Questions tagged [civimember]
CiviMember is a CiviCRM component for tracking and managing memberships. Tag question related to memberships.
923
questions
1
vote
1answer
20 views
Members are being charged early
CiviCRM 5.35.1
WordPress 5.7
We noticed last week that our members who set up recurring payments via Credit Card with the iATS processor are being double charged or even triple charged in some cases. ...
2
votes
1answer
18 views
Order of membership types on contribution page not correct
Does anyone have any ideas why the order of membership types wouldn't be correct on a contribution page? The order in the contribution page settings matches the order defined in Administration - ...
0
votes
0answers
15 views
How does CiviCRM work out the numbers it reports in the 'Renew' columns on the Membership Dashboard?
I've just been responding to a client's query about why the numbers in the membership dashboard (/civicrm/member?reset=1) don't tally up.
I assume, although it's not clear, that the data displayed in ...
2
votes
1answer
56 views
Since upgrade to 5.34, Drupal accounts are not being created when a member signs up
This morning, I updated my dev sites from CiviCRM 5.25 to 5.34 and since then, I have found that Drupal accounts are not being created when a member signs up in CiviCRM.
We have a page for signing up ...
0
votes
1answer
40 views
Failing to create Wordpress account with user name provided in profile on contribution page
Initial situation
We have a contribution page to purchase a membership. A profile is used to collect address data. Furthermore, this profile is configured to also create a Wordpress user account: The ...
4
votes
0answers
52 views
Membership start date and “member since” date not set with online contributions
I've noticed that ever since we started taking online contributions (last summer) new members have been getting created with null start date and "member since" date. Offline memberships (...
1
vote
1answer
21 views
Default membership payment status
When creating a new membership manually in CiviCRM, you get a checbox where you could tick off to record membership payment. This payment comes with the default contribution status of Completed.
How ...
1
vote
1answer
36 views
Unable to change membership
I am not able to change a membership.
Version 5.34.0
Steps to reproduce:
Edit a membership
Change e.g. the end date
Save the membership.
A popup message appears saying the membership change has been ...
3
votes
1answer
28 views
Is Membership payment on Drupal 8 Webform supported yet?
I am trying to configure a Drupal 8 Webform to support payment for Memberships, but there seems no connection between the Membership field and the Payment fields. On D7, when configuring a ...
0
votes
1answer
12 views
setting membership status override in bulk update
I've made some changes to our membership structure and will be creating new memberships for a significant number of contacts. I'd like to keep the old memberships for completeness and have created a ...
2
votes
1answer
25 views
How can I allow multiple memberships for a single contact under one organisation?
There are two scenarios
First
a. I create contribution page with membership types A, B, C, D and then user goes to the contribution page and purchases membership type A
b. I again go to the ...
1
vote
1answer
34 views
CiviMember permission issue on net new Wordpress install
I am working with a test installation of CiviCRM 5.33.0 on Wordpress 5.6 on a local Debian 10 install, MariaDB database. Vanilla Wordpress, no additional plugins other than CiviCRM. Configuration ...
0
votes
2answers
23 views
Newbie question: Will “Pending” change to “Current” when Status Override reaches the selected date?
I have a member who has paid for a new membership and asked it to start when his current membership expires. At the moment, both read as "Current." If I use "Status Override" until ...
0
votes
1answer
27 views
Invalid value for field(s) : Start Date 01/25/2021. I have also tried with 2021-01-25
I get the above statement when I try to import a membership. I have coded the date in different ways, and eventhough the fields match with my definition I get the same answer. Really I wonder why this ...
1
vote
1answer
21 views
How do I set up a “Mailing List Only” option in CiviCRM 5.29.1?
In addition to setting up paid Membership Sign-up, I am trying to create a free "Mailing List Only" option. I created a contribution page entitled "Mailing List Only", created a &...
1
vote
1answer
17 views
What is the best option to merge duplicated membership?
We have some members using similar names to register a membership at different years. What is the best way to merge their membership? Thank you.
1
vote
0answers
15 views
Possible membership rollover bug
Ran into what might be a bug in the calculation of membership rollovers. Anyone else? Here are our details:
fixed length memberships that expire on 1 December
rollover date of 30 June (i.e. if you ...
4
votes
1answer
30 views
Membership duration depending on conditions?
Is it possible to configure memberships in CiviCRM as follows?
The basic subscription duration is 6 months AND it gives members the possibility to attend 10 lessons/events. After having "used&...
1
vote
0answers
20 views
Parent Membership
I have people that belong to multiple memberships, However, if they belong to Membership 2 and Membership 1 expires, Membership 2 automatically expires as well. Basically belong to Memberhip 2 is ...
0
votes
2answers
19 views
Edit the financial type of an online contribution?
We have some online contribution transactions that we'd like to assign to a different Financial Type. E.g. they were assigned Donation rather than Member Dues. Is there a way to manually change the ...
4
votes
1answer
49 views
Issues with Civi Member Sync and Groups Plugin
I have the latest CiviCRM and Wordpress installed. I've got the latest Groups plugin for Wordpress (https://wordpress.org/plugins/groups/), and the CiviCRM Wordpress Member Sync plugin (https://...
1
vote
1answer
27 views
Memberships - Receipt (on-line) template: how to check if it is a subscription or a renew
I would customize the template Memberships - Receipt (on-line) in order to give a different message if it is a signup or a renewal.
I try a lot of tokens, but no ones works:
$receiptType
$...
0
votes
0answers
17 views
Unable to create new memberships after upgrade
I get the following message after I upgraded my local civicrm on wordpress install to 5.32
"Error
You do not have all the permissions needed for this page."
I was able to update the database,...
0
votes
0answers
21 views
Wordpress + CiviCRM: Restrict “Membership Renewal” contribution page to logged in users only
A Wordpress + CiviCRM site I'm working on has their "Renew your membership" page wide open to all users. We need this page to only show if the user is logged in for obvious reasons. What's ...
1
vote
1answer
20 views
Reporting on contribution amounts when added to a membership page
We've added the option to accept additional donations when initiating or renewing a membership by enabling the Contribution Amounts section on a contribution page but there doesn't seem to be a way to ...
0
votes
2answers
25 views
Membership status rules query
This is a follow-up from a previous question that we couldn't find a resolution for (Membership status rules not updating statuses).
We have three status rules once a membership has not been renewed - ...
2
votes
2answers
24 views
Workflow for new constituents. How to add a doc verification step?
Relative Noob here.
With my relatively out of the box installation I have new users joining the org via a membership contribution page.
I can use the profile-advanced settings to automatically add the ...
1
vote
2answers
36 views
Why are only some membership status rules working?
Using CiviCRM 5.31 on Drupal 7.75, but this has been a long-standing issue for me. It has never worked...
I have several membership status rules as outlined in the screenshot below. All of them work ...
2
votes
1answer
26 views
Memberships - Renewals and grace periods
I seem to remember doing this in the past, but can't recall how I did it.
We need a membership where:
it's one price to join
one price to renew during the grace
one price to renew after the grace
1
vote
1answer
26 views
Undefined index: auto-renew
Upon opening contribution page, we get the following PhP errors showing ABOVE the contribution pages.
See JGSNY Contribution Page
Notice: Undefined index: auto_renew in /home/jgsny/public_html/...
1
vote
0answers
25 views
Can someone suggest a good strategy for waitlists for memberships'?
Right off the bat I can think of an easy way to get on a waitlist by creating a membership sign-up contribution page where the only payment method is "pay later" and automatically adding ...
0
votes
1answer
21 views
Custom Field for CiviCRM Membership not accessible from Drupal Rules module
I'm trying to access a custom field used for Membership in CiviCRM from the Drupal Rules module.
But it seems this custom field, civicrm-membership:custom-8, in not accessible from the Drupal Rules ...
0
votes
1answer
18 views
Membership tab will not display
On a multisite with civimember enabled on that domain, the membership tab on the contact summary screen does not show. I have ruled out Contact Layout Editor as a cause by disabling it. I have tried ...
8
votes
2answers
117 views
non technical approach to associate contributions with memberships
Does anyone know of an extension / not technical approach that allows users to manually associate contributions with a membership when they have not been properly associated.
I've seen this happen for ...
0
votes
0answers
10 views
Is it possible to use CiviCRM Spark as a ticket issuer for Facebook Events?
I am running many Zoom events on Facebook and would like people to be able to book online via a ticketing system. 'Old' facebook had the facility to reserve a space but this doesn't exist on the new ...
0
votes
1answer
29 views
Using price sets for renewing memberships on online pages?
I want to provide a signin to a membership with CiviCRM contribution pages. I configured an auto-renew membership with a Membership Type Duration Unit = 1 month..
Then i set up a price set. The price ...
0
votes
2answers
25 views
Membership Status not updating beyond Grace to Expired
The Grace status is set to end 2 years after Membership End Date. At that point the Expired status should kick in. The Grace status is activated correctly at Membership End Date, but that status is ...
1
vote
0answers
19 views
changing membership type from fixed to rolling. What happens to existing memberships?
Our organization is relatively new, but we wish to change from fixed annual memberships to rolling. I see it is easy to change that in the membership type, but wonder about how to make the needed ...
0
votes
1answer
23 views
What permissions are needed to renew memberships in back-end?
Up until sometime this spring 2020, non-admin users were able to manually renew memberships in the back-end.
Now that is not the case, see below. There is no edit or renew links.
For an admin it ...
0
votes
1answer
23 views
Membership Expiration Date Report Filter is Ignored
In CiviCRM membership reports, the Membership Expiration Date filter is ignored, and all records are returned no matter what parameters you try. We started experiencing this around CiviCRM 5.11. We ...
1
vote
1answer
80 views
I get a bunch of identical messages “Notice: Trying to access array offset on value of type int in element_children() …”
My system upgraded from MySQL 5.7.30 to 8.0.
After that, CiviCRM was broken and I had to downgrade. I did it to Mysql 5.7.31 and the database ran again, but with a bunch of identical error messages at ...
1
vote
1answer
21 views
Sales Tax not added to total when memberships include donations that are separate transactions
We are having a problem with sales tax calculations when letting the user add an optional donation to a membership purchase or renewal. We need to separate the membership and donation into two ...
2
votes
1answer
26 views
Anonymous role cannot make contribution
Help wanted –
Suddenly, our donation and membership pages are stop working (the credit card fields are gone). Anonymous role cannot make contribution or sign up for membership. When an anonymous user ...
3
votes
1answer
46 views
When are scheduled reminders sent?
We are in the process of setting up some renewal reminders for lapsed members. The reminder is set to be sent 7 days after the membership end date.
What I wanted to check is whether this reminder will ...
0
votes
1answer
47 views
Membership form submit button goes to 404 not found error
We have a membership form that has been working for several years. For some reason we are now getting a 404 not found error when submitting the form.
The url for the error 404 page is:
https://---.org/...
0
votes
0answers
5 views
process_membership Scheduled Job not updating membership based on Employer
While the process_membership Scheduled Job is running and reporting:
Finished execution of Update Membership Statuses with result: Success (Processed 158 membership records. Updated 0 records.)
It ...
2
votes
1answer
28 views
Best way to initiate a pay per month membership scheme
I’d like to offer a membership scheme whereby you can pay a yearly payment or monthly recurring payments. Is it possible to do this via the membership options or will I have to set up a recurring ...
3
votes
1answer
18 views
membershipTypeValues hook not updating membership price
On my civicrm contribution page I have a field that I want to use to calculate the membership price.
Currently Im trying to use the membershipTypeValues hook to edit the price after the contribution ...
1
vote
0answers
17 views
“Expected one membership but found 0”: Frequent but intermittent membership/contribution errors
Hi this is one of those really intractable problems which appears to have no obvious cause.
CiviCRM 5.28.3/Wordpress 5.5 (upgraded from 5.27 today, so unknown if upgrade could resolve problem).
...
0
votes
2answers
46 views
WordPress 5.27 membership renewals failing
I'm on latest WordPress, with Civi 5.27.4
Membership renewals fail both with a URL created with smarty sent in an email (which has previously worked), and attempting to renew a logged-in admin. The ...
