need folk to be able to choose currency. currently this means multiple Contribution pages. I was hoping we could redo this using Webform-civicrm and set the Contribution ...
7
votes
0answers
169 views

CiviMail mailer settings example

I'm not sure if it just me, but I am not 100% clear on what each of the CiviMail mailer settings do when combined together? Mailer Batch Limit: The total number of emails that will go out on each ...
6
votes
0answers
161 views

How can I customize the User Dashboard (Frontend)

I am working on 4.7 on Wordpress 4.6 and I trying to customize the User Dashboard in the Frontend shown for the request myURL.com/civicrm/?page=CiviCRM&q=civicrm%2Fuser&reset=1. First I ...
5
votes
0answers
37 views

Adding an individual to repeating events

I have set up an after school event every monday for six weeks. It's $5 for each session, but if they register for all sessions it's $20 rather than $30. Currently I have to add the child to all six ...
5
votes
0answers
40 views

Resend a mailing to recipients who did not open

Our communications staff wants to be able to resend a mailing (or send a new mailing) to recipients who did not open a previous mailing. Of course, this is possible by creating a group from the "...
5
votes
0answers
56 views

CiviCRM Stripe PCI Compliance

I am using the latest version of the Stripe extension (5.2) and have CiviCRM up-to-date and Drupal. I'm getting this error in my Stripe portal, I only use Stripe with CiviCRM. Can anyone provide some ...
5
votes
0answers
40 views

Oops! Incorrect CiviCRM version. This installer can only be used for the Drupal version of CiviCRM

I get this message after (successfully) installing 5.4.0 into Backdrop 1.10.1. The download file is civicrm-5.4.0-backdrop.tar.gz and when I start to install it shows the correct version (it says ...
5
votes
0answers
35 views

ACL and Drupal roles

I'm having trouble to correctly setup ACL and Drupal roles (Civicrm 4.6.35 on Drupal 7) I have my contacts assigned to different groups (let's say G1 ... G5) For each group there is a corresponding ...
5
votes
0answers
61 views

Placeholders instead of labels in forms

We would like to use placeholders instead of labels on all our CiviEvent and Contribution forms. What is the best way to do this? We are using CiviCRM with Drupal. We would like it appear like this: ...
5
votes
0answers
67 views

How to use Contribution Token {contribution.amount_level}?

The contribution tokens contain the token {contribution.amount_level}. I find this tokens via find contributions -> Email send now I was hoping this token would return information about the Price Set ...
5
votes
0answers
92 views

Directory path problem on 4.7.30 upgrade

On upgrade to 4.7.30 (Joomla) the status message tells me of path problems. For example, that the directories are not writeable or do not exist. When I try to check/set the directories I get ...
5
votes
0answers
68 views

new event From Template does not copy custom fields

On the demo site - http://wpmaster.demo.civicrm.org/wp-admin/ I have created a new set of custom fields for Events - "Events custom fields" with one text field - "test1". I have added value "tst" for ...
5
votes
0answers
265 views

All Contribution pages result in “Your browser session has expired” “Could not find a valid session key”

Currently on: Wordpress 4.7.2 CiviCRM 4.7.16 As I am making changes here and there on this clean Civi install with a migrated database, I noticed when submitting all contribution pages result in, "...
5
votes
0answers
185 views

Error: Please select at least one membership option

After adding a new price set, the payment page looks okay until I click Confirm Contribution. Then this error appears.
5
votes
0answers
48 views

Did my setting for checksum duration get overridden?

A site had a Checksum duration set to be 90 days (about a year ago). Client just asked us to look at some duplicates and we wanted to check the duration was still 90 days. When I checked on the Misc ...
4
votes
0answers
35 views

How to approach fuzzy dates (e.g. contact deceased in month/year)?

I was posed this question recently and wonder how others would approach this issue: We often are told someone died in (for example) December 2018, but no day. The system won't let me enter it ...
4
votes
0answers
39 views

Is it possible to limit membership renewals to next membership term?

While testing payment integration with membership renewals, I observed that the membership end date may extend to any point in the future by just purchasing more and more renewals. Any limit set to ...
4
votes
0answers
21 views

Why when upgrading civi via drush I always get You are already upgraded to CiviCRM version-I'm-upgrading-from?

I saw a bug out there on this but it's old and claims to be fixed. I keep thinking the next time I do an upgrade, it'll be fixed. So for example: upgrading from 5.9.1 to 5.10.0 drush civicrm-...
4
votes
0answers
48 views

Address fields disappearing on civi

So I was happily ticking along making webforms on Drupal for new contacts on civi. The webforms consisted of adding contacts, registering for event amongst a couple of other components. As I tried ...
4
votes
0answers
28 views

'Are you sure you want to leave this site' popup message issue on event and contribution forms

We have an issue where whenever a user tries to move to the confirmation page of an event registration (or contribution) page they are getting the browser message 'Are you sure you want to leave this ...
4
votes
0answers
31 views

Is the AB testing in CiviMail broken?

I have a client who is very keen to use the AB testing facility in CiviMail. they are currently running on CiviCRM 4.7.27 and shortly to update. When they set up an AB mailing, they are specifying ...
4
votes
0answers
62 views

Submit credit card contribution error - configure live settings for payment processor

Just upgraded to civicrm 4.7.24. Tried to use the submit credit card contribution and get an error message telling me to configure live settings for payment processor. I have been using credit cards ...
4
votes
0answers
182 views

How to use Composer to install and upgrade CiviCRM 4.6.x / Drupal 7

I am building a composer.json file for my project which involves core Drupal, contributed Drupal modules, Drupal related libraries, core CiviCRM. All initialisation of the empty prototype and ...
4
votes
0answers
45 views

Resource booking in multiple meeting rooms

Is Civibooking designed to allow LIMITED resources to be booked in multiple meeting rooms at the same time? For example, I have 10 chairs. I booked 5 of the chairs for an event in meeting room X, ...
4
votes
0answers
62 views

Angular Error: Module 'crmMailing' is not available! When CiviMail is enabled

We are running a Bitnami Stack for CiviCrm and Drupal on our own local VM server. https://bitnami.com/stack/civicrm Our versions are CiviCrm 4.7.13 Drupal 7.52 I grant access to CiviCrm features ...
4
votes
0answers
71 views

CiviCRM seems to block PUT requests to Gravity Forms API

I am attempting to write a simple script that updates entries in Gravity Forms via their REST API. GET requests to the API work successfully, but POSTs and PUTs (I have not tried DELETE) do not ...
4
votes
0answers
108 views

What is your CiviMail throughput/sending speed with sparkpost?

We've just started using sparkpost to deliver our email, the sparkpost control panel provides some really nice stats and insight into mailing performance as well as how your emails are being treated ...
4
votes
0answers
59 views

Smarty tokens in postal mailing labels?

Total newbie here, but am I correct in my understanding that Smarty tokens do not function in the postal mailing label template? I have them enabled and can see them working in email and PDF letters, ...
4
votes
0answers
88 views

Membership period with multiple terms not working in paypal payment page

I have a membership type A and B with following configuration: no auto-renew option duration: 1 month period type: rolling visibility: public I set multiple price set, each price set have different ...
4
votes
0answers
31 views

How to clone an AB test?

I'm trying to re-use an existing ab test, but unlike normal mailings, can't find a way to clone them Is there a way that is better than copy paste the content of the email and create a new ab test?
4
votes
0answers
98 views

Problems with editing recipient groups of CiviMail

Sometimes I cannot remove a group from recipient list of a Mailing. This can happen for instance when I re-use a mailing, but I want to change the group – I can add a new one, but clicking "x" on the ...
4
votes
0answers
153 views

CRM_Utils_System::url and image handling

I'm looking to understand how civicrm manages files/images. After upgrading to 4.5 image handling changed, then 4.6 it seemed to change again. Many people are focused on contact images, however I'm ...
3
votes
0answers
9 views

If no valid price set is found for an event, CiviCRM fires a fatal error, shouldn't this be prevented?

If I have a event with a price set field date set so that it is expires, when it expires but event signups are still active it cause a fatal PHP error and logs 'No Fee Level(s) or Price Set is ...
3
votes
0answers
30 views

People tagged with “privacy: no bulk email” seem to be receiving bulk email

It seems pretty clear that contacts tagged with "NO BULK EMAILS (USER OPT OUT)" are still receiving bulk email. I see many contacts who continue to be listed as receiving bulk emails in the mailing ...
3
votes
0answers
50 views

Some users get a lifetime membership message when they try to renew

We have a rolling, one year membership set up and users can renew it manually. We do not have auto-renew set up and until we started hearing about this issue, didn't even know how to set up a "...
3
votes
0answers
22 views

Recurring Donations

We have recurring donations every month. We have had several members increase their amounts that they want to donate. We use authorize.net and I changed the amounts and they have been charging the new ...
3
votes
0answers
29 views

Map not appearing on events info pages

We are using a working API Google Key that is used to display maps on a site. On the pages where we configure the map to display, such as in views, this works fine and the map appears as it should. ...
3
votes
0answers
12 views

How can I have a view only custom field of type “Link” be clickable in a profile?

I have a custom field of type "Link" presented as View Only in a public profile (I have several of these field types in the same profile). Frustration is that the Link isn't clickable, so the user ...
3
votes
0answers
24 views

Member Listserv Sync with CiviCRM

Wordpress 5 - Civi 5.10.0 We currently have a google group that we manually manage for active members - its beginning to become an unwieldy job to manage. I understand there is a Google Groups one ...
3
votes
0answers
21 views

After creating a mailing using Mosaico, can one save that as a new Mosaico template?

Quick answer seems to be no. Create a new mailing, pick one of the Mosaico templates. Add blocks, change text, etc., save it. Now after all that work I thought I'd like to save this as a new ...
3
votes
0answers
18 views

Payment Processors - re-arrange in rows

Event registration is listing payment processors in coloumns - which makes the radio buttons unreadable on small screens, dont know what is the best way to change the orienetation. I've included a ...
3
votes
0answers
29 views

Why does VAT keep being added when editing payments

When we issue a membership the payment automatically feeds through the correct pricing. If we then have to go in to edit the membership the price updates by adding VAT on again to the already ...
3
votes
0answers
31 views

Price sets not showing up

We use price sets for our events, as we need to have a registration price that is the regular price, one that is the early bird price, and then a third item that is the textbook that you can choose ...
3
votes
0answers
60 views

Permission errors on Cividesk Sparkpost extension

I’m looking for some assistance to debug an issue with the Cividesk Sparkpost extension. At first I thought that the extension was not compatible with Civi 5.8.x, but others report that is not the ...
3
votes
0answers
53 views

How to respond to an email, quoting the reply

When an email arrives in my mail client, I can click on the reply button, and a new email is created that shows the text of the message I'm responding to, with the same subject letter as the original ...
3
votes
0answers
14 views

Civibooking WordPress admins seeing different resources

Is there a way I can have different admins seeing only their resources. For example I have two hostels, each seeing just their own bookings? Thanks
3
votes
0answers
21 views

How can I send an event-specific PDF certificate to participants via email?

Using Civirules and the PDF Creation API extension I can send an email with an attached PDF containing tokenised content to a contact based on a specified trigger and conditions. What I want to do is ...
3
votes
0answers
17 views

CiviMember payment- message template

When someone renews their membership using Pay Later, they get the Membership Receipt Online message as an Invoice from message templates. The contribution is pending. In the backend, if the ...
3
votes
0answers
45 views

Zero dollar total from Drupal commerce (by using discount code) is not writing back to CiviCRM

I have an odd issue. If the total for the Drupal Commerce transaction is zero, without using a discount code, the transaction is stored properly in CiviCRM. However, if the total comes to zero by ...

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