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The key to getting bounces sent to the right account is the Email Domain of the Mail Account that you've configured for Bounce Processing. The emails that are sent out use that domain for the "envelope" from address (which is not the one you see as sender or recipient, but the one that's hidden in the smtp conversation between machines). As more detailed ...


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You can change the hold_threshold in civicrm_mailing_bounce_type table for Away to your own choice. By default it is set to 30. Not sure why your system is set to 3. I dont think if there is any way to discard old bounces unless you delete from civicrm_mailing_event_bounce table. Probably good idea to write a script that runs on cron job to delete the ...


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