8 votes
Accepted

Where is extension data stored?

Its a bad idea of upgrading as uninstall and install new version of extension. You can upgrade the extension either one of the following two ways: If the extension is listed under CiviCRM extension ...
Pradeep Nayak's user avatar
8 votes
Accepted

Can you use Mosaico to create message templates

You can try the Mosaico Message Template Synchronisation extension. From the README: This extension enables you to use CiviCRM-Mosaico templates with scheduled reminders, personal messages, etc. It ...
artfulrobot's user avatar
  • 3,930
8 votes

Failed to locate Mosaico graphics driver

I've just had a seemingly identical problem on upgrade to 5.13.5 (ImageMagick reported as missing when present & up to date). Disabling Mosaico/Fleximailer/Shoreditch & then re-enabling them ...
Bryan's user avatar
  • 543
7 votes
Accepted

Safe to uninstall Mosaico extension?

Mosaico doesn't create any custom data in CiviCRM, so it is safe to Uninstall the extension. However, any template created in Mosaico will be lost. To uninstall the extension you will need to disable ...
Pradeep Nayak's user avatar
6 votes

Failed to locate Mosaico graphics driver

If it has been working correctly and then produces this error, clearing the cache is sometimes enough to get it working again: Administer > System Settings > Cleanup Caches and Update Paths
Aidan's user avatar
  • 13.4k
5 votes
Accepted

Adding custom fonts in mosaico

What worked for me with google-fonts is the following: After the tag add the include path generated from google-fonts, in this example Modak and Open Sans. @import url('https://fonts.googleapis....
Phil_B's user avatar
  • 501
5 votes

How can I set up anchors in Mosaico mailing?

looks like there is no way to do this via the limited 'what you see is what you get' (WYSIWYG) editor, so this would have to be done in the code of the block you are working in, by clicking onto the ...
Renz's user avatar
  • 111
5 votes

Can you use Mosaico to create message templates

Under Mailings, you should have an option for "Mosaico Templates" where you would create your message templates, but these templates are currently only available to you for mass email (Mailings > New ...
Tamar Meir - Cividesk's user avatar
5 votes

CiviMail error: "Sorry an error occurred and your information was not saved"

I have seen this error occur on WordPress due to a false positive generated in WordFence security plugin. If that might be your issue, put WordFence Firewall back into "Learning Mode", try saving/...
Marcus J Wilson's user avatar
5 votes

Mosaico email template extension or Mailchimp email integration?

We recommend Mosaico so that all the data stays in CiviCRM. Has it been explained to you that Mosaico works as 'part' of civicrm not as a third party service and hence no 'integration' or 'charges'?
petednz - fuzion's user avatar
  • 28.3k
5 votes

Is A/B testing possible using Mosaico?

A/B testing for subjects is now possible (though not content or from details), as of Mosaico CiviCRM 2.6.
Lars SG's user avatar
  • 4,063
5 votes

How can I create a new type of block in Mosaico?

I believe you can use hook_civicrm_mosaicoBaseTemplates() hook to create your own new mosaico block template definition (alternative to versafix-1). Documentation on how you can use this hook can be ...
Pradeep Nayak's user avatar
5 votes
Accepted

Token for {$totalAmount|crmMoney}?

There are multiple "token" systems in CiviCRM depending on your context. {$totalAmount|crmMoney} is a Smarty token, which only works in Smarty emails. System Workflow messages are Smarty, ...
Jon G - Megaphone Tech's user avatar
5 votes
Accepted

How can I fix broken clickthrough URLs in Mosaico emails?

Drupal 8's architecture is different from most, and you probably know that there are two copies of some files - one in libraries and one in vendor. My guess is that Mosaico is getting the path to url....
Jon G - Megaphone Tech's user avatar
4 votes

Hide Base Templates in Mosaico?

I think there is nothing that allow to hide base templates for now. Personally, I would like to see a functionality that allows hide selectively the usable templates from a list of available ...
Francesc Bassas i Bullich's user avatar
4 votes
Accepted

Hide Base Templates in Mosaico?

The best way to do this now is to go to Administer menu » CiviMail » Mosaico Settings and configure the Hide these base templates option. See screenshot.
Jon G - Megaphone Tech's user avatar
4 votes

CiviMail error: "Sorry an error occurred and your information was not saved"

I've run into this error for three reasons: 1: I copied and pasted in text and there was a special character in there that CiviCRM did not like. I figured out which one it was by pasting in only ...
Jenni Simonis's user avatar
4 votes

How do folks handle email preview text?

Mosaico 2.x on CiviCRM already has the feature to add "preview text" for emails. This is handled in the default "versafix-1" template and any derivatives thereof by way of a hidden text field in the ...
HomoTechsual's user avatar
  • 1,138
4 votes

Mosaico: Where can I find the source code of my mailing?

I believe you can set the "Mailing Visibility" option (accessed by clicking the "Advanced Mailing Options" button on the 3. Options page of the Mosaico workflow) to "Public Pages" which will create a ...
Evan's user avatar
  • 388
4 votes
Accepted

The versafix-1 template on the mosaico site has editing options I don't see in civi. Any chance of getting them?

we're looking to upgrade the mosaico library in CiviCRM to the latest version in the next few weeks. After we do that the extra features will become available.
Parvez Saleh's user avatar
  • 2,396
4 votes

Blank screen when reusing a previous mail (Mosaico)

Using the browser network tools shows a failure to load the template with a "mixed content" message. The problem is that the template metadata includes the full URL of the template. The fix ...
Aidan's user avatar
  • 13.4k
4 votes
Accepted

Blank screen when reusing a previous mail (Mosaico)

If you change your site's domain, the specific sql that you can run to fix your templates and (separately) your existing messages (e.g. those in progress or in case you want to copy them): From "...
Alan Dixon's user avatar
  • 6,841
4 votes

Is there a way to make all Mosaico blocks the same width?

Mosaico template 1.19 solves the problem with transparent background for the Logo block at the top. Thanks
Dave T's user avatar
  • 1,239
4 votes
Accepted

Is it possible to update the mosaico versafix template to the 1.1.16 version?

You can check out the version from github repo and place the template in your installation. I have just cloned https://github.com/voidlabs/versafix-template/tree/v1.1.19/dist/template folder to my ...
loker's user avatar
  • 158
4 votes
Accepted

Manage the image gallery in mosaico

The answer is to the first of your two questions is: the images are stored in a subdirectory of the CiviCRM "Image Directory", which by default looks like [civicrm.files]/persist/contribute/. The ...
Alan Dixon's user avatar
  • 6,841
4 votes

Is it possible to have a user that's only capability is to work with Mosaico. Specifically to Create/modify templates

Unfortunately there is no single Mosaico privilege. You would achieve what you want using a combination of CMS permissions and CiviCRM ACL. I would do the following: Create a special account for this ...
Marko's user avatar
  • 877
4 votes

Mosaico text alignment

[UPDATE: This problem is fixed now. Upgrade to the latest version of the Mosaico extension.] This issue is tracked on Github. In short: This is a bug in Mosaico itself, which has been fixed - but ...
Jon G - Megaphone Tech's user avatar
4 votes
Accepted

civimail sometimes stuck on running via Scheduled Jobs screen

Using "Execute Now" from Scheduled Jobs isn't safe because your web server settings (in php.ini) will specify a maximum amount of time a page can run before it times out. If you're ...
Jon G - Megaphone Tech's user avatar
4 votes
Accepted

Best way to fix the 'Dear [display_name} problem

Greeting tokens can use smarty. You can set your default email greeting token at civicrm/admin/options/email_greeting?reset=1, and then in your mail use the greeting token {contact....
Demerit's user avatar
  • 22.9k
4 votes

'View in browser' link in Mosiaco template does not work when used with CiviRules or scheduled reminders

It seems from your post that you might be using the extension that transfers Mosaico templates for use in non-bulk mail scenarios, is this correct? In any case, the way that Civi stores bulk emails ...
Lesley Carter - BackOffice's user avatar

Only top scored, non community-wiki answers of a minimum length are eligible