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Search options not deleted user 415

CiviCRM's means of keeping track of all sorts of interactions with contacts: e-mails, meetings, donations, event attendance, etc.

0 votes

Civicase activity table default options

I'm trying to make the same change in 4.7, but everything seems to have changed. Where should I be looking now for these CiviCase activity table display tweaks? Thanks.
Jern's user avatar
  • 1,302
2 votes
3 answers
84 views

Edits not saving in Case Activity Tab since 4.7.4 upgrade

If I edit an activity (eg the date or the status) in the Activities tab of the Manage Case page, I get the confirmation message "[activity name] saved". But the edit is not saved. …
Jern's user avatar
  • 1,302
1 vote

Edits not saving in Case Activity Tab since 4.7.4 upgrade

Verified now that the issue is a general problem with CiviCase in Drupal, Joomla and Wordpress versions. I have raised a bug report here.
Jern's user avatar
  • 1,302
1 vote
Accepted

Edits not saving in Case Activity Tab since 4.7.4 upgrade

I may have found the solution, but I'm not sure. At line 418 of civicrm/CRM/Case/Form/Activity.php there is this command: $params = array_merge($params, $oldActivity); But this seems to be t …
Jern's user avatar
  • 1,302
2 votes
1 answer
46 views

Manage Case ─ display activities in chronological order

Joomla 3.9.2 CiviCRM 5.12.0 On the Manage Case page, the activities are now displayed in a clever order (overdue first, then the rest in newest-to-oldest order). …
Jern's user avatar
  • 1,302
2 votes
Accepted

Manage Case ─ display activities in chronological order

As mentioned in the comments, it turns out the problem was one of numptitude, not a problem with CiviCRM. In fact the tweak works fine, as Demerit kindly confirmed.
Jern's user avatar
  • 1,302
4 votes
0 answers
116 views

CiviCase Timelines with Activity subjects

At the moment, if you want to differentiate between activities in the timeline, you have to create different activity types. … For example, if I want to include activities in the timeline for completing six different case milestones, I currently have to create six different activity types - one for each milestone. …
Jern's user avatar
  • 1,302
1 vote
1 answer
28 views

Civi 5.6.0 - wrong css z-index on Activities page when creating/viewing activity

CiviCRM 5.6.0 Joomla 3.8.12 php 7.0.32 On the activities tab of a contact, when you create or view an activity, the panel which pops up is displayed behind the black CiviCRM menu bar, and also behind … The same happens with when you view an activity in the Find Activities results page. Not a big deal, but needs fixing. Update: it's not only the activities page/tab. It seems to be every page. …
Jern's user avatar
  • 1,302
3 votes
Accepted

Activities pane on Manage Case page

OK, I found the answer*. The file is civicrm/templates/CRM/Case/Form/ActivityTab.tpl, and the display settings for the activity tab are in line 77. Change 'desc' to 'asc'. In the same line, you can a …
Jern's user avatar
  • 1,302
2 votes
2 answers
75 views

Updating a Case Activity using API

With case activities, the Activity Create API seems to create a new revision of the activity. Is there a way of using the API to update a case activity without adding a new revision? …
Jern's user avatar
  • 1,302
4 votes
1 answer
72 views

Activities pane on Manage Case page

Does anyone know how to make the Case activities in the activities pane display in ascending order by default (earliest first)? …
Jern's user avatar
  • 1,302
2 votes
1 answer
114 views

CiviCRM report for Case activities listing Case data

I would like to generate an Activities report (eg upcoming scheduled activities) which includes case data (eg case ID, case Subject, case Role contacts, case custom fields) of the case to which each listed …
Jern's user avatar
  • 1,302
3 votes
2 answers
77 views

Create Case using API via REST - no "Open Case" activity created

The case is created, but no activities. In particular, no "Open Case" activity is created as I would have expected. No entry is created in the civicrm_case_activity table. …
Jern's user avatar
  • 1,302
4 votes

Create Case using API via REST - no "Open Case" activity created

Answer (thanks to @ErikH and @Demerit): the problem was that the case type did not have an Open Case activity in its standard timeline (presumably I had deleted it). Anyway, I added the Open Case acti …
Jern's user avatar
  • 1,302