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Actually, the answer lies in the Export, not the filter to create the list. I just added 3 Individual contact columns to the Export: (i) "No Bulk Emails (User Opt Out)", (ii) "Do Not Email", (ii) "On Hold: Primary". It evidently worked. The "Primary-On Hold" column set to 1 with the other two blank grabs the Bounces. The first 2 columns provide Opt-Out and ...


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it means you haven't properly set up your bounce account - ie. beside not processing the opt-out, you do not process the bounces either - check the documentation on how to set it up https://wiki.civicrm.org/confluence/display/CRMDOC/CiviMail+Installation#CiviMailInstallation-SettingUptheReturnChannel


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