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CiviCRM's means of keeping track of all sorts of interactions with contacts: e-mails, meetings, donations, event attendance, etc.
2
votes
0
answers
42
views
Timeline not working as before in case activities after upgrade from 4.7 to 5.1
I have a scenario in civicase > Case Types with a Timeline with multiple activities inserted in the following way:
Activity Status Reference Offset Select
Meeting Scheduled Meeting 7 Newest
Meeting Scheduled … Now if in timeline I put two or more activities of same type with reference to the same type, offset 7 (one every week) and select Newest the result is that all activities are put 7 days after the first …
3
votes
1
answer
45
views
No contact names in activity emails but only name_{contact_id}. Why?
The emails that are sent by civicrm 5.5.3 (but had same problem with 5.4.1) to a an assigne of a case activity don't have the names of the client, assigne, etc but only a signpost made up of name_{con …
4
votes
Accepted
No contact names in activity emails but only name_{contact_id}. Why?
The comment by Demerit solved my problem:
Check under Administer - CiviCase - CiviCase Settings, there's an option that says "Redact Activity Email". That was set to "Redact Emails" and I had to set …