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Try clearing your CiviCRM cache CiviCRM >> Administer >> System Settings >> Cleanup Caches and Update Paths. Check if the Support menu is enabled in CiviCRM >> Administer >> Customize Data and Screens >> Navigation Menu The api3 explorer link is /wp-admin/admin.php?page=CiviCRM&q=civicrm%2Fapi3#explorer

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