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Search options not deleted user 6442

CiviCRM's means of keeping track of all sorts of interactions with contacts: e-mails, meetings, donations, event attendance, etc.

2 votes
0 answers
42 views

Timeline not working as before in case activities after upgrade from 4.7 to 5.1

I have a scenario in civicase > Case Types with a Timeline with multiple activities inserted in the following way: Activity Status Reference Offset Select Meeting Scheduled Meeting 7 Newest Meeting Scheduled … Now if in timeline I put two or more activities of same type with reference to the same type, offset 7 (one every week) and select Newest the result is that all activities are put 7 days after the first …
Johan's user avatar
  • 113
3 votes
1 answer
45 views

No contact names in activity emails but only name_{contact_id}. Why?

The emails that are sent by civicrm 5.5.3 (but had same problem with 5.4.1) to a an assigne of a case activity don't have the names of the client, assigne, etc but only a signpost made up of name_{con …
Johan's user avatar
  • 113
4 votes
Accepted

No contact names in activity emails but only name_{contact_id}. Why?

The comment by Demerit solved my problem: Check under Administer - CiviCase - CiviCase Settings, there's an option that says "Redact Activity Email". That was set to "Redact Emails" and I had to set …
Johan's user avatar
  • 113