Questions tagged [invoice]

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How can I configure event registrations to enable a user to register a third party but get an invoice in their name?

From what I can understand, when registering for an event in Civi using the built-in registration form, and with invoicing turned on, the system assumes that a logged in user is registering themselves ...
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2 votes
1 answer
21 views

How can I stop blank invoices being sent out with confirmation emails for non-paid events?

Currently running Civi 5.49.1 but I've been seeing this behaviour for a little while now. I've got Civi set up to apply VAT (sales tax) and issue invoices, which go out with event registration ...
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2 votes
1 answer
34 views

new Contribution triggers send invoice

Our Drupal web form is connected to CiviCRM and creates a new contribution. I want to automatically trigger civi to send an invoice based upon the new contribution as soon as it has been created. The ...
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  • 325
1 vote
2 answers
48 views

Sending an Email Invoice and have client pay directly via invoice email

I am wondering whether it is possible for CIVICRM to send an email 'pending invoice' to contributors and have them pay directly through the invoice. Is this possible?
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0 votes
0 answers
21 views

Invioce Online Payment for Anonymous Users?

We would like to set up invoices that get paid online. We have set up Invoicing and a default Contribution Page, and it looks like we can get to the payment page for a specific invoice to using the ...
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  • 753
1 vote
1 answer
30 views

How can I send an invoice to a participant, manually, without double sending

workflow: I would like to use event registration with option "pay later". After a check I would like to change the participant status and send an invoice. I dont' find a way to do this ...
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2 votes
2 answers
77 views

Automated Invoices

I was wondering if there was a way to automate sending invoices. Specifically, I want an invoice to be sent when a membership is expiring in x amount of days. Currently, I'm thinking about using ...
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0 votes
1 answer
98 views

Emailed invoice PDF line items missing

I have setup a webform to process membership renewals via a checksum. When the user pays they are sent a pdf invoice which is missing information such as description, quantity and unit price (see ...
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  • 353
4 votes
2 answers
76 views

Sending invoices to members in bulk

Is there any solution that can bulk email invoices to the members? For example a combination of the two features below: Email invoice: https://docs.civicrm.org/user/en/latest/contributions/invoicing/ ...
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0 votes
0 answers
31 views

How to fix a broken invoice message template?

On a site that I've been looking after for over 10 years (and which therefore has gone through a lot of Civi upgrades, currently on 5.24.x) I've just turned on the invoicing feature. The problem is ...
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2 votes
1 answer
51 views

How can I allow donor to edit the amount to pay towards his Invoice

I am sending the donor a link to his dashboard where he can click Pay here to pay an outstanding invoice. The issue is that once he clicks 'Pay Now' he is forced to pay the total amount of the invoice ...
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  • 2,067
0 votes
1 answer
62 views

Civicrm invoice number reset

We have activated the contribute form within our CIVI. We wondered: with the arrival of the new year, when there will be the need to restart from 1 with the invoice numbering, do we have to do some ...
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2 votes
1 answer
47 views

Event registration times out with invoicing enabled

Environment: shared hosting (LAMP), CiviCRM 5.18.2, Backdrop 1.14, PHP 7.2.23 When invoicing is enabled (pay later, no payment processor), event registration times out after confirmation screen is ...
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3 votes
1 answer
50 views

Is there a way to allow one user to register many participants for an event and to send separate invoices to each participant?

All of our client's members are either other associations or business "associate members." Many of the associations are managed by association management firms. The association managers need to track ...
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2 votes
0 answers
35 views

Invoice for membership with auto-renewal wrong - VAT added twice

After I configured a membership with the option of auto-renewal (recurring contribution) the generated invoices seem to be wrong. The amount for the membership payment line item is not stated as net, ...
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  • 499
5 votes
1 answer
37 views

How do I delete registrations and automatically recalculate the invoice total?

An end user registered too many people for an event. The client removed participants but the invoice total is not automatically recalculated to reflect fewer participants. Is there a proper way to do ...
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1 vote
1 answer
41 views

Where do I change the due date for event invoices and can I set a fixed date instead of a variable date?

In our case, the invoices are being sent with each "pay later" event registration. The default appears to be 10 days. The client wants to change the date to September 3 of this year. Do I need a new ...
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1 vote
0 answers
47 views

Partial refund headaches

We are receiving and processing event registrations with multiple price set options. A few users have requested partial refunds and they have been recorded. However, the invoice total now shows that ...
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2 votes
0 answers
26 views

How can I add granular event registration to an invoice for multiple participants?

I'm running CiviCRM 5.13 with Wordpress, and the site is doing very well, but we have some end users who are complaining that the event invoice doesn't show enough detail. Here's our dilemma: The ...
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0 votes
1 answer
92 views

CiviEvent sends an invoice copy to every guest

For a paid event set up in Civi 5.10.3 to allow 'Register multiple participants?', every person registered gets a PDF copy of the invoice with their registration confirmation if an email address is ...
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  • 533
2 votes
2 answers
77 views

(Part solved) Missing line items on event invoice and confirmation email for Event (using Webform CiviCRM)

Drupal7 / Civi5.12 I have created a webform for event bookings, using webform_civicrm. The webform uses Participant Fee for the exhibition cost, and a Line Item for an additional booking fee. Can ...
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  • 1,103
1 vote
1 answer
1k views

Special Characters Become Question Marks "?" in PDF Printing

-I'm using Civicrm 5.11.0, Joomla 3.8.0, Windows 7 -SQL is encode in utf8 -Chinese characters in phpmysql are readable -Chinese characters in Civicrm are readable -Civicrm saves data in utf8, so ...
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2 votes
3 answers
188 views

Invoice Monetary Format

I'm not really good in any sorts of programing, haven't used smarty before. I want to change the monetary format in our Invoice. {$amount|crmMoney:$currency} This code displays $1000.00, but I need $...
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1 vote
1 answer
42 views

Invoices option

I have a question, please? in case validated creation invoice option on CiviCRM, is there any possibility to use it for the events only, and deactivate it for the membership? Thanks,
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1 vote
0 answers
24 views

Adding {contribution.campaign} to the invoice template

Is there any way to add Campaigns in the invoice template? Seems that the {contribution.campaign} token does not work in the invoice template.
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  • 2,067
4 votes
1 answer
92 views

How do I get the Name and Address on the Invoice to show up in a Window Envelope?

A client recently asked me the following question: I need to be able to mail (postal mail) invoices to our Members. Our pre-printed size 10 envelopes have a window bottom-left. How can I get the ...
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2 votes
2 answers
66 views

Create invoices in CiviCase

We are still evaluating CiviCRM 5.4.1 and CiviCase on Wordpress 4.9.8 Most of our requirements can be filled by CiviCRM and CiviCase. But one requirement is to have invoices listed and followed up ...
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3 votes
2 answers
155 views

How to include token or variable for Invoice number under the message templates for Memberships - Receipt (on-line)

I need to send Invoice number in the message templates for Membership Receipt Online, but I don't see any token or variables associated for Invoice Number which I can use to place it is there any ...
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  • 831
2 votes
1 answer
42 views

Can we print an invoice without GST?

We have a client who wants to bill an Australian Member with Ireland HQ, therefore they need to provide an invoice without GST as head office is paying. Is there any way we can tick or untick GST when ...
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  • 339
1 vote
0 answers
45 views

invoice has 1 line item, but showing full price

I have setup a webform to sell tickets to events. A user can add multiple ticks for multiple users. When printing/emailing the invoice only 1 ticket appears. When viewing in the Civi dashboard the ...
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  • 353
1 vote
2 answers
92 views

Different invoice template depending on payment gateway?

We have an client who uses two payment gateways - they have a requirement that some types of payments (contributions) use one payment gateway, and other types of contributions use another payment ...
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3 votes
1 answer
75 views

Contribution - Invoice Address layout is wrong. How to fix?

I am on Civi 5.0.1 and Wordpress 4.9 Please see screenshots. I need to print and mail some Contribution invoices. I noticed that the address layout for the invoices is incorrect. I went to ...
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  • 499
1 vote
2 answers
167 views

Remove CiviCRM logo from Invoice pdf?

I am on Wordpress 4.9.5 and Civi 5.0.1. Please see the screen shot of a downloaded pdf invoice. I would really like to remove that CiviCRM logo or replace it with my own. Is there a configuration ...
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  • 499
0 votes
1 answer
123 views

Not able to print contribution invoice

CMS: Drupal 7 CiviCRM: 4.7.31 "CiviCRM: access Contact Dashboard" permission is set for authenticated user and logged in user has "CiviCRM: view my invoices" permission also. User can access ...
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0 votes
1 answer
81 views

Receipt template $line.description not showing

Hoping for some assistance for some issues with the invoice and receipt for the online contributions. Even though the script for the line item description is present in the template (below), no ...
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  • 303
1 vote
0 answers
13 views

Civicrm Contribution Statements

Is there any known way to create "contribution statements" for contacts? We are using civicrm to track t-shirt orders in addition to event partial payments and the like. I have contacts related via ...
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  • 355
1 vote
0 answers
44 views

Event receipt has empty financial details

CiviCRM 4.7.29 "Events - Registration Confirmation and Receipt (on-line)" email has empty data for Price, Sub-total, tax and total. But, if I re-send receipt later via contribution action 'Receipts -...
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1 vote
1 answer
47 views

Can you invoice an event participant

I have a few participants registered for an event that haven't paid. Is there a way to invoice them from the the event report?
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1 vote
1 answer
59 views

What is the purpose of the "default invoice payment page" field in the CiviContribute Component Settings page?

All i can find on this is a fairly unclear thread on this site at Pay later online? - nothing in the documentation at all.
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2 votes
2 answers
2k views

Error: No block-level parent found. Not good

Using 4.7.22 and Drupal 7, I'm suddenly getting the fatal error "No block-level parent found. Not good" on various pdf generation screens (for example: when hitting Print Invoice button): It started ...
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  • 5,994
3 votes
2 answers
227 views

How do I print the "received date" on an invoice?

I have an urgent problem with invoices. For our finance department, I have to print out all invoices we generated this year. On the invoice, it HAS to display the date the invoice was issued, but ...
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3 votes
1 answer
48 views

Invoicing button missing

I'm are trying to get the "Tax and Invoicing"(civicontribute) te work. I used these. It works fine when I select one or more contributions and use the action pull down. But opening the details of an ...
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0 votes
1 answer
42 views

Civi CRM Expert in Europe wanted

i (Austrian based company) am looking for a CIVI-CRM-Expert in Europe (preferred) for helping with various implementations on a basic level (customizing invoices, create profiles for a kind of ...
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3 votes
0 answers
137 views

Is it possible to do an Event registration 'on behalf of organization' - similar to how that can be done on Contribution pages?

Scenario: John Smith registers for Event - buys 10 tickets -> $5000 total; These monies end up on John's Contribution record (and risk being TaxReceipted at the $5000 - advantage[food, cost] level). ...
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3 votes
4 answers
162 views

Can invoices be sent to and cc'd to multiple contacts?

I am trying to replicate an existing workflow within CiviCRM. I need to be able to send membership invoices to multiple recipients. An example is: Subject: Membership invoice To: accounts_payable@...
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4 votes
2 answers
86 views

Can Legal Name be used as a token?

I need to use an organization's legal name for invoicing. I have already customized the invoice template for many other fields, but cannot see how to insert Legal Name as a token. I note this 10 year ...
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2 votes
1 answer
115 views

How do I generate a custom invoice ID

I need a customized invoice generation. So I thought that would be pretty straightforward: I use the civicrm_post hook on Contribution when the invoice ID is updated. Unfortunately the contribution ...
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3 votes
1 answer
447 views

Invoice generation wkhtmltopdf font missing

I have a problem generating invoices on CiviCRM-4.6.16 with wkhtmltopdf-0.11.0_rc1 on Drupal (7.43). In the template I define a font-family @font-face { font-family:LiberationSans-Regular; src: url(...
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  • 491
5 votes
0 answers
164 views

How can I use the billing block and the invoicing feature to facilitate invoicing a third party?

Here's my use case, which I'm guessing might be quite common: End user visits the site and registers for an event/membership, etc., but rather than pay themselves using their own card/Paypal a/c, etc....
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  • 3,664
2 votes
2 answers
172 views

How to Override System Workflow message template variables, single and batch

My client has advanced invoice requirements. In the past we had a custom Drupal module and a custom template file. Added a link "Print Invoice" to the individual contributions Form.tpl and then did a ...
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