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7 votes
Accepted

Upgrade fails with CiviCRM_API3_Exception: "API error: Could not delete payment processor type"

This looks to be a problem with an entity_type row of PaymentProcessorType in the civicrm_managed table. To show the offending row: select * from civicrm_managed where entity_type='...
G H's user avatar
  • 1,146
6 votes
Accepted

database upgrade script failing: Call to undefined method CRM_Upgrade_Incremental_php_FourOne::getMajorMinor()

After some chat on MM we identified that the installation had a file CRM/Upgrade/Incremental/FourOne.php That file has been removed from the current release but the usual Joomla upgrade process ...
Aidan's user avatar
  • 13.5k
5 votes

database upgrade script failing: Call to undefined method CRM_Upgrade_Incremental_php_FourOne::getMajorMinor()

We also experienced the same problem when upgrading from 5.36.1 to 5.37.2. Inspired by the answer from Aidan I went and looked in civicrm/CRM/Upgrade/Incremental/php/ and found a few files with old ...
thoni56's user avatar
  • 1,241
4 votes

CiviVolunteer install fails

I was also dealing with the same problem and after many debugging, the following uninstall script finally helped me to install CiviVolunteer succesfully. Warning: you will lose the data stored in ...
advw's user avatar
  • 51
3 votes

Fatal error: Uncaught CRM_Core_Exception: Civi/Core/InstallationCanary.php on line 53

The answer above about deleting the civicrm_install_canary table and the civicrm folder in uploads almost worked for me, except that php timed out ~30 seconds after the green 'successful installation' ...
Don Alejandro's user avatar
2 votes
Accepted

How to successfully install CiviCRM w/Wordpress on WPEngine hosting

The shortest answer I have is : The issue is the way WP Engine builds the user directory structure. We have a proposed patch in : https://github.com/civicrm/civicrm-core/pull/8494 Until that is ...
Kevin Cristiano's user avatar
2 votes

CiviVolunteer install fails

The multiple installs (and I'm guessing not always clean uninstall) of the CiviVolunteer module have most certainly corrupted your database and left some files behind that produce these messages (...
cividesk's user avatar
  • 686
2 votes

database upgrade script failing: Call to undefined method CRM_Upgrade_Incremental_php_FourOne::getMajorMinor()

I was having exactly the same error on a site that I had not upgraded for a long time. I do have access to the filesystem. I followed your instructions and I deleted the folder administrator/...
Adri Cist's user avatar
1 vote
Accepted

Fetch Bounces Failure, Error message: Unknown api version

I might have the same problem, I'm not sure. I've got a client recently updated to php8.1 and civicrm 5.67.1. Their bounce processing (which has been running for many years), now seems to be ignoring ...
Alan Dixon's user avatar
  • 6,861
1 vote

Mailing never starts - is this a bug?

If the mail never went out, it's likely that there's a crash occurring during the sending of the mail. This can be particularly difficult to track down, but there is often an entry in your PHP log (...
Jon G - Megaphone Tech's user avatar
1 vote

Installation fault on Wordpress hosted site

That's a very old version of CiviCRM that is probably not be compatible with PHP 7.4 or WordPress 6. CiviCRM 4.6 was released in 2015 so is very old and no longer supported. As Christian suggests, I'd ...
William Mortada's user avatar
1 vote
Accepted

Composer Drupal Update fails because unappliable Patch of Civicrms zetacomponents/mail

If you can upgrade civi to 5.52+ then do that. If not you could restrict zeta mail to an earlier version, e.g. composer require zetacomponents/mail:1.9.2, but then remember to remove that from ...
Demerit's user avatar
  • 23.3k
1 vote

database upgrade script failing: Call to undefined method CRM_Upgrade_Incremental_php_FourOne::getMajorMinor()

Just an update for anyone else finding themselves in this issue. I have been able to complete manually the Database updates following Eileen suggestions in this post. What can I do to fix my database ...
Adri Cist's user avatar
1 vote

Fatal error: Uncaught CRM_Core_Exception: Civi/Core/InstallationCanary.php on line 53

I had this same problem after installing, uninstalling, then reinstalling. I couldn't install it the second time because the uninstall wasn't very clean. I recommend deleting or renaming the civicrm ...
KarenB's user avatar
  • 11
1 vote
Accepted

How do I change an incorrect contribution status to Completed?

the CiviCRM GUI indeed does not let you change Failed to Completed - and I'm pretty sure that's because it would mean edits to the all financial table entries associated with that Contribution. So yes ...
KarinG - Semper IT's user avatar
1 vote

How do I change an incorrect contribution status to Completed?

To my knowledge: As far as the contribution hasn't exported to any sage or anything you are ok - you can directly change the contribution status against the DB which will be an easy fix. But if ...
Ramesh - ARTECH Consultancy's user avatar
1 vote

CiviVolunteer install fails

I had the same trouble. That was a nightmare. Finally I got through with this command : https://domainURL/civicrm/admin/extensions?action=disable&id=org.civicrm.volunteer&key=org.civicrm....
Ichi's user avatar
  • 553

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