We've been having this issue over at least one major upgrade where certain types of soft-credits just will not save, without leaving any type record in the error logs. Crediting an individual from another individual or organization works, but crediting an org or a household from an individual prevents the contribution from saving at all... if the soft-credit is removed the record will save fine. I took a video of what I mean and put it on YouTube here >> [Video of soft-credit not saving][1]

I have recently installed the Automatic Soft-credit extension [Auto Soft-Credit Extension][2] and it seems to bypass the issue, but there are many cases where I need to edit a contribution and cannot without deleting the soft-credit. Since we can't track payments toward an org or total household giving without soft-credits this leaves us with a serious issue.

Any ideas would be a great help. I am not a coder, but willing to use phpMyAdmin to look at the database or look into php code issues.

Thanks. We are on CiviCRM 4.6.22 and the latest Drupal 7 on a Debian 8 server with Apache.


  [1]: https://www.youtube.com/watch?v=FQwfgsQ3t7o&feature=youtu.be
  [2]: https://github.com/PalanteJon/coop.palantetech.module.automaticsoftcredit