Questions tagged [civicontribute]

Questions about CiviContribute, the built-in CiviCRM component which handles fundraising and related financial transactions.

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Help excluding and including contacts in contribution reports

I'd be grateful for any guidance anyone can offer. The answer may be right in front of me, I realize. What I'm trying to do: I want to generate a list of contacts for a physical, paper mailing to ...
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1 vote
0 answers
14 views

Database error when attempting to add a contribution to a constituent's record

I'm getting an error screen when I try to add a donation to a constituent's record. I've pasted the error below. I think it comes down to Field 'amount_level' doesn't have a default value for the ...
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1 answer
13 views

How to create Event Invoice with zero amount owing

Our event uses webform for registrations. Some delegates receive 100% discounts that reduces the cost to zero. In these cases CiviCRM does not create or send an invoice - is this standard, and is ...
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  • 1,103
2 votes
1 answer
23 views

Soft credit amount token

I'd like to send thankyou letters to soft credit contributors, but I don't find a token for soft credit amount. Not even in CiviToken extension. Is it possible?
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  • 111
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1 answer
6 views

How to charge a credit card that was already used on file via iATS

A donor requested I charge their card for a donation with their card that is already on file. It's not a recurring contribution. I tried to view their card number from their previous donations, but it ...
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0 votes
1 answer
24 views

Why do donors' names appear twice on the emailed acknoweldgement of their contribution?

From a previous question/answer (Why is the billing name missing from the contributions email receipt?) I gather that our duplicated Billing Name might be due to a mistake in the System Work Flow ...
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0 votes
0 answers
8 views

Another variation of "Failed to update contribution in database" - existing contribution record?

WordPress now 6.0, CiviCRM 5.49.1. We have several different membership levels that users can sign up for with a contribution page. One of them is a Public / $0 one. If a user chooses to upgrade their ...
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1 vote
1 answer
19 views

Need Membership Chair to access CiviCRM Memberships, Treasurer to access Contributions. On Drupal

In Drupal we have various roles set up for the Membership Chairperson, the Treasurer, and other committees. We are trying to give access to these same functions through CiviCRM, not Drupal. Our Drupal ...
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8 views

What are the possible reasons a receipt is stuck on Scheduled (nz.co.fuzion.transactional)?

A contact registered for an event but their receipt is stuck on Scheduled and was not sent (confirmed since we haven't received the receipt via BCC). What are the possible reasons for this happening? ...
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0 votes
1 answer
11 views

PHP Fatal Error trying to create contribution with duplicate Transaction ID causes script to crash (using api4 on WordPress)

If I use the API Explorer V4, and I try to create a new contribution with a Transaction ID that already exists, then the response I get back is as follows: status: 500, statusText: Internal Server ...
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  • 343
0 votes
1 answer
32 views

Why are all my live Stripe payment attempts failing?

CiviCRM 5.49.1 with Drupal 7. I have three contribution pages (a donation, a membership and an event registration). All three use the Stripe payment processor (latest version = 6.7.3), and have been ...
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  • 3,664
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1 answer
15 views

Contribution Test Pages work only for Amount = $1.00

I hesitated to raise this issue because I've probably made a real rookie mistake somewhere. My Contribution Pages work fine in production mode but the transactions are not recorded in CiviCRM when I ...
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2 votes
1 answer
21 views

How can I stop blank invoices being sent out with confirmation emails for non-paid events?

Currently running Civi 5.49.1 but I've been seeing this behaviour for a little while now. I've got Civi set up to apply VAT (sales tax) and issue invoices, which go out with event registration ...
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0 votes
1 answer
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How to get the Financial Type name/label in Smarty template?

I am using Thank You letter template to generate donation receipt. After using Find Contributions, I then choose All Records and from Actions I choose Thank You Letters. I can then add smarty logic ...
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  • 343
0 votes
1 answer
41 views

What are all the reasons a CiviCRM URL would return a 404?

So, I already solved this before (RESOLVED: "Review your contribution" returns a 404 after it worked before on CiviContribute Member Contribution page), but it seems to have come back with a ...
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1 vote
1 answer
27 views

Notification for future-dated contribution

We often have new donors that will sign up for a recurring contribution but mark it to start on a future date. With our current setup, they don't receive any sort of confirmation when they set up the ...
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  • 191
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1 answer
27 views

API4 PHP Fatal error Uncaught API_Exception Authorization failed

So I was happily programming and testing away, and everything was working and then suddenly I started getting this error: PHP Fatal error: Uncaught API_Exception: [0]: Authorization failed thrown ...
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  • 343
0 votes
1 answer
40 views

Contribution Pages are not working in Test-Drive Mode

I revisited some Contribution Pages which are working fine in "live" mode. (The credit card transactions are processed and CiviCRM records are updated.) I just discovered that those pages ...
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1 vote
2 answers
39 views

Access Civi functions from outside wordpress plugin

I am able to access WordPress functions from outside of a wordpress plugin by doing a require wp-load.php and then I can access (for example) the db functions directly by setting global $wpdb: ...
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  • 343
0 votes
1 answer
20 views

Display thank you page for offline contributions (civicontribute)

How do you enable a thank you page for an offline membership? We'd like to redirect them to a page that tells them how to get us their contribution. Are thank you pages only displayed when using a ...
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1 vote
1 answer
14 views

How can we offer (and track) multiple premiums for a single contribution?

We are a small museum that is converting an existing membership program to CiviCRM. Our current membership program offers, say, 10 free admissions/year with the purchase of a Gold Membership and 5 ...
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1 vote
3 answers
33 views

How can I include two types of contribution in a single report

I have Contacts with 2 types of Contributions. A) Contribution with CONTRIBUTION SOURCE = keyword B) Contribution with CONTRIBUTION NOTE = keyword How can I include both types of CONTRIBUTIONS in a ...
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  • 1,012
0 votes
1 answer
18 views

RESOLVED: "Review your contribution" returns a 404 after it worked before on CiviContribute Member Contribution page

This was the base page setting that got corrupted or confused somehow. Making a new one and setting that as the base page in the CRM Settings page resolved my issues. I'm setting up a new site (https:/...
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0 votes
1 answer
32 views

when trying to save a new contribution the civi logo just spins and spins

this is the error TypeError: Return value of CRM_Financial_BAO_Order::getDefaultPriceFieldID() must be of the type int, null returned in CRM_Financial_BAO_Order->getDefaultPriceFieldID() (line 671 ...
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  • 41
0 votes
0 answers
19 views

Omnipay additional gateways

Trying to add transportersio/omnipay-square I updated composer and added the mgd file, but for some reason only "First Atlantic" appears in the payment processors list (which was there by ...
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1 vote
1 answer
18 views

Drupal 9 linking CiviCRM Contribution pages to Webforms

I am fairly new to CiviCRM. We are quite a long way down the road upgrading a D7 site to D9 whilst also restoring a CiviCRM database and upgrading from 5.10.2 to 5.47.1. In the older D7 site we are ...
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1 vote
1 answer
39 views

Payment Form Errors "Your browser session has expired and we are unable to complete your form submission" after upgrade to 5.47.2

We recently upgraded to CiviCRM 5.47.2 and now all of our payment forms are displaying the following error when users submit for payment. Your browser session has expired and we are unable to complete ...
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  • 21
0 votes
0 answers
9 views

Can I add (contribution) last activity date to a membership report

I run an activity report in order to find new memberships/renewals lodged in the last week. It would help to include last activity date in a membership report to remove one step in the process
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1 vote
0 answers
38 views

I cannot create a contribution with amounts with decimal points. Does anyone know how to fix this?

My civicrm instance has been running for a few years now. Since a couple of weeks ago I cannot add contributions anymore if their total amount contains decimal points. Due to my German locales I use ...
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  • 11
1 vote
1 answer
46 views

WordPress 5.9 and CiviCRM 5.46 Donation Forms JQuery Errors

After updating my CiviCRM install I have noticed I am getting the following errors in my console on pages that have my donation forms. jquery-ui.min.js:6 Uncaught TypeError: V.each is not a function ...
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  • 111
0 votes
0 answers
18 views

Creating contributions using the SFirm software from Sparkasse

We collect membership fees via SEPA debit using a software from the german bank Sparkasse called SFirm. Has someone experience how to call the CiviCRM Api when a debit was collected in order to create ...
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  • 113
1 vote
2 answers
48 views

Sending an Email Invoice and have client pay directly via invoice email

I am wondering whether it is possible for CIVICRM to send an email 'pending invoice' to contributors and have them pay directly through the invoice. Is this possible?
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1 vote
1 answer
40 views

Donor card blacklisted within webform or CiviCRM?

Drupal 7.87 CiviCRM 5.41.0 We have a donor that has tried to donate and receives a reject code 55 In the logs I see the following "The CiviCRM "contribution transact" API returned the ...
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  • 2,252
0 votes
1 answer
23 views

How to account for credit card fees in reports?

How can I account for credit card processing fees in reports? For example, if a member renews via credit card for $15, we only get $14.26 after the processor takes their cut. I'd like to be able to ...
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  • 226
0 votes
1 answer
16 views

New membership price set not being used for manual (back-office) renewals

Our organization recently updated membership prices for the first time in a while and the first time since going to CiviCRM. We updated and renamed the price set and attached it to our online joining ...
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1 vote
1 answer
24 views

Set a default Financial Type when adding New Contribution?

When I add a New Contribution, the Financial Type is required, but it is not preselected. I would like to set a specific Financial Type as a defualt so it is already selected in the Financial Type ...
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  • 343
0 votes
4 answers
59 views

How to print USA tax receipt to individuals?

I see a seperate extension for Canadian Tax Receipts, but I need to print out tax receipts that are USA compliant for all individuals. How can I generate a tax receipt for the USA? UPDATE: More ...
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  • 343
0 votes
4 answers
38 views

Importing Contributions wont allow duplicate Transaction ID or Invoice ID - must be unique?

I am trying to import CSV file with a bunch of contributions that I have downloaded from Stripe, but it is requiring that Transaction ID and Invoice ID be unique across all Contributions. When ...
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  • 343
0 votes
0 answers
21 views

Invioce Online Payment for Anonymous Users?

We would like to set up invoices that get paid online. We have set up Invoicing and a default Contribution Page, and it looks like we can get to the payment page for a specific invoice to using the ...
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  • 753
0 votes
1 answer
22 views

Complete Donation Report Per Donor

I am not familiar with the complete inner workings of CIVICRM - but does anyone know how to create a report (or CSV file) that would have the donor's information (name, address, etc) and their ...
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1 vote
2 answers
82 views

Recording simple offline contribution

I'm using CiviCRM with Drupal to develop an internal (non-public) donor management system. Everything was coming together nicely until I began trying to create a simple block to record an offline ...
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  • 11
1 vote
1 answer
18 views

Can billing name/address not be pre-populated on Event Registration Page?

The pre-populated Billing Name and address information on the Event Registration Page is causing many credit card authorizations to be declined (Authorization.net payment processor). Is there a way to ...
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1 vote
6 answers
168 views

CiviCRM + Forms: Which is best? Gravity Forms/Ninja Forms/Contact Form 7 or Civi's own Profiles?

Trying to set up a form where I collect 1000's of people data that saves directly into Civi's contacts, collecting their data and memberships. We want to collect data and take payments for memberships ...
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1 vote
1 answer
50 views

Contribution - Config Error

When trying to make a contribution end users are getting the following error Configuration error - unable to process paymentIntent Using CiviCRM 5.44.0, Stripe Payment Processor Extn Version 6.6.3 It ...
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  • 61
1 vote
2 answers
107 views

You do not have permission to access this page - Contribution Page - WordPress Install

WP Version 5.8.2 CiviCRM Version 5.44.0 When trying to make a contribution when not logged in or in a private browser I get the following error sometimes on page load but more often after pressing the ...
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  • 61
3 votes
0 answers
23 views

Error "Could not find valid value for u", not sending contribution receipts

On Drupal 7 + CiviCRM 5.35.2, contribution receipts are not being sent out, in spite of the claim on the contribution thank you page that they've been sent. Instead, in the civicrm error log, I'm ...
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  • 5,994
1 vote
2 answers
18 views

Membership Types not translated on default Contribution page "Member sign up"

On CiviCRM 5.43.2 in WordPress, I have 2 Membership Types a user can sign up to. All other text on the form is translated except for the "Membership Types Label" and "Membership Types&...
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  • 71
1 vote
1 answer
19 views

What is the purpose of the "Collection Reminder Send Flag" tab in CiviContribute?

I see a "Collection Reminder Send Flag" tab in CiviContribute when capturing a new contribution. What is the purpose of this tab and why can't I select any of the options?
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  • 695
1 vote
0 answers
13 views

Should donating on behalf of an organization create a soft credit?

For online donations with the "on behalf of an organization" option enabled ... when someone opts for that, should that not create a soft credit for the individual submitting the form? I see ...
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  • 724
1 vote
1 answer
9 views

Retreive balance (amount due) via api or as a field in drupal views

I am wondering if it would be possible / difficult to retrieve the balance of a contribution through the api (3 or 4) and / or if it could be exposed as a field in drupal views or standard civicrm ...
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